case studies

Q1. The plant superintendent of a company is very sad. When he was on leave he was
expecting his subordinates to take the remaining work to the finish. However he
finds a new way of dealing with this problem. He develops a system of suggestion
building from the side of workers. For this a suggestion/complain box is to be kept
where the workers can drop their advice and hence take steps from their side.
Which principle of management has been implemented here off late by the plant
superintendent?

Q2. A floor manager of a Mall is very capable as he utilises all the functions of
management. He lays stress on developing mutual trust and spirit of cooperation
amongst the employees. Under his guidance the employees admit that they learn a lot
and are able to meet their targets. This has led to increase in their salaries.
Identify the principle of Fayol followed by the floor manager in the above case.

Q3.Pakka employment is a company which takes care of the fact that the confidence
of the employees should always be at its peak. For this reason they give surety to
their employees for employment for a minimum fixed tenure of time. Which principle
of management is followed here?

Q4. Rajeev is a middle lever manager. He keeps all his subordinates under a lot of
discipline. His employees however complain of wastage of time and efforts as they
feel that nothing is being assigned in a proper way and a proper place, also no
proper schedule is made for working. Which principle of management is violated
here?

Q5.Every year a meeting is organized in the lawns of the owner of a company. In

Q6. Mohan works on the floor of a mall as a manager. He is very hard working but is
unable to produce results for his organisation. His target for last month was a
sale of 10 lakh rupees from his floor. However by the end of the month the sale was
only 8 lakh rupees. He is very regular and takes all the necessary steps to
complete the target. However his staff is not as competent as he himself is. When
he tries to take action against disobedient employees the top management doesn’t
allow him to do so. They haven’t given him the power to fire employees or take any
strict action against them.
Which principle of Fayol is violated here by the Organisation?

Q7. Enlightened Souls Pvt. Ltd. is a tube light manufacturing company. Before the
start of the year they had promised their employees for bonus for extra production.
It was also decided that those who will put extra time will be paid extra according
to the number of hours. However people in the HR department who worked very hard
later complained that they were not compensated for the extra number of hours that
they used to stay in the office.
Which principle of Fayol is violated here

Q8. Rohan and Amit are working in the purchase department of a company. Rohan is
the brother-in-law of the managing director of the company whereas Amit has been
recruited from an external source. They both have been performing below average for
the last couple of months. Many people in the organisation talk about their lack of
responsibility. When the managing director of the company came to know about their
irresponsible behaviour he immediately suspended Amit but did not take any action
against Rohan.
Identify the principle of Fayol which has not been followed by the managing
director in the above case.

Q9. Aapka Apna Vehicles is a vehicle manufacturing company. The company has the
same unit producing both scooters and cars. This leads to confusion among the
employees regarding the reporting as well as differentiation of work.
Which principle of Fayol is violated here? Why? State the principle. Give an
immediate outcome of the violation of this principle.

Q10.Enigma Coolers are the leading manufacturers in their area. They have decided
to increase the productivity of their workers. For this they have chalked out a
plan. They will be hiring operational managers who to work at the lower level of
management. They have decided to keep eight managers over a single worker. Thus
every worker will have to report to all these eight managers.
Which technique of scientific management is followed here? What will be the
benefit? Also tell which principle of Fayol will be violated here

Q11.A scientist working in a factory for the betterment of the operational aspect
studied all the steps involved in the manufacturing of the product. He very
attentively noticed all sorts of movements to arrive at a simpler way of doing all
the activities possible. With his hard work he was able to bring down the number of
activities for the manufacturing of the final product from 34 to 22. This work was
able to bring down the labour charges and decrease the total time of production.
Thus he gave the organisation an added advantage.
Which type of scientific technique is discussed here

Q12. ABCDEF is a world renowned retail chain store. The customers here are very
much pleased with the products and services provided in the stores. The customer
satisfaction and internal efficiency indicator of the organisation is rated best in
the industry. However there have been a few steps taken by the organisation which
provide the organisation this edge. The organisation has used a special type of
software which integrates all the stores and brings uniformity in its billing and
working pattern.
Which principle of management is mentioned here