0% found this document useful (0 votes)
14 views22 pages

Gem 511687795558769 14022025

The document outlines a contract for facility management services, specifically manpower-based operations and maintenance of civil work, generated on February 14, 2025, for the Ministry of Railways. It includes details about the buyer, service provider, and various employment terms, including wages and service charges. The total contract value is INR 380,962.76, covering a service period from February 20, 2025, to February 19, 2026.

Uploaded by

shivam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
14 views22 pages

Gem 511687795558769 14022025

The document outlines a contract for facility management services, specifically manpower-based operations and maintenance of civil work, generated on February 14, 2025, for the Ministry of Railways. It includes details about the buyer, service provider, and various employment terms, including wages and service charges. The total contract value is INR 380,962.76, covering a service period from February 20, 2025, to February 19, 2026.

Uploaded by

shivam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 22

अनुबंध|Contract

अनुबंध मांक|Contract No: GEMC-511687795558769


अनुबंध त थ|Contract Generated Date : 14-Feb-2025
बोली/आरए/पीबीपी सं या|Bid/RA/PBP No.: GEM/2024/B/5381360

संगठन ववरण|Organisation Details खरीदार ववरण|Buyer Details


प|Type : Central Government पद|Designation : Dy CECTPJP
मं ालय|Ministry : Ministry of Railways संपक नंबर|Contact No. : 141-2741800-
वभाग|Department : Indian Railways ईमेल आईडी|Email ID : dycectpjp@nwr.railnet.gov.in
संगठन का नाम|Organisation Name : North Western Railway जीएसट आईएन|GSTIN : -
कायालय े |Office Zone: North Western Railway North Western Railway Head Quarters, Near Jawahar Circle,
पता|Address : Jagatpura, Jaipur-17,
JAIPUR CITY (EAST), RAJASTHAN-302017, India

व ीय वीकृ त ववरण|Financial Approval Detail भुगतान ा धकरण ववरण|Paying Authority Details


आईएफडी सहम त|IFD Concurrence : No Role: BUYER
शास नक अनुमोदन का पदनाम| भुगतान का तरीका|
CAO/C/NWR Railways
Designation of Administrative Approval: Payment Mode:
व ीय अनुमोदन का पदनाम| पद|Designation : Dy CECTPJP
FA&CAO/C
Designation of Financial Approval : ईमेल आईडी|Email ID : dycectpjp@nwr.railnet.gov.in
जीएसट आईएन|GSTIN : -
North Western Railway Head Quarters, Near Jawahar Circle,
पता|Address: Jagatpura, Jaipur-17,
JAIPUR CITY (EAST), RAJASTHAN-302017, India

परे षती ववरण|Consignee Details

.सं.|S.No परे षती नाम & पता|Consignee Name & Address सेवा ववरण|Service Description

संपक|Contact : -
ईमेल आईडी|Email ID : osstoreopt@nwr.railnet.gov.in
जीएसट आईएन|GSTIN : -
1 Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Unskilled
पता|Address : North Western Railway Head Quarters,
Near Jawahar Circle, Jagatpura, Jaipur-17,
JAIPUR CITY (EAST), RAJASTHAN-302017, India

संपक|Contact : 0141-2725990-
ईमेल आईडी|Email ID : harkesh.1418@gov.in
जीएसट आईएन|GSTIN : -
2 Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Unskilled
पता|Address : North Western Railway Head Quarters,
Near Jawahar Circle, Jagatpura, Jaipur-17,
JAIPUR CITY (EAST), RAJASTHAN-302017, India

संपक|Contact : - Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Skilled
ईमेल आईडी|Email ID : jecdrgjp@nwr.railnet.gov.in
Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Skilled
3 जीएसट आईएन|GSTIN : -
पता|Address : DRM OFFICE, JAIPUR,
Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Unskilled
JAIPUR (WEST), RAJASTHAN-302006, India

संपक|Contact : - Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Skilled
ईमेल आईडी|Email ID : ssewckmnc@nwr.railnet.gov.in
जीएसट आईएन|GSTIN : -
4
पता|Address : OFFICE OF CONSTRUCTION NEAR
Facility Management Service- Manpower based (Version 2) - Commercial; O&M of Civil Work; Unskilled
KUCHAMAN CITY (KMNC) RLY STATION-341508,
Nagaur, RAJASTHAN-341508, India

सेवा दाता ववरण|Service Provider Details


जेम व े ता आईडी|GeM Seller ID : A647180000106567
कंपनी का नाम|Company Name : Q SECURITY SERVICES
संपक नंबर|Contact No. : 09565595777
ईमेल आईडी|Email ID : qsecurities@gmail.com
375/A SECTOR M,SECTOR M LDA COLONY ASHIYANA,KANPUR ROAD LUCKNOW,ASHIYANA LUCKNOW,
पता| Address :
Lucknow, UTTAR PRADESH-226012, -
एमएसएमई पंजीकरण सं या|MSME Registration number : UDYAM-UP-50-0018640
जीएसट आईएन|GSTIN: 09AZKPS1559B1Z6 (B) , (R)
एमएसई सामा जक ेणी|MSE Social Category : General
एमएसई लंग ेणी|MSE Gender : Male

* जसके नाम के प म GST/TAX इनवॉइस पेश कया जाएगा|GST / Tax invoice to be raised in the name of - Buyer

सेवा ववरण|Service Details

सेवा ारंभ दनांक (नवीनतम) |Service Start Date (latest by): 20-Feb-2025 सेवा समा त त थ|Service End Date : 19-Feb-2026

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Skilled


Type of Function Non-IT Technical

List of Profiles Draftsman

Educational Qualification Diploma

Specialization Auto Cad Operator

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 1 3.85

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67


Optional Allowances 1 (INR per day) 0
Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 380962.76

