Library Science & Information Management

1. Which of the following is NOT a primary function of a librarian in a public

service setting?
A. Cataloging and classifying materials
B. Assisting patrons with research
C. Conducting legal investigations
D. Managing library collections
Correct Answer: C
2. What is the Dewey Decimal Classification primarily used for?
A. Ordering periodicals
B. Classifying books by subject
C. Organizing digital databases
D. Indexing newspapers
Correct Answer: B
3. Which of the following tools is most commonly used for integrated library
management?
A. Google Scholar
B. Koha
C. Evernote
D. WordPress
Correct Answer: B

Digital Literacy & Technology

4. What is the best way to guide a patron searching for scholarly articles on a
specific topic?
A. Tell them to use Wikipedia
B. Direct them to social media platforms
C. Recommend a subscription database or academic journal
D. Ask them to Google it
Correct Answer: C
5. Which of the following best describes an OPAC?
A. A type of government policy document
B. An online catalog for library resources
C. A bookbinding tool
D. A data encryption system
Correct Answer: B

Customer Service & Public Relations

6. When dealing with an upset patron, what is the most appropriate response?
A. Ignore them until they calm down
B. Raise your voice to match their tone
C. Listen actively and respond respectfully
D. Refer them immediately to the police
Correct Answer: C
7. A patron asks for information on a sensitive topic. What should you do?
A. Refuse to help due to the topic
B. Laugh it off and change the subject
C. Assist them professionally and ensure privacy
D. Tell other staff about the request
Correct Answer: C

Public Service & Policy Understanding

8. What is the main role of a librarian working under the Bahamas Public Service
Commission?
A. Selling books for revenue
B. Enforcing immigration law
C. Providing equitable access to information and supporting literacy
D. Managing hotel bookings
Correct Answer: C
9. Which of the following best represents a core value of public librarianship?
A. Profit-driven collection development
B. Information access for only paying members
C. Freedom of information and equal access
D. Restriction of online content
Correct Answer: C

Records Management & Administration

10. What is the purpose of a retention schedule in library records management?
A. To plan future library events
B. To ensure permanent storage of all items
C. To determine how long to keep records before disposal
D. To promote new books
Correct Answer: C

Want me to generate a few scenario-based or open-ended questions too? Or maybe

tailor the questions to youth services, archival work, or digital transformation?
Perfect! Here's the first batch of 15 multiple-choice questions, grouped and aligned
with the responsibilities you listed for a TBS Librarian interview. I’ll break them into
thematic sections so they’re easy to organize and expand on.

1. Cataloguing and Classification of Documents

1. What is the primary purpose of cataloguing in a library?
A. To decorate the library
B. To ensure books are alphabetically arranged by title only
C. To provide systematic access to library resources
D. To allow random browsing of books
Correct Answer: C
2. Which classification system is widely used in libraries worldwide?
A. ISBN System
B. APA Style
C. Dewey Decimal Classification
D. US Library Record Index
Correct Answer: C
3. What does a “call number” on a book indicate?
A. The date the book was published
B. The number of times it has been borrowed
C. Its subject and location on the shelves
D. The author’s phone number
Correct Answer: C
4. Which MARC field is used to record an author’s name?
A. 100
B. 245
C. 650
D. 520
Correct Answer: A
5. In cataloguing, what does the term “subject heading” refer to?
A. A book’s main title
B. A short description of the plot
C. A standardized term used to describe content
D. A publisher’s summary
Correct Answer: C

2. Assisting Readers with Document Selection

6. When a patron is unsure of what to read, what is a librarian’s best approach?
A. Ignore the request
B. Recommend bestsellers only
C. Ask about their interests and suggest suitable materials
D. Tell them to search online
Correct Answer: C
7. A reader requests historical information on The Bahamas. Where should you
first direct them?
A. Fiction section
B. Music section
C. Bahamian Studies or History collection
D. Children’s books
Correct Answer: C
8. Which tool would be most helpful when assisting a reader in finding a book?
A. A calculator
B. An OPAC (Online Public Access Catalogue)
C. A phone directory
D. A barcode scanner
Correct Answer: B
9. Reader advisory services are most useful for helping patrons to:
A. Find the restroom
B. Select books and resources appropriate to their needs
C. Understand library rules
D. Learn cataloguing
Correct Answer: B
10. A patron asks for books on small business. What type of reference question is
this?
A. Directional
B. Factual
C. Research
D. Administrative
Correct Answer: C

3. Maintaining Public and Staff Catalogue

11. What is the primary difference between a public catalogue and a staff
catalogue?
A. Staff catalogue has fewer books
B. Staff catalogue includes administrative and technical details
C. Public catalogue is for librarians only
D. Staff catalogue is displayed in the lobby
Correct Answer: B
12. Which software is commonly used to manage library catalogues?
A. PowerPoint
B. Photoshop
C. Koha
D. Excel
Correct Answer: C
13. Why is regular updating of catalogues important?
A. To maintain library décor
B. To reflect new acquisitions and remove outdated materials
C. To boost staff morale
D. To delete records
Correct Answer: B
14. A well-maintained staff catalogue ensures:
A. Overdue fines are collected
B. Library staff have accurate bibliographic information
C. Only fiction books are stored
D. There is no need for customer service
Correct Answer: B
15. What feature in the catalogue helps track added copies of books?
A. Barcode
B. Call number
C. Holding record
D. ISBN
Correct Answer: C
 4. Processing Added Copies and Continuations
16. What is meant by “added copy” in library processing?
A. A second edition
B. A photocopy of a book
C. A duplicate or additional copy of a title already in the collection
D. A new chapter added to a book
Correct Answer: C
17. Why is it important to assign unique barcodes to each added copy?
A. To identify the book’s price
B. To manage loans and track individual items
C. For cosmetic purposes
D. To change the title
Correct Answer: B
18. What is a “continuation” in library acquisitions?
A. A book that never ends
B. A new author writing in the same genre
C. A serial or publication that is received over time, like a journal or magazine
D. A children’s story sequel
Correct Answer: C
19. When processing continuations, which task is essential?
A. Binding the journal immediately
B. Assigning volume and issue numbers correctly
C. Cataloging it as fiction
D. Filing it under newspapers
Correct Answer: B
20. What is the main challenge with serials and continuations in library
processing?
A. They are only digital
B. They are always out of date
C. They require ongoing tracking and updating
D. They are illegal to distribute
Correct Answer: C
21. Which of the following tools is most useful for tracking serials?
A. OPAC
B. Serials module in an ILS (Integrated Library System)
C. Word processor
D. Printer
Correct Answer: B
22. How do librarians distinguish between different copies of the same title?
A. Using color-coded covers
B. Using a unique barcode and item record
C. Changing the title slightly
D. Printing the author's photo on each copy
Correct Answer: B
23. Which document is used to track the arrival of periodicals or journals?
A. Shelf list
B. Accession register
C. Serial check-in record
D. Catalog card
Correct Answer: C

5. Shelving Books and Periodicals

24. What is the primary goal of correct shelving in a library?
A. Decoration
B. To impress visitors
C. To ensure materials are easily accessible to users
D. To make shelves look full
Correct Answer: C
25. Which classification system helps guide shelving order?
A. Library of Congress or Dewey Decimal
B. ISBN
C. APA
D. MLA
Correct Answer: A
26. A book labeled “823.912 TOL” belongs to which section?
A. History
B. Bahamian law
C. English literature (Dewey)
D. Mathematics
Correct Answer: C
27. What should a librarian do if a book is found out of place on the shelf?
A. Leave it for patrons to find
B. Remove it from circulation
C. Re-shelve it in the correct order
D. Hide it behind other books
Correct Answer: C
28. Which type of shelving system is most commonly used in public libraries?
A. Chronological
B. Genre-based
C. Dewey Decimal or LC Classification
D. Alphabetical by page number
Correct Answer: C
29. Periodicals should be shelved in what order for best access?
A. By publisher
B. Randomly
C. Chronologically by date of issue
D. By popularity
Correct Answer: C
30. If a patron is looking for a July 2023 issue of a magazine, where should you
direct them?
A. Archives
B. Reference section
C. Latest issues display or periodical shelf
D. Rare book section
Correct Answer: C
31. What is the most efficient way to check for missing issues of a journal?
A. Ask the patrons
B. Use the issue check-in log or system
C. Scan every shelf manually
D. Reorder all previous issues
Correct Answer: B
32. Why should books be shelved spine-out?
A. To protect the pages from dust
B. To save space
C. To make titles and call numbers visible
D. To prevent theft
Correct Answer: C
33. If a book consistently goes missing from the shelf, what action might be
appropriate?
A. Report it lost and reorder
B. Ban patrons from borrowing
C. Hide the book
D. Remove it from the system
Correct Answer: A
34. What is shelf reading?
A. Reading while standing at the shelf
B. Checking that books are in correct call number order
C. Reading a list of popular titles
D. Measuring shelf length
Correct Answer: B
35. Who is typically responsible for reshelving returned books?
A. Patrons
B. Library assistants or pages
C. The director
D. The cleaning staff
Correct Answer: B

6. Advanced Cataloguing & Metadata

36. What is metadata in the context of library cataloguing?
A. Data about the librarian
B. Data about data, such as title, author, subject
C. Password protection
D. Wi-Fi information
Correct Answer: B
37. Which field in a MARC record is typically used for a book’s title?
A. 245
B. 100
C. 300
D. 520
Correct Answer: A
38. Why is authority control important in cataloguing?
A. To control users’ access
B. To maintain consistency in author names and subjects
C. To prevent books from being borrowed
D. To create book reviews
Correct Answer: B
39. What is a bibliographic record?
A. A user's borrowing history
B. A digital audio book
C. A detailed description of a library item
D. A file of overdue books
Correct Answer: C
40. What does the 650 MARC field usually represent?
A. Call number
B. Subject headings
C. Copyright year
D. Publisher
Correct Answer: B
41. Which standard is commonly used for cataloguing library materials?
A. APA
B. MARC 21
C. MLA
D. Harvard
Correct Answer: B
42. What does “AACR2” stand for in library cataloguing?
A. American Association of Cataloguing Rules
B. Anglo-American Cataloguing Rules, 2nd edition
C. Advanced Academic Catalog Reference
D. African-American Collection Record
Correct Answer: B
43. What cataloguing code replaced AACR2?
A. MARC Lite
B. RDA (Resource Description and Access)
C. ISO 9001
D. Dewey 3000
Correct Answer: B

7. Reader Services & Public Interaction

44. What is the first step in conducting a reference interview with a patron?
A. Recommend a book
B. Ask clarifying questions to understand their information need
C. Show them the computer
D. Direct them to the fiction section
Correct Answer: B
45. A patron with low digital skills asks for help using the library catalog. What
should you do?
A. Refer them to IT
B. Do the search yourself without showing them
C. Walk them through the process patiently
D. Tell them to figure it out
Correct Answer: C
46. What is the goal of a reader’s advisory service?
A. Collect overdue fines
B. Recommend reading material based on user interest
C. Discourage browsing
D. Maintain catalog records
Correct Answer: B
47. If a user cannot find a book in the catalog, what is your next step?
A. Say it’s unavailable
B. Ask them to leave
C. Assist them in searching with alternate keywords or formats
D. Refer them to another patron
Correct Answer: C
48. What service would be most helpful for a visually impaired patron?
A. Large print books or audiobooks
B. Regular magazines
C. Foreign language books
D. DVDs
Correct Answer: A
49. How can librarians promote library resources to new users?
A. By organizing outreach programs or orientations
B. By staying silent
C. By reducing book purchases
D. By locking the shelves
Correct Answer: A
50. A user is looking for a specific act of parliament. What section should they be
directed to?
A. Children’s books
B. Bahamian legal or government documents section
C. Biography
D. Fiction
Correct Answer: B

