SolarWinds Self-Hosted Platform

Participant’s Guide

SolarWinds Self-Hosted
Platform
Participant’s Guide

© 2024 SolarWinds Worldwide, LLC. All rights reserved. 1

SolarWinds Self-Hosted Platform
Participant’s Guide

Table of Contents

SolarWinds Platform Architecture ................................................................................................................ 4

System Requirements ................................................................................................................................... 6
Installing SQL Server ..................................................................................................................................... 6
Network Discovery ........................................................................................................................................ 7
Discover Your Network Using SolarWinds Observability Self-Hosted 7
Add Discovered Devices to SolarWinds Observability Self-Hosted 7
SolarWinds Self-Hosted Platform Web Console ........................................................................................... 8
Navigating the Web Console 8
Working With the Settings Menu ................................................................................................................. 9
Configuring Users and Account Limitations .................................................................................................. 9
Account Permissions 10
Customizing Views and Modern Dashboards ............................................................................................. 11
Custom Properties, Groups and Account Limitations ................................................................................. 12
Custom Properties 12
Group Objects 12
Account Limitations 12
Managing Nodes and Dependencies .......................................................................................................... 13
Manage Devices in the SolarWinds Self-Hosted Platform Web Console 13
Node Status Calculation 13
Node Dependencies 14
Managing and Using Agents ....................................................................................................................... 14
Optional Monitoring and Polling Method 14
Creating, Managing, and Using Alerts......................................................................................................... 15
Alerting Top Tips 15
How Alerts Work in the SolarWinds Self-Hosted Platform 16
Out-of-the-Box Alerts 16
Managing Alerts 17
SolarWinds Service Desk Integration 18
Message Center 18
Creating, Using and Using Reports ............................................................................................................. 18
Out-of-the-Box Reports 18
Creating and Scheduling Reports 18

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Managing Reports 19
AppStack and PerfStack .............................................................................................................................. 20
What’s AppStack? 20
What’s PerfStack? 20
View Monitored Objects on Maps in the SolarWinds Self-Hosted Platform .............................................. 22
Intelligent Maps 22
Useful Links ................................................................................................................................................. 23

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SolarWinds Self-Hosted Platform
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SolarWinds Platform Architecture

The SolarWinds® Platform encompasses many disciplines and has the flexibility to help customers with on-
prem, hybrid, and cloud management.

Within the SolarWinds Platform, two broadly defined sub-components are designed to help customers
whether they are fully on-prem, have a hybrid of on-prem and cloud, or are fully cloud-based.

• The SolarWinds Self-Hosted Platform

o Updated, expanded next-generation evolution of the platform that supports modules such as
NPM and SAM
o Newer platform with many improvements and hosts not only the modules but also SolarWinds
Observability Self-Hosted
o Shares much of the same functionality from the Orion Platform, such as discovery, mapping,
alerts, reports and centralized data and access control

• SolarWinds Observability Self-Hosted

o New solution built from a foundation of features found in the independent modules
o Comprehensive solution that can monitor and manage entities across the network and IT
infrastructure
o Unlocks functionality for a complete picture of your entire IT environment in a single solution
o Designed to address many common requests heard from customers and has features of its
own

• Product Modules
o Product modules such as SAM, NTA and NPM, to name a few, still are supported on the self-
hosted platform
o Upgrading from the Orion Platform (2020.2.6 and earlier) to the SolarWinds Self-Hosted
Platform is recommended, and running the newer version of the platform while still running
product modules is supported

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o The self-hosted platform offers security and performance enhancements over the Orion
Platform, along with new features

• The SolarWinds SaaS Platform

o Supports SaaS offerings, most notably SolarWinds Observability SaaS
o Hosts a powerful AIOps and Machine Learning engine

• SolarWinds Observability SaaS

o An “as-a-service” offering for cloud-native environments
o Contains features such as application management for development and troubleshooting,
digital and real user experience monitoring, and website and database monitoring

With SolarWinds Observability Self-Hosted, customers who are fully on-prem or have an on-prem and self-
hosted hybrid environment can monitor their complete infrastructure. SolarWinds Observability SaaS
running on the SaaS Platform supports customers working in a hybrid environment with cloud dev-ops and
fully cloud-native environments.