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 380962.76

अ त र त जानका रया|Additional Details

Designation : AutoCad Operator


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Skilled

Type of Function Admin

List of Profiles Data Entry Operator

Educational Qualification Diploma

Specialization Computer Operator

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862


Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 1 3.85

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 380962.76

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 380962.76

अ त र त जानका रया|Additional Details

Designation : Computer Operator


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly


ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Skilled

Type of Function Admin

List of Profiles Data Entry Operator

Educational Qualification Diploma

Specialization Computer Operator

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12


1 3.85
Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12


Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 324393.16

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 324393.16

अ त र त जानका रया|Additional Details

Designation : Computer Operator


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Unskilled

Type of Function Others

List of Profiles Office Peon

Educational Qualification Secondary School

Specialization Computer Operator, Not Required

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16


Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 3 3.85

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 863131.1

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 863131.1

अ त र त जानका रया|Additional Details

Designation : Office Peon


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Unskilled

Type of Function Others

List of Profiles Office Peon

Educational Qualification Secondary School

Specialization Not Required, Computer Operator

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 2 3.85


Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0


ESI (INR per day) 21.16
Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 575420.74

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 575420.74

अ त र त जानका रया|Additional Details

Designation : Office Peon


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Unskilled

Type of Function Others

List of Profiles Multipurpose Safety Lookout Man

Educational Qualification Secondary School

Specialization Not Required

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0


Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 1 3.85

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 287710.37

कुल एडऑन मू य |Total Addon Value(INR) 0


ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 287710.37

अ त र त जानका रया|Additional Details

Designation : Multipurpose Safety Lookout Man


`

ेणी नाम|Category Name : Facility Management Service- Manpower based (Version 2)

ब लंग च |Billing Cycle: quarterly

ववरण|Description Number of Resources to be hired Percentage of Service charge inclusive of GST

Type of Premise Commercial

Type of Services Required O&M of Civil Work

Skill Category Unskilled

Type of Function Others

List of Profiles Multipurpose Safety Lookout Man

Educational Qualification Secondary School

Specialization Not Required

Post Graduation Not Required

Specialization for PG Not Applicable

Experience 0 to 3 Years

Zipcode NA

District NA

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12 12 3.85


Minimum daily wage (INR) exclusive of GST 862

Bonus (INR per day) 0

EDLI (INR per day) 4.31

EPF Admin Charge (INR per day) 4.31

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 28.02

Number of working days in a month 26

Provident Fund (INR per day) 103.44

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 651

Bonus (INR per day) 0

EDLI (INR per day) 3.255

EPF Admin Charge (INR per day) 3.255


Optional Allowances 1 (INR per day) 0
Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 21.16

Number of working days in a month 26

Provident Fund (INR per day) 78.12

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 734

Bonus (INR per day) 0

EDLI (INR per day) 3.67

EPF Admin Charge (INR per day) 3.67

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 23.86

Number of working days in a month 26

Provident Fund (INR per day) 88.08

Tenure/ Duration of Employment (in months) 12

Minimum daily wage (INR) exclusive of GST 522

Bonus (INR per day) 0

EDLI (INR per day) 2.61

EPF Admin Charge (INR per day) 2.61

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

ESI (INR per day) 16.97

Number of working days in a month 26

Provident Fund (INR per day) 62.64

Tenure/ Duration of Employment (in months) 12

कुल रा श (सू ) |Total Amount (Formula) :


( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day )+Optional Allowances 1
(INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18 + (Perce ntage of Service charge inclusive of GST*(Minimum daily
wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional
Allowances 2 (INR per day)+Optional Allowances 3 (INR per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

ऐडऑन के बना कुल मू य |Total Value without Addons(INR) 2768397.3

कुल एडऑन मू य |Total Addon Value(INR) 0

ऐडऑन स हत कुल मू य |Total Value Including Addons(INR) 2768397.3

अ त र त जानका रया|Additional Details

Designation : Multipurpose Safety Lookout Man


`

अनुबंध क रा श|Amount of Contract

सभी शु क और कर स हत कुल अनुबंध मू य|Total Contract Value Including All Duties and Taxes(INR) 5580978.19

एसएलए ववरण|SLA Details

Service Level Agreement for Facility Management Services

1 Agreement Overview
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between the buyer and Facility Management Services (FMS) Service provider. The purpose of this agreement
is to facilitate implementation of facility management services at the buyer’s premises or any other premises designated by buyer. This Agreement outlines the scope of work, buyer’s
obligations, special terms and conditions related to service delivery and payment of services for mutual understanding of the stakeholders. The Agreement remains valid till completion of
scope of services or end of contractual duration (whichever is earlier) unless either superseded by a revised agreement mutually endorsed by the stakeholders or terminated by either of the
parties thereof.

The Services contracts placed through GeM shall be governed by following set of Terms and Conditions:

1. General terms and conditions for Services;


2. Service Specific STC of the Services contracts shall include the service level agreement (SLA) for the service;
3. BID / Reverse Auction specific ATC.

The above terms and conditions are in reverse order of precedence i.e. ATC supersedes Service specific STC which supersede GTC, whenever there are any conflicting provisions. The above
set of terms and conditions along with scope of work and service level agreement as enumerated in the document shall be construed to be part of the Contract between Buyer and Service
Provider. The service will be provided in bid only mode.

2 Objectives and Goals


The objective of this agreement is to ensure that all the commitments and obligations are in place to ensure consistent delivery of services to buyer by service provider. The goals of this
agreement are to:

1. Provide clear reference to service ownership, accountability, roles and responsibilities of both parties
2. Present a clear, concise and measurable description of services offered to the buyer

Establish terms and conditions for all the involved stakeholders, it also includes the actions to be taken in case of failure to comply with conditions specified

1. To ensure that both the parties understand the consequences in case of termination of services due to any of the stated reasons

The agreement will act as a reference document that both the parties have understood the above-mentioned terms and conditions and have agreed to comply by the same. The agreement
can also be revised/ modified on mutual consent of the stakeholders.
3 Parties to the Agreement
The main stakeholders associated with this agreement are below-

1. Buyer: Buyer is responsible to provide clear instructions, approvals and timely payments for the services availed
2. Service Provider: Service provider is responsible to provide all the required services in timely manner. Service provider may also include seller, any authorized agents, assignees,
successors and nominees as described in the agreement

The responsibilities and obligations of the stakeholders have been outlined in this document. The document also encompasses service level/ penalties in case of non-adherence to the
defined terms and conditions. It is assumed that all stakeholders have read and understood the same before signing the document.

4 Scope of Services
This service deals with hiring of facility management services which encompasses all activities related to keeping a complex operating with all its infrastructural and maintenance related
requirements. This service includes multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.
It typically includes a wide range of function and support services such as housekeeping, security, property or building management, basic engineering services, mail and messenger
services, records management, safety and other support duties.