8. Periodicals & Serials Management

51. What is a bound volume in periodicals?
A. A damaged magazine
B. A set of issues combined into one book-like format
C. A fiction anthology
D. An eBook
Correct Answer: B
52. Which document helps track the arrival of each journal issue?
A. Circulation log
B. Check-in record
C. Barcode list
D. Security log
Correct Answer: B
53. If a periodical subscription lapses, what should a librarian do first?
A. Throw away the old copies
B. Notify patrons
C. Contact the supplier for renewal or issue resolution
D. Replace with books
Correct Answer: C
54. Why are periodicals often labeled “non-circulating”?
A. They are boring
B. They are always outdated
C. They are frequently updated and should stay in the library
D. They have missing pages
Correct Answer: C

9. Library Operations & Policies

55. Why is inventory important in libraries?
A. To count tables
B. To track all materials, identify losses, and update records
C. To clean shelves
D. To decorate the reading area
Correct Answer: B
56. What should be done with damaged books?
A. Hide them
B. Discard without record
C. Assess for repair, replacement, or withdrawal
D. Donate them to staff
Correct Answer: C
57. The library’s collection development policy guides:
A. Staff hiring
B. Budgeting for electricity
C. The selection and de-selection of materials
D. The floor layout
Correct Answer: C
58. What is “weeding” in a library context?
A. Gardening
B. Removing outdated, unused, or damaged materials from the collection
C. Repairing covers
D. Removing late returners
Correct Answer: B
59. Which section would house laws and official records in a public library?
A. Circulation
B. Bahamian reference and legal section
C. Periodicals
D. Rare books
Correct Answer: B
60. The primary responsibility for maintaining order and cleanliness of shelves
belongs to:
A. The IT technician
B. The janitor
C. The library staff
D. The patrons
Correct Answer: C
61. Which of the following materials is typically found in the reference section?
A. Novels
B. Magazines
C. Encyclopedias and dictionaries
D. DVDs
Correct Answer: C
62. What is a library accession register used for?
A. Recording events
B. Listing new staff
C. Keeping a permanent record of all library acquisitions
D. Managing seating
Correct Answer: C
63. What does the term “circulation” refer to in library services?
A. Airflow in the building
B. Borrowing and returning of materials
C. Movement of staff
D. Financial transactions
Correct Answer: B
64. Which form is typically filled out when a new book is added to the system?
A. Damage report
B. Accession form or catalog entry form
C. Exit slip
D. Reading list
Correct Answer: B
65. Which feature allows library users to renew their borrowed items online?
A. Barcode scanner
B. OPAC with user login
C. Email
D. Phone directory
Correct Answer: B
66. What does ILS stand for?
A. Island Library System
B. Internal Librarian Service
C. Integrated Library System
D. International Lending Setup
Correct Answer: C
67. What is the ideal temperature and humidity range for preserving paper
materials?
A. 30°C and 80%
B. 18–22°C and 40–60% RH
C. 10°C and 90% RH
D. Room temperature and 100% RH
Correct Answer: B
68. Why is spine labeling important?
A. It adds color
B. It helps identify the subject and shelf placement quickly
C. It prevents theft
D. It hides damage
Correct Answer: B
69. The acronym OPAC stands for:
A. Online Public Access Catalogue
B. Official Patron Access Code
C. Open Periodical Archive Collection
D. Outdated Publication Archive Code
Correct Answer: A
70. Which of the following is most likely to be found in a government/public
service library?
A. Romantic novels
B. Official gazettes and statistical abstracts
C. Comic books
D. Science fiction
Correct Answer: B

Cataloguing & Classification (1–10)

1. The Dewey Decimal Classification system is used to classify books based on
their __________.
Answer: Subject
2. A book's __________ number tells you where to find it on the shelf.
Answer: Call
3. MARC stands for __________.
Answer: Machine-Readable Cataloging
4. The field “245” in a MARC record refers to the __________.
Answer: Title
5. The standard that replaced AACR2 is __________.
Answer: RDA (Resource Description and Access)
6. Authority control helps ensure consistency in __________ and __________.
Answer: Author names, subject headings
7. A bibliographic record includes data such as __________, __________, and
__________.
Answer: Title, author, publication date
8. The process of describing and assigning subject headings and classification
numbers to library materials is called __________.
Answer: Cataloguing
9. The system used in many academic libraries that assigns call numbers using
letters and numbers is the __________ classification.
Answer: Library of Congress
10. Metadata is defined as __________.
Answer: Data about data

Reader Services (11–17)

11. The purpose of a reader’s advisory service is to help patrons select
__________.
Answer: Reading materials
12. A __________ interview is the process of understanding a user's information
needs.
Answer: Reference
13. Library staff should provide __________ assistance when a user struggles
with the catalog.
Answer: Hands-on
14. Audiobooks and large print books are examples of __________ resources.
Answer: Accessible
15. When users need help on a sensitive or confidential topic, librarians must
respect their __________.
Answer: Privacy
16. In reader services, recommendations should be based on a user’s
__________.
Answer: Interests
17. When helping a user locate books on a specific topic, it’s best to begin with
the __________.
Answer: OPAC (Online Public Access Catalogue)

Processing & Serial Management (18–23)

18. An “added copy” refers to an __________ copy of a book already in the
library’s collection.
Answer: Additional
19. Continuations and serials are examples of __________ publications.
Answer: Ongoing
20. Each item in the library should have a unique __________ to track its
circulation.
Answer: Barcode
21. Serial issues are typically tracked using a __________ log or software module.
Answer: Check-in
22. A bound volume contains multiple __________ issues compiled together.
Answer: Periodical
23. Journals are usually organized and shelved by __________ order.
Answer: Chronological

Shelving & Library Operations (24–30)

24. Shelf reading is the process of checking if books are in the correct
__________ order.
Answer: Call number
25. Books should be shelved with the __________ facing outward.
Answer: Spine
26. The purpose of weeding is to remove __________, __________, or __________
materials.
Answer: Damaged, outdated, unused
27. The accession register records all __________ materials added to the
collection.
Answer: Acquired
28. In library terms, “circulation” refers to the __________ and __________ of
books.
Answer: Borrowing, returning
29. A policy that guides the selection and removal of materials from a library is
the __________ policy.
Answer: Collection development
30. The acronym OPAC stands for __________.
Answer: Online Public Access Catalogue

Cataloguing & Classification (1–7)

1. The MARC field used for the author’s name is __________.
Answer: 100
2. The subject heading in a catalog entry describes the __________ of the book.
Answer: Topic
3. The full form of AACR2 is __________.
Answer: Anglo-American Cataloguing Rules, 2nd Edition
4. The unique number that identifies each edition of a book is called the
__________.
Answer: ISBN
5. A catalog that is accessible to both users and staff is called a/an __________.
Answer: OPAC (Online Public Access Catalogue)
6. In the Dewey Decimal System, books related to literature are found in the
__________ range.
Answer: 800–899
7. The abbreviation “RDA” in cataloguing stands for __________.
Answer: Resource Description and Access

Reader Services & Reference (8–13)

8. A patron asking for books on starting a business is requesting a __________-
type reference.
Answer: Research
9. It is the librarian’s duty to maintain reader __________ when handling personal
queries.
Answer: Confidentiality
10. The section containing non-loan items like encyclopedias and atlases is
called the __________ section.
Answer: Reference
11. When assisting a visually impaired patron, a suitable option is a __________
format book.
Answer: Large print or audiobook
12. The first step in assisting a confused patron is to offer a __________.
Answer: Reference interview
13. Library orientations help new users understand how to __________ the
library’s resources.
Answer: Access and use

Serials, Periodicals, and Processing (14–17)

14. Continuations are usually part of __________ publications.
Answer: Serial
15. Serial check-in logs help libraries keep track of __________ journal and
magazine issues.
Answer: Received
16. A missing issue in a journal collection should be recorded and the __________
contacted.
Answer: Supplier or publisher
17. Library staff must track periodicals by volume and __________ number.
Answer: Issue

Shelving & Library Management (18–20)

18. Books found out of their correct order on the shelf should be __________.
Answer: Re-shelved properly
19. Library materials are often classified using __________ systems.
Answer: Dewey Decimal or Library of Congress
20. A library’s shelving system must support easy __________ of materials by
users.
Answer: Access

That brings you to a total of 50 objective-style questions so far (30 from before, 20
just now).
Would you like all of them compiled into a document with an answer key? Or want a
quiz version where the answers are hidden for training purposes?

Section 1: Cataloguing and Classification of Documents (Q1–Q20)

1. What is the main purpose of cataloguing in a library?
A. Security
B. Decoration
C. Organizing resources for easy access
D. Advertising new books
Answer: C
2. The Dewey Decimal System classifies books based on:
A. Author's name
B. Publisher location
C. Subject area
D. Shelf number
Answer: C
3. Which of the following is a classification system?
A. OPAC
B. Koha
C. Dewey Decimal Classification
D. MARC
Answer: C
4. MARC stands for:
A. Manual Access Record Catalogue
B. Machine-Readable Cataloging
C. Major Academic Research Code
D. Media and Archival Resource Control
Answer: B
5. What does the “call number” indicate?
A. The book’s title
B. The location of the book on the shelf
C. The price of the book
D. The book’s condition
Answer: B
6. In MARC format, field 245 represents:
A. Author
B. Publisher
C. Title
D. ISBN
Answer: C
7. What tool helps maintain consistent subject headings?
A. Shelf list
B. Barcode scanner
C. Authority file
D. Printer
Answer: C
8. The process of assigning subject headings and classification numbers is
called:
A. Stamping
B. Shelving
C. Cataloguing
D. Loaning
Answer: C
9. What classification number range represents literature in the Dewey system?
A. 500
B. 600
C. 800
D. 900
Answer: C
10. What is used to track each physical copy of a title?
A. ISBN
B. Serial number
C. Barcode
D. Author name
Answer: C
11. The acronym RDA stands for:
A. Regular Document Arrangement
B. Resource Description and Access
C. Revised Dewey Arrangement
D. Record and Data Authority
Answer: B
12. In a bibliographic record, the subject of a book is recorded using which field?
A. 100
B. 245
C. 520
D. 650
Answer: D
13. AACR2 was replaced by:
A. MARC 2.0
B. Library of Congress
C. RDA
D. OPAC
Answer: C
14. What does an authority file help prevent?
A. Duplicate shelving
B. Inconsistent subject terms
C. Theft
D. Damaged books
Answer: B
15. Which document outlines rules for cataloguing materials?
A. Library Act
B. AACR2
C. OPAC
D. RFID manual
Answer: B
16. Which type of catalog entry would include both author and title?
A. Subject entry
B. Series entry
C. Main entry
D. Analytical entry
Answer: C
17. What type of material is most likely to be catalogued by title rather than
author?
A. Fiction
B. Encyclopedia
C. Newspapers
D. Technical reports
Answer: C
18. Classification provides:
A. A barcode
B. A unique identifier
C. Shelf location and subject grouping
D. Color coding
Answer: C
19. What does the term "cataloging in publication" refer to?
A. Cataloging books at printing stage
B. Public donations
C. Serial records
D. Manual shelving
Answer: A
20. What is the benefit of using standard classification systems?
A. Faster computer speed
B. Easier inter-library communication and search
C. Colorful labels
D. Free resources
Answer: B

Section 2: Reader Assistance and Document Selection (Q21–Q35)