• Platform Connect
o Feature of SolarWinds Observability Self-Hosted that “connects” SolarWinds Observability Self-
Hosted to SolarWinds Observability SaaS for unified visibility and function
o Allows you to import network and self-hosted entity data from your SolarWinds Observability
Self-Hosted installation to SolarWinds Observability SaaS and monitor both environments in a
single web interface
o Utilize AIOps and machine learning technologies found in the SaaS Platform to significantly
improve the intelligence of your SolarWinds Observability Self-Hosted alert triggers by using
anomaly-based alerting logic
o Anomaly-based alerts follow the defined trigger conditions but also use machine learning to
“learn” the entity behaviour to determine whether the behaviour is anomalous for an entity

• Product Integrations
o Products currently integrated are still supported and can integrate with SolarWinds
Observability Self-Hosted, as well as module installations on the self-hosted platform
o SolarWinds Observability Self-Hosted also enhances security integrations with the addition of
integration points for Security Event Manager (SEM) and Access Rights Manager (ARM)

For more information, visit this link:

https://documentation.solarwinds.com/en/success_center/hco/content/hco_administrator_guide.htm

https://documentation.solarwinds.com/en/success_center/hco/content/hco_platform-connect.htm

https://documentation.solarwinds.com/en/success_center/hco/content/hco_security-observability-
integration.htm

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SolarWinds Self-Hosted Platform
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System Requirements
SolarWinds Self-Hosted Platform System Requirements
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-multi-module-
system-guidelines.htm

Supported Operating Systems (OS)

• Windows Server® 2016
• Windows Server 2019
• Windows Server 2022
• STIG-Compliant OS
• FIPS-Compliant OS
• Device Guard-Compliant OS

Supported SQL Databases

• Microsoft® SQL Server® 2016 SP1
• Microsoft SQL Server 2017
• Microsoft SQL Server 2019

SolarWinds Observability Self-Hosted requires a minimum SQL Server version of Microsoft SQL Server
2016 SP1.

For more information, visit this link:

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-orion-
requirements-sw1916.htm

Installing SQL Server

Prepare the Database for a SolarWinds Observability Self-Hosted Installation
https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Orion_Platform_Installa
tion_Guide.htm

SQL Server Configuration Best Practices

https://support.solarwinds.com/SuccessCenter/s/article/SQL-Server-Performance-optimization-and-best-
practices

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SolarWinds Self-Hosted Platform
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Network Discovery
When you log in to the SolarWinds Self-Hosted Platform Web Console for the first time, you’ll be directed to
the Network Discovery Wizard.

• Network Discovery walks you through adding devices to be monitored

• Additional discovery options become available in the wizard as you add more products or features
• You can run Network Discovery once or on a set schedule
• You can create as many discovery jobs as you need

Discover Your Network Using SolarWinds Observability Self-Hosted

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-network-discovery-
using-the-network-sonar-wizard-sw1574.htm

Add Discovered Devices to SolarWinds Observability Self-Hosted

https://documentation.solarwinds.com/en/success_center/NPM/Content/Onboarding/Discover/NPM-QS-
Import-Network-Elements.htm

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SolarWinds Self-Hosted Platform
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SolarWinds Self-Hosted Platform Web Console

The self-hosted platform web console is the web-based interface where you’ll log in to manage and monitor
your devices or applications.

Navigating the Web Console

https://support.solarwinds.com/SuccessCenter/s/article/Navigating-the-Web-Console-Video

Troubleshooting the Network Using the SolarWinds Self-Hosted Platform Web Console

• Watch out for the icons and colour-coding

• Top 10 critical statistics across installed products can be found in the Home menu, while the Top 10
for network monitoring alone can be found in the Network menu
• Click and drill down to find more details about nodes, interfaces, and volumes

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• Gauges give you the current data as of the last polling, and charts provide you with historical data

Working With the Settings Menu

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Administrative-
Functions-of-the-Orion-Web-Console-sw896.htm

Configuring Users and Account Limitations

You can create five types of accounts to access the SolarWinds Self-Hosted Platform Web Console:
• SolarWinds Platform Individual Account: Stored in the SolarWinds Platform database
• Windows® Individual Account: An Active Directory® account
• Windows Group Account: An Active Directory security group
• SAML Individual User Accounts: Provides for logins to the web console using third-party single sign-on
solutions
• SAML Group User Account: Provides for logins to the web console using third-party single sign-on
solutions

SolarWinds can authenticate Active Directory users via MSAPI or LDAP.

Create a User in SolarWinds Self-Hosted Platform Web Console

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-New-
Accounts-sw1310.htm

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Change Account Passwords

https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core-Changing-an-
Account-Password-sw1187.htm

Enable Users to Authenticate Through LDAP

https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/Core-Enable-LDAP-
Authentication.htm

Authenticate Users With SAMLv2

https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/core-users-SAML-
authentication.htm

Configure Automatic Login

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Configuring-
Automatic-Login-sw1157.htm

Unlock User Accounts

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-unlock-user-
accounts.htm

Account Permissions
You can assign accounts with various permissions on the SolarWinds Self-Hosted Platform Web Console.