Type of Model: This service offering can be availed basis three models namely (i) manpower, (ii) outcome (area) based and (iii) hybrid (which is combination of both manpower and
outcome). The services need to be provided basis the model selected.

Manpower based model: Service provider will deploy manpower for rendering selected services as per the roles/ manpower profiles selected by buyer.
Outcome (area) based model: Service provider will deploy manpower basis his estimate depending on the information of premises and services selected by buyer. Buyer may
mention the minimum assured manpower required for a service.
Hybrid model: Service provider needs to provide some services on manpower-based model while some on outcome (area) based depending on the selection of buyer during bid.

Types of Services: This service offering provides multiple services under a single contract for professional maintenance and upkeep of the property (commercial, residential, hospitality,
healthcare, industrial, etc.). Buyers of this service will have the option to choose the type of service and service components as per their requirement, for which the following categories
have been defined:

# Services Service Component

· Cleaning & Sanitation

· Front Desk Management

· Mail Management/ Runner

· Waste Management (other than healthcare facility)

1 Housekeeping · Waste Management (Healthcare)

· Laundry Services

· Work Routine Services (Healthcare)

· Work Routine Services (other than healthcare facility)

· Regular work of Guest House/ Hostel (Hospitality) (such as porter services, lift man, etc.)

· Physical Security

· Parking Management
2 Security Services
· CCTV Control & Operations

· Visitor Management & Access Control

· Gardening
3 Horticulture Services

· Landscape

· Assisting the patient in getting into or out of the bed

· Attend to the personal hygiene of patients

· Preparing and carrying the patients for operations, laboratory, X-ray and other

Patient Support investigations

4 Services · Carrying and transporting patients to various wards/ departments in the hospital

· Assist in maintaining stocks of linen and non-medical supplies

· Assist the nurses or doctors in diagnostic and treatment procedures

· Assist in sterilization of instruments, appliances and dressings and dressing of


postoperative wounds

· Bedbug control

· Disinfestation

· General Pest Control

· Rodent control

· Termite Control (Spot treatment/ drilling treatment)

5 Pest Control Service


· Vector control (mosquitos/ insects)

· Cockroach control

· Fumigation
· Pest proofing (Pest proofing is closure of holes and cracks that may potentially cause
# Services Service Component
pest infestation)

· Infection control (Surface sterilization)

· Carpentry

· Masonry
6 O&M of Civil Work
· Painting

· Sewer/ Drainage

· Plumbing

· Water Supply

7 O&M Mechanical · Pumps

· Fire Fighting System

· Lift

· Electrical Supply of HT/LT

· DG Sets

O&M of Electrical · UPS


8
Work · AC Chillers

· HVAC

· Transformers

Manpower Required: Service provider shall provide manpower based on buyer’s selection of manpower profile, quantity and skill level. Buyers of this service will have the option to choose
the type of manpower as per their requirement.

4.1 Service Details and Standards


1. Service provider shall abide at all times by the all existing labor enactments and rules made there under, regulations, notifications and bye laws of the State or Central Government
or local authority and any other labor law (including rules), regulations, bye laws that may be passed or notification that may be issued under any labor law in future either by the
State or the Central Government or the local authority
2. Service provider shall make his own arrangements for the engagement of all staff and labor, local or other, and for their payment, housing, feeding and transport.

Service provider is responsible for co-ordination and management of delivery of services from AMC vendors/suppliers/contractors, therefore for ensuring safety compliance by them,
FMC is required to monitor the delivery of service and report client in case of non-compliance of safety requirements immediately

1. The manpower deployed should maintain polite & courteous behavior towards the buyer. “Misbehavior” which may include, but not limited to, consumption of alcohol during or prior
to duty, denial of duty during service hours as defined by user, use of abusive language, theft, shall attract penalties as per provisions of the contract.

4.2 Service Assumptions


1. The Service Provider shall not sublet any part of the Contract. The Service Provider may act as an aggregator of manpower to be provided. However, it is the Service Provider who
shall be responsible and liable to deliver the services as per the contract.
2. The manpower provided by the service provider shall not be deemed employees of the buyer hence the compliance of the applicable labor laws and acts and other relevant laws will
be the sole responsibility of the service provider.

Service provider shall not deploy any manpower that is ailing from any contagious disease

1. Service provider shall verify the character & antecedent of manpower to be deployed.
2. The persons deployed during the course of their work shall perform integrity to the Buyer and shall not disclose/ share any qualified documents and information which they are not
supposed to divulge to Service Provider/ third parties.
3. Service provider shall indemnify the buyer against all the losses, injuries and any kind of damage arrived due to its activities

The buyer will in no way be responsible for violation of labor laws and /or infringement of any other law for the time being in force, either by the manpower provided or by the
service provider.
The attendance of the employees will be entered in the register provided by the Service Provider and/or in the Aadhaar based Biometric attendance system at the Buyer’s premises.
The persons deployed should be polite, cordial and efficient while handling the assigned work and their actions should promote good will and enhance the image of the Corporation
or office concerned. The Service Provider shall be responsible for any act of indiscipline on the part of the persons deployed.

1. Service Provider shall ensure that all the relevant licenses / registrations / permissions which may be required for providing the services are valid during the entire period of the
contract; failing so shall attract the appropriate penalties. The documents relevant in this regard shall be provided by the Service Provider to the Buyer on demand.
2. Service Provider shall be required to keep the Buyer updated about the change of address, change of the Management etc. from time to time.
3. As per DoE OM No.F.6/1/2023-PPD dated 6th January 2023, the minimum service charges for Manpower Outsourcing Services has been fixed as 3.85%. The
contracts concluded through this service shall be in compliance with the above mentioned OM.

5 Service Provider's Obligation


1. Service provider shall ensure the level of service required is of the highest professional standard and shall ensure full compliance to the terms and conditions of the contract.
2. Service provider shall attend to emergency works in time. No extra payment will be made for working on odd hours for emergency works.

