CENTRIC PLM

DIRECT CONNECT
EDIT PLMC 7.3.0
September 2022
INSTALLATION GUIDE October 2014
 CENTRIC PLM CONNECT INSTALLATION GUIDE

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Copyright © 2011-2022 Centric Software. All rights reserved i

 CENTRIC PLM CONNECT INSTALLATION GUIDE

Table of Contents
ABOUT THIS GUIDE ............................................................................................................................................... III
1. CENTRIC PLM CONNECT ........................................................................................................................................4
1.1 Overview ........................................................................................................................................................4
2. INSTALLATION COMPONENTS AND PRE-REQUISITES ............................................................................................5
2.1 Components ...................................................................................................................................................5
3. LOCALIZATION .......................................................................................................................................................8
3.1 Introduction ....................................................................................................................................................8
3.2 Localization using Update Tool ......................................................................................................................9
4. CENTRIC PLM CONNECT SOFTWARE INSTALLATION ...........................................................................................18
4.1 New Installation ...........................................................................................................................................18
4.2 Upgrading from a previous version of Centric PLM Connect ........................................................................25
5. UNINSTALLING PLM CONNECT ............................................................................................................................28
5.1 Uninstall PLM Connect .................................................................................................................................29
5.2 Uninstall PLM Connect completely from the system ....................................................................................32
6. ENTERPRISE INSTALLER .......................................................................................................................................35
6.1 Install Options ..............................................................................................................................................35
6.1.1 Install from Command prompt ............................................................................................................36
6.1.2 Uses standard Install Folders ...............................................................................................................37
7. CONNECTION TESTER TOOL ................................................................................................................................39

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ABOUT THIS GUIDE

Using this Guide

This Guide outlines the pre-requisites for installing the Centric PLM Connect
and explains the necessary steps to install the PLM Connect software using
the Centric PLM Connect Installer. This document also provides details for the
Centric PLM Connect un-install process.

Technical Support
Customer Support is available to all registered users of Centric 8.
1.866.796.6218
8:00 AM-8:00 PM EST
Email: support@centricsoftware.com

Providing feedback on Documentation

Email us your feedback regarding documentation to
documentation@centricsoftware.com stating the following in the subject
line:
Feedback regarding “Document Name”

Getting more information

We provide a range of online documents for registered users:
▪ Quick Start Guide
▪ User Guide integrated in the PLM Connect extension Help menu.

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1. CENTRIC PLM CONNECT

1.1 Overview
Centric PLM Connect delivers tight integration of Adobe Illustrator, Browzwear
VStitcher, Lotta, SOLIDWORKS, and Rhino on the user’s local file system, and
Centric 8 PLM. PLM Connect consists of client-installed software (from Centric
Software) and supporting functionality on the Centric 8 server.
Key features of the Centric PLM Extensions include:
▪ Centric 8 panel for viewing and editing PLM data and recording
design intents.
▪ Select Centric 8 objects can be created and copied directly from
PLMC.
▪ Automatic generation and upload of images to Centric 8 per
the design intent.
▪ Centric 8 Materials panel provides access to site level library of
all materials, on Illustrator and VStitcher.
▪ Multi-level BOMs option allows users to view multi-level
placements.

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2. INSTALLATION COMPONENTS AND PRE-REQUISITES

Refer to the appropriate Compatibility Matrices, at Centric Software Global

support portal -
https://centric8.atlassian.net/servicedesk/customer/portal/8/article/2020804814 ,
for detailed information on the supported Centric 8 platforms and 3rd
party components.

2.1 Components
The Centric PLM Connect installer installs the following major component:

For Adobe Connect (AdC)

Extension for Centric 8 on Illustrator: Delivers the Centric 8 panel within

Adobe Illustrator for viewing/editing PLM data and recording design intent.
Pre-requisites:

▪ Adobe Illustrator (2021), or Adobe Illustrator (2022), or Adobe Illustrator (2023)

Centric 8 version 6.5 or later is required for full functionality.

