ASTUDYON CORPORATE SOCIALRESPONSIBILIT

DECLARATION

This is to certify that the ‘INTERNSHIP REPORT’ titled “A STUDY ON CSR

INITIATIVES OF TATA CONSULTANCY SERVICES’’ is submitted by Ms
BHRAMARAMBHA T R (U01AI21C0764). The report is prepared and submitted
during the academic year 2023-24 in partial fulfillment of her academic
requirement to complete B.Com. degree from University of Mysore.

Signature of the Faculty Signature of the Student

Signature of the HOD Signature of the Principal

 TABLE OF CONTENTS

Chapter Contents Page

No No

1. Introduction

-Need and significance of the study

-Scope of the study

-Conceptual Framework

-Objectives and Methodology

2. Organization Profile

-History

-Products Manufactured/ Service Rendered

-Major Customers and Major Competitors

-Awards and Achievements

3. Data Used

-Details of data collected from annual report of the company and

from the period of 2014-15 to 2022-23

4. Data analysis and interpretation

O5. Conclusion
 LIST OF TABLES

TABLE TABLE TITLE PAGE

NO NO

1. Focus areas CSR Activities of TCS Limited

2. CSR budgeted, Actual expenditure and Unspent Amount

3. CSR initiatives and spending patterns of TCS Limited

LIST OF CHART

CHART CHART TITLE PAGE

NO NO

1. CSR spending percentage during 2014-15 to 2022-23

INTRODUCTION

Being of society, business entities have been getting many benefits from society to achieve their
goals. In turn through community development activities companies render needful services,
which is globally accepted and acknowledged as Corporate Social Responsibility. CSR is a self-
policing corporate strategy that enables an organization to be socially accountable to its
customers, employees and stakeholders. Companies can be aware of their influence on society’s
economic, social and environmental aspects by engaging in CSR, often known as Corporate
Citizenship. CSR initiatives could improve relationships with business and stakeholders. CSR
activities have become inevitable for sustainable development. Companies join their hands to
achieve national and global sustainable development goals through CSR initiatives. Sustainable
CSR actions are essentials and are more becoming relevant. Through CSR, a company gains a
responsibility to the community and its stakeholders to support social welfare and sustainable
development. Environmental protection, employee welfare, social development goals and
managerial effective are some examples of a company’s social responsibility efforts.

The idea of CSR first came up in 1953, when it became an academic topic in HR Bowen’s
“Social Responsibility of the Business”. Since then, there has been continuous debate on the
concept and its implementation. Although the idea has been around for more than half century,
there is still no clear consensus over its definition.

One of the most contemporary definitions is from the World Bank Group, stating, corporate
social responsibility is the commitment of businesses to contribute to sustainable economic
development by working with employees, their families the local community and society at
large, to improve their lives in ways that are good for business and for development.

Corporate Social Responsibility has a long tradition in India, where industrial welfare has been
pursued since the late 1800s. Indian businessman’s generosity has historical been anchored on
religion. Similar to western philanthropy. In the early 1900s, social conscious business strategies
include philanthropic charitable contributions, community involvement, improving employee
well being and encouraging religious behaviour. Till 2014, many companies voluntarily rendered
their responsibilities towards CSR. The Indian Companies Act 2013 mandates that large Indian
companies spend 2% of average profits on CSR initiatives every year and disclose such
expenditure in their financial statements and a separate CSR report.
Corporate social responsibility is a business model by which companies make a concerted effort
to operate in ways that enhance rather than degrade society and environment. CSR can help to
improve and promote a positive brand image for companies. As a company engages in CSR, it is
more likely to receive favourable brand recognition. CSR can also stimulate economic growth
especially in communities where businesses are actively involved in development of CSR
projects.

With the gradual increase in the development of companies or businesses, they are not
concentrating only making a profit but also helping society. From past few decades, many
companies have introduced Corporate Social Responsibility, which will help the public or
society by conducting various activities such as educational or environmental-related activities.
Corporate Social responsibility traditionally was a philanthropically activity where the concept is
promoted to ensure that companies are considering the protection and upliftment of society and
the environment even though they are profit making concerns. The CSR spending became
mandate from 1st April 2014.