Service provider will be required to submit list of the manpower being deployed with photo ID, address proof, police verification certificate and educational qualifications before
deputing the workers. The service provider shall be solely responsible for the credentials/ acts of his staff /workers

1. The service provider shall provide at his own cost proper uniform and badges and photo identity cards to the manpower deployed.
2. In an event that, for any reason, the manpower provided change their contact number during the tenure of the contract then service provider will immediately notify the buyer of
the above change.
3. The service provider shall be responsible for ensuring compliance with the provisions related to Labour Law [Central/State] and specially Workmen Compensation Act, EPF Laws, ESIC
Laws, Income tax laws and Minimum Wages Laws, Contract Labour (Regulation & Abolition) Central Rules, 1971 and any other relevant acts as applicable at present or in future
during the tenure of the contract and as may be enforced from time to time. Onus of compliance of all the applicable Laws/Acts/Rules shall rest with the service provider only and
the buyer will not be liable in any manner.

Service Provider shall produce to the Buyer the details of payments of statutory benefits like bonus, leave, relief etc. from time to time to its personnel.
Service Provider shall cover all its personnel under the relevant laws of EPF, Labor, ESIC etc. Proof of the same should be submitted by the Service Provider.

1. Service Provider shall submit a copy of wages sheet showing monthly wages paid to its personnel.
2. Service Provider shall cover its personnel for personal accident and death whilst performing the duty and the Buyer shall own no liability and obligation in this regard.
3. Service Provider shall also provide at its own cost all benefits statutory or otherwise to its deployed personnel and the Buyer shall not have any liability whatsoever on this account.

Service provider shall employ only manpower who has completed eighteen years of age and not above 65 years of age
The Service Provider shall provide the documentary proof for the qualifications and experience of the manpower deployed by them. The bio-data, qualification and experience of the
said manpower should be certified by the Service Provider.
The Service Provider shall not deploy or shall discontinue deploying the person(s), if desired by the Buyer and must ensure prompt replacement of the personnel without any
additional cost to the Buyer. The personnel being deployed shall ordinarily be continued and should not be changed without written intimation and consultation with Buyer.

1. The Service Provider would be bound by the conditions with regard to police verification of the deployed staff and their medical fitness.

Adequate supervision shall be provided to ensure correct performance of the services in accordance with the prevailing requirements agreed upon between the two parties.
In an event that service provider fails to deliver or fails to carry out tasks as per schedule due to absence of personnel or any other reasons, the Service Provider at his own cost
shall make alternate arrangement by providing similar manpower for which agreement is entered into, without any extra charges. Failure to do so will evoke penalty then buyer shall
have right to recover damages as per the provisions of the contract.
The service provider shall be personally responsible for any theft, misconduct and /or disobedience on the part of personnel so provided by him.
The working hours and days of the manpower will be as per the existing applicable rules of the respective Central/State Government organizations. However, they have to work on
holidays, if necessary and required based on demand of work.

6 Buyer's Obligations
1. The location for reporting shall be provided by the buyer to the service provider.
2. Buyer must immediately report to the designated representative of the Service Provider for any problems, complaints, incidents or accidents that occur during the contract including
any form of inappropriate behavior/ improper uniform by the personnel.
3. Buyer shall notify the Service Provider of any dishonest, wrongful or negligent acts or omissions of its personnel or agents in connection with the services as soon as possible after
the buyer becomes aware of them.
4. Buyer may calculate their requirement of resources based on 8 hours per shift. For example, to hire a security personnel for a month (i.e. thirty service days) to offer the services for
24 hours on a 3-shift basis, the required number of resources would be 3 personnel for the month.
5. In case of any changes in the minimum wages or any statutory wage component as per the Applicable Laws during the Contract period, the Buyer shall pay the Service Provider the
differential amount in wage.It is clarified that such increase in the wages will not have any impact on the service charges. The total value of the service charge to be paid by the
buyer to service provider shall remain same as per the original contract value.
6. In case, a Buyer has selected the option in the bid for retention of existing resources of previous/existing service provider, then the new service provider is required to retain those
resources as mentioned in the bid document. In such case, the Buyer shall be responsible for ensuring the compliance with eligibility requirements of those resources as per the
contract. Further it is the buyer's responsibility to provide requisite documentation & other details pertaining to EPF, ESIC, etc. required for onboarding of such resources with the
new service provider. Police verification of such retained resources, if required, will be the responsibility of the Buyer. The new service provider will not charge anything from the
retained resources for onboarding on their payroll.

1. Price Variation Clause:


"It is advisable to include Price Variation Clause in the long term contracts to take care of the increase/decrease in prices of various ingredients which majorly
affect the overall price of the service. Buyers are therefore advised to include the Price Variation Clause (PVC) in the bid document through ATC for long term
contracts. The additional payment, if any, on account of PVC can be done offline till such time online functionality is developed on GeM."

7 Service Tracking
Tracking of services ensures quality of service delivery in time bound manner, effective service tracking helps in analyzing Service Provider’s performance as well as Buyer’s timely inputs
for services and leads to immediate actions against the defaulters if any. Service tracking shall be mandatory for the both Buyer and Service Provider, non-tracking of the same may lead to
a fine/ penalty on either party.

7.1 Logbook
1. The service provider shall maintain registers and checklists for each activity and the work done by each of the personnel shall be recorded on a Job Card, duly signed by the buyer’s
representative. Service provider shall also submit a duly singed comprehensive report every month, detailing the services performed during the month.
2. The service provider shall thereafter update the logbook on the GeM portal as per the logbook process flow.

Once the service provider updates the logbook online, the Buyer shall either accept or reject these entries within the prescribed time lime. The buyer will also record the any service
non delivery or non-performance issues, and subsequent penalties Failure to take action on logbook entries updated by service provider shall be deemed as accepted

1. The Service Provider can raise an issue against the rejection of any entry by the buyer within prescribed timelines of such rejection with the designated representative of the Buyer.

7.2 Service Performance and Feedback


1. The principal point of contact for the issues arising out of this agreement will be the service provider or a designated representative who shall be any employee of the Service
Provider in administrative and managerial capacity and in a position of authority to resolve issues. Nonetheless, the service provider shall be solely responsible for maintaining the
quality and level of service provided.
2. The Service Provider shall maintain a compliant register at the premises for the complaints by the buyer.