▪ Centric 8 version 7.0 or later is required to work on Print Design
and BOM Coloring.
▪ Centric 8 version 7.2 or later is required for the following features
i. Colorway Image Intents
ii. Avatar and 3D Colored Material functionality
iii. Share one file to many Styles
Image Service 5.1 or later is required to generate images, which will
function with PLM Connect.

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For Browzwear Connect (BwC)

Extension for Centric 8 on VStitcher and Lotta: An exclusive Centric 8 panel

with Browzwear VStitcher / Lotta for viewing/editing PLM data
Pre-requisites:

▪ VStitcher 2021.3.0(52244), VStitcher 2021.3.1(52348), Vstitcher2022.1.0(52530)

▪ Lotta 2021.3.0(52244), Lotta 2021.3.1(52348), Lotta 2022.1.0(52530)

Centric 8 version 7.1 or later is required for full functionality.

For Rhino Connect (RhC)

Pre-requisites:

▪ Rhino 7.21

Centric 8 version 7.2 or later is required for full functionality.

For SOLIDWORKS Connect (SwC)

Pre-requisites:

▪ SOLIDWORKS 2021 Service pack 2 or

▪ SOLIDWORKS 2021 Service pack 4.1 or

▪ SOLIDWORKS 2022 Service pack 3.1

Centric 8 version 7.3 or later is required for full functionality.

If there is a change or upgrade in the above applications

namely, Adobe/Browzwear/SOLIDWORKS/Rhino, it is mandatory
to reinstall Centric PLM Connect on the client machine.

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2.1.1 Localization
The localization feature allows for nearly all the verbiage in PLMC to be
localized. In the past, most of the text in PLM Connect was hard-coded.

1. The installation process for enabling localization in PLM Connect

should be done once on the Application Server BEFORE the users
upgrade their version of PLM Connect on each client. For more
details, see Localization on Page 8.
2. Localization must be REPEATED for every new version of Centric
PLM Connect installed.

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3. LOCALIZATION

3.1 Introduction
The Localization installer provides translations of nearly all the verbiage in
PLM Connect. All the localized PLMC verbiage is stored as Resources in Centric
8 and then read when the user logs in to the application. Localization is
provided for four out-of-the-box languages i.e. English, French, Spanish, and
German.

Users using non-English version of Adobe Illustrator, refer

Appendix D: Locale Illustator Installation in the Quick Start Guide
for Adobe Connect, for Installation details.

3.1.1 Two Step Process

The Localization feature can be setup using the two-step process as shown in
the following flowchart.
Figure 1:Flowchart of Two Step Process

Figure
BACKUP
2:Flowchart of Two Step Process
Create a backup copy of
the original en.js file

Step 1: MERGE
Add a set of Localization
Resources to Centric 8 for PLMC

Step 2: PUBLISH
Publish values for the PLMC
attributes in the out-of-box four
supported languages

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3.1.2 Pre-requisites
The following are the pre-requisites for installing the Localization feature:
▪ Remote Desktop Access to the Application Server, where the
master WebAccess folder is installed.
▪ C8 Administrator login credentials.
▪ The latest PLMC installer.

3.2 Localization using Update Tool

It is mandatory to execute Localization for every Centric PLM Connect

installation.

A guided tool for Localization, is available with the new Centric PLM Connect
installer. Localization Update Tool, a GUI tool, is installed with the new PLM
Connect installer. This tool saves the configuration changes for localization
using an interface, instead of the command line execution used in earlier
versions of PLM Connect.

On the Centric 8 application server where the master WebAccess files

reside, execute the Centric PLM Connect Installer. Refer New
Installation CENTRIC PLM CONNECT SOFTWARE INSTALLATION on page
18 and complete the installation.

For Centric PLM Connect localization update, it is not necessary to have

Adobe Illustrator or Browzwear VStitcher/Lotta SOLIDWORKS or Rhino
installed. In the installation steps when it requires to select the
Illustrator/ VStitcher/ Lotta / SOLIDWORKS/Rhino version, refer step ii
on page 23.