As per Section 135 of the Indian Companies Act 2013, those companies which have an annual
turnover of Rs.1000 crore or a net worth of Rs.500 crore or net profit of Rs 5 crore are
mandatory required to spend 2% of their average net profit for the past three years.
NEED AND SIGNIFICANCE OF THE STUDY

Corporate Social Responsibility (CSR) commitment stems from the legacy of the Indian culture.
The CSR activities improve the quality of life of the communities. Business Organizations serves
the community through long-term value creation based on Building on Belief. CSR strategy
leverages the best of the organization’s expertise to create contextual and partnered solutions to
address the needs of the most vulnerable sections of the community. Hence, study on the
Corporate Social Responsibility topic is very much significant in the current days.

The need of the CSR activity study is important in the present compliance statutory frame work
of the Government in relation to CSR provisions contained in the Companies Act 2013, the
companies (Corporate Social Responsibility Policy) Rules, 2014 read with schedule 7 and
amendments thereof, applicable from time to time as CSR provisions. The present study
concentrates on Tata Consultancy Services Limited to explore the trend of its CSR activities.

I have chose to make a study on CSR initiative on a popular company “TATA CONSULTANCY
SERVICES” the Skill Development initiatives undertaken by the company under Corporate
Social Responsibility.

SCOPE OF THE STUDY

The scope of the study covers the Corporate Social Responsibility carried out by Tata
Consultancy Services. This study covers the Organization profile with its history, goods/services
supplied, major customers and competitors, awards and achievements, CSR model, areas of
coverage and statutory compliance of the same. The study covers the details of average net
profits and CSR funds spending for the period from 2014-15 to 2022-23.
 CONCEPTUAL FRAMEWORK

In India TCS was a pioneer in implementing voluntary CSR practices. The company’s CSR
activities helped it achieve a net worthy milestone. TCS has made significant CSR investment.
Since the implementation of the Companies Act 2013. The company mainly focused on the
health sector. Tata group has reached people to raise their standard of living, realize their
aspiration, and take advantage of their marketable abilities. There exists a vast variation in CSR
expenditure motivations among Indian enterprises according to company characteristics. Large
and strongly established companies spend CSR expenditure with a concern for community
development and a desire to have a positive reputation and relationship with third parties.
Various areas and sector in which TCS mainly focuses are exhibited in

Table 1: Focus Areas CSR Activities of TCS Limited.

SL
Focus Areas Sectors of CSR activities/ projects
No
1 Education and skill a) Promoting education among
development women, children and differently
abled persons.
b) Enhancement of employability
skills through education and
training.
c) Project boosting livelihood
opportunities.

2 Health and wellness a) Eradication of poverty and

malnutrition.
b) Promotion of sanitization and
preventive health care.
c) Technological support to hospitals.
3 Environmental a) Environmental and ecological
Sustainability balance.
b) Conservation of natural
resources.
c) Maintaining the quality of soil
air and water.
d) Protection of flora and fauna.
e) Animal welfare and
agroforestry
4 Disaster Relief a) Contribution to prime minister
national relief fund (PMNRF)
b) Contribution to other relief funds
of the central government.
5 Protection of heritage a) Protection of natural heritage art
buildings culture.
b) Restoration of buildings/ sites of
natural importance and work of
art.
c) Setting up public libraries.
d) Development of traditional art and
handicraft.
6 Contribution to trust a) Contribution to TCS foundation.
and foundation b) Contribution to other trust
foundation engaged in social
welfare
7 Other focused areas a) Promotion of gender equality.
b) Empowering women.
c) Setting home and hostel for
women and orphan.
d) Setting up old age home and day
care centre.
OBJECTIVES OF THE STUDY

Objectives of this study include:

  To analyse the CSR initiatives undertaken by the company.
 To understand area wise CSR spending of the company.
 To understand the skill development initiatives under taken by the company under
corporate social responsibility.