21. When assisting readers, the first step should be:
A. Directing them to fiction
B. Giving them a brochure
C. Asking about their information need
D. Showing them the exit
Answer: C
22. OPAC helps users to:
A. Pay fines
B. View available books and locations
C. Renew their memberships
D. Access audio CDs
Answer: B
23. Reader’s advisory involves:
A. Recommending books based on interest
B. Managing overdue fines
C. Reclassifying collections
D. Filing reference materials
Answer: A
24. A patron asks for Caribbean history. You direct them to:
A. Romance section
B. Periodicals
C. Reference or History section
D. Science section
Answer: C
25. The best way to assist a non-digital patron is to:
A. Ignore them
B. Guide them step-by-step
C. Refer them to Google
D. Ask them to return later
Answer: B
26. A library reference interview is used to:
A. Interview new staff
B. Determine a patron's exact needs
C. Store catalog data
D. Promote books
Answer: B
27. A sensitive research topic requires:
A. Group discussion
B. Denial of service
C. Confidential and respectful handling
D. Public announcement
Answer: C
28. When no copy is available locally, the next option is:
A. Ignore the request
B. Interlibrary loan or external source
C. Print a copy from Wikipedia
D. Offer a substitute from a different genre
Answer: B
29. If a patron requests a specific edition, it is best to:
A. Offer a newer version
B. Find and provide that edition
C. Refuse help
D. Suggest unrelated topics
Answer: B
30. The best way to help a child select books is to:
A. Ask their age and reading level
B. Recommend adult fiction
C. Give them newspapers
D. Avoid engaging
Answer: A
31. A reader’s request for law books should be directed to the:
A. Children’s section
B. Fiction shelf
C. Legal or reference collection
D. Periodical section
Answer: C
32. A good reference collection includes:
A. Novels
B. Comics
C. Encyclopedias, dictionaries, atlases
D. DVDs
Answer: C
33. When recommending books, always consider the reader’s:
A. Age and interest
B. Budget
C. Gender
D. Favorite color
Answer: A
34. Library orientations help users to:
A. Decorate the library
B. Understand how to use resources
C. File reports
D. Borrow reference books
Answer: B
35. Patrons needing information on government laws should be directed to:
A. Staff lounge
B. General fiction
C. Government documents section
D. Children's books
Answer: C

Section 3: Processing Added Copies and Continuations (Q36–Q45)

36. When a new edition of a book is received, it should be:
A. Shelved in the reference section
B. Catalogued as an added copy
C. Stored in a different building
D. Ignored until a request is made
Answer: B
37. A continuation refers to:
A. The next volume of a serial publication
B. A one-time supplement
C. A reference book
D. A new edition of a book
Answer: A
38. The proper way to track serial issues is through a:
A. Barcode scanner
B. Journal check-in system
C. Reference manual
D. Digital archiving system
Answer: B
39. When processing added copies of a book, you need to:
A. Discard old copies
B. Ensure correct cataloguing and shelving
C. Only keep one copy
D. Publish a list of new arrivals
Answer: B
40. What is done when a book has multiple editions?
A. The earliest edition is discarded
B. All editions are catalogued and added to the library collection
C. Only the newest edition is retained
D. Editions are given to a second-hand store
Answer: B
41. A serial title should be classified under the same call number if:
A. It’s a continuation of the same subject
B. It’s unrelated to the original series
C. The title is different each time
D. The format changes frequently
Answer: A
42. A change in a serial's frequency should be documented in the:
A. Shelf list
B. Catalog record
C. Newspaper
D. Library newsletter
Answer: B
43. For books with multiple authors, the primary author is listed first in the:
A. Title page
B. Bibliographic record
C. Publisher's list
D. Shelf label
Answer: B
44. When processing a new copy of a journal, the library should:
A. Store it in the digital archives
B. Place it in the fiction section
C. Add it to the serial check-in system
D. Ignore it until requested
Answer: C
45. When adding a new copy to a collection, the book's details should be checked
against the:
A. Catalog
B. Donation form
C. Library policies
D. Publisher’s website
Answer: A

Section 4: Shelving and Organization (Q46–Q55)

46. Books should be shelved based on their:
A. Color
B. Call number
C. Author’s popularity
D. Book condition
Answer: B
47. Shelving should be done in accordance with the library's:
A. Shelf height
B. Classification system
C. Book size
D. Loan period
Answer: B
48. What is the best way to prevent books from being misplaced?
A. Organizing them by author
B. Shelving them in a random order
C. Using clear and consistent labels
D. Allowing users to rearrange the books
Answer: C
49. A book that is classified with a Dewey Decimal number should be shelved in
the appropriate section according to its:
A. Author’s name
B. Call number
C. Publisher
D. Year of publication
Answer: B
50. The purpose of shelf reading is to:
A. Reorder the books
B. Check for missing books
C. Confirm books are in correct order
D. Clean the shelves
Answer: C
51. Library materials are often organized by subject to facilitate:
A. Easier circulation
B. Quicker shelf reading
C. User ease of access
D. Aesthetic appeal
Answer: C
52. What should a librarian do if a book is shelved in the wrong section?
A. Ignore the mistake
B. Reorganize the entire shelf
C. Correct the placement immediately
D. Ask patrons to locate it
Answer: C
53. When adding periodicals to the shelf, they should be organized by:
A. Volume and issue number
B. Publisher's name
C. Author
D. Publication date
Answer: A
54. In a library with multiple branches, it is essential to:
A. Maintain a uniform shelving system
B. Allow each branch to organize independently
C. Remove duplicates at each branch
D. Mix collections from various locations
Answer: A
55. What does a shelf list help a librarian track?
A. Circulation records
B. Shelving order of items
C. Popularity of books
D. Reserved books
Answer: B
 Section 5: Maintaining Public and Staff Catalogues (Q56–Q70)
56. The public catalogue is used to:
A. Track overdue fines
B. Display all library resources available for borrowing
C. Monitor library staff schedules
D. Review the budget
Answer: B
57. The staff catalogue helps librarians to:
A. Process library loans
B. Track internal resources and materials
C. Assist patrons with book selection
D. Advertise events
Answer: B
58. Cataloguing software used by libraries is typically designed to handle:
A. Personal data
B. Library transactions
C. Library resource management
D. Personal book collections
Answer: C
59. A catalog that allows for keyword search is called a:
A. Digital archive
B. Keyword-based catalogue
C. Subject list
D. OPAC
Answer: D
60. In staff cataloguing, the inclusion of which field ensures proper tracking of a
resource’s location?
A. ISBN
B. Dewey Decimal Number
C. Call number
D. Barcode
Answer: C
61. The best practice for maintaining catalogues is to:
A. Regularly update and validate entries
B. Store the catalogue offline
C. Restrict access to catalogues
D. Limit updates to once per year
Answer: A
62. Periodic updates to the library catalogue ensure:
A. Materials are listed according to their subject area
B. New books are excluded from the catalogue
C. Catalogues are always in the same format
D. Books are stored digitally only
Answer: A
63. When a new book is added to the catalogue, the information should include:
A. Book title, author, and genre
B. Price and publisher details
C. ISBN, publication date, and call number
D. Reviews and editorial opinions
Answer: C
64. A staff catalogue helps in managing the library's:
A. Fines collection
B. Personnel files
C. Resources and inventory
D. Publicity
Answer: C
65. The term “OPAC” refers to:
A. Open Payment Access Card
B. Organized Public Access Catalogue
C. Online Public Access Catalogue
D. Optical Public Archive Catalogue
Answer: C
66. When adding new resources to the library, the catalogue must reflect:
A. The most popular items
B. Updated availability and metadata
C. Past circulation statistics
D. Only the books donated
Answer: B
67. What is the purpose of updating a library catalogue regularly?
A. To remove old books
B. To include newly acquired materials and ensure accuracy
C. To organize overdue books
D. To promote more expensive titles
Answer: B
68. A library catalogue can be updated manually or through a/an:
A. Automated system
B. Bulletin board
C. Paper filing system
D. Social media
Answer: A
69. A key benefit of a well-maintained catalogue is that it allows users to:
A. Select books only from the most popular genres
B. Quickly locate and borrow materials
C. Access free digital copies
D. Reserve books for later review
Answer: B
70. In staff cataloguing, which detail ensures that each book has a unique entry?
A. ISBN
B. Author name
C. Book condition
D. Publication year
Answer: A

General Library Management (Q1–Q15)

1. The primary purpose of a library is to:
A. Store books and materials
B. Offer recreational reading only
C. Provide information and resources for educational and research purposes
D. Sell books to the public
Answer: C
2. What is a library’s collection development policy?
A. A policy on how to decorate the library
B. A policy that outlines how the library acquires materials
C. A policy that determines the library's budget
D. A policy for managing library staff
Answer: B
3. Which of the following is the most important factor when choosing a library’s
collection?
A. Cost of materials
B. User needs and interests
C. Library's physical space
D. Availability of free materials
Answer: B
4. A library’s budget is primarily used to:
A. Pay for subscription databases, books, and staff salaries
B. Rent extra space for storage
C. Increase the library’s book prices
D. Create promotional content for social media
Answer: A
5. In which type of library would you most likely find special collections related to
specific research fields?
A. Public library
B. Academic library
C. School library
D. National library
Answer: B
6. What is the role of a library officer in a special library?
A. Cataloguing books
B. Developing subject-specific collections
C. Managing recreational reading programs
D. Providing general services to the public
Answer: B
7. A library that serves the needs of a particular community, such as a local
government or corporation, is known as a/an:
A. Special library
B. Public library
C. School library
D. Academic library
Answer: A
8. What is an OPAC?
A. Organizational Policy for Academic Cataloguing
B. Online Public Access Catalog
C. Office Procedure for Archival Control
D. Office of Public Access Collaboration
Answer: B
9. The primary function of a library’s circulation desk is to:
A. Shelve books
B. Loan materials to users and track their returns
C. Clean the library
D. Organize reading groups
Answer: B
10. Which of the following is an example of a special library?
A. University library
B. Corporate library
C. Public library
D. Elementary school library
Answer: B
11. In which type of library would you most likely find resources related to
academic research and university courses?
A. Public library
B. Academic library
C. School library
D. Special library
Answer: B
12. The Dewey Decimal Classification system is primarily used in which type of
library?
A. Public library
B. Academic library
C. Special library
D. School library
Answer: A
13. A library officer should ensure that the library’s resources are available in a
format that is accessible to:
A. Only the staff
B. Only academic researchers
C. The general public and all potential users
D. Only students
Answer: C
14. Library staff are responsible for creating a welcoming environment by:
A. Enforcing strict silence at all times
B. Encouraging patrons to keep the library clean
C. Preventing all digital media usage
D. Ensuring easy access to materials and services
Answer: D
15. The process of ensuring that library resources remain up-to-date and relevant
is known as:
A. Collection development
B. Cataloguing
C. Archival storage
D. Periodical subscription
Answer: A

Cataloguing and Classification (Q16–Q30)