For more information, visit these links:

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-User-Account-
Access-Settings-sw2264.htm

https://support.solarwinds.com/SuccessCenter/s/article/Account-Permissions-and-Limitations-Video

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Customizing Views and Modern Dashboards

Web Console views are configurable information pages with various resources (also known as widgets) like
maps, charts, summary lists, reports, events, and links to other resources.

You can find more information about customizing views and modern dashboards here:

Customize the Look

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-customize-the-
web-console-look.htm

Create, Delete, Modify, or Restrict Views

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Customizing-
Views-sw1376.htm

Web Console and Chart Settings

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Orion-Web-
Console-and-Chart-Settings-sw1196.htm

Customize Charts in the Web Console

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Customizing-
Charts-in-the-Orion-Web-Console-sw1349.htm

Customize Modern Dashboards

http://www.solarwinds.com/documentation/en/flarehelp/orionplatform/content/core-fusion-
dashboards.htm

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Custom Properties, Groups and Account Limitations

Custom Properties
Every object you monitor includes a list of default properties that describe the devices, such as IP address,
hostname, or MAC address. You can also create custom properties for special alerts, reports, views, and
groups.

See more information about custom properties here:

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-Custom-
Properties-sw1391.htm

Group Objects
A group is a collection of monitored objects, such as a group of nodes at the same location or a group of all
nodes owned by a department. You can also include groups in other groups.

For more information about managing groups, please visit these links:
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-creating-groups-
sw2591.htm

https://support.solarwinds.com/SuccessCenter/s/article/How-to-Create-Groups-Using-Dynamic-Queries-
Video?language=en_US

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-managing-the-
display-of-group-status-sw1691.htm

Account Limitations
Accounts can be configured with account limitations to control which objects are viewable across the Self-
Hosted Platform Web Console.

You can find more information about account limitations here:

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Setting-Account-
Limitations-sw2027.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-Account-
Limitations-sw809.htm

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Managing Nodes and Dependencies

Manage Devices in the SolarWinds Self-Hosted Platform Web Console
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-managing-devices-
in-the-web-console-sw1706.htm

You can find more information about node management in the SolarWinds Self-Hosted Platform here:

Add a Single Node

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-adding-devices-
for-monitoring-in-the-web-console-sw851.htm

Deleting a Node
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-deleting-devices-
from-monitoring-sw1442.htm

Editing Node Properties

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-editing-node-and-
interface-properties-sw1487.htm

Polling Methods
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-choosing-your-
polling-method-sw1223.htm

https://support.solarwinds.com/SuccessCenter/s/article/Polling-methods-used-by-Orion?language=en_US

Suspend Data Collection or Alerts for Nodes in Maintenance Mode

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-setting-device-
management-states-sw2036.htm

Node Status Calculation

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-calculate-node-
status.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-status-rollup-
mode-sw2114.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-node-status-
contributors.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-monitor-
volumes.htm

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Node Dependencies
Node dependencies allow you to designate a node on which other nodes depend (e.g., a forward-facing
router other devices sit behind). If this router goes down, the machines behind it aren’t necessarily down
but are unreachable. Dependencies allow you to have this level of precise monitoring, alerting, and web
console visualization for accurate status monitoring.

You can find more information about node dependencies here:

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-creating-a-new-
dependency-sw1316.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-automatic-
dependencies-sw1154.htm

Managing and Using Agents

Optional Monitoring and Polling Method
• The agent is NOT required for standard SNMP, WMI, ICMP, and API polling
• The agent is required for certain features like NetPath™ and application dependency mapping
• The agent is included with SolarWinds Observability Self-Hosted at no additional charge
• The agent runs as a service (in Windows) or service daemon (in Linux®)
• The agent has a small footprint on the target machine

Additional Benefits
• The agent encrypts and compresses data before transmission
• The agent communicates on specific, user-defined ports
• The agent runs independently of the SolarWinds Platform server

Agent Communication Modes

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-agent-
communication-modes.htm

Deploying Agents to Nodes

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Deploying-an-
Agent-sw422.htm

Mass Deploy an Agent on Windows Using MST Files and Group Policy
https://www.youtube.com/watch?v=OLiIERQjDGg

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Mass-Deploying-
an-Agent-sw446.htm

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Installing the Agent

https://support.solarwinds.com/SuccessCenter/s/article/Installing-the-Orion-Platform-Agent-Video