8 Penalties and Fine


In case of noncompliance of the standards of the services to be provided as per this agreement, the buyer would be at liberty to levy such penalty and terminate the contract as per the
conditions detailed out below:
Penalties

# Nature of Default Default Details Remarks


1st instance 2nd instance 3rd instance

Up to 15 days, @1 % per Up to 15 days, @2 % per day


Non-deployment of total day of the total value and of the total value and beyond
Cancellation of contract with
Non deployment of manpower mentioned in the beyond 15 days 15 days cancellation of
1 cancellation charges @ 10% -
manpower contract as per the date of cancellation of contract contract with cancellation
of the order value
joining with cancellation charges charges @ 10% of the order
@ 10% of the order value value

After 3rd instance, the buyer may


Failure to address
Deficiencies/ complaints not continue to impose the same
2 deficiencies/ complaints Penalty of Rs. 500/- Penalty of Rs. 800/- Penalty of Rs. 1000/-
addressed promptly penalty as imposed for 3rd
brought to notice by buyer
instance.

Cancellation of the
contract with cancellation
If employee is found charges @ 10% of the
disclosing any confidential order value along with
3 information/ document to recovery of losses caused
the Service Provider/ any (if any) and legal action
third parties against the Service
Provider depending on the
gravity of the act

Immediate payment in
actuals, equivalent to the
Immediate payment in value of the article theft/ lost/
If the employee is found actuals, equivalent to the damaged. Replacement of Cancellation of the contract
responsible for any theft, value of the article theft/ employee within 2 days/
4 with cancellation charges @
loss of material/ articles lost/ damaged. cancellation of contract as 10% of the order value
and damages Replacement of employee decided by the buyer
within 2 days depending on the gravity of
the act.

Warning/ counselling/
Immediate replacement of
Warning/ counselling of
If the employee is found employee within 2 days as Cancellation of the contract
employee as decided by
5 responsible for decided by the Buyer and with cancellation charges @
the Buyer depending on
disobedience/ misconduct Warning to Service Provider 10% of the order value
the gravity of the act
depending on the gravity of
the act

Rs. 200 per day for each


Delay in payments of take-
Rs. 100 per day for each default, hold on all type of
home remuneration by the
default, warning to Service payments to Service Provider Cancellation of the contract
Service Provider and
6 Provider to deposit the till the said amount is with cancellation charges @
deposit of EPF and ESI
said amount within 7 deposited to respective 10% of the order value
(both employee and
working days stakeholders and proof of
employer share)
same is submitted to Buyer

Substitute within 2 days


failing which, @ 1 % per Substitute within 2 days failing
day of the total value which, @ 3 % per day of the
If the employee is absent (excluding service tax total value (excluding service
or takes leave for more etc.) of the absent tax etc.) of the absent Cancellation of the contract
7 than 2 days without resources up to 15 days. resources up to 15 days. with cancellation charges @
informing or taking prior Beyond 15 days, Beyond 15 days, cancellation 10% of the order value
approval. cancellation of the of the contract with
contract with cancellation cancellation charges @ 10% of
charges @ 10% of the the order value
order value

If the employee is found Immediate replacement


responsible for adopting within 2 days/ cancellation
illegal and foul methods or of the contract with Cancellation of the contract
8 exercising any corrupt cancellation charges @ with cancellation charges @ -
practice in collusion with 10%, as decided by the 10% of the order value
any third party or officials buyer depending on the
at the workplace gravity of the act.

Penalties for a specific month / period shall be capped at 10% of bill generated for that month / period.
If any SLA is breached beyond 3 instances in any billing period, then same shall be treated as a breach of contract and buyer will have full rights to terminate the contract after
giving a notice of 30 days.
9 Payment Terms
This section provides details about the terms and conditions of payment towards the services, it may also include deduction of payment in case of faulty service.

Some notable points under payment terms are-

9.1 Payment Condition


1. The payment shall be made as per the financial quotes submitted by the Service Provider and accepted by the Buyer.
2. No advance payment shall be made to the Service Provider.

The price quoted shall cover all aspects of service delivery.

1. Service Provider shall also deposit EPF and ESI of both employer and employee share within 15th day of the month of payment for the support staff engaged from their account and
prefer the bill to the Buyer Department for reimbursement of employer share only.
2. Employers share of EPF & ESI actually deposited to the respective authorities with proof of deposit of both employee and employer share by the end of the second week of the
succeeding month. Employee share of EPF and ESI contribution shall be recovered from the gross remuneration & balance amount is to be released to the persons employed.
3. The Service Providing Agency shall furnish statement of amount paid for the month to the persons deployed along with cheque number and date and Bank account from which the
payment has been made. Service Providing agency is to furnish copy of bank statement in support of amount paid as and when required by Buyer Departments.

The Service Provider shall be responsible for timely payment of take-home remuneration to the supporting staff and deposit of EPF and ESI (both employee and employer share),
failing which a penalty will be deducted.
The Service Provider shall submit before the Buyer Department, one copy of the return within 7 days from the date of filing of monthly / quarterly / half yearly / annual return if any
before the EPF and ESI authorities.

1. The payment to the Service Provider will be made on monthly and quarterly basis, depending upon the actual duration of the services rendered as per order.
2. Any violation of contractual obligations by the Service Provider/employee shall attract penalties as mentioned against each obligation. The Service Provider confirms and agrees that
penalty whenever becomes payable, the same shall be deducted by the user department from the payments due to the Service Provider.
3. All applicable taxes and duties except GST, shall be payable by the Service Provider and the Buyer shall not entertain any claims whatsoever with respect to the same. The Service
Provider shall pay the GST and the price quoted is inclusive.

The Service Provider shall ensure payment regularly for the deployed manpower to their entitlements like monthly salaries/wages etc. and submit the documentary proof of the
salary paid as per the terms and conditions of the contract. Bill for the subsequent month will be paid only after submission of certificate of disbursement of wages of previous
month.
In case of any changes in the minimum wages as per the Applicable Laws during the Contract period, Buyer shall pay the Service Provider the difference in wage from the amount
mentioned in the contract on pro rata basis.
The cost of the Contract shall be valid for initial contract period. No price escalation, other than minimum wages revision, shall be entertained by the Buyer during the period.

9.2 Payment Cycle


1. Payment shall be made once the Service Provider submits the invoice for the same as per the prescribed process flow.
2. The Buyer shall make the payment within prescribed timelines as per the payment process flow upon submission of invoice, logbook and service feedback.