16. What system is most commonly used in public libraries for organizing books?
A. Library of Congress Classification
B. Dewey Decimal Classification
C. Universal Decimal Classification
D. Harvard Classification
Answer: B
17. The purpose of a call number is to:
A. Identify the title of the book
B. Locate a book on the shelf
C. Indicate the book’s author
D. Store the library's circulation data
Answer: B
18. Which of the following is a primary responsibility of a library officer related to
cataloguing?
A. Providing readers with financial information
B. Ensuring books are classified and shelved correctly
C. Managing the library’s finances
D. Teaching library science courses
Answer: B
19. A MARC record in cataloguing refers to a:
A. Marketing resource
B. Manual of rules for cataloguing
C. Machine-readable cataloguing record
D. Marketing and research catalog
Answer: C
20. In which part of a bibliographic record would you find the author’s name?
A. 245
B. 100
C. 650
D. 500
Answer: B
21. In the Dewey Decimal system, books related to history are classified under:
A. 100-199
B. 500-599
C. 900-999
D. 200-299
Answer: C
22. The term "cataloguing" refers to:
A. Storing books
B. Organizing materials for easy access
C. Purchasing new resources
D. Lending books to users
Answer: B
23. The function of an OPAC system is to:
A. Organize physical storage
B. Provide an online catalogue of library resources
C. Manage financial transactions
D. Offer leisure reading materials
Answer: B
24. The 245 field in a MARC record is for:
A. Author
B. Title
C. Publisher
D. Series
Answer: B
25. What does an authority file help ensure in a cataloguing system?
A. Correct usage of subject terms
B. Precise book prices
C. Tracking of overdue books
D. Accurate delivery of resources
Answer: A
26. A library officer is responsible for ensuring that new resources are:
A. Only displayed online
B. Properly catalogued and classified
C. Stored for future use
D. Donated to other libraries
Answer: B
27. When cataloguing a periodical, the most important element to include is:
A. Volume and issue number
B. Author's name
C. Publisher's logo
D. Advertisements
Answer: A
28. What does RDA stand for in cataloguing?
A. Regular Document Archiving
B. Resource Development and Access
C. Revised Document Arrangement
D. Resource Description and Access
Answer: D
29. Which of the following tools is often used to manage a library’s online
catalogue?
A. Barcode scanner
B. OPAC software
C. Library policies
D. Security tags
Answer: B
30. What is the purpose of a library’s shelf list?
A. Track overdue books
B. Organize circulation desk items
C. Track the physical location of materials
D. Store historical documents
Answer: C

Technological Integration in Libraries (Q31–Q45)

31. A library management system (LMS) is used to:
A. Manage staff schedules
B. Track circulation of library materials
C. Store data on users' personal information
D. Provide entertainment
Answer: B
32. RFID (Radio Frequency Identification) technology in libraries is used for:
A. Archiving rare books
B. Managing circulation and inventory
C. Printing labels
D. Organizing digital resources
Answer: B
33. A library’s website should primarily serve to:
A. Provide access to digital resources and library services
B. Sell books
C. Show library staff salaries
D. Advertise events unrelated to the library
Answer: A
34. Digital libraries differ from traditional libraries because they:
A. Do not offer books
B. Provide online access to digital resources
C. Only lend e-books
D. Are located exclusively in government offices
Answer: B
35. When implementing new technology in libraries, staff training is important
because it ensures:
A. That the library remains open for extended hours
B. Staff can effectively use the new systems
C. Patrons are given more free materials
D. Book prices are reduced
Answer: B
36. What is an advantage of using digital resources in libraries?
A. Limited access to materials
B. Easier retrieval of information and 24/7 access
C. Higher cost for the library
D. Less storage space
Answer: B
37. The primary function of a digital repository in a library is to:
A. Provide access to physical materials
B. Archive digital versions of library materials
C. Restrict access to resources
D. Offer user registration
Answer: B
38. What is the role of cloud computing in modern libraries?
A. Reducing the amount of physical storage required
B. Making books more expensive
C. Offering physical media only
D. Increasing the physical size of the library
Answer: A

Technological Integration in Libraries (Q45–Q55)

39. What does the term “e-book lending” refer to in libraries?
A. Offering physical copies of e-books
B. Lending digital books to patrons for a specific period
C. Renting e-readers to patrons
D. Distributing printed copies of e-books
Answer: B
40. Which of the following is NOT a benefit of using an Integrated Library System
(ILS)?
A. Simplifies book checkouts
B. Tracks circulation of resources
C. Enhances online presence
D. Reduces physical space needed for books
Answer: D
41. The purpose of a library’s website search engine is to:
A. Provide information about the library’s physical location
B. Allow patrons to search for books, articles, and resources online
C. Display library event details only
D. Serve as an advertisement platform for library staff
Answer: B
42. What does an electronic resource management system (ERMS) help a library
manage?
A. Physical book inventory
B. Digital subscriptions and databases
C. Staff schedules
D. Physical shelf location of books
Answer: B
43. Which of the following is essential when digitizing library collections?
A. Discarding all outdated materials
B. Maintaining the security and accessibility of the digital files
C. Only digitizing rare and expensive materials
D. Limiting the digital resources to paid subscribers
Answer: B
44. A library officer using a barcode scanner helps to:
A. Identify materials for checkout and inventory management
B. Catalog rare books
C. Identify overdue items
D. Manage user accounts
Answer: A
45. A library's use of virtual reference services allows patrons to:
A. Access physical books remotely
B. Ask questions and receive assistance online from library staff
C. Borrow e-books without limits
D. Attend in-person events remotely
Answer: B

Reader Services (Q56–Q65)

56. The primary role of a library officer in user services is to:
A. Manage the library’s financial records
B. Help patrons with information retrieval and resource recommendations
C. Provide technological support only
D. Control library security
Answer: B
57. A user-friendly library catalog should allow patrons to:
A. Only borrow books
B. Find and locate materials quickly using various search methods
C. Purchase books directly from the catalog
D. Request materials from other libraries without limits
Answer: B
58. In a public library, the librarian may recommend reading materials based on:
A. Only the library’s budget
B. Patron preferences and reading levels
C. Only popular bestsellers
D. Library staff interests only
Answer: B
59. A library officer’s role in helping a patron with research would most likely
include:
A. Offering personal advice unrelated to the library's resources
B. Directing the patron to relevant books, journals, and databases
C. Telling the patron to rely solely on the internet
D. Focusing on selling library services
Answer: B
60. When a patron is looking for materials on a specific subject, the library officer
should:
A. Recommend any book without checking its relevance
B. Direct them to specialized resources or databases for that subject
C. Suggest unrelated materials for leisure reading
D. Tell them to visit a competitor library
Answer: B
61. Providing readers with specialized materials for research and leisure is part
of:
A. Public relations
B. Collection development
C. Circulation services
D. Reference services
Answer: D
62. When working with children in a library, the library officer should:
A. Only provide educational materials
B. Make resources engaging and accessible for different age groups
C. Restrict access to digital resources
D. Encourage silence at all times
Answer: B
63. The best practice for assisting a disabled patron is to:
A. Ignore them unless they ask for help
B. Provide accessible formats such as braille, e-books, or audiobooks
C. Only provide print materials
D. Limit their access to resources
Answer: B
64. A successful library program should primarily aim to:
A. Generate revenue
B. Engage and educate the community
C. Promote only academic materials
D. Sell library resources
Answer: B
65. The most appropriate way to assist a patron with a reference query is to:
A. Ignore the request if it seems complex
B. Direct them to the appropriate resource and offer additional guidance
C. Provide generic information without checking accuracy
D. Refer them to another library
Answer: B

Library Policies and Legal Issues (Q66–Q70)

66. The library’s policy on intellectual property typically includes:
A. Recommending copyrighted materials for download
B. Protecting the rights of authors and publishers while respecting fair use
C. Ignoring copyright laws for user convenience
D. Allowing users to photocopy entire books
Answer: B
67. When a library acquires a new book, it must ensure that the publisher’s
license includes:
A. The right to resell the book
B. Permission to loan the book to library users
C. The ability to make changes to the book’s content
D. Ownership of the book
Answer: B
68. Library staff must adhere to which type of law when handling users’ personal
information?
A. Labor law
B. Privacy law
C. Copyright law
D. Tax law
Answer: B
69. A library officer is responsible for enforcing policies related to:
A. Proper usage of library resources and maintaining order
B. Restricting book access
C. Limiting the circulation of materials based on publication date
D. Banning new users
Answer: A
70. What should a library officer do when dealing with a complaint regarding
overdue books?
A. Ignore the issue
B. Follow the library’s established overdue policy and help resolve the situation
C. Force the patron to pay immediately
D. Blame the library management
Answer: B

General Classification Knowledge (Q1–Q10)

1. The main purpose of a classification scheme in libraries is to:
A. Create a visual display of books
B. Categorize materials for easy access and retrieval
C. Separate materials by size
D. Track library budgets
Answer: B
2. Which of the following classification systems is most commonly used in public
libraries?
A. Library of Congress Classification
B. Dewey Decimal Classification
C. Universal Decimal Classification
D. Cutter Expansive Classification
Answer: B
3. Which classification system is primarily used in academic and research
libraries?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Universal Decimal Classification
D. Colon Classification
Answer: B
4. The Dewey Decimal Classification system divides knowledge into how many
main classes?
A. 8
B. 10
C. 12
D. 5
Answer: B
5. What is the main difference between the Dewey Decimal Classification and the
Library of Congress Classification?
A. Dewey is for non-fiction only, while LC includes fiction
B. Dewey is decimal-based, while LC is alphanumeric
C. Dewey is used only in the U.S., while LC is global
D. LC is easier to use for public libraries
Answer: B
6. In the Dewey Decimal Classification system, where would you classify a book
on quantum physics?
A. 000-099
B. 500-599
C. 700-799
D. 300-399
Answer: B
7. In the Library of Congress Classification system, where would you find books
related to history?
A. D
B. C
C. P
D. T
Answer: A
8. The Universal Decimal Classification (UDC) is particularly used in:
A. Academic libraries
B. Public libraries
C. Special libraries and scientific institutions
D. Government libraries
Answer: C
9. In the Dewey Decimal system, the 800s class covers which subject area?
A. Social sciences
B. Literature
C. Technology
D. Philosophy
Answer: B
10. The primary goal of any library classification system is to:
A. Make the library look organized
B. Facilitate the easy retrieval of information
C. Provide uniformity in book prices
D. Ensure equal access to all library materials
Answer: B

Dewey Decimal Classification (Q11–Q20)

11. In the Dewey Decimal system, books related to languages are classified under
the number:
A. 000-099
B. 400-499
C. 700-799
D. 100-199
Answer: B
12. Which of the following books would be classified under 500 in the Dewey
Decimal system?
A. A novel on social change
B. A biology textbook
C. A guide to writing fiction
D. A history of ancient civilizations
Answer: B
13. Which class in the Dewey Decimal system would contain books related to
technology and applied sciences?
A. 600-699
B. 300-399
C. 500-599
D. 700-799
Answer: A
14. The Dewey Decimal classification of “American History” would likely fall
under:
A. 330
B. 970
C. 980
D. 973
Answer: D
15. The Dewey Decimal Classification system assigns which number range for
works on philosophy and psychology?
A. 100-199
B. 200-299
C. 400-499
D. 300-399
Answer: A
16. Which number in the Dewey Decimal system represents "Geography and
travel"?
A. 900-999
B. 300-399
C. 500-599
D. 800-899
Answer: A
17. Books related to economics in the Dewey Decimal system are typically
classified under which number?
A. 300-399
B. 500-599
C. 700-799
D. 600-699
Answer: A
18. The Dewey Decimal classification number for “Social welfare” is:
A. 300
B. 320
C. 370
D. 360
Answer: D
19. Under Dewey, a book on environmental studies would be classified in which
range?
A. 500-599
B. 600-699
C. 700-799
D. 300-399
Answer: A
20. Where would you classify books on the performing arts (such as theater,
dance, and music) in the Dewey Decimal system?
A. 700-799
B. 600-699
C. 800-899
D. 100-199
Answer: A

Library of Congress Classification (Q21–Q30)