To access the Localization tool, navigate to

<installer_path>\CentricSoftware\Centric_PLM_Connect\c8-local-agent, double-click on
the Localization_Update_Tool.exe (or) users can use the link added
to the Windows  Start Menu Centric PLM Connect.

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Figure 3: Localization tool

The tool includes a Welcome tab, that is displayed, when the

Localization tool is initiated an overview of localization, updated process
and various setting options are displayed in this tab. Make sure to read
this information carefully as it will describe the process.
Figure 4: Welcome tab

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On the C8 Servers tab, click on Add. A new line is added in the Centric
8 Servers table. Enter the Server URL, the full host name of your
company’s Centric 8 server. Enter details in the Username and
Password fields. Select None in the Proxy Mode drop-down.
Figure 5:Centric 8 Server list for localization

Click on Test Connection to make sure that the PLM Service will be able
to correctly connect to the Centric 8 server. If the service can connect
successfully to the Centric 8 server, a success message will be displayed.
Click Close.

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Figure 6: Testing Connection

In the Setup tab, update the following details to run the Localization:
▪ In the Message Bundle field select the .jar file from the path.
▪ Message Bundle field is auto-populated, if it is done on a server.
If it is not, select the .jar file manually, as shown in the figure
below.
NOTE: A red highlight mark is displayed in the Message
Bundle field, if .jar file is not the latest.
▪ Select the check box Merge messages into en.js file.
▪ In the en.js to merge field, if there are no pre-existing value then
default en.js file is picked from the
<C8_Installpath>\C8\WebAccess\Site\en.js.

From Centric 8 6.6 onwards, the en.js file is relocated from

<C8_Installpath>\C8\WebAccess\en.js to
<C8_Installpath>\C8\WebAccess\Site\en.js.

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Figure 7: Setup Tab

▪ In the Servers to Update pane, select the required server name

to perform localization and set the required values for the
following fields:
• Update after Merge?
• Publish Messages?
• Update after Publish?
• Validate?
▪ Each action has the following options: No, Auto and Prompt.
The tool allows the users to choose to run localization and publish
the values in two methods as mentioned below:

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i. Automatic mode: When Auto mode is selected, the

localization installer will perform each activity sequentially,
without prompting the user for confirmation at each step. It is
recommended to use this option.
In this illustration, for the actions to be carried in Localization, the Auto
option is selected.
Figure 8: Run tab - Auto option

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ii. Manual mode: When the Prompt option is selected, the

localization installer will perform each activity sequentially,
prompting the user for confirmation at each step. Press the
Start button to advance to the next activity.
Figure 9: Run tab - Prompt option

iii. No Mode: Set this value when you wish to keep a server on
your list, but not update it at this time. It can be used for
some or all activities as needed.

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Navigate to Run tab, select Run.

Figure 10: Run tab to Execute Localization

The status for every activity will be updated as it gets completed. When
finished, there will an indication stating Localization Update: Succeeded.
Figure 11: Localization Update Succeeded

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To verify localization of PLMC attributes, in Centric 8, navigate to Setup

 Localization  Resources tab. To filter for PLMC attributes, in the
Filter text box, enter “PLMC”. Several entries for PLMC will be displayed
as shown in the example below.
Figure 12: PLMC Attributes from Resources Tab

3.2.1.1 Uninstall PLM Connect

After updating the Centric 8 Localization,
Navigate to Control Panel All Control Panel Items  Programs
and Features.
Select Centric PLM Connect application from the list.
Click on Uninstall/Change and follow the steps, specified in Uninstall
PLM Connect section
Figure 13: Uninstall

If the Local Agent is left running on the application server, it consumes a

significant amount of system memory. Hence, it is highly recommended
to uninstall the PLMC application from the Application server post
Localization is complete.