METHODOLOGY

The study uses an exploratory method. The research is based on secondary data which are
secured mainly from the company websites, articles, literatures and published annual report of
the company from the 2014-15 to 2022-23. This research methodology is commonly employed
to study how CSR initiatives impact on company.
 ORGANISATION PROFILE

HISTORY
Tata consultancy services (TCS) is an Indian multinational public company. The company was
founded in 1968 by JRD Tata. Its corporate headquarters is in Mumbai. Globally the company
offers outsourcing, consulting and information technology services. TCS has more than 50
subsidiaries and its part of renowned Tata Group, a parent business. It is the second largest
Indian multinational corporation that offers IT services across the world. Currently the
organization has 150 business locations in 46 different company is listed both in BSE and NSE.

TCS is a subsidiary of Tata Sons, a major Indian holding company. Tata Sons owns shares in
many large Indian companies. Some of the industries of these other companies include airlines
automotive, consumer goods, hotels and steel manufacturing.

TCS is ranked 40th overall in the Forbes World’s Most Innovative companies ranking, making it
both the highest ranked IT services company and the top Indian company. It’s early contracts
included providing punched cards services to sister company TISCO, working on an Inter-
Branch Reconciliation System for the Central Bank of India and providing bureau services to
Unit Trust of India.

In 1975, TCS conducted its first campus interviews, held at ITSC, Bangalore. The recruits
comprised 12 Indian Institutes of Technology graduates and three ITSC graduates, who became
first TCS employees to enter a formal graduate trainee programme. TCS entered the small and
medium enterprises market for the first time in 2011, with cloud-based offerings. On the last
trading day of 2011, TCS overtook RIL to achieve the highest market capitalization of any
Indian-based company.

TCS was growing within a few years of its establishment. After 7 years of its establishment. TCS
crossed the $1million mark in export revenue. TCS opened Tata Research and Design
Development centre (TRDDC) in Pune, India in 1918 with the objective of focusing on
computer-aided software engineering that means a structured, tool driven approach to software
development using process automation.
 TCS established the first software research centre in India, the Tata Research Development and
Design centre, in Pune, India in 1981. TRDDC undertakes research in software engineering
process engineering and system research. Researchers at TRDDC also developed Master Craft
(now a suite of digitization and optimization tools) a Model Driven Development Software that
can automatically create code based on a model of software and rewrite the code based on the
user’s needs. Research at TRDDC has also resulted in the development of Sujal, a law-cost water
purifier that can be manufactured using locally available resources. TCS deployed thousand of
these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities. This
product has been marketed in India as Tata a low-cost water purifier.

In 2007, TCS launched its co-innovation network, a network of innovation lads, start up
alliances, university research department, and venture capitals. In addition, TCS has 19
innovation labs based in three countries. TCS partners include Cassatt academic institutions such
as IITs, Stanford, MIT and venture capitals line Sequoia and Kleiner Perkins.