21. Which class in the Library of Congress Classification system covers
“Literature”?
A. P
B. B
C. Z
D. L
Answer: A
22. Where would you find books on “History and geography” in the Library of
Congress Classification system?
A. G
B. H
C. D
D. F
Answer: C
23. The Library of Congress Classification system’s class “Q” is primarily used
for which subject area?
A. History
B. Philosophy
C. Science
D. Medicine
Answer: C
24. The class “K” in the Library of Congress Classification system is used for
which subject?
A. Law
B. Religion
C. History
D. Language
Answer: A
25. Books related to “Economics” in the Library of Congress system would be
classified under:
A. E
B. H
C. P
D. F
Answer: B
26. Where would you find books on “Psychology” in the Library of Congress
system?
A. B
B. Q
C. K
D. H
Answer: A
27. The Library of Congress Classification system’s “S” class is used for:
A. Music
B. Education
C. Agriculture
D. History
Answer: C
28. Books related to “Medicine” in the Library of Congress system would be
classified under:
A. Q
B. M
C. R
D. W
Answer: C
29. What is the primary difference between the Dewey Decimal system and the
Library of Congress Classification system?
A. Dewey is for public libraries; LC is for academic libraries
B. Dewey uses numbers while LC uses letters
C. Dewey is more detailed than LC
D. LC is used only for rare materials
Answer: B
30. In the Library of Congress Classification system, the number “B” represents:
A. History
B. Philosophy
C. Religion
D. Science
Answer: B

Universal Decimal Classification (Q31–Q40)

31. The Universal Decimal Classification system is mainly used in:
A. Public libraries
B. Academic libraries
C. Special libraries
D. Government libraries
Answer: C
32. The Universal Decimal Classification system uses which of the following for
organizing information?
A. Letters and numbers
B. Alphanumeric codes and symbols
C. Purely numeric codes
D. Words and phrases
Answer: B
33. The Universal Decimal Classification (UDC) is based on:
A. The Dewey Decimal Classification
B. The Library of Congress Classification
C. A combination of the Dewey system and the French classification system
D. The Cutter Expansive Classification
Answer: C
34. In UDC, the number "62" refers to which field?
A. Engineering
B. Medicine
C. Agriculture
D. Technology
Answer: A
35. UDC is particularly beneficial for which of the following?
A. Small, non-specialized libraries
B. Libraries needing to organize international scientific literature
C. Public libraries
D. Libraries with only local collections
Answer: B
36. The UDC number “000” is typically used for:
A. Education
B. General works and information theory
C. Medicine
D. History
Answer: B
37. The UDC system is most similar to which other classification system?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Cutter Expansive Classification
D. Colon Classification
Answer: A
38. In UDC, the number "700" refers to which subject area?
A. Technology
B. Literature
C. Arts
D. History
Answer: C
39. The UDC system is most commonly used by which type of library?
A. Public libraries
B. Academic libraries
C. Special libraries
D. School libraries
Answer: C
40. A key feature of the UDC classification is its use of:
A. Decimal numbers only
B. Symbols and notation to express subjects in a more specific way
C. Alphanumeric codes only
D. Detailed geographical regions
Answer: B

Other Classification Schemes and Advanced Topics (Q41–Q70)

41. Which of the following classification systems was developed by S.R.
Ranganathan?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Colon Classification
D. Universal Decimal Classification
Answer: C
42. The Cutter Expansive Classification system is mainly used for:
A. Cataloguing works of fiction
B. Organizing large academic libraries
C. Managing specialized collections like rare books
D. Organizing library materials in public libraries
Answer: C
43. Which classification scheme was designed to be more flexible than Dewey for
organizing complex academic materials?
A. Library of Congress Classification
B. Cutter Expansive Classification
C. Colon Classification
D. Universal Decimal Classification
Answer: A
44. The "T" class in the Dewey Decimal Classification system is related to which
subject area?
A. Technology
B. Literature
C. Education
D. Philosophy
Answer: A
45. What does the term “Cutter number” refer to in classification systems?
A. A specific Dewey Decimal number
B. A notation used to indicate the author’s surname
C. A number representing the subject’s geographic location
D. A code used only in academic libraries
Answer: B
46. The Colon Classification system is distinctive because it uses:
A. Roman numerals for notation
B. A combination of colon and numbers for representing subjects
C. Only alphabetical codes for classification
D. Arabic numerals only
Answer: B
47. Which classification system uses a system of faceted classification with
specific symbols for subjects?
A. Dewey Decimal Classification
B. Colon Classification
C. Universal Decimal Classification
D. Library of Congress Classification
Answer: B
48. Which type of library would most likely use the Cutter Expansive
Classification system?
A. Public libraries
B. Academic libraries
C. Corporate libraries
D. National libraries
Answer: B
49. The "Q" class in the Library of Congress Classification system is associated
with which subjects?
A. Literature
B. Philosophy
C. Science
D. History
Answer: C
50. The Cutter Expansive Classification system was first developed in the:
A. 19th century
B. Early 20th century
C. Late 20th century
D. 18th century
Answer: B
51. The term “bibliographic control” refers to:
A. The system used for cataloguing and organizing library materials
B. The marketing of library books
C. The process of purchasing library resources
D. The classification of non-fiction only
Answer: A
52. Which classification system divides knowledge into broad categories using
alphanumeric codes?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Colon Classification
D. Universal Decimal Classification
Answer: B
53. "Z" in the Library of Congress Classification system refers to:
A. Literature
B. Geography
C. Library and information science
D. History
Answer: C
54. A primary feature of the Cutter Expansive Classification system is its:
A. Use of decimal points

55. A primary feature of the Cutter Expansive Classification system is its:

A. Use of decimal points for precise categorization
B. Flexibility in assigning numbers to subjects
C. Combination of alphabetic and numeric codes
D. Only numerical categorization
Answer: C
56. The "600" class in the Dewey Decimal Classification system focuses on:
A. Technology and applied sciences
B. Arts and literature
C. Philosophy and psychology
D. History and geography
Answer: A
57. Which of the following classification schemes uses a facet approach to
classification?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Colon Classification
D. Universal Decimal Classification
Answer: C
58. In the Library of Congress Classification system, the class "R" is reserved for
which subject area?
A. Science
B. Law
C. Medicine
D. Literature
Answer: C
59. The Universal Decimal Classification system can be described as a:
A. Simple, linear system
B. Faceted system, allowing multiple classifications for one resource
C. System that only uses letters
D. System that uses only symbols
Answer: B
60. The Dewey Decimal Classification system assigns the class "300" to:
A. Philosophy
B. Social sciences
C. Literature
D. Technology
Answer: B
61. In the Library of Congress Classification system, which of the following is
classified under “J”?
A. Literature
B. Political Science
C. Music
D. Technology
Answer: B
62. The Colon Classification system is particularly useful in which kind of
libraries?
A. Public libraries
B. Libraries with large, complex collections
C. Small academic libraries
D. General reference libraries
Answer: B
63. In the Universal Decimal Classification system, “902” refers to:
A. Biography and genealogy
B. Philosophy
C. Language and linguistics
D. Library and information science
Answer: A
64. Which classification system uses a “Notational” approach that blends
alphabetic, numeric, and sometimes even symbols?
A. Dewey Decimal Classification
B. Library of Congress Classification
C. Colon Classification
D. Universal Decimal Classification
Answer: D
65. The Dewey Decimal system’s “700” class is dedicated to which subject area?
A. History
B. Technology
C. Arts
D. Science
Answer: C
66. In the Library of Congress Classification system, books related to religion are
classified under which letter?
A. R
B. B
C. Q
D. K
Answer: B
67. A key advantage of using the Library of Congress Classification system is its
ability to:
A. Easily categorize small libraries
B. Handle vast, detailed collections of academic materials
C. Be understood by the general public without training
D. Only classify books on specific subjects
Answer: B
68. Which of the following best describes the UDC classification system?
A. Alphanumeric system with decimal points
B. Uses only numbers to classify materials
C. Based on linguistic structures of books
D. A simple categorization system for public libraries
Answer: A
69. Which of the following types of libraries typically use the Dewey Decimal
Classification system?
A. Academic libraries
B. Public libraries
C. Corporate libraries
D. Government archives
Answer: B
70. What is one of the key features of the Cutter Expansive Classification system?
A. It uses only letter-based categorization.
B. It is based on numerical systems like Dewey.
C. It provides detailed codes to help catalog complex library collections.
D. It uses both alphabetic and decimal-based notations for easy expansion.
Answer: C

E-books and E-Libraries (Q1–Q20)

1. What is the primary advantage of e-books over physical books?
A. E-books are lighter
B. E-books are cheaper to produce and distribute
C. E-books can be easily edited
D. E-books are always free
Answer: B
2. Which of the following is a common file format for e-books?
A. PDF
B. HTML
C. JPG
D. TXT
Answer: A
3. Which of the following is an example of an e-library?
A. Library of Congress website
B. A local public library
C. A university’s physical library
D. An e-book store like Amazon
Answer: A
4. What does “Open Access” refer to in the context of e-libraries?
A. Libraries offering free books
B. Digitally available resources for everyone without restrictions
C. Restricted access to certain academic materials
D. Physical libraries with no membership requirements
Answer: B
5. E-books can be accessed via:
A. E-readers like Kindle
B. Computers and tablets
C. Smartphones
D. All of the above
Answer: D
6. Which of the following is NOT a benefit of e-libraries?
A. Remote access to resources
B. Instant availability of materials
C. Unlimited space for storage
D. Physical browsing experience
Answer: D
7. What is a major challenge faced by e-books?
A. Difficulty in printing them
B. Expensive to produce
C. Compatibility with different devices
D. Lack of availability on the internet
Answer: C
8. What is a common feature of an e-library system?
A. Digital lending system
B. Physical book catalog
C. Community programs
D. Limited access to e-resources
Answer: A
9. Which platform is widely used for lending e-books?
A. OverDrive
B. Google Books
C. Wikipedia
D. Instagram
Answer: A
10. Which of the following is a common digital format for academic papers in e-
libraries?
A. EPUB
B. PDF
C. GIF
D. DOCX
Answer: B
11. What is a digital object identifier (DOI) used for in an e-library?
A. Locating and citing digital content
B. Editing online content
C. Securing content from piracy
D. Organizing content in a database
Answer: A
12. What is the function of an Integrated Library System (ILS) in e-libraries?
A. Automate cataloguing and circulation processes
B. Provide a public space for reading
C. Assist in bookbinding and repair
D. Help librarians write research papers
Answer: A
13. Which of the following is an e-book distribution platform for public libraries?
A. OverDrive
B. Audible
C. Project Gutenberg
D. YouTube
Answer: A
14. E-books are typically stored in a library's digital repository called:
A. Library of Congress
B. Digital library collection
C. E-book service provider
D. Cloud storage
Answer: B
15. Which of the following is an advantage of using e-books in libraries?
A. They require physical storage space
B. They can be accessed simultaneously by many users
C. They are more expensive than print books
D. They cannot be updated
Answer: B
16. Which term refers to the permanent online storage of digital materials in an e-
library?
A. Digital archives
B. Cloud computing
C. Digital preservation
D. Content management
Answer: C
17. In e-libraries, “metadata” is used to describe:
A. The storage format of digital content
B. The physical location of a book
C. Information about the digital resources for efficient search and retrieval
D. The author of the e-book
Answer: C
18. A common format used for e-audiobooks is:
A. MP3
B. JPEG
C. EPUB
D. DOCX
Answer: A
19. Which of the following best describes the role of digital rights management
(DRM) in e-books?
A. It prevents unauthorized copying and distribution of e-books
B. It ensures faster download speeds
C. It enhances user accessibility
D. It allows free access to all digital content
Answer: A
20. E-library systems typically use which method for tracking borrowing?
A. QR codes
B. Barcodes
C. RFID technology
D. All of the above
Answer: D

Library Automation (Q21–Q40)