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4. CENTRIC PLM CONNECT SOFTWARE INSTALLATION

This section below describes the Installation of Centric PLM Connect software
▪ To Install Centric PLM Connect, refer section 4.1 New Installation
▪ To Upgrade Centric PLM Connect, refer section 4.2 Upgrading
from a previous version of Centric PLM Connect

4.1 New Installation

Uninstall the earlier versions of PLM Connect and proceed. Refer

UNINSTALLING PLM CONNECT section on page 28.

Before you begin any part of the installation,

▪ Logout and login as the user who will use Centric PLM Connect on
the machine.

STEP 1. Initialize the Installer

a. To initialize the installer in Windows OS,

• An Installer Wizard automates software installation.
• To launch the installer, double-click on the installer file,
Centric_PLM_Connect_windows_xxxxx.exe.

• To initiate installation, in the Security Warning dialog

box, click on the Run/Run anyway button.
Figure 14: Security Warning dialog box

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The Windows Defender SmartScreen will be displayed only if the

Windows Defender is installed on your PC.

If you do not have sufficient privileges for installation on your computer,

you may be prompted for Administrator credentials.

b. Wait for the Wizard to prepare the Installation. This may require up to
a minute.
Figure 15: Install Wizard

c. The Installation Wizard will display the Welcome page. To proceed

with the installation, click on Next.

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Figure 16: Setup Wizard – Welcome Page

d. Review the End User License Agreement. To accept the agreement

and continue, click on Next.
Figure 17: Setup - License Agreement

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e. Click Next to accept the default installation directory. Else, to select a

different destination directory, click on the Browse… button.
Figure 18: Setup - Select Destination Directory

f. In the Setup - Select Start Menu Folder dialog box, select the
Create a Start Menu folder check box.
g. To continue, verify that the Create shortcuts for all users check box
is selected, and then click on Next.
Figure 19: Setup - Select Start Menu Folder

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Figure 20: Setup - Installation progress

STEP 2. Install Extensions for Adobe Illustrator/ VStitcher/Lotta/Rhino/SOLIDWORKS

a. The Centric 8 PLM Connect installer will automatically detect and

display the PLMC compatible applications of Illustrator/ VStitcher/
Lotta/ Rhino/ SOLIDWORKS on the current machine.
b. Users can select one or more appropriate application of Illustrator/
VStitcher/ Lotta/ Rhino/ SOLIDWORKS for installation.
Figure 21: Setup - Install VStitcher/Illustrator Extensions/SOLIDWORKS/ Rhino

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While installing PLM Connect 7.3.0, the latest versions of Illustrator/

VStitcher/ Lotta / SOLIDWORKS/ Rhino will ONLY be displayed,
however, the PLM Connect installer will be installed for all available
versions of Illustrator/ VStitcher/ Lotta / SOLIDWORKS/Rhino.
c. Select the required Extension(s).
i. To begin installing the selected Extension(s), click on Next.
ii. If the users are installing PLM Connect, on the application
server following the localization installation procedure and
does not have Illustrator or VStitcher or Lotta or Rhino or
SOLIDWORKS application(s) installed on the server, click on
Next to proceed with the installation.
Figure 22 : Setup – Select Show all Application Versions on App-server without Illustrator /VStitcher /
Lotta/ Rhino / SOLIDWORKS

When the Show all Applications checkbox is checked the supported

applications, Illustrator/VStitcher/Lotta/ SOLIDWORKS/Rhino, are
displayed.

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STEP 3. Complete the Installation process

a. To complete the installation process and exit the Setup Wizard, click
on Finish.