PRODUCTS MANUFACTURED
Tata Consultancy Services (TCS) primarily provides IT services, consulting, and business solutions. They
have a wide range of products and solutions across various industries. Some of the key products and
platforms developed by TCS include:
1. TCS Ba NCS: A comprehensive suite of banking and financial services solutions covering core
banking, wealth management, capital markets, and insurance.
2. TCS Master Craft: A suite of products for software development and delivery, including tools
for automated testing, requirements management, and application lifecycle management.
3. TCS HOBS (Hosted OSS/BSS): A cloud-based platform for telecom operators to manage their
operations support systems (OSS) and business support systems (BSS).
4. TCS Digital Software & Solutions Group (DS&S): A range of digital solutions encompassing
analytic, IoT, cloud, and automation to help businesses transform digitally.
5. TCS ION: A cloud-based platform offering digital learning, assessment, and talent management
solutions for educational institutions and enterprises.
These are just a few examples, and TCS continues to innovate and develop new products and
solutions to address evolving business challenges across industries.
 SERVICE RENDERED
Tata Consultancy Services (TCS) offers a wide array of services spanning across various
domains and industries. Some of the key services rendered by TCS include:
1. IT Consulting: TCS provides consultancy services to help organizations leverage technology to
meet their business objectives. This includes strategic planning, technology road map
development, and digital transformation consulting.
2. Application Development and Maintenance: TCS helps clients develop custom software
applications tailored to their specific needs. They also provide ongoing support and maintenance
services to ensure the smooth functioning of these applications.
3. Enterprise Solutions: TCS offers implementation and support services for enterprise resource
planning (ERP) systems such as SAP, Oracle, and Microsoft Dynamics. They help organizations
streamline their business processes and improve operational efficiency through the deployment
of these solutions.
4. Digital Transformation: TCS assists organizations in embracing digital technologies such as
cloud computing, big data analytics, artificial intelligence (AI), and internet of things (IoT) to
drive innovation, enhance customer experience, and stay competitive in the digital age.
5. Business Process Outsourcing (BPO): TCS provides outsourcing services across various
business functions including finance and accounting, human resources, customer service, and
procurement. These services help organizations reduce costs, improve efficiency, and focus on
core business activities.
6. Infrastructure Services: TCS offers a range of infrastructure services including data centre
management, network management, end-user support, and cyber security. They help
organizations build and maintain robust IT infrastructure to support their business operations.
7. Quality Assurance and Testing: TCS helps clients ensure the quality and reliability of their
software applications through comprehensive testing services. This includes functional testing,
performance testing, security testing, and test automation.
8. Analytics and Insights: TCS leverages data analytics and machine learning techniques to help
organizations derive actionable insights from their data. They offer services such as data
visualization, predictive analytics, and prescriptive analytics to drive informed decision-making.
9. Industry-specific Solutions: TCS develops industry-specific solutions tailored to the needs of
sectors such as banking and financial services, healthcare, retail, manufacturing, and
telecommunications. These solutions address industry-specific challenges and help organizations
achieve their business goals.
Overall, TCS offers end-to-end IT services and solutions aimed at helping organizations
innovate, optimize their operations, and accelerate their digital transformation journey.
 MAJOR COMPETITORS
Tata Consultancy Services (TCS) operates in a highly competitive landscape within the IT
services industry. Some of its major competitors include:
1. Accenture: Accenture is one of the largest global IT consulting and services firms.
It offers a wide range of services including technology consulting, digital
transformation, and outsourcing.
2. Infosys: Infosys is another prominent Indian IT services company and a major
competitor to TCS. It provides services such as application development, systems integration, and
consulting.
1. Cognizant: Cognizant is a US-based IT services company with a significant presence in
global markets. It offers a range of services including digital transformation, business
process outsourcing, and IT consulting.
2. IBM Services: IBM Services, a division of IBM, offers a comprehensive suite of IT
services including consulting, application development, and infrastructure services. It
competes with TCS in various industry verticals.
3. Wipro: Wipro is another major Indian IT services company competing with TCS. It
provides services in areas such as application development, infrastructure management,
and business process outsourcing.
4. Capgemini: Capgemini is a multinational IT consulting and services company based in
France. It offers services in areas such as digital transformation, cloud computing, and
cybersecurity, competing with TCS on a global scale.
5. HCL Technologies: HCL Technologies is an Indian IT services company that competes
with TCS in areas such as application development, infrastructure services, and
engineering services.
6. DXC Technology: DXC Technology is a global IT services company formed through
the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise
(HPE). It competes with TCS in various IT services segments.
7. Tech Mahindra: Tech Mahindra is an Indian IT services company providing services in
areas such as telecom, enterprise solutions, and digital transformation. It competes with
TCS in both domestic and international markets.
8. NTT DATA: NTT DATA is a global IT services company headquartered in Japan. It
offers a range of IT solutions and services, including consulting, application
development, and infrastructure services, competing with TCS in different regions.
 These are some of the major competitors of Tata Consultancy Services (TCS) in the
IT services industry. Competition in this sector is intense, with companies vying
for market share through innovation, service quality, and customer relationships
MAJOR CUSTOMERS
Tata Consultancy Services (TCS), being one of the largest IT services companies globally,
serves a wide range of clients across various industries and geographies. While specific details
about its major clients may not always be publicly disclosed due to confidentiality agreements,
TCS has historically served clients in sectors such as:
1. Banking and Financial Services: TCS provides IT solutions and services to numerous banks,
financial institutions, and insurance companies globally. Some of its notable clients in this sector
include Citigroup, JPMorgan Chase, HSBC, and Morgan Stanley.
2. Retail: TCS offers digital solutions and consulting services to help retailers enhance customer
experience, optimize operations, and drive growth. Major retail clients of TCS include Walmart,
Target, Marks & Spencer, and Tesco.
3. Healthcare: TCS provides healthcare IT solutions and services to healthcare providers, payers,
and life sciences companies. Clients in this sector may include hospitals, pharmaceutical
companies, and health insurers.
4. Manufacturing: TCS assists manufacturing companies in adopting digital technologies for
process optimization, supply chain management, and product innovation. Clients in this sector
include General Electric (GE), Rolls-Royce, and Siemens.
5. Technology: TCS collaborates with technology companies to support their product development,
IT infrastructure, and digital transformation initiatives. Clients may include software firms,
hardware manufacturers, and telecommunications companies.
6. Communications: TCS provides IT services to tele com operators, helping them modernize
their networks, improve customer experience, and launch new services. Clients in this sector
include AT&T, Vodafone, and British Telecommunications (BT).
7. Energy and Utilities: TCS offers IT solutions to energy companies for improving operational
efficiency, managing resources, and complying with regulatory requirements.
8. Government and Public Sector: TCS provides IT services to government agencies and public
sector organizations for digital governance, citizen services, and e-government initiatives.
These are just a few examples of industries and clients served by TCS. The company has a
diverse client base spanning multiple geographies, and its list of major clients may evolve over
time as it continues to expand its business globally.
 AWARDS