21. What is the main purpose of library automation?
A. To replace human librarians
B. To improve the efficiency of library operations
C. To make the library environment more physical
D. To replace physical books with digital ones
Answer: B
22. Which of the following is an example of library automation software?
A. Koha
B. Adobe Acrobat
C. Microsoft Excel
D. Google Docs
Answer: A
23. What does the term “OPAC” stand for?
A. Online Public Access Catalog
B. Online Purchasing and Accounting System
C. Open Protocol for Academic Content
D. Online Platform for All Catalogs
Answer: A
24. What is a primary function of an Integrated Library System (ILS)?
A. Cataloging and managing books and other resources
B. Conducting research for patrons
C. Assisting patrons in reading books
D. Providing online courses
Answer: A
25. How does library automation benefit library patrons?
A. Allows faster checkout processes
B. Provides real-time access to library catalogs
C. Improves accuracy in tracking book availability
D. All of the above
Answer: D
26. Which of the following is a function of the library management software
Koha?
A. Managing digital files only
B. Managing circulation, cataloging, and patron records
C. Conducting online courses
D. Providing only offline cataloging
Answer: B
27. What is RFID technology used for in libraries?
A. Security and inventory management
B. Enhancing audio-visual content
C. Cataloging new books
D. Providing digital reading spaces
Answer: A
28. What is the main advantage of automating circulation services in a library?
A. Reduces human error
B. Increases the time taken for borrowing
C. Makes libraries paper-based
D. Creates confusion for library patrons
Answer: A
29. What does the term "self-checkout" refer to in automated libraries?
A. Patrons checking out books without librarian assistance
B. Checking out books with the librarian's help
C. Borrowing books from a central location
D. A feature used to check in books
Answer: A
30. Which of the following is NOT typically a feature of an Integrated Library
System (ILS)?
A. Search and retrieval functions
B. Inventory and resource management
C. Textbook creation and distribution
D. Patron management and checkout
Answer: C
31. The “cloud-based” library system allows libraries to:
A. Automate book borrowing only
B. Store and manage resources remotely
C. Limit access to digital resources
D. Reduce the number of physical books
Answer: B
32. Which of the following is used to track borrowed items and patrons in an
automated library system?
A. Barcode scanning
B. RFID tags
C. Self-checkout kiosks
D. All of the above
Answer: D
33. What is a common disadvantage of implementing library automation?
A. Requires no training for staff
B. High initial cost of setup
C. Increases the number of physical books
D. Reduces accessibility for users
Answer: B
34. In library automation, "circulation management" refers to:
A. Managing the delivery of books to users’ homes
B. Managing the checking in and out of books and materials
C. Managing the digital book format
D. Managing the categorization of books
Answer: B
35. The barcode system in libraries is mainly used for:
A. Security tracking
B. Managing users’ loans and inventory
C. Cataloging new acquisitions
D. Promoting e-book sales
Answer: B
36. What is the role of the "cataloging module" in an ILS system?
A. To manage the library's physical infrastructure
B. To keep track of overdue fines
C. To organize and catalog library materials
D. To train library staff
Answer: C
37. A library's digital catalog can be accessed by users via which of the
following?
A. Integrated Library System
B. Search engine websites
C. Printed catalog
D. All of the above
Answer: A
38. In automated libraries, “resource discovery tools” help users:
A. Find physical books only
B. Search for resources across various formats (e-books, journals, etc.)
C. Buy e-books online
D. Browse social media
Answer: B
39. What is "user authentication" in library automation systems?
A. Verifying the identity of the library staff
B. Ensuring users have access to appropriate resources
C. Storing user passwords
D. Automatically sending overdue notices
Answer: B
40. Which technology is used in automated libraries to protect materials from
theft?
A. Biometrics
B. RFID
C. GPS
D. QR codes
Answer: B

Digital Libraries and AI in Libraries (Q41–Q100)

41. A digital library is:
A. A library that offers only physical books
B. A collection of digital resources accessible online
C. A space where digital art is stored
D. A library without any physical staff
Answer: B
42. What is the function of “digital preservation” in libraries?
A. Storing physical books in digital formats
B. Protecting digital content from being lost over time
C. Offering e-books for free
D. Scanning physical books into a digital format
Answer: B
43. Artificial Intelligence in libraries is used to:
A. Catalog books manually
B. Assist patrons in finding resources through intelligent search engines
C. Manage the physical library space
D. Reduce the number of e-books available
Answer: B
44. AI-based systems in libraries can help with:
A. Automating cataloging tasks
B. Personalized book recommendations
C. Predictive maintenance of library equipment
D. All of the above
Answer: D
45. The application of AI in digital libraries includes:
A. Enhancing search results based on user behavior
B. Physical book sorting
C. E-book creation
D. Only managing staff schedules
Answer: A
46. What does “machine learning” enable in library systems?
A.
46. What does "machine learning" enable in library systems?
A. Automating cataloging tasks
B. Predicting user preferences for resource recommendations
C. Managing physical book inventories
D. Creating new library policies
Answer: B
47. Which of the following is an example of AI used in a library setting?
A. Voice-based search assistance for library catalogs
B. A librarian manually filing books by title
C. Checking books in and out at a desk
D. None of the above
Answer: A
48. Digital repositories in libraries are used to:
A. Digitally store and organize library materials
B. Replace physical books with digital copies
C. Share library resources with other institutions
D. Only store physical library archives
Answer: A
49. In AI-based digital libraries, Natural Language Processing (NLP) helps with:
A. Translating books into different languages
B. Improving search queries by understanding user intent
C. Organizing physical shelves
D. Scanning books into digital formats
Answer: B
50. Which of the following is a key feature of a digital library?
A. It provides physical spaces for reading
B. It only stores books in physical format
C. It offers digital access to books, journals, and other materials
D. It is only available during office hours
Answer: C
51. The use of AI in library systems primarily enhances which aspect?
A. The physical arrangement of library materials
B. The user experience through personalized recommendations
C. Manual cataloging by librarians
D. The amount of physical space needed in libraries
Answer: B
52. What is the role of a Digital Asset Management (DAM) system in libraries?
A. To digitally catalog and store various media types (text, images, audio, etc.)
B. To restrict access to e-books
C. To store printed documents only
D. To facilitate in-person interactions with patrons
Answer: A
53. Which AI tool can help libraries predict trends and user demands?
A. Predictive analytics
B. Barcode scanning
C. Physical book organization
D. User surveys
Answer: A
54. The process of converting physical library materials into digital formats is
called:
A. Digitization
B. Preservation
C. Encoding
D. Cataloging
Answer: A
55. Which of the following is a common challenge in maintaining a digital library?
A. Overwhelming amount of physical materials to convert
B. Managing digital rights and copyright issues
C. Limited access to digital content
D. Increasing the number of physical books
Answer: B
56. How can Artificial Intelligence improve the cataloging process in libraries?
A. By replacing all human catalogers
B. By automatically categorizing books based on metadata
C. By only organizing digital materials
D. By scanning barcodes manually
Answer: B
57. What is a "cloud-based library system"?
A. A library system that stores and manages resources via cloud computing platforms
B. A system that only allows access to physical books
C. A manual cataloging system with no digital access
D. A method for storing books in the sky
Answer: A
58. What feature of AI can enhance e-book search engines?
A. Voice recognition
B. Metadata tagging
C. Smart query understanding and results ranking
D. Manual tagging
Answer: C
59. Which of the following is NOT a benefit of AI in libraries?
A. Automating repetitive tasks like cataloging
B. Personalized recommendations for users
C. Increasing the workload of library staff
D. Improving resource accessibility
Answer: C
60. A key advantage of a digital library over a traditional library is:
A. Limited access to resources
B. Easier access from anywhere at any time
C. Only allowing access to printed books
D. Physical storage space constraints
Answer: B
61. How does AI help libraries manage large collections of digital content?
A. By organizing content into physical folders
B. By automatically categorizing content based on topics and user behavior
C. By manually tagging all items
D. By making content inaccessible to users
Answer: B
62. What is an example of an AI tool used in libraries to interact with patrons?
A. Chatbots for answering user queries
B. RFID scanners
C. Library website homepage
D. Physical library catalogs
Answer: A
63. Which of the following best describes a "smart library"?
A. A library that uses AI, sensors, and digital tools to enhance the user experience
B. A library that only allows in-person book borrowing
C. A library with no digital or automation tools
D. A library that is open 24/7
Answer: A
64. What is the role of a digital library’s search engine?
A. To provide access to physical books
B. To help users search for and retrieve digital resources efficiently
C. To print e-books for distribution
D. To catalog physical books in the library
Answer: B
65. The use of Artificial Intelligence in libraries enables better:
A. Human resource management
B. Personalization of library services for individual users
C. Security through manual checks
D. Physical inventory management
Answer: B
66. What is "Digital Rights Management" (DRM) used for in e-libraries?
A. Preventing theft of physical books
B. Managing access and copyright restrictions for digital content
C. Organizing books based on their authors
D. Converting books into different formats
Answer: B
67. Which of the following technologies is integral to digital preservation in
libraries?
A. Cloud storage
B. 3D printing
C. Virtual reality
D. Biometric access systems
Answer: A
68. The process of storing and organizing metadata for digital resources is known
as:
A. Digitization
B. Digital preservation
C. Metadata management
D. Cloud storage
Answer: C
69. A "virtual reference service" in digital libraries is used to:
A. Allow patrons to search for books manually
B. Provide assistance to library users through digital platforms (e.g., chatbots, video
calls)
C. Automate the physical shelving of books
D. Offer physical space for group discussions
Answer: B
70. What role does machine learning play in digital libraries?
A. Sorting physical materials on shelves
B. Automatically categorizing and tagging digital resources
C. Creating new books and research papers
D. Increasing manual cataloging efforts
Answer: B