Figure 23: Setup - Complete Installation process

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4.2 Upgrading from a previous version of Centric PLM Connect

STEP 1. Upgrade PLM Connect

a. To initiate upgrade of PLM Connect, select the installer file.

b. If the installer detects a previous installation of PLM Connect software,
then it will upgrade it automatically. To continue, click on Next.
Figure 24: Centric PLM Connect upgrade dialog box

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c. If the Installer detects any previous installations of the software, they

will be un-installed first, prior to updates.
Figure 25: Uninstall previous version

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STEP 2. Upgrade Extensions

a. The Centric PLM Connect installer will automatically detect and display
the PLMC compatible installed applications of
Illustrator/VStitcher/Lotta/Rhino/SOLIDWORKS on the current
machine.
b. Users can select one or more appropriate Illustrator/VStitcher/Lotta
/Rhino/SOLIDWORKS extensions for installation.
c. If the Illustrator/VStitcher/Lotta/RhinoSOLIDWORKS is installed in a
location other than the Default location, click on the Browse… button
and select the installation directory.
d. To install extensions that are note detected by the installer, select
Show All Applications check box.
Figure 26: Upgrade Install Illustrator Extensions

e. Select the required Illustrator extension(s)/ VStitcher/

Lotta/Rhino/SOLIDWORKS.
f. To begin installation of the selected Illustrator extension(s)/ VStitcher/
Lotta/ Rhino/ SOLIDWORKS, click on Next.
g. To complete the Upgrade process and exit the Setup Wizard, click on
Finish.

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5. UNINSTALLING PLM CONNECT

The below flowchart illustrates a high-level uninstallation procedure of the

PLM Connect software.

Uninstall Procedure

Uninstall PLMC using

Uninstaller

Remove files & folders

(Complete Uninstall)

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5.1 Uninstall PLM Connect

This section explains how to uninstall the PLM Connect software.

To uninstall the software, Administrator privileges are required.

For uninstalling earlier versions of PLMC prior to 2.5.0, it is recommended to refer the
relevant PLM Connect Installation Guide.
To Uninstall PLMC version 2.5.0 and higher, follow the below steps to ensure all residual
components are removed.

For Windows OS

Logout of PLM Connect on all copies of

Illustrator/VStitcher/Lotta/Rhino/SOLIDWORKS.
Close all copies of Illustrator/Vstitcher/Lotta/Rhino/SOLIDWORKS.
Navigate to Control Panel All Control Panel Items  Programs
and Features.
Select Centric PLM Connect application from the list.
Click on Uninstall/Change.
Figure 27: Uninstall PLM Connect

To confirm uninstalling PLM Connect, click on Next.

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Figure 28: Uninstalling PLM Connect

Figure 29: Uninstall PLM Connect (2)

Completion of the uninstallation process will display the following

confirmation message.

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Figure 30: Uninstallation process completed successfully

To exit the uninstall wizard, click on Finish.

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5.2 Uninstall PLM Connect completely from the system

The uninstaller removes all the PLMC components and folders installed.
It is important to delete the below mentioned folders manually, if the
folders exist, after the uninstall. The steps mentioned in this section
ensures that a PLMC is uninstalled completely from the system.

 For a clean uninstall of PLM Connect,

After completing the uninstall process using the provided uninstaller, do the
following to completely uninstall Centric PLM Connect from a Client.
Ensure Centric PLM Connect is completely removed by deleting the
following files or folders if they exist after the uninstall.

Windows OS

In Windows environment, open the Windows Explorer and delete the

following files or folders if they exist:
• C:\Program Files (x86)\CentricSoftware - This is the default install
path.
• C:\Users\[Username]\AppData\Roaming\CentricSoftware

• C:\Users\[Username]\Centric8

Ensure the respective folders are removed for Adobe Connect,

Browzwear Connect, Rhino Connect and SOLIDWORKS Connect.
Reboot the system.

Ensure that the PLMC application is uninstalled from the server after
Localization setup is completed.

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 For a clean uninstall in Adobe Connect,

In Windows environment, open the Windows Explorer and delete the
following files or folders if they exist:
▪ For every revisions of Illustrator that is installed:
• C:\Program Files (x86)\Adobe\[Illustrator]\Plug-
ins\Extensions\AIHostAdapter.aip

• C:\Users\username\Centric_Adobe_CSx_Connect_Plugins

 For a clean uninstall in Browzwear Connect,

After completing the uninstall process using the provided uninstaller, do the
following to completely uninstall Centric PLM Connect from a Client.