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Deploy-a-Linux-
agent-manually.htm

Ports Required to Run SolarWinds Products

https://documentation.solarwinds.com/en/Success_Center/orionplatform/Content/core-solarwinds-port-
requirements.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-SolarWinds-Orion-
Agents-sw467.htm

Agent Credentials and Permissions Needed

https://support.solarwinds.com/Success_Center/Application-
Centric_Monitor/ACM_Installation_Guide/030/060/010

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Linux-agent-
credential-privileges.htm

https://documentation.solarwinds.com/en/Success_Center/NOM/Content/NOM_Installation_Guide.htm

When to Use the Agent

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-SolarWinds-Orion-
Agents-sw467.htm

https://documentation.solarwinds.com/en/success_center/sam/content/sam-agents-sw1927.htm

Creating, Managing, and Using Alerts

Alerting Top Tips
• Review the number of active alerts in the Alerts Manager
• The aim is to have a manageable number of active alerts at any point in time
• If you have thousands of active alerts, consider reviewing what’s necessary. For example, unmanage or
mute elements that will be down for weeks or months, or edit alerts with hundreds of active alerts if
they aren’t valid (e.g. if you have hundreds of hardware health alerts)

Alerting Best Practices and Tips in the SolarWinds Self-Hosted Platform

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-best-practices-
and-tips-for-alerting-sw968.htm

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How Alerts Work in the SolarWinds Self-Hosted Platform

An alert is a notification of a problem with a monitored element. The SolarWinds Self-Hosted Platform has
hundreds of predefined alerts for common issues such as a node or application going down, high interface
utilization, or high packet loss.

For more information, visit this link:

https://documentation.solarwinds.com/en/success_center/NPM/Content/Onboarding/NPM_OB_Alerts_Re
ports.htm

Out-of-the-Box Alerts
SolarWinds recommends using the alerts included when you install the product as templates for new
alerts.

For more information, visit this link:

https://documentation.solarwinds.com/en/success_center/NPM/Content/Onboarding/Basic_Alerts_Repor
ts/NPM_OB_Preconfigured_Alerts.htm

AlertStack
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-alertstack.htm

https://support.solarwinds.com/SuccessCenter/s/article/Feature-Preview-AlertStack?language=en_US

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Managing Alerts
Use the Alert Manager to create, edit, delete, or turn off alerts.

For more information, visit these links:

Video Tutorial About Managing Existing Alerts

https://video.solarwinds.com/watch/VKTS5rQJvobUuyVJb5ocNZ

Create Alerts to Monitor Your Environment

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-and-
Managing-Alerts-sw1277.htm

Set Alert Properties

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Setting-Alert-
Properties-sw1019.htm

Defining Trigger Conditions

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Setting-Trigger-
Conditions-sw1034.htm

Define the Conditions That Must Exist to Reset an Alert

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Setting-Reset-
Conditions-sw1025.htm

Schedule When an Alert Monitors Your Environment

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Setting-the-Time-
of-Day-or-Schedule-sw1028.htm

Review the Alert's Configuration

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Reviewing-the-
Alert-Summary-sw1016.htm

Anomaly-Based Alerting
https://documentation.solarwinds.com/en/success_center/hco/content/hco_anomaly-based-alerting.htm

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SolarWinds Service Desk Integration

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-alert-integrations-
configureservicedesk.htm

Message Center
https://support.solarwinds.com/SuccessCenter/s/article/Use-the-Orion-Web-Console-Message-Center

Creating, Using and Using Reports

Out-of-the-Box Reports
Reports bridge detailed views (which provide point-in-time information) and alerts (which notify you of
issues). Reports can contain detailed, current state information, or they can contain historical data.

For more information, visit this link:

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Predefined-Orion-
Reports-sw1862.htm

Creating and Scheduling Reports

Schedules enable you to set up report actions to occur at specific times. These actions let you generate
reports and print them, save them to disk, or email them to selected recipients. You can create schedules
for single or multiple reports or assign reports to existing schedules. In addition, you can add URLs to the
schedules to include screen captures of specific websites at the time the reports were generated.