71. The "cloud computing" model is important for digital libraries because it:
A. Limits access to digital resources
B. Ensures the availability of digital resources without relying on physical infrastructure
C. Reduces the need for e-books
D. Increases the need for physical libraries
Answer: B
72. In an AI-enabled digital library, "user behavior analytics" helps to:
A. Monitor and evaluate user interaction with digital resources
B. Ensure that no resources are checked out for too long
C. Restrict access to certain materials
D. Prevent users from accessing content
Answer: A
73. How can AI be used to improve the cataloging of large digital collections?
A. By automatically generating metadata for newly uploaded resources
B. By manually typing in the title and author information
C. By limiting the number of digital resources stored
D. By organizing content based on physical location in the library
Answer: A
74. What is one of the challenges of using AI in libraries?
A. High implementation cost
B. It reduces the need for digital content
C. It only benefits large libraries
D. AI is not capable of processing complex library systems
Answer: A
75. AI-driven recommendation systems in digital libraries offer users:
A. Suggestions based on their borrowing history
B. Suggestions based on their physical location
C. Random suggestions from all available materials
D. Only free e-books
Answer: A
76. Which of the following is a key feature of digital libraries?
A. Physical storage of digital books
B. Accessibility of content through digital devices
C. Limiting access to scholarly articles
D. Print-on-demand services
Answer: B
77. A major benefit of digital libraries over traditional libraries is:
A. Larger physical space for resources
B. 24/7 access to materials from anywhere
C. Limited access to books
D. No need for internet access
Answer: B
78. Which AI technology can help automate the categorization of digital content?
A. Image recognition
B. Speech recognition
C. Natural Language Processing (NLP)
D. All of the above
Answer: C
79. The "semantic web" in digital libraries helps with:
A. Organizing data to be understood by machines for smarter searching
B. Storing digital books in physical locations
C. Reducing the need for metadata
D. Tracking the location of physical books
Answer: A
80. In AI-powered digital libraries, "chatbots" can be used for:
A. Assisting users in finding resources
B. Automatically generating new books
C. Sorting physical materials on shelves
D. Printing out user reports
Answer: A
Customer Care & User Complaints
1. Which of the following is an essential skill for a librarian when handling
customer inquiries?
A. Technical knowledge of library systems
B. Excellent communication and interpersonal skills
C. Physical strength for shelving books
D. Ability to create books
Answer: B
2. When a user complains about not finding a book, what should be your first
step?
A. Ignore their complaint
B. Direct them to the nearest librarian
C. Investigate the issue by checking the catalog and availability
D. Tell them to come back later
Answer: C
3. How should you respond if a user requests information about a
controversial or sensitive topic?
A. Refuse to provide assistance
B. Redirect them to another staff member
C. Help them professionally, ensuring privacy and neutrality
D. Ignore the question
Answer: C
4. When dealing with an upset patron, which of the following actions is most
appropriate?
A. Confront them about their behavior
B. Ignore them and hope they leave
C. Listen actively, remain calm, and offer solutions
D. Tell them they are wrong
Answer: C
5. Which of the following is an appropriate action when a user is dissatisfied
with the library’s services?
A. Ignore the complaint
B. Acknowledge the issue and try to resolve it or escalate it if necessary
C. Blame other departments for the problem
D. Advise the user to go to a different library
Answer: B
6. In customer service, how would you handle a situation where a patron is
having difficulty using the library’s online catalog?
A. Ignore the user and continue with your work
B. Provide instructions or offer hands-on assistance to help them navigate
C. Tell them to read the help manual alone
D. Ask them to come back tomorrow for help
Answer: B
7. When faced with a difficult customer, what is a key factor in ensuring a
successful resolution?
A. Raising your voice to maintain control
B. Understanding the customer’s issue and offering a helpful solution
C. Avoiding eye contact
 D. Refusing to engage with the customer
Answer: B
8. What should you do when a user requests materials that are currently
unavailable?
A. Suggest they purchase the materials elsewhere
B. Provide them with alternatives or request the materials through interlibrary
loan
C. Ignore the request and continue working
D. Tell them to try again next year
Answer: B
9. How can you effectively manage library patrons during a peak time, such
as exam week?
A. Reduce library hours
B. Provide clear instructions and direct patrons to available resources quickly
C. Ignore the long line of users
D. Increase noise levels to encourage urgency
Answer: B
10. If a patron is dissatisfied with library facilities, how should you respond?
A. Acknowledge their feedback and pass it to the relevant department for action
B. Tell them there’s nothing you can do about it
C. Dismiss their complaint immediately
D. Ignore them until they leave
Answer: A

Research & Information Assistance

11. A student requests help locating academic articles on a specific topic.
What is the best way to assist?
A. Direct them to Google
B. Show them how to use specialized research databases and academic journals
C. Tell them to search online on their own
D. Provide them with random articles you’ve found in the library
Answer: B
12. When assisting users with research, how can you ensure accuracy and
reliability in the resources you suggest?
A. Suggest only books published recently
B. Recommend peer-reviewed journals and scholarly databases
C. Only suggest online sources
 D. Provide Wikipedia links to the user
Answer: B
13. If a user is struggling to find sources for their research, what is the best
action to take?
A. Tell them they should give up
B. Help them refine their search by providing tips and resources
C. Ignore their request and continue your tasks
D. Direct them to a different library
Answer: B
14. What is an appropriate way to guide a user in conducting a literature
review?
A. Provide them with a list of random sources
B. Help them understand how to structure their review and find relevant materials
C. Tell them to find everything themselves
D. Suggest they just summarize a few books
Answer: B
15. How do you assist a user who is unfamiliar with academic search tools
such as databases or journals?
A. Provide a tutorial or guide on how to use them
B. Tell them to figure it out on their own
C. Suggest they use Google for their research
D. Direct them to a random book in the library
Answer: A

Cataloguing Entities
16. What is the primary purpose of cataloging library resources?
A. To make it easier for librarians to manage resources
B. To organize library resources so that users can easily access them
C. To create a large database for marketing
D. To organize books by color
Answer: B
17. Which classification scheme is primarily used in libraries to organize
books and resources by subject?
A. Dewey Decimal Classification (DDC)
B. The Library of Congress Classification (LCC)
C. Universal Decimal Classification (UDC)
D. All of the above
Answer: D
18. What is the main difference between Dewey Decimal Classification (DDC)
and Library of Congress Classification (LCC)?
A. DDC is used for academic libraries, while LCC is used for public libraries
B. DDC is used in public libraries, while LCC is used in academic libraries
C. LCC is a simpler system than DDC
D. There is no difference
Answer: B
19. Which of the following entities is essential for cataloging a book?
A. The author's name
B. The title and subject matter
C. The publisher and year of publication
D. All of the above
Answer: D
20. What information is essential when cataloging a new book in the library’s
system?
A. Title, author, publisher, publication date, and ISBN
B. Only the book’s title
C. The book’s location on the shelf
D. The size of the book
Answer: A
21. What does "metadata" refer to in the context of cataloging?
A. The contents of the book itself
B. Descriptive information about the book, such as author, title, and subject
C. The physical condition of the book
D. A user’s borrowing history
Answer: B
22. Which cataloging tool is often used to create bibliographic records in
libraries?
A. Koha
B. Microsoft Word
C. Excel
D. Notepad
Answer: A
23. What is the purpose of subject headings in cataloging?
A. To ensure that books are alphabetically arranged
B. To categorize books based on their subject matter
C. To increase the cost of books
D. To limit the number of books in a library
Answer: B
 24. What is MARC (Machine-Readable Cataloging)?
A. A system for sorting physical books in libraries
B. A coding standard for organizing library catalog data
C. A new genre of library materials
D. A tool for creating library websites
Answer: B
25. Why is it important for a library to maintain an updated catalog?
A. To ensure resources are accurately listed and accessible for users
B. To make it difficult for users to find resources
C. To increase the workload of library staff
D. To make the library appear larger
Answer: A

Advanced Cataloging and Research

26. What does "interlibrary loan" refer to in a library setting?
A. A system for transferring library materials between institutions
B. A method for lending books to non-library members
C. A software system for cataloging books
D. A new method for donating books
Answer: A
27. Which system would you use to classify a book about modern physics in
an academic library?
A. Dewey Decimal Classification (DDC)
B. Library of Congress Classification (LCC)
C. Universal Decimal Classification (UDC)
D. None of the above
Answer: B
28. When cataloging a journal article, what must be included?
A. Author, article title, journal name, volume number, and page numbers
B. The journal’s publisher and ISBN
C. Only the article’s title
D. The journal’s length
Answer: A
29. In cataloging, "LC Subject Headings" are used for:
A. Identifying materials based on location
B. Ensuring books are sorted alphabetically
C. Assigning standardized subject terms to materials for easier retrieval
 D. Creating multiple copies of the same book
Answer: C
30. What is "bibliographic control"?
A. Ensuring that books are in perfect condition
B. Managing the cataloging, indexing, and classification of library resources
C. Monitoring the physical location of books
D. Selling books to the public
Answer: B

This is a list of 30 questions that focus on customer care, user complaints, research
assistance, and cataloging entities. If you need more questions or additional details on
specific areas, feel free to ask!
You said:
yes
ChatGPT said:
Certainly! Here are the remaining 35 multiple-choice questions to complete the set of
65, covering Customer Care, User Complaints, Research Assistance, and
Cataloguing Entities:

Customer Care & User Complaints

31. If a patron approaches you with a complaint about a missing book, what
would be your next step?
A. Tell them it's not your problem
B. Check the catalog for availability and ensure the book is properly shelved or
locate an alternative
C. Direct them to the library’s complaint department
D. Ignore the complaint
Answer: B
32. How can you help a patron with accessibility issues in the library?
A. Ignore the issue
B. Offer to assist them with finding resources or suggest accessible library
features like large print or audiobooks
C. Ask them to leave the library
D. Tell them they should go to a different library
Answer: B
33. What is the first thing you should do if a patron reports a problem with the
library’s website?
A. Ignore the issue until someone else notices
B. Try to replicate the issue and escalate it to the IT team if needed
C. Tell the patron to fix it themselves
D. Direct them to another library’s website
Answer: B
34. Which of the following would best enhance customer service in a library?
A. Having a quiet library
B. Being easily approachable, knowledgeable, and responsive to users’ needs
C. Only assisting patrons with technical queries
D. Limiting users’ access to the library resources
Answer: B
35. If a library user has a complaint about late fees, what would you do first?
A. Ignore the complaint
B. Apologize, explain the late fee policy, and offer a potential solution (such as
reducing the fee if appropriate)
C. Tell them they have to pay the full amount
D. Refer them to the manager without addressing the complaint
Answer: B
36. When assisting users with library accounts, which action is necessary for
privacy and security?
A. Ask for their full personal information
B. Ensure their account details are kept confidential and only accessible to
authorized personnel
C. Share their borrowing history with other patrons
D. Publicly display their account information
Answer: B
37. How can you improve the library’s customer experience in terms of
accessibility?
A. Offer more study rooms
B. Provide extended hours, assistive technology, and easy access to services for
patrons with disabilities
C. Charge for library memberships
D. Limit the number of available computers
Answer: B
38. A user asks for assistance finding a specific book. How should you handle
the situation?
A. Tell them to search for it themselves
B. Show them how to use the library’s catalog and guide them to the book’s
 location
C. Give them random book suggestions
D. Tell them the book is unavailable and send them away
Answer: B
39. How would you handle a situation where a patron is repeatedly disruptive
in the library?
A. Ignore them
B. Politely ask them to respect library rules and provide a warning
C. Immediately call security
D. Let them continue disrupting the environment
Answer: B
40. If a patron is unsure about how to use the library’s online catalog, what is
the best approach?
A. Ignore their inquiry
B. Provide them with step-by-step guidance on how to navigate the system
C. Tell them to ask someone else
D. Tell them to figure it out on their own
Answer: B

Research & Information Assistance

41. Which of the following is a good strategy when helping a patron with a
research paper?
A. Direct them to an unrelated subject
B. Help them narrow down their topic and recommend databases or journals
related to their research
C. Provide them with a vague list of books
D. Tell them to use only online search engines
Answer: B
42. When assisting a patron who is unsure where to start their research, what
is your first suggestion?
A. Recommend a random book on the topic
B. Guide them to use credible academic databases and resources
C. Direct them to general websites
D. Tell them to ask a professor for help
Answer: B
43. How can a library assist users who are conducting interdisciplinary
research?
A. Provide only books from one discipline
B. Direct them to specialized databases, journals, and cross-disciplinary
 resources
C. Tell them to focus on one subject area only
D. Ignore their request
Answer: B
44. If a patron is struggling to refine their research question, what should you
do?
A. Suggest they continue without a clear question
B. Help them clarify and narrow their research focus to make it more manageable
C. Tell them to abandon their research
D. Direct them to a random research paper
Answer: B
45. What is the best way to assist a patron with finding scholarly articles for
their research?
A. Suggest they search Google
B. Show them how to use library databases such as JSTOR or PubMed
C. Recommend articles from unverified online sources
D. Give them your own research papers
Answer: B
46. What would you do if a user requested a document not available in the
library’s collection?
A. Ignore their request
B. Offer to request the document through interlibrary loan or suggest alternative
resources
C. Tell them they will have to wait for the library to acquire it
D. Suggest they find it elsewhere on their own
Answer: B
47. Which of the following resources would you recommend for a patron
looking for primary historical documents?
A. Wikipedia
B. Online encyclopedias
C. Library archives, historical databases, and digitized collections
D. Social media platforms
Answer: C
48. If a patron asks for help in identifying reliable sources for their research,
how should you respond?
A. Provide them with any source
B. Direct them to peer-reviewed journals, books from academic publishers, and
credible databases
C. Suggest that they use personal blogs
 D. Direct them to the library’s homepage only
Answer: B
49. A user asks for assistance in compiling a bibliography for their paper. How
would you assist them?
A. Ignore their request
B. Help them identify proper citation formats and ensure accuracy in the citation
of sources
C. Give them a list of random sources
D. Direct them to write it on their own without help
Answer: B
50. How do you ensure the quality of research assistance you provide to
patrons?
A. Offer information without checking the credibility of sources
B. Use only verified and trustworthy resources and databases
C. Provide only brief answers without further explanation
D. Recommend the quickest sources without evaluating their quality
Answer: B