Windows OS

In Windows environment, open the Windows Explorer and delete the

following files or folders if they exist:
• C:\ProgramData\browzwear\VStitcher\Plugins\centric-browzwear-connect
(Windows)

For a clean uninstall in Rhino Connect,

If the uninstaller displays an error on manual uninstall of the Rhino Plugin,
perform the following:
▪ In the Registry entries, navigate to the below location and delete
the key,
• HKEY_LOCAL_MACHINE\SOFTWARE\McNeel\Rhinoceros\7.0\Plug
-ins\71fbf81e-a132-41bf-af86-998285170f99

▪ In Windows environment, open the Windows Explorer and

delete the following files or folders if they exist:
• C:\Users\[Username]\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-
ins\Centric Rhino Connect

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 For a clean uninstall in SOLIDWORKS Connect,

After completing the uninstall process using the provided uninstaller, do the
following to completely uninstall Centric PLM Connect from a Client.

Windows OS

In Windows environment, open the Windows Explorer and delete the

following files or folders if they exist:
The uninstaller may display an error to manually unregister the
PlmcSOLIDWORKSAddIn.dll file. To completely uninstall PLMC, run a
command to unregister the dll and then delete the dll file.
• In the command prompt, login as Administrator
• Run the following command:
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\regasm.exe"
"<PATH_TO_DLL>" /unregister

where <PATH_TO_DLL>,by default is: C:\Program Files

(x86)\CentricSoftware\Centric_PLM_Connect\centric-SOLIDWORKS-
connect\PlmcSOLIDWORKSAddIn.dll

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6. ENTERPRISE INSTALLER

Enterprise Installer is available with the new Centric 8 PLM Connect installer.
The Enterprise Installer provides support for a silent installation of software.
This method installs the software in a command line, bypassing all the user
interaction; a response file provides the input for the required fields. On
completion of installation, the results are stored in a log file for reference. The
log file registers the results of the installation.

6.1 Install Options

The complete install instruction is available from the command prompt:
{Path_To_installer_Exe} –h

After the installer initializes, the Setup dialog screen displays the options
available for execution of the command.
Figure 31: Initialized Installer

Figure 32: Command options available

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6.1.1 Install from Command prompt

This section guides you to install the software in a silent mode from the
command prompt, using a single response file for multiple workstations.
To execute the installer on command prompt
Change to the folder where the .exe resides
• Windows (from a command prompt opened as
Administrator)
start /wait {Path_To_installer_Exe} -q -console -
DacceptCentricEULA=true

Alternatively, a batch file, with the install command and customized message,
be executed with to know if the installation was successful.
Figure 33 : Batch file - sample

Figure 34: Command Prompt on Windows

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6.1.2 Uses standard Install Folders

Enterprise Installer works similar to the actual installation, which makes the
changes in the following folders:
 For a clean install,
ProgramFiles folder is where the applications are installed that are not
part of operating system:
a. Windows: %ProgramFiles%\CentricSoftware\Centric_PLM_Connect
ProgramData folder, which is usually a hidden folder, stores the details
of application data that are not ‘User-Specific’.
a. Windows: %ProgramData%\CentricSoftware\Centric_PLM_Connect\
The Log folder stores the results of an execution command of any
software. For Enterprise Installer installation, the logs are available at
the following location:
a. Windows: %ProgramData%\CentricSoftware\Centric_PLM_Connect\c8-local-
agent\logs

6.1.3 Enhanced Enterprise installation

In the enterprise installation enhancement, users can specify the absolute
path for the Agent data directory and restrict the automatic start of the
Centric Local agent.
To install PLMC on client as the System user
This option allows the installer to define the folder that is used by the Agent
data directory for installations and logs. This folder is created by the
enterprise installer if it does not exist. The client user, using PLMC, must
have read and write access to the folder.
To define custom folder instead of System folder, add the following command
to the query
-VlocalAgentRootDataDir='C:\PLMC_TEST_DIRECTORY'

To control the Agent on client post installation

Centric Local Agent is initiated automatically, post installation of PLM Connect.
To restrict the automatic start of the Centric Local agent, define the following:
-VautoStartAgent='false'

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To upgrade install
The installer will continue to use the Program Files folder, where the
software is installed.
Program Data and Logs directories will be updated using the same as for
a clean install.