9.3 Payment Process


1. Payment shall be made only after submission of invoices, logbook, service feedback, non-submission of the same may lead to delay/ deduction in payment.
2. All the penalties/ fine/ interest (if applicable) will be settled before making the payments. Service Provider shall not have any objection on the same.

Payment will be made through bank transfer only, in no circumstance cash/ cheque payment will be made.

9.3 Formula Used


8.1 Cumulative Cost (Daily): -

“d” = “bp” + “esi” + “pf” + “edli” + “bonus” + “admin” + “nm1” + “nm2” + “nm3”
Where,
“bp” = Basic dailywage (INR) exclusive of GST
“pf” = Provident Fund (INR Daily)
“edli” = EDLI (INR Daily)
“esi” = ESI (INR Daily)
“bonus” = Bonus (INR Daily)
“admin” = EPF Admin Charge (INR Daily)
“nm1” = Optional Allowance 1 (INR Daily)
“nm2” = Optional Allowance 2 (INR Daily)
“nm3” = Optional Allowance 3 (INR Daily)
“m” = Cumulative Cost (INR Daily)

8.2 Total: -

“tcv” = (d * 1.18 + d * sc / 100) *nd * t * q


Where
“tcv” = Total Contract Value
“d” = Cumulative Cost (Daily) as calculated in 10.1 above
“sc” = Service Charge in %age, as quoted by service provider
“nd” = No. of working days in a month
“t” = Tenure for which service is required (In no. of months)
“q” = Quantity (No. of resources required by buyer)

10 Amendment of Contract
During service delivery period some conditions may occur when the Buyer and/ or Service Provider may require to amend the Agreement, some of such conditions may be as followed-

1. Amendment of the Contract after event of Force Majeure: In case of occurrence of any exceptional event/ circumstance which has affected either party directly to perform the
agreed services, the agreement can be amended. However, cause, evidence and nature of such effect shall be notified to the other party.
2. Amendment in statutory variations: All statutory variations leading to increase in the cost of the contract will be debited to the buyer accounts.

Variation of the Contract as per both parties’ consent: Variation of the Contract shall be done as per mutual consent of both parties; no party shall be made liable to pay/ get any
compensation for agreement amendment. The variation in the contract can be through the following, however, the variation put together shall not reduce or exceed 25% of contract
value:
1. Increase or decrease in the manpower requirement or services to be provided
2. Increase or decrease in duration of contract
11 Termination of Contract
The Agreement shall be come to an end either on completion of the Contract Period or shall be terminated for the following reasons:

1. Mutual consent: The contract may be terminated based on mutual consent in case the services are no longer required. Termination based on mutual consent will not attract any
penalties or shall not be liable for any extra payments other than payment of invoices raised till the time of termination including notice period.
2. Breach of contractual obligations: Any incidents considered as the breach of contract will result in immediate termination of services. The Buyer shall have the right to terminate the
Contract effective immediately by giving written notice to the Service Provider if, the Service Provider breaches a material provision of this Contract where that breach is not
capable of remedy; or if the Service Provider breaches any provision of this Contract and fails to remedy the breach within 14 days after receiving notice requiring it to do so.

Breach of SLAs: The contract may also be terminated if i) the cumulative penalties rise to 10% of the contract value ii) repeated breach of any SLA beyond 3 instances as per buyer
discretion.

However, termination of this Contract shall not affect any accrued rights or remedies of either party.

अ त र त आव यक डेटा/द तावेज़: खरीदार|Additional Required Data/Document(s) : Buyer

1 . Scope of work & Job description : click here


2 . Buyer to upload undertaking that Minimum Wages indicated by him during Bid Creation are as per applicable Minimum Wages Act : click here

अ त र त डेटा/द तावेज़ : व े ता|Additional Data/Document(s) : Seller

1 . Certificate (Requested in ATC) : click here


2 . Statutory Auditor Certificate : click here
3 . Project Experience And Certificates With Respect To Eligibility Criteria : click here
4 . Copy Of Labour Licence/pf/epf/esi Registration Letter/certificate : click here
5 . Copy Of Certificate For Incorporation/registration Of Bidding Entity Under Appropriate Act/authority In India : click here

ईपीबीजी ववरण | ePBG Detail

सलाहकार बक | Advisory Bank : State Bank of India

ईपीबीजी तशत (%) | ePBG Percentage(%): 5.00

बोली लगाने वाले को बोली के नयम और शत के अनुसार लागू ईपीबीजी तुत करना होगा |The bidder shall furnish ePBG as applicable as per bid's terms and conditions

नयम और शत|Terms and Conditions

1. General Terms and Conditions-

1.1 This contract is governed by the General Terms and Conditions , conditions stipulated to this Product/Service as provided in the Marketplace.
1.2 This Contract between the Seller and the Buyer, is for the supply of the Goods and/ or Services, detailed in the schedule above, in accordance with the General Terms and Conditions (GTC)
unless otherwise superseded by Goods / Services specific Special Terms and Conditions (STC) and/ or BID/Reverse Auction Additional Terms and Conditions (ATC), as applicable
1.3 All GeM Sellers / Service Providers are mandated to ensure compliance with all the applicable laws / acts / rules including but not limited to all Labour Laws such as The Minimum Wages Act,
1948, The Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The Equal Remuneration Act, 1976, The Payment of Gratuity Act, 1972 etc. Any non-compliance will be treated as
breach of contract and Buyer may take suitable actions as per GeM Contract.

2. Buyer Added Bid Specific Terms and Conditions-

2.1 Generic:
OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, contract
quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration

2.2 Generic:
Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.

2.3 Certificates :
Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if any.

2.4 Payment :
PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on their own and then claim payment from Buyer
alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done to staff.