Cataloguing Entities
51. What is the purpose of a "call number" in library cataloging?
A. To ensure books are organized alphabetically
B. To uniquely identify and locate a book on the shelves
C. To identify the book’s author
D. To categorize books by color
Answer: B
52. What does "OPAC" stand for in the context of library cataloging?
A. Online Public Access Catalog
B. Organized Public Automated Collection
C. Office of Public Archives and Cataloging
D. Open Public Archive Collection
Answer: A
53. What is the main function of a cataloging system in a library?
A. To keep track of how many books the library has
B. To provide a structured and searchable record of all library resources
C. To create promotional materials for the library
D. To track library staff productivity
Answer: B
54. In cataloging, what does "subject analysis" refer to?
A. Identifying the content of the material by its main subject or topics
B. Listing the publisher of a book
C. Counting the pages of a book
D. Providing a general summary of the book’s cover
Answer: A
55. What information is included in a bibliographic record for a book?
A. Title, author, publisher, edition, and physical description
B. Title and price only
C. Name of the book's cover designer
D. Author’s email and phone number
Answer: A
56. Which of the following is a method for organizing library resources by their
subject?
A. Dewey Decimal Classification
B. Sorting by color
C. Alphabetical arrangement
D. Random shelving
Answer: A
57. When cataloging a periodical, which additional detail should be included?
A. Only the title
B. Publisher information, volume, issue, and date
C. A summary of the periodical’s content
D. The periodical's cover design
Answer: B
58. What does “RDA” stand for in cataloging?
A. Reliable Data Archives
B. Resource Description and Access
C. Rare Document Archives
D. Research Data Assistance
Answer: B
59. Which is the first step in cataloging a new library resource?
A. Sorting the books by color
B. Assigning a call number and inputting the bibliographic details into the
cataloging system
C. Shelving the book immediately
D. Charging the user for the book
Answer: B
60. Which of the following systems is used to catalog items in a digital library?
A. Dewey Decimal System
B. MARC Records (Machine-Readable Cataloging)
C. Google Search Engine
D. Color-coding system
Answer: B
61. What is the purpose of the International Standard Book Number (ISBN)?
A. To identify the book’s price
B. To ensure the book is reviewed by experts
C. To provide a unique identifier for books and publications
D. To classify the book’s genre
Answer: C
62. Which type of information is important when cataloging an e-book?
A. The book’s binding type
B. The book’s digital format, download link, and publisher information
C. The physical location of the e-book
D. The author’s favorite genre
Answer: B
63. What does “controlled vocabulary” mean in library cataloging?
A. Using a set of pre-approved terms to describe subjects, ensuring consistency
in classification
B. Limiting the use of rare books
C. Restricting users' access to information
D. Using slang terms for cataloging
Answer: A
64. Which of the following actions is essential for proper cataloging of
resources in a library?
A. Classifying materials by the cover design
B. Assigning accurate metadata and subject terms to each resource
C. Only organizing by author name
D. Ignoring the library's collection development policy
Answer: B
65. What is the function of “cataloging rules” in library operations?
A. To ensure consistency and standardization in the cataloging process
B. To limit the number of books in the library
C. To track which books are borrowed the most
D. To create new library policies
Answer: A
Research Assistance & Methods
1. What is the primary role of a librarian when assisting with research?
A. Conduct the research for the patron
B. Direct patrons to reliable sources and assist with research strategies
C. Refuse to provide any guidance
D. Provide only online articles
Answer: B
2. Which of the following is a key resource for assisting with academic
research?
A. Personal blogs
B. Peer-reviewed journals and academic databases
C. Social media platforms
D. Unverified online websites
Answer: B
3. What is the first step in helping a patron with a research question?
A. Suggest a random book
B. Understand the patron's topic and research needs
C. Ask them to search for the information on Google
D. Provide only print materials
Answer: B
4. What is the primary function of a research database in libraries?
A. To store library catalogs
B. To provide access to scholarly articles, journals, and other academic
resources
C. To track overdue books
D. To provide entertainment materials
Answer: B
5. If a patron is unfamiliar with academic databases, what is the best way to
help them?
A. Ignore their request
B. Guide them through the process of accessing, searching, and using the
database
C. Ask them to figure it out on their own
D. Suggest they use Google Scholar only
Answer: B
6. What is "citation management" software used for?
A. To check spelling and grammar in research papers
B. To organize, store, and format bibliographic citations for research
C. To find free books for patrons
D. To organize the library’s physical collection
Answer: B
7. Which of the following is the most effective method for helping a patron
refine a research topic?
A. Giving them a random topic to write about
B. Asking questions to help focus the research question and narrowing down the
scope
C. Letting them choose any broad topic
D. Ignoring their research needs
Answer: B
8. What should a librarian do if a patron is researching a very broad topic?
A. Suggest the patron stick to the broad topic
B. Help them narrow down the focus of their research to make it more
manageable
C. Encourage them to search without refining the topic
D. Tell them to abandon the research project
Answer: B
9. Which of the following tools would be most useful for locating academic
journal articles?
A. Library catalog
B. Online public access catalog (OPAC)
C. Google
D. Scholarly database such as JSTOR or PubMed
Answer: D
10. If a patron requests assistance in finding primary sources for their
research, what should you do?
A. Direct them to non-scholarly sources
B. Help them locate primary sources such as archives, databases, and special
 collections
C. Recommend websites that don’t verify sources
D. Ignore their request
Answer: B

Research Resources & Tools

11. What is a library’s interlibrary loan system used for?
A. Borrowing books from a bookstore
B. Allowing patrons to borrow books from other libraries that are not available in
your library
C. Selling books to patrons
D. Organizing book readings
Answer: B
12. Which of the following resources is most likely to provide peer-reviewed
articles?
A. News websites
B. Library databases like JSTOR, PubMed, and EBSCOhost
C. Personal blogs
D. Online forums
Answer: B
13. When a patron requests an obscure article or document, how should a
librarian respond?
A. Ignore their request
B. Use interlibrary loans or request the document from a specialized library if
possible
C. Tell them to stop searching
D. Direct them to a commercial website
Answer: B
14. Which research tool is specifically designed to help with citing academic
sources in various styles?
A. Online library catalog
B. Citation management tools like Zotero or EndNote
C. Search engine results
D. Social media
Answer: B
15. Which of the following is a valid method for conducting literature reviews
in research?
A. Using Google only
B. Reading books, academic articles, and other credible sources on the subject
 C. Asking friends for their opinions
D. Looking at the first page of results on a search engine
Answer: B
16. When conducting a systematic review of literature, what should a
researcher focus on?
A. Personal opinions from online forums
B. Collecting articles from peer-reviewed journals, focusing on methodology,
results, and conclusion
C. Random blogs
D. Fiction books
Answer: B
17. Which of the following is the best way to ensure that a research paper has
reliable sources?
A. Using only sources from a library’s academic database
B. Asking friends for references
C. Relying on articles from social media
D. Searching the web and using whatever comes first
Answer: A
18. What does the term "peer review" mean in the context of academic
research?
A. A process where a journal editor reviews articles
B. Articles are evaluated and critiqued by experts in the field before publication
C. Articles are written by students
D. An automatic process done by computers
Answer: B
19. Which of the following is a reason for recommending an academic journal
over a general magazine for research?
A. Journals are usually peer-reviewed, ensuring higher academic rigor
B. Magazines are more visually appealing
C. Magazines are easier to read
D. Journals are often longer
Answer: A
20. If a library does not have access to a specific journal article, what is the
next best step?
A. Ignore the request
B. Use interlibrary loan or other research networks to obtain the article
C. Tell the patron that the article cannot be found anywhere
D. Recommend searching on a random website
Answer: B
Research Methodologies & Assistance
21. Which of the following is a crucial step in planning a research project?
A. Deciding on the format of the presentation first
B. Defining a clear research question and determining the best methods to find
the answer
C. Randomly picking sources
D. Immediately jumping into data collection
Answer: B
22. Which type of resource would be most helpful for qualitative research?
A. Raw statistical data
B. Personal interviews, case studies, and narratives
C. Random online articles
D. Only peer-reviewed journal articles
Answer: B
23. What is an example of a secondary source in academic research?
A. A book that analyzes historical events
B. A collection of primary source documents
C. An original manuscript
D. A direct interview with a subject
Answer: A
24. Which of the following is a characteristic of quantitative research?
A. Focuses on analyzing numerical data
B. Relies on personal opinions
C. Uses only non-statistical methods
D. Involves narrative-based data collection
Answer: A
25. How should you assist a patron who wants to conduct a survey for their
research?
A. Ignore the request
B. Help them design the survey, select appropriate questions, and guide them on
survey methods
C. Tell them surveys are unnecessary
D. Direct them to random online survey templates
Answer: B
26. What is the purpose of a research proposal?
A. To present a personal opinion
B. To outline the research objectives, methodology, and expected outcomes
before starting the project
 C. To summarize findings after the research is complete
D. To advertise the research project
Answer: B
27. What kind of sources would be appropriate for conducting a meta-
analysis?
A. Peer-reviewed journal articles and other scholarly research studies
B. Personal opinions and blogs
C. News articles from websites
D. Fiction books
Answer: A
28. Which of the following is a common method of data analysis in qualitative
research?
A. Statistical regression
B. Content analysis and thematic analysis
C. Mathematical equations
D. Experimental design
Answer: B
29. What does “citation bias” refer to in academic research?
A. Citing only those sources that support the researcher’s hypothesis, ignoring
opposing views
B. Citing sources in alphabetical order
C. Using only books as sources
D. Citing only the latest articles
Answer: A
30. What is the purpose of an abstract in a research paper?
A. To summarize the entire research and its findings briefly
B. To introduce the author
C. To provide the references used in the paper
D. To describe the methodology in detail
Answer: A
31. In which type of research methodology would you most likely use a control
group?
A. Qualitative research
B. Quantitative experimental research
C. Content analysis
D. Ethnography
Answer: B
32. What should a librarian consider when assisting a patron with conducting
historical research?
 A. Providing access only to modern sources
B. Directing them to archives, primary sources, and historical databases
C. Recommending sources that are available in current formats only
D. Ignoring the need for specific historical resources
Answer: B
33. What is the advantage of using a systematic review in research?
A. It provides a structured and comprehensive summary of existing research on a
topic
B. It allows for random sampling
C. It focuses on personal opinions
D. It is a type of qualitative research
Answer: A
34. If a patron is unsure about how to write a research proposal, what would
you do?
A. Suggest they skip the proposal stage
B. Offer guidelines and resources on how to draft a clear and structured research
proposal
C. Write the proposal for them
D. Ignore the request
Answer: B
35. Which of the following is an essential component of a literature review?
A. Writing personal opinions about the topic
B. Analyzing existing research, identifying gaps, and summarizing findings from
credible sources
C. Ignoring previous studies
D. Collecting data without evaluating existing literature
Answer: B