Additional information on Enterprise installation

If any associated application (VStitcher, Lotta, Illustrator,Rhino or
SOLIDWORK) is open, the installer will fail and show an error (EXIT CODE is
1) and exit the installation process.

ENTERPRISE INSTALLER 38
 CENTRIC PLM CONNECT INSTALLATION GUIDE

7. CONNECTION TESTER TOOL

The Centric PLM Connection Tester tool allows you to debug PLMC
connectivity issues faced by the end-users. It provides a simplified, more
accessible way to debug login issues in Centric 8.
PLMC Connectivity issues often occur due to network environment set-ups
that are difficult or impossible to replicate in-house (diverse proxy/firewall
configurations, load balancers, etc.). To troubleshoot connectivity issues
using log is very difficult hence, the Connection Tester tool provides clear log
information about the connectivity issue that a user encounter.
Figure 35: Connection Tester Tool

CONNECTION TESTER TOOL 39

 CENTRIC PLM CONNECT INSTALLATION GUIDE

1. Features
Connection Tester Tool allows users to login using proxy authentication
options on all machines, irrespective of
Illustrator/VStitcher/Lotta/Solidworks installed on the machine.
This tool generates logs that are readily available for troubleshooting. If
there are any errors in the connection established to Centric 8 at
configuration level, code based and relevant library (e.g., Apache HTTP
Client) logs are available for validation.
Connection Tool connects directly to Centric 8, using the same code as
Local agent. It does not require Illustrator and does not go through the
Local Agent. The connections established from the Connection tool is
identical to Local Agent. Using the logs from the Connection Tester Tool
reduces the time taken to troubleshoot PLMC connectivity issues.

2. Installation and Startup

The Connection Tester Tool is installed by default along with PLM Connect
and there is no specific installation process for this tool. The Connection
Tester Tool is a standalone tool and does not require Illustrator to run.
To initialize and launch the Connection Tester Tool in Windows OS or Mac
OS, double-click on the respective startup script files in the locations
mentioned below:
▪ In Windows OS,
C:\Program Files (x86)\CentricSoftware\Centric_PLM_Connect\c8-local-
agent\connectionTester.bat

The Connection Tester Tool does not interact with the PLMC
Illustrator Extensions or Local Agent. Using this tool to test the
connection will not impact any active Centric 8 session in the
PLMC application.

CONNECTION TESTER TOOL 40

 CENTRIC PLM CONNECT INSTALLATION GUIDE

3. Usage
The usage of the Connection Tester tool is simple. Once the script files are
initiated:
Enter the required connection information, then click Connect.
Figure 36: Connection Tester Tool

All log messages are displayed in the Tool's Console panel as well as written
to the displayed log file.
There are currently three "Proxy Mode" options are available:
No Proxy - Do not use any Proxy settings.
Use System Proxy Settings - Use the Proxy-Vole library to attempt to
detect and use the system's Proxy Settings. If authentication is required,
then the Proxy Username and Proxy Password must be populated.
Use Specified Proxy Settings - Use the specified Proxy Host and
Credentials (if required). This is the Proxy Support PLMC has provided
for the previous few releases.
Changing the different Log Levels takes effect immediately.
The Root log level only impacts code that is not covered by one of the more
specific Library log level settings.
The Clear button only clears text displayed in the Log Console panel. All
log messages remain in the log file.

A new log file is created every time the Connection Tester Tool
is started.

CONNECTION TESTER TOOL 41

 CENTRIC PLM CONNECT INSTALLATION GUIDE

TABLE OF FIGURES
FIGURE 1:FLOWCHART OF TWO STEP PROCESS .......................................................................................... 8
FIGURE 2:FLOWCHART OF TWO STEP PROCESS .......................................................................................... 8
FIGURE 3: LOCALIZATION TOOL ............................................................................................................. 10
FIGURE 4: WELCOME TAB .................................................................................................................... 10
FIGURE 5:CENTRIC 8 SERVER LIST FOR LOCALIZATION ................................................................................ 11
FIGURE 6: TESTING CONNECTION .......................................................................................................... 12
FIGURE 7: SETUP TAB ......................................................................................................................... 13
FIGURE 8: RUN TAB - AUTO OPTION ...................................................................................................... 14
FIGURE 9: RUN TAB - PROMPT OPTION ................................................................................................... 15
FIGURE 10: RUN TAB TO EXECUTE LOCALIZATION ..................................................................................... 16
FIGURE 11: LOCALIZATION UPDATE SUCCEEDED....................................................................................... 16
FIGURE 12: PLMC ATTRIBUTES FROM RESOURCES TAB ............................................................................ 17
FIGURE 13: UNINSTALL ....................................................................................................................... 17
FIGURE 14: SECURITY WARNING DIALOG BOX .......................................................................................... 18
FIGURE 15: INSTALL WIZARD ............................................................................................................... 19
FIGURE 16: SETUP WIZARD – WELCOME PAGE....................................................................................... 20
FIGURE 17: SETUP - LICENSE AGREEMENT.............................................................................................. 20
FIGURE 18: SETUP - SELECT DESTINATION DIRECTORY .............................................................................. 21
FIGURE 19: SETUP - SELECT START MENU FOLDER .................................................................................. 21
FIGURE 20: SETUP - INSTALLATION PROGRESS.......................................................................................... 22
FIGURE 21: SETUP - INSTALL VSTITCHER/ILLUSTRATOR EXTENSIONS/SOLIDWORKS/ RHINO......................... 22
FIGURE 22 : SETUP – SELECT SHOW ALL APPLICATION VERSIONS ON APP-SERVER WITHOUT ILLUSTRATOR
/VSTITCHER / LOTTA/ RHINO / SOLIDWORKS ............................................................................... 23
FIGURE 23: SETUP - COMPLETE INSTALLATION PROCESS ............................................................................ 24
FIGURE 24: CENTRIC PLM CONNECT UPGRADE DIALOG BOX ...................................................................... 25
FIGURE 25: UNINSTALL PREVIOUS VERSION ............................................................................................ 26
FIGURE 26: UPGRADE INSTALL ILLUSTRATOR EXTENSIONS ......................................................................... 27
FIGURE 27: UNINSTALL PLM CONNECT ................................................................................................. 29
FIGURE 28: UNINSTALLING PLM CONNECT ............................................................................................ 30
FIGURE 29: UNINSTALL PLM CONNECT (2) ........................................................................................... 30
FIGURE 30: UNINSTALLATION PROCESS COMPLETED SUCCESSFULLY .............................................................. 31
FIGURE 31: INITIALIZED INSTALLER ........................................................................................................ 35
FIGURE 32: COMMAND OPTIONS AVAILABLE ........................................................................................... 35
FIGURE 33 : BATCH FILE - SAMPLE ......................................................................................................... 36
FIGURE 34: COMMAND PROMPT ON WINDOWS ..................................................................................... 36
FIGURE 35: CONNECTION TESTER TOOL ................................................................................................. 39
FIGURE 36: CONNECTION TESTER TOOL ................................................................................................. 41

TABLE OF FIGURES 42
 Centric Software, Inc.
655 Campbell Technology Parkway, Suite 200
Campbell, CA 95008, USA
Ph. No.: 1.408.574.7802

Technical Support
1.866.796.6218
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Email: support@centricsoftware.com

Documentation Support
Email: documentation@centricsoftware.com