2.5 Forms of EMD and PBG :


Bidders can also submit the EMD with Account Payee Demand Draft in favour of

FA&CAO/C/NWR/Jaipur
payable at
Jaipur
.
Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

2.6 Forms of EMD and PBG :


Bidders can also submit the EMD with Fixed Deposit Receipt made out or pledged in the name of A/C

. The bank should certify on it that the deposit can be withdrawn only on the demand or with the sanction of the pledgee. For release of EMD, the FDR will be released in the favour of the bidder by
the Buyer after making endorsement on the back of the FDR duly signed and stamped along with covering letter. Bidder has to upload scanned copy/ proof of the FDR along with bid and has to
ensure delivery of hardcopy to the Buyer within 5 days of Bid End date/ Bid Opening date

2.7 Forms of EMD and PBG :


Bidders can also submit the EMD with Banker’s Cheque in favour of

FA&CAO/C/NWR/Jaipur
payable at
Jaipur
.
Bidder has to upload scanned copy / proof of the BC along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

2.8 Forms of EMD and PBG :


Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be made in favour of

FA&CAO/C/NWR/Jaipur
payable at
Jaipur
. After award of contract, Successful Bidder can upload scanned copy of the DD in place of PBG and has to ensure delivery of hard copy to the original DD to the Buyer within 15 days of award of
contract.

2.9 Forms of EMD and PBG :


Successful Bidder can submit the Performance Security in the form of Fixed Deposit Receipt also (besides PBG which is allowed as per GeM GTC). FDR should be made out or pledged in the name of

FA&CAO/C/NWR/Jaipur
A/C (Name of the Seller). The bank should certify on it that the deposit can be withdrawn only on the demand or with the sanction of the pledgee. For release of Security Deposit, the FDR will be
released in favour of bidder by the Buyer after making endorsement on the back of the FDR duly signed and stamped along with covering letter. Successful Bidder has to upload scanned copy of
the FDR document in place of PBG and has to ensure delivery of hard copy of Original FDR to the Buyer within 15 days of award of contract.