For more details, visit these links:

Schedule a Report When Creating or Editing It

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-A-New-
Report-Schedule-While-Creating-or-Editing-a-Report-sw2063.htm

Create, Assign, and Edit Report Schedules

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-
Assigning-and-Editing-New-Report-Schedules-in-Report-Manager.htm

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Schedule Reports From the Schedule Manager

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-The-Report-
Scheduler-sw2162.htm

Managing Reports
https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-
Assigning-and-Editing-New-Report-Schedules-in-Report-Manager.htm

Modify an Existing Web-Based Report

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Modifying-an-
Existing-Web-Based-Report-sw1733.htm

Create a Web-Based Report

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Creating-a-New-
Web-Based-Report-sw1322.htm

Add Content to a Web-Based Report

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Adding-Content-
to-a-Web-Based-Report-Column-sw842.htm

Add a Custom Chart or Table to a Web-Based Report

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Adding-a-Custom-
Chart-or-Table-to-a-Web-Based-Report-Column-sw845.htm

Restrict Who Can Access Reports

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Using-Report-
Limitation-Categories-sw3107.htm

Export and Import Reports

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Exporting-
Reports-sw1547.htm

Generate Reports on a Schedule

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Scheduling-
Reports-sw2009.htm

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AppStack and PerfStack

What’s AppStack?
The AppStack™ environment helps find the root cause of application issues at a glance. This view provides
automated and contextual visibility across applications, databases, physical servers, virtual infrastructure,
and storage resources.

For more information, visit these links:

https://documentation.solarwinds.com/en/success_center/SAM/Content/SAM-Introduction-to-AppStack-
sw1880.htm

https://documentation.solarwinds.com/en/success_center/SAM/Content/SAM-Manage-AppStack.htm

What’s PerfStack?
• A feature of the SolarWinds Self-Hosted Platform designed for advanced troubleshooting of network
issues
• Drag-and-drop metrics visually correlate data from multiple SolarWinds products or features into a
single view
• Designed for multi-faceted, complex troubleshooting scenarios
• Allows for both historical and real-time data analysis, monitoring, and collaboration
• PerfStack lets you add widgets to your dashboards

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For more information, visit these links:

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Create-
Performance-Analysis-Charts.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-perfstack-
troubleshooting.htm

PerfStack Supported Products and Metrics

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Create-
Performance-Analysis-Charts.htm

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Create-
Performance-Analysis-Charts.htm

PerfStack Metrics and Entities Supported

https://thwack.solarwinds.com/thread/112964

Troubleshooting Environmental Issues With the Performance Analysis Dashboard

https://documentation.solarwinds.com/en/success_center/orionplatform/Content/Core-Create-
Performance-Analysis-Charts.htm

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View Monitored Objects on Maps in the SolarWinds Self-Hosted

Platform
Maps in the self-hosted platform web console can show monitored nodes, interfaces, volumes,
applications, components, and network links.

For more information, please visit the following links:

Intelligent Maps
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-orion-maps-
intro.htm

https://thwack.solarwinds.com/t5/The-Orion-Platform-Documents/Orion-Platform-2020-2-An-Orion-Map-to-
Success/ta-p/587146

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SolarWinds Self-Hosted Platform
Participant’s Guide

Useful Links
THWACK®, the SolarWinds IT Community: Use THWACK to learn more about SolarWinds Observability Self-
Hosted, participate in discussions, and help resolve issues.
https://thwack.solarwinds.com/welcome

SolarWinds Success Center: The Success Center provides the information you need to install, troubleshoot,
and optimize your SolarWinds Observability Self-Hosted environment.
https://support.solarwinds.com/Success_Center

SolarWinds Customer Portal: Manage your licenses and license keys, download SolarWinds software and
updates, and attend live and on-demand training.
https://customerportal.solarwinds.com/

Secure Configuration for the SolarWinds Platform: This document describes configuration options for
securing your SolarWinds Platform deployment.
Secure Configuration for the SolarWinds Platform (solarwinds.com)

Current Supported Versions: This page provides currently supported software versions as well as the end-
of-life (EOL) and end-of-engineering (EOE) effective dates.
https://support.solarwinds.com/Success_Center/Customer_Service/Currently_supported_software_version
s#Overview

SolarWinds Academy and SolarWinds Certified Professional® (SCP) Guides:

https://support.solarwinds.com/Success_Center/SolarWinds_Academy/Solarwinds_Certified_Professional

SolarWinds Academy and SolarWinds Certified Professional (SCP) Forum on Thwack:

https://thwack.solarwinds.com/thread/117250

SolarWinds Observability Self-Hosted Demo Page

https://hco.demo.solarwinds.com/

This document is provided for informational purposes only. SolarWinds makes no warranty, express or implied, or
assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information
contained herein.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds
Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or
pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common
law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification
purposes only and are trademarks of (and may be registered trademarks) of their respective companies.

© 2024 SolarWinds Worldwide, LLC. All rights reserved. 23