 TCS was awarded the Business Standard’s Company of the Year award for 2012.
 In 2012, the company won Gold Shield award for excellence in financial reporting from the
Institute of Chartered Accountants of India (ICAI).
 The company won ‘Recruiting and Staffing Industry Leader of the Year and ‘Best Employer
Brand’ awards at the world HRD Congress’ annual 2012
 TCS wins IoT Breakthrough Award for its Intelligent Urban Exchange January 12, 2021
 TCS wins award for AI Software that Helps Firms Protect Returning Workers During Covid-
19, January 12, 2021

ACHIEVEMENTS
Tata Consultancy Services (TCS) has achieved significant milestones and accomplishments since
its inception. Some of its key achievements include:
1. Global Leadership: TCS has emerged as a global leader in the IT services industry,
consistently ranking among the largest and most respected IT services companies worldwide.
2. Financial Performance: TCS has achieved remarkable financial success, with consistent
revenue growth and profitability. It has been recognized for its strong financial performance by
analysts, investors, and industry observers.
3. Innovation: TCS has a strong focus on innovation and has been at the forefront of leveraging
emerging technologies such as artificial intelligence (AI), cloud computing, block chain, and
Internet of Things (IoT) to drive digital transformation for its clients.
4. Employee Base: TCS has built a highly skilled and diverse workforce comprising thousands of
employees globally. It has been recognized for its talent management practices and employee
development programs.
5. Client Relationships: TCS has forged long-term partnerships with numerous Fortune 500
companies and leading organizations across industries. It is known for its client-centric
approach, delivering value-added solutions and services tailored to meet client needs.
These achievements underscore TCS's position as a leading global IT services provider and
its commitment to driving innovation, delivering value to clients, and contributing to society.
DATA ANALYSIS AND INTERPRETATION

The focus areas of CSR practices of the company include education and skill development,
health and wellbeing, environment sustainability, contribution to disaster relief, protection of
heritage buildings, contribution to the foundation or trust engaged in social development
activities to promote the community development in various forms, other activities like women
empowerment, gender equality and the like. The corporate responsibility strategies of the
company incorporate sustainable development and an inclusive approach. The company
implemented CSR projects or activities directly or through the TCS foundation or through
implementing agency.

Table 2: Average profit before tax, CSR Budgeted, Actual CSR Expenditure
and Unspent amount
(Rupees in crores)

Amount to be Amount actually Amount

Years Average profit
Spent Spent Unspent
2014-15 14250 285 219 66
2015-16 17994 360 294 66
2016-17 22275 446 380 66
2017-18 24868 497 400 97
2018-19 27078 542 434 108
2019-20 30003 600 602 0
2020-21 33153 663 674 0
2021-22 35086 716 727 0
2023-24 38560 780 785 0

INTERPRETATION
Table 2 exhibits the facts and figures of average profit, CSR budgeted, CSR expenditure, and
amount unspent from the 2014-15 to 2022-23. The previous three years’ average profit before
taxes increased from Rs. 14250 crore in the year 2014-2015 to Rs. 38560 crore in the year 2022-
23, it indicates that the company has good working capital position. CSR budget computed at
2% on the average profits also increased from Rs. 285 in 2014-2015 crore to 780 crore in 2022-
23 at the rate of 151.23%to the base year 2014-15. The company has spent less than the 2% CSR
 budget and kept the unspent amount from 2014-15 to 2018-19. More than 2% of the average
profit from 2019-20 to 2022-23 was spent by the company on community development
activities. There is a rising linear trend in the company’s responsibility practices.

Table 3: Focus Area-wise CSR initiatives and Spending Patterns in TCS limited
(Rupees in crore)

Year 2018-19 2019-20 2020-21 2021-22 2022-23

Education and 39 116 28 14 20

skill building
Health and 292 175 22 17 19
wellness
Environment 3 6 1 2 1
sustainability
Disaster relief 1 2 273 0 0
Restoration of 1 0 1 0 1
heritage
building
Contribution of 92 303 350 680 700
TCS
foundation
Others 0 0 0 14 5
Total 434 602 674 713 746
( 0* represents less than .05 crore rupees spent on projects/activities )

INTERPRETATION
Table 3 reveals the TCS Company’s social capital investment details for the sample period
covering from 2018-19 to 2022-23. The investment of social capital in Health and wellness as
well as education and skill building is in the increasing trend from 2018-19 to 2019-20. There is
a marginal investment in environmental sustainability projects out of CSR funds. The company
has contributed the highest amount in the year 2020-21 to disaster relief. TCS also shows its
concern for the protection of heritage buildings and sites of national importance.
Chart 1: CSR Spending percentage during 2014-15 to 2022-23
TCS though its CSR committee is discharging its responsibilities to the society. The CSR
committee identifies and recommends to the Board about various CSR activities to be
undertaken and amount of expenditure to be incurred upon. Some the amount is spent towards
ongoing projects and the rest is spent on selected activities.

CSR SPENDING PERCENTAGE DURING 2014-15

TO 2022-23

5.40%
6.32% 2014-15
22.45% 2015-16
7.29% 2016-17
2017-18
2018-19
9.79% 2019-20
2020-21
2021-22
20.05% 2022-23
12.64%

13.32%
14.46%

TCS spent 22.45% on CSR for FY 2022-23, which is the highest in comparison with rest of the
periods from 2016-17. This is because the CSR spending is calculated on its average net profits
of past three years. With the increase in the average net profit, CSR spending also has been
improved. It indicates that when a company earns more profits, it is more beneficial to the
society. Over the years, TCS spent on various activities as a part of CSR.

CSR –based Skill Development initiatives of TCS Limited

Skills determine the ability to achieve goals and execute better plans. Keeping this in mind, the
Government of India introduced the initiative of ‘Skill India’ in 2015.

UDDAN
UDAAN was a program to enhance the employability of Kashmiri youth. The TCS was the first
company to sign a Memorandum of Undertaking with the National Skill Development
Corporation to increase employment among youths from Jammu & Kashmir. Udaan aimed to
improve participants' work opportunities and industry-relevant skills through a 14-week training
 programme designed by TCS. In the financial year 2014-15, 200 youths were trained by the
organization of which 126 of them obtained job offers from TCS. 75% of the applicants were
mobilized for Operation Megha Rahat, of the Indian Army. During the financial year 2015-16,
the programme trained 497 youths, of whom 244 secures jobs in TCS Limited. More than 100
people get job opportunities in various sectors. 743 young job aspirants have undergone training
in the year 2017–18. Of them, 675 have received job offers from TCS.

 EMPOWER
Empower was a CSR-initiated skill development programme of TCS. This programme aimed
to build the capacity and capabilities of its support and contract staff of the TCS office.
Empower offered skill training in basic knowledge of computers, English communication, and
relevant soft skills. In 2014-15, 480 1200 in 20165-16, and 2178 in 2016-17, and around 2000
support and contract staff in 2017-18 have benefited from this programme.

 ACADEMIC INTERFACE PROGRAMME (AIP)

AIP is a skill-based programme. Through this programme the company shows its commitments
towards designing the curricula as per the industry needs, improvement of employability of
students and development for academic institutions. The TCS have assisted 37 boards of
various institutes across the counting to revamping their industry trends and needs. In addition,
TCS aimed to serve as a partner in establishment of IIT in
Guwahati, Nagpur and Ranch by singing MOU with the respective state governments. In
Financial year 2014-15, 993 workshops were conducted under AIP reaching 1,51,834 students.
In addition, 318 faculty development programmes were also conducted which reached 10,757
faculty. In the financial year 2015-16, hundreds of students and faculty members were the
beneficiaries this programme.

 ADVANCED COMPUTER TRAINING CENTRE (ACTC)

The Advanced Computer Training Centre (ACTC) was launched by TCS Maitree in 2008. The
company has initiated this programme that offers IT-enabled vocational courses that are in line
with industry standards, personality development, and training in corporate culture to boost
employment among people with visual impairment. This innovative programme strives to close
the digital divide between visually impaired people and individuals with the necessary IT/ITES
capabilities. The programme also provided trainees with employment opportunities.
 BRIDGE IT
Bridge IT is a special initiative of TCS. The programme uses Information Technology as a vital
tool in adult literacy programmes, school education, and the creation of efficient entrepreneurs
in remote villages. Rural communities are successfully educated via the use of technology,
which also offers a platform for the development of concepts and abilities that might boost
employability and living standards. The programme has 437 active digital entrepreneurs that
are offering digital services to 200,000 beneficiaries on average every three months till the year
2020–2021. Bridge IT has empowered 321 entrepreneurs across 20 districts and 9 States in FY
2022.

 YOUTH EMPOWERMENT PROGRAMME

TCS launched the Youth Empowerment Programme (YEP) to tackle India's socioeconomic
issues. The programme emphasized the challenge of unemployment, underemployment, and
difficulty accessing well-paying jobs among the Indian youth. Through the development of
skills in arithmetic ability, logical reasoning, communication, programming, and domain
knowledge. Youth empowerment programme connects India's young to employment in the
digital economy. The programme also imparts interview skills and career assistance to
empower young people in navigating the market's prospects. In FY 2022, more than 19,700
students were trained in India and LATAM, of whom more than 7,400 students gained
employment in sectors such as IT and ITES, Retail, Banking, and others. Today, the program
runs in 35 States & Union territories across India.

 IGNITE MY FUTURE (IMF)

Ignite My Future (IMF) enables instructors and develops career abilities. IMF empowers
educators and creates the skills of the future. The workforce of the future will need modern
skills and competencies to be productive as technological transformation picks up speed. One
such cutting-edge talent is computational thinking, which not only gives students a problem-
solving attitude but also opens doors to high-skilled employment, allowing communities to gain
from the adoption of new technology. Nearly 435,000 students and instructors were empowered
by the initiative in FY 2022.
 IT AND BPS EMPLOYABILITY PROGRAMME
TCS introduced the IT and BPS Employability programme, which aims to enhance the
employability of students from rural colleges by educating them in business and employability
skill gap. In FY 2019, 2,528 participants in the IT and BPS Employability programs joined
TCS.

 LITERACY AS A SERVICE (LaaS)

Adult non-literacy continues to be a problem holding back India from reaching its full
economic potential. Women account for 65% of the illiterate population, and the rest is from
marginalized communities. To address the causes of non-literacy, TCS devised the Literacy as a
Service Programme (LaaS) which arguments the Government of India’s efforts to improve
literacy. LaaS provides an innovative teaching method by combining the power of IT with the
theory of cognition and laws of protection. LaaS adopts creative means of delivery to enable
functional literacy, such as animated graphic patterns for easy visual and auditory learning.

 Vocational Training Programs

TCS sponsors vocational training programs targeted at underprivileged youth and marginalized
communities. These programs focus on imparting practical skills such as computer literacy,
English proficiency, and job readiness skills to enhance employability.

 Digital Literacy Initiatives

TCS conducts digital literacy programs aimed at bridging the digital divide by providing access
to technology and digital skills training in rural and underserved areas. These initiatives
empower individuals with basic computer skills and digital literacy to participate in the digital
economy.

 Partnerships with NGOs and Educational Institutions

TCS collaborates with non-governmental organizations (NGOs), educational institutions, and
government agencies to implement skill development programs effectively. These partnerships
leverage the strengths and resources of multiple stakeholders to maximize the impact of CSR
initiatives.
 Specialized Training for Persons with Disabilities
TCS provides specialized training and employment opportunities for persons with disabilities
(PWDs) through dedicated skill development programs. These initiatives focus on empowering
PWDs with relevant skills and creating an inclusive workforce environment.

 Sustainability and Green Skills Training

TCS promotes sustainability and environmental stewardship through skill development programs
focused on green technologies, renewable energy, and environmental conservation practices.
These initiatives align with TCS's commitment to environmental sustainability and responsible
business practices.

By undertaking these skill development activities as part of its CSR initiatives, TCS
demonstrates its commitment to creating positive social impact and contributing to the holistic
development of communities worldwide. The overall spending towards CSR in each year is
varying. Even though the mandatory CSR 2% on average net profit of past three years.

CONCLUSION
Many Indian Companies are actively engaged in the CSR arena voluntarily as well as through
mandatory action of the company. The volume both in terms of the number of companies and
the amount of CSR contribution drastically enhanced after the enactment of legislation
relating to corporate social responsibility in India. Companies always aimed to reach
sustainable development through their CSR practices and initiatives. The degree of
involvement of companies in community development slightly differs among the industries.
Indian Companies frame their own CSR strategies within the umbrella of legislative CSR.
CSR strategies of a company are mainly influenced by philosophic, operational improvement
and business model transformation. CSR practices and initiatives of companies based on
different models ultimately facilitate community development to reduce social problems. Tata
Consultancy Services Limited makes a remarkable contribution to meeting its social
responsibility. TCS is aims and committed to serving the local community and the global
community through its subsidiary.

Corporate social responsibility is a management approach where companies incorporate social

and environmental concerns into their business practices and interaction with stakeholders.
 Companies that allocate more resources to CSR to build a positive brand image, reputation
among customer, and attract talented employees and business partners. There is a tremendous
change in CSR spending and reporting by TCS after the CSR spending became mandatory.
Slowly the company started crossing CSR mandatory 2% in last two years which definitely
make the public believe that TCS will be spending for the social upliftment much much more
better way compared to the previous years. TCS has shown its social responsibility as a
business giant for all better ways of supporting the country which is appreciable by the
society.

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