2.10 Buyer Added Bid Specific ATC :


Buyer Added text based ATC clauses

Additional Terms and Conditions


1. In emergent cases the services provided may be shifted / attached to any of the offices and / or site
s of RDSO test track unit offices and / or camp sites under Dy. Chief Engineer (Construction)-I / Jaipur
unit for which no extra payment shall be made to the service provider / bidder.
2. In emergent situations, the services may be attached to any engineer or supervisor of RDSO test tr
ack unit offices and / or camp sites under Deputy Chief Engineer / Construction – I Jaipur unit for whi
ch no extra payment will be made to the service provider / bidder.
3. During concurrency of contract Railway reserves the right to reduce manpower specified in this bid
without assigning any reasons there of giving prior intimation of 10 days before such reduction of m
anpower service provider shall neither demand any explanation for this nor will have any right to
claim any compensation for this reduced manpower. For the purpose of payment the actual manpow
er deployed shall be considered and payment will be made on pro-rata basis.
4. Service provider shall abide by the provisions of payment of Wages Act & Minimum Wages Act. In o
rder to ensure the same an application has been developed and hosted on web site www.shramikkal
yan.indianrailways.gov.in service provider shall register his firm / company etc. and upload requisite
details of labour and their payment in this portal in terms of Director / Civil Engineering / Railway Bo
ard’s letter no.2018/CE-I/CT/4 Dated 17.10.2018, which can be accessed by following the path www.i
ndianrailways.gov.in > Ministry of Railways Railways > Railway Board > About Indian Railways >
Railway Board Directorate > Civil Engineering > Contract & Arbitration > Letters > Policy Letter No.
208/CE-I/CT/4 dated 17.10.2018.
5. Service provider will be responsible for compliance of all rules & regulations issued from time to ti
me from central govt as well as state govt.
6. The attendance / duty of staff may be checked by Buyer or consignee or his representative any num
ber of times during the day / night.
7. Auto CAD operator shall carry his/her own laptop for discharging works assigned to him/her. For thi
s no extra payment shall be made to the service provider/bidder and no claim /compensation shall be
made to Railways by Service Provider.
8. All expenditure to be incurred for providing services in this contract shall be borne by the service pr
ovider. For this no extra payment shall be made to the Service Provider/Bidder and no claim/compen
sation shall be made to Railways by Service Provider.
9. Due to variation in contract quantities vitiation may occur. This contract shall be considered as vitia
ted in terms of Executive Director Transformation/ Railway Board's letter No. 2017/Trans/01/Policy d
ated 08.02.2018 if bunching of services is done. This letter can be accessed by following the path w
ww.indianrailways gov in-> Ministry of Railways -> Railway Board-> About Indian Railways > Railway
Board Directorates Transformation Cell»> Circulars-> Letter No. 2017/Trans/01/Policy. If such vitiatio
n occurs due to variation in contract quantities then the vitiated amount will be deducted from the s
ervice provider to whom this contract is already awarded.
10. Definition of similar services for this bid shall be "The work of outsourcing manpower for providing
support services (excluding security and housekeeping services) for a Government Department / CPS
Es/Railways/Metro Railway organisations” for the purpose of evaluation of bid.
11. Multi-Purpose Safety Lookout man shall be governed by Continuous roaster with daily working hour
s between 10.00 to 18.00 hrs. The working hours defined above may vary as per office/site requirem
ent.
12. Autocad/Computer operator shall be governed by Continuous roaster with daily working hours betw
een 10.00 to 18.00 hrs. The working hours defined above may vary as per office/site requirement. In
compliance to policy/ guidelines/orders issued by Ministry of Home Affairs and Ministry of Health & F
amily Welfare or any other Ministry/Govt. of India and Govt, of Rajasthan to contain spread of Covid-
19 pandemic. The manpower deployed shall work accordingly without any extra payment given to th
em.
13. Service provider shall sign and upload certificate on the letter head of Chartered Accountant with s
eal, signature, phone no., email id and membership number of Chartered Accountant stating that" it
is to certify that average annual financial turnover of "The work of outsourcing manpower for providi
ng support services (excluding security and housekeeping services) for a Government Department /
CPSEs/Railways/Metro Railway organisations” of M/s.___________(Name of firm with PAN No. ________) d
uring financial years 2021-22, 2022-23,2023-24 extracted from audited balance sheets certificate is
sued by the employer/client/tax deduction at source certificate etc. is Rs.________ (amount both in fig
ures and in words shall be given)". The certificate shall have UDIN number mentioned. In case of disc
repancy between amount given in figures and words the amount quoted in words shall be taken into
account for evaluation of bid. If this certificate is not uploaded by the Service Provider along with bi
d then the bid of the service provider shall be summarily rejected.
14. Service provider shall upload Past Experience Certificate related to "The work of outsourcing manp
ower for providing support services (excluding security and housekeeping services) for a Governmen
t Department / CPSEs/Railways/Metro Railway organisations” issued from concerned organization st
ating the Name of organization, Postal address, Phone no, Email ID, Name of service executed/compl
eted , contract agreement no. and date, Name of firm who executed the service with address, Actual
date of physical completion of service in all respect as per contract agreement & total payment mad
e in completed service contract else the bid shall be summarily rejected. Past Experience Criteria: Th
e bidder must have successfully executed/completed similar services (i.e"The work of outsourcing m
anpower for providing support services (excluding security and housekeeping services) for a Govern
ment Department / CPSEs/Railways/Metro Railway organisations”) over 2021- 22, 2022-2023, 2023-2
4 along with current financial year:- a. Three similar executed/completed services costing not less th
an the amount equal to 40% (Forty per cent) of the Bid Estimated Value; or b. Two similar
executed/completed services costing not less than the amount equal to 50% (Fifty percent) of the Bi
d Estimated value; or c. One similar executed/completed service costing not less than the amount eq
ual to 80% (Eighty per cent) of the estimated cost. In case a work is started prior to the year 2021-2
2, but completed in last 03 (Three) financial years including current financial year, the completed wo
rk shall be considered for fulfilment of credentials. If certificate pertaining above details is not uploa
ded by the Service Provider along with bid then the bid of the service provider shall be summarily re
jected. The work uploaded against the criteria for past experience certificate for similar nature of wo
rk should be specifically bifurcated mentioning the type of manpower provided for various services f
or proper technical evaluation.
15. Service provider shall submit the bid with due diligence after going through the bid document.
16. No post bid submission of documents shall be permitted. However only clarifications may be called
for by Buyer in respect of any part / document submitted by the bidder on GeM portal which shall be
clarified within time given by GeM portal from the date of clarification sought by buyer on GeM porta
l, failing which the bid shall be dealt with as per available documents.
17. The documents uploaded by the Service Provider on GeM shall be legible else bid shall be evaluated
on the basis of legibility of the document, it shall be incumbent upon the service provider to
identify, state and submit legible supporting documents by which he/she is qualifying the eligibility
criteria mentioned in the bid document.
18. No Suo moto cognizance of any document available in public domain (i.e. on internet etc.) or in Buy
er's record/office files etc. shall be taken for consideration of the bid if no such mention is available i
n bid submitted.
19. The Buyer reserves the right to verify all statements, information and documents submitted by the
bidder in his bid and the bidder shall, when so required by the buyer, make available all such inform
ation, evidence and documents as may be necessary for such verification, any such verification or lac
k of such verification by the buyer shall not relieve the bidder of its obligations or liabilities hereund
er nor will it affect any rights of the buyer thereunder.
20. Service Provider shall sign and submit details of the firm as per Annexure-A such as full name of th
e firm, registered office address, constitution of the firm (Sole proprietor/partnership etc.), bank acc
ount details of firm i.e., bank account number, name of bank, name of branch, bank's specific code n
umber (MIC & IFS) to facilitate electronic payment, copy of PAN card and email ID. If certificate perta
ining above details is not uploaded by the Service Provider along with bid then the bid of the service
provider shall be summarily rejected.
21. If service provider fails to furnish requisite EMD within stipulated time required as per bid
conditions, the bid shall not be considered for further evaluation and further action shall be taken b
y buyer as per GeM agreement conditions.
22. If service provider fails to furnish requisite performance security within stipulated time required as
per bid conditions, the bid shall be terminated and further action shall be taken by buyer as per GeM
agreement conditions.
23. The bidder should not be under liquidation, court receivership or similar proceedings should not be
bankrupt. If certificate pertaining above details is not uploaded by the Service Provider along with bi
d then the bid of the service provider shall be summarily rejected.
24. Maximum age limit for all post is 65 years.
25. Conditional bids shall be summarily rejected.
26. All documents submitted by the bidder must be either in Hindi or English. Documents in any other l
anguage must be translated either in Hindi or English before uploading as part of bid documents, els
e it shall not be considered during evaluation of bid.
27. Estimated bid value mentioned in bid document is inclusive of GST & contractors profit. The rates q
uoted by the bidder shall not be less than the minimum wage fixed by the Office of Chief Labour Com
missioner (Central), Ministry of Labour and Employment GOI – where the service is performed and sh
all include all statutory obligations. However, bids without any element of cost over and above such
minimum wage (or below it) shall be treated as ‘Nil’ price quotation and would be rejected.
28. Bidder should nominate any one of the Bidder’s deputed staff as Bidder’s Manager who will be rep
resentative of Bidder and will be authorized to receive and acknowledge orders/instructions issued b
y the Railways.

29. Availability of office of service provider be in Rajasthan and documentary evidence to be submitt
ed else bid shall be summarily rejected.
30. If the minimum wages is updated as per the Office of Chief Labour Commissioner (Central), Ministry
of Labour and Employment GOI before the bid opening then the contractor shall bid the rates consid
ering updated minimum wages.
31. Bidder shall submit an undertaking for following minimum wages act and all the other statutory rul
es and regulations issued by Central/ State Government.

Annexure-“A”

1. Full name of the firm


2. Registered Head Office Address
3. Branch Office in India ( If any) .(
Optional)
4. Constitution of firm (whether Sole propri
etorship firm/Partnership firm/ Limited Co
mpany/Joint Venture (JV)/ Registered Soci
ety/ Registered Trust /LLP/HUF etc.)

5. Bank account details of the firm i.e. Acco


unt No., name of bank and bank specific c
ode number (MICR & IFSC) to facilitate el
ectronic payment.( Optional)
6. Detail of PAN of the firm
7. GSTIN No.
8. E Mail ID

· If above details is not uploaded by the Service Provider along with bid then the bid of the service provider shall besummarily rejected.
.

2.11 Buyer Added Bid Specific ATC :


Buyer uploaded ATC document Click here to view the file .

नोट: यह स टम जनरेटेड फाइल है। कोई ह ता र क आव यकता नह है।

Note: This is system generated file. No signature is required.


Signature Not Verified
Digitally Signed.
Name: DAMMA RAM
CHOUDHARY
Date: 14-Feb-2025 11:59:49

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy