NEAX® 2000 IPS

term®
D IP
USER GUIDE
 SOFT KEYS (4)
LCD CALL INDICATION
DIRECTORY EXIT LAMP

FEATURE
HELP
RECALL
CONFERENCE

ITR-16D-2 (BK) TEL REDIAL

ANSWER PROGRAMMABLE KEYS
16 Flexible Line/Feature Keys

MESSAGE
MIC
HOLD
UP/DOWN
TRANSFER VOLUME/CONTRAST
SPEAKER
ITR-8D-2 (BK) TEL BUILT-IN
MICROPHONE
TABLE OF CONTENTS

KEYS AND LAMPS.............................................................................................. 5

DTERM IP LOGIN OPERATION........................................................................ 12
DTERM IP LOGOUT OPERATION.................................................................... 13
TERMINAL SETUP WITH THE FEATURE KEY ................................................ 13
TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY ................... 15
TO ORIGINATE AN INTERNAL CALL............................................................... 15
OUTSIDE LINE APPEARANCE......................................................................... 16
TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS ............................... 16
AUTOMATIC IDLE RETURN ............................................................................. 18
TO ORIGINATE A CALL USING SPEED CALLING (INDIVIDUAL/GROUP) ..... 18
ACCOUNT CODE .............................................................................................. 19
FORCED ACCOUNT CODE .............................................................................. 19
AUTHORIZATION CODE................................................................................... 20
VOICE FIRST/TONE FIRST .............................................................................. 20
ORIGINATING A VOICE CALL .......................................................................... 21
TO ANSWER A VOICE CALL HANDS FREE .................................................... 21

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AUTOMATIC INTERCOM .................................................................................. 21
MANUAL INTERCOM ........................................................................................ 22
DIAL INTERCOM ............................................................................................... 23
DIAL BY NAME USING SYSTEM SPEED DIALING.......................................... 24
DIAL BY NAME USING STATION SPEED DIALING......................................... 24
TO SAVE A NAME & NUMBER TO STATION SPEED DIALING ...................... 25
TO PLACE A CALL ON HOLD........................................................................... 25
TO PLACE A CALL ON EXCLUSIVE HOLD...................................................... 26
TO PLACE A CALL ON REMOTE HOLD........................................................... 27
TO TRANSFER A CALL..................................................................................... 28
CONFERENCE .................................................................................................. 29
TO ESTABLISH A BROKER CALL .................................................................... 29
CALL BACK (STATION) .................................................................................... 30
TO ANSWER A CAMPED-ON CALL ................................................................. 30
TO SET CAMP-ON (TRANSFER METHOD) ..................................................... 31
CAMP-ON (CALL WAITING METHOD) ............................................................. 31
CALL PARK (SYSTEM) ..................................................................................... 32
CALL PICKUP (GROUP) ................................................................................... 33
CALL PICKUP (DIRECT) ................................................................................... 33

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OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) ........................ 33
TIMED QUEUING (OUTSIDE LINE ONLY) ....................................................... 34
EXECUTIVE OVERRIDE ................................................................................... 34
LAST NUMBER REDIAL.................................................................................... 35
CID CALL BACK ................................................................................................ 35
CALL FORWARDING-ALL CALLS .................................................................... 36
CALL FORWARDING BUSY.............................................................................. 37
CALL FORWARDING -NO ANSWER ................................................................ 38
CALL FORWARDING DESTINATION .............................................................. 39
TO SAVE AND REPEAT A NUMBER................................................................ 40
INTERNAL ZONE PAGING WITH MEET-ME PAGE ......................................... 40
BOSS/SECRETARY CALLING .......................................................................... 41
BOSS/SECRETARY OVERRIDE....................................................................... 42
DO NOT DISTURB ............................................................................................ 43
TIMED REMINDER............................................................................................ 44
PRIVACY RELEASE.......................................................................................... 45
RETURN MESSAGE SCHEDULE ..................................................................... 45
NAME DISPLAY................................................................................................. 47
QUICK REFERENCE GUIDE ............................................................................ 48

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-4-
KEYS AND LAMPS

Function Keys

Hold
Press key to place an internal or external call on hold.

Transfer
Allows the station user to transfer established calls to another station, without
attendant assistance.

Speaker
Controls the built-in speaker which can be used for Hands Free
dialing/monitoring. LED on key lights when key is active.

Answer
When LED on this key is lighted, press key to answer a waiting call.

Redial
Press key to activate redial feature. Press redial and scroll back through
numbers that have been dialed. Until the desired number is displayed. Press the
* key to activate dialing.

Conf
Press key to establish a three-way conversation. LED on key lights when key is
active.

-5-
Recall
Press key to terminate established call and resieze internal dial tone.

Feature
Used to activate terminal setup functions and to program One-Touch Speed
Dial/Feature Keys.

MIC
Used to activate or deactivate the Microphone. The Mic LED will illuminate when
Mic is on.

Message
To search Message Waiting.

Directory
Press key to display the directory of Dial by Name for Station Speed Dialing.

UP/DOWN
Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.

LCD Contrast:
Press up or down key while idle.

Speaker/Receiver Volume:
Press up or down key during conversation.

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Ringer Volume:
Press up or down key during ringing.

Programmable Keys

These are examples of Dterm® features available by pressing the programmable

keys. Some features may be programmed by the user. Keys must be
programmed by the telephone system administrator.

AICM
Press key to activate Automatic Intercom.

CB (Call Back)
Press key to activate.

DICM
Press key to activate Dial Intercom.

DND (Do Not Disturb)

Press key to activate or cancel Privacy feature.

FD-A (Call Forwarding- All Calls)

Press key to activate or cancel Call Forwarding - All Calls feature.

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FD-B (Call Forwarding- Busy)
Press key to activate, verify, or cancel Call Forwarding - Busy feature.

FD-N (Call Fowarding- No Answer)

Press key to activate, verify, or cancel Call Forwarding - No Answer feature.

FD-DS (Call Fowarding- Destination Set)

Press key to activate, Call Forwarding - Destination.

FD-DC (Call Fowarding- Destination Cancel)

Press key to deactivate, Call Forwarding - Destination.

MICM
Press key to activate Manual Intercom.

S&R (Save and Repeat)

Press key to store a number or redial a stored number.

SECONDARY APPEARANCE (Sub line)

A programmable extra extension key, other than Primary extension. Press key to
see status of extra extension.

-8-
Soft Keys (Factory Assigned Features)

Headset
Press the Soft Key below "Headset" to activate or deactivate Headset operation.

Help
Press the Help Key. Press desired Soft Key for helpful information about that
key.

Exit
Press the Exit Key to exit the Help program.

OHROFF (Off Hook Ringing Off)

It will disable ringing on this phone while in use.

OHR-ON (Off Hook Ringing On)

It will allow ringing on this telephone while in use.

On Hook State
(Telephone is idle)

Off Hook State

(Telephone is in use)

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To Use Soft Keys

Four soft keys are indicated in the LCD According to the status of the Multiline
Terminal.

♦ Press the SCROLL (>>>>) key to scroll the desired key if there are
other functions available.
♦ Press a desired key under the indicated 4 Soft Keys on the LCD.
♦ The service feature of the pressed Soft Key is operated.

To Use The Help Key

♦ Press the HELP key and the Soft Key.

♦ Explanation of the pressed Soft Key is indicated on the LCD.
♦ Press the EXIT key to leave Help.

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Lamps

Call Indicator Lamp

Lamp at top corner of Dterm Display flashes when a call terminates to the
terminal. Lamp lights steadily when a message has been left.

LCD
Liquid Crystal Diode (LCD) display provides Dterm activity information plus date,
time and Soft Key operation.

LED
Some function keys have a built-in Light Emitting Diode (LED) that lights or
flashes according to the activity of that function key.

MIC (Microphone) Lamp

Lamp displays the status of the built-in microphone used for hands free
operation.

Feature Key Activities

Feature + 1 = Turns microphone on or off.

Feature + 3 = Selects ringer tone.
Feature + 4 = Adjusts transmission/receiving volume.
Feature + 0 = Activates ringer. (dependent on Systems Programming.)

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DTERM IP LOGIN OPERATION

(1) Automatic Login Mode (Authentication by MAC Address)

• When starting up the Dterm IP, the LCD displays the login screen.
LOGIN:
PASSWD:

CANCEL BK SET OK

• Enter the Station Number of the Dterm IP following “LOGIN:”

• Press the Set Key (Soft Key).
• Press the OK Key (Soft Key). The time and date appear on the LCD.

Note: After the first registration, Login operation is not required.

(2) Protected Login Mode

• When starting up the Dterm IP, the LCD displays the login screen.
LOGIN:
PASSWD:

CANCEL BK SET OK

• Enter the Station Number of the Dterm IP following “LOGIN:”

• Press the Set Key (Soft Key).

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 • Enter the password for initial setup following “PASSWD:”
• Press the OK Key (Soft Key). The time and date appear on the LCD.

DTERM IP LOGOUT OPERATION

• Go off-hook or press the Speaker Key. Receive Dial Tone.
• Dial the Logout Feature Access Code or press the Logout Feature Access Key or
Logout Soft Key. Receive Service Set Tone.
• The LCD displays the login screen.

TERMINAL SETUP WITH THE FEATURE KEY

Microphone On/Off

The MIC lamp shows the status of the built-in microphone.

To change microphone status:

• Press Soft Key associated with the MIC Display or press Feature and 1.

To select ringer tone

The Dterm Series i has 8 ringer tones that you can select.

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 • Press Feature and 3. The LCD displays the selected tone number (n=1 ~
8).

Tone No. Frequency/Modulation

1 520+660Hz, 16Hz
Modulating Signal
2 520+660Hz, 8Hz
Modulating Signal
3 1400+1100Hz
4 1100Hz
5 540Hz
6 1100+1400Hz, 16Hz
Modulating Signal
7 660+760Hz, 16Hz
Modulating Signal
8 1100Hz Envelop
Signal

To adjust ringer tone

NOTE: Access to feature is based on data assignment.

• Press Feature and 0. Ringer activates.

• Press 3. The LCD displays the selected tone number
(n=1~8).

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 • Press 3. Next tone is selected.

To preset ringer volume

NOTE: Access to feature is based on data assignment.

• Press Feature and 0. Ringer activates.

• Press down or up Key. Ringer volume decreases or increases.
• Press Feature Key to stop ringing.

To adjust transmission/receiving volume (During valid call)

• Press Feature and 4. The Transmit Volume increases.

• Press Feature and 4 again. Transmit Volume returns to normal.
• Press down or up. Receive Volume decreases or increases.

TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY

• Lift handset or press Speaker key, receive dial tone.

• Dial the Central Office access code, e.g. 9.
• Dial desired telephone number.
• Use handset or MIC to converse.

TO ORIGINATE AN INTERNAL CALL

• Lift handset or press Speaker key.

• Receive dial tone.

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 • Dial desired station number.
• Use handset or MIC to converse.

OUTSIDE LINE APPEARANCE

To originate:

• Press the OUTSIDE LINE APPEARANCE feature key.

• Lift handset or press Speaker, receive Central Office or distant PBX dial
tone.
• Dial the destination.

To Answer:

• Press the LINE APPEARANCE feature key (ringing and flashing LED alert
user to incoming call.)
• Lift handset or press Speaker.
• Speak with incoming party.

TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS

NOTE: With DTP-32D

• Press desired Speed Call button, or press Speaker and Speed Call.

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• To program:

NOTE: Available only on Dterm stations with speed calling keys.)

• Press Conf button. Conf flashes

• Press desired One-Touch button, Speaker
button LED lights steady.
• Enter desired station number, feature code or outside access code and
telephone number. Display indicates digits dialed.
• Press Conf again to save the number.

To verify:

• Press Conf button.

• Press desired One Touch button.
• Display indicates digits programmed.

NOTE: When a station number is programmed on a one touch button, the

associated LED Light will light when that station is in use. (Available for
32D terminals only).

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AUTOMATIC IDLE RETURN

• Press Speaker key. Receive dial tone.

• Dial desired number.

-- OR --

• Press One Touch key.

• When called party answers, converse.
• When called party hangs up, your Dterm automatically returns to idle.

TO ORIGINATE A CALL USING SPEED CALLING

(INDIVIDUAL/GROUP)

• Press the Redial button.

• Enter via dial pad the desired speed calling number (00-99).

NOTE: Access to feature is based on data assignment.

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ACCOUNT CODE
To Enter:

• Lift handset or press Speaker, receive dial tone.

• Enter feature access code, receive service set tone.
• Enter Account Code (up to 10 digits).
• Receive dial tone and dial desired number.

To Enter Account Code After Authorization Code:

• Lift Handset or press Speaker, receive dial tone.

• Enter feature access code for Authorization Code, receive
service set tone.
• Enter Authorization Code, receive second service set tone.
• Enter Account Code, receive dial tone, and dial desired
number.

FORCED ACCOUNT CODE

• Lift handset or press Speaker, receive dial tone.

• Enter feature access code, receive service set tone.
• Enter Forced Account Code (up to 10 digits), receive dial tone.

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AUTHORIZATION CODE
To Enter Without Account Code:

• Lift handset or press Speaker, receive dial tone.

• Enter feature access code, receive service set tone.
• Enter Authorization Code (up to 10 digits).
• Receive dial tone, dial desired number.

VOICE FIRST/TONE FIRST

• Allows incoming station calls to your Dterm to either ring or go to voice

announcement.
• Press Speaker. Receive dial tone.
• Dial Voice/Tone access code, LED display
shows current mode receives feature dial tone.
• Press *, LED display shows mode change, receive feature set tone.

NOTE: Each time * is pressed, you alternate

between TONE and VOICE.

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ORIGINATING A VOICE CALL

• Lift handset.
• Dial desired station number.
• Press Voice key or press 1.
• Speak to called party.

TO ANSWER A VOICE CALL HANDS FREE

• Receive incoming Voice Call.

• Press MIC Key. LED lights.
• Respond hands-free.

NOTE: If privacy is required, lift handset.

AUTOMATIC INTERCOM
NOTE: Access to feature is based on data assignment.

To initiate:

• Lift handset or press Speaker key.

• Press AICM key.

- 21 -
 • Tone burst is sent.

To answer

• AICM key flashes green indicating an

incoming intercom call.
• Voice Call alert tone is heard.
• Press AICM, lift handset or press Speaker. LED lights solid green.

MANUAL INTERCOM

To initiate:

• Lift handset or press Speaker, press MICM,

ring back tone is heard.
• Each press of MICM key sends tone bursts.

To answer

• MICM key flashes, indicating an incoming call.

Ring tone may also be heard.
• Press MICM.
• Lift handset or press Speaker, LED lights solid green.

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 • If called station is engaged in a non-intercom call, the station may press
MICM after placing original caller on hold (with Hold key).

DIAL INTERCOM
To initiate:

• Lift handset or press Speaker key.

• Press DICM key.
• Dial desired intercom station number (0-9). Tone burst is sent. (Press 1 to
change to ring tone signal.

To answer

• DICM LED flashes, indicating an incoming intercom call. Tone burst or

ring tone is heard.
• Press DICM.
• Lift handset or press Speaker. LCD shows solid green.

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DIAL BY NAME USING SYSTEM SPEED DIALING
To initiate:

• Press the SYS soft key.

• Enter up to the first four characters of a name using the keypad.
• Press the UP or DOWN key to start the search.
• The name and the number are shown on the LCD. If more than one name
matches the letters entered, scroll through the matches with the UP or
DOWN soft key.
• If no matches are founds, the first System Speed Dial buffer will be
displayed.
• Press the Speaker key, or selecting a Line/Trunk key to dial the selected
number.

DIAL BY NAME USING STATION SPEED DIALING

To initiate:

• Press the DIRECTORY key .

• Enter up to the first four characters of a name using the keypad.

• Press the UP or DOWN key to start the search.
• The name and the number are shown on the LCD. If more than one name
matches the letters entered, scroll through the matches with the UP or
DOWN soft key.

- 24 -
 • If no matches are founds, the first System Speed Dial buffer will be
displayed.
• Press the Speaker key, or selecting a Line/Trunk key to dial the selected
number.

TO SAVE A NAME & NUMBER TO STATION SPEED DIALING

To register name & number:

• Press the DIRECTORY key

• Press the UP or DOWN key to select buffer to be programmed
• Press the FEATURE Key
• Using the key pad enter the name
• Press the FEATURE Key
• Using the key pad enter the number

NOTE: When entering an outside number you must include the Trunk Access
Code (i.e., 9) followed by area code and number.

TO PLACE A CALL ON HOLD

• Press Hold. Held line wink flashes.

NOTE: If held line appears on other Dterm stations,

the associated LED flashes red slowly.

- 25 -
 To retrieve:

• Lift handset or press Speaker.

• Press held line. Use handset to converse.

NOTE: Any station with this line appearance can retrieve the call.

If unanswered

• After preprogrammed time, Automatic Recall is initiated.

• Visual and audible signal (rapid flash and ring burst) is sent to station that
placed call on hold.

NOTE: Hold shows as a flashing green LED on your phone.

The same line on other phones shows as a flashing red LED.
Recall shows as a flashing green LED on your phone and
flashing red LED on other phones with the same line.

TO PLACE A CALL ON EXCLUSIVE HOLD

• Press Hold twice. Line appearance indicates

interrupted wink.
NOTE: If held line appears on other Dterm
stations, LED remains steadily lit red.

- 26 -
 • To retrieve

• Lift handset or press Speaker.

• Press held line. Use handset to converse.

NOTE: Only Dterm that set Exclusive Hold option can retrieve the call.

If unanswered

• After preprogrammed time, Automatic Recall is initiated.

• Visual and audible signal (rapid flash and ring burst) is sent to station
which placed call on Exclusive Hold. Recall shows as a flashing green
LED on your phone, and solid red on other phones with same line.

NOTE: Exclusive Hold excludes any other phone from picking up your
held call. Exclusive Hold shows as a flashing green LED on your phone.
The same line on other phones appears as a solid red LED.

TO PLACE A CALL ON REMOTE HOLD

To initiate:

• While in conversation with Station/Trunk Party

• Press the TRANSFER key. Receive interrupted dial tone
• Dial destination station's extension.
• Receive ring back tone.

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 • Press the Hold key. (Call is placed on hold at the destinations station’s
extension)
• Hang up.

To retrieve at destination :

• Lift handset or press Speaker.

• Press line on hold. Use handset to converse.

NOTE: Any station with the destination line appearance can retrieve the
call.

To retrieve from phone without destination line appearance:

• Lift handset or press Speaker

• Dial Access Code for Direct Call Pick-Up
• Dial destination station’s extension
• Use handset to converse

TO TRANSFER A CALL

• After conversing, ask party to hold.

• Press Transfer key. Receive interrupted dial tone.
• Dial destination station's extension, hang up or
wait for answer.

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CONFERENCE

• With call in progress, ask party to hold.

• Press Transfer, receive interrupted dial tone.
• Dial desired number.
• After call is answered, press Conf. Conf LED
lights.
• Three-way conference is established.
• If one party hangs up, other two remain connected. Conf LED
goes out.

TO ESTABLISH A BROKER CALL

• While engaged in a call and wishing to consult a third party,

press Transfer. Caller is automatically placed on hold.
• Dial desired party to consult.
• Press Transfer to return to original caller. Third party is
automatically placed on hold.
• Repeated depression of the Transfer button allows you to alternate
between calls.

NOTE: The display indicates connected station or trunk at

any given time.

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CALL BACK (STATION)

• Lift handset or press Speaker.

• Dial desired station number and receive busy tone or ring back tone.
• Press Call Back or dial 2 and receive service set tone.
• Restore handset.
• When busy station becomes idle or the station that did not answer initiates
or answers a call or accesses a feature and then becomes idle, the setting
station is alerted by ring and flashing LED.

TO ANSWER A CAMPED-ON CALL

• While engaged in a call, receive the camp-on

indication
(one short tone burst). Answer LED flashes.
• Press Answer. Call in progress is placed on hold.
• Connection to camped-on call is established.
• Press Answer to return to original call. Camped-on call is placed
on hold.
• Repeated depression of the Answer button allows you to alternate
between calls. Display indicates connected station or trunk at any given
time.

- 30 -
TO SET CAMP-ON (TRANSFER METHOD)

• With call in progress, ask party to hold. Depress Transfer button, feature
dial tone is heard.
• Dial desired station number and receive busy tone.
• Dial 4 and receive service set tone. Camp-on tone (2 tone bursts) is sent
to busy station.
• Restore handset.

CAMP-ON (CALL WAITING METHOD)

Example: Station 2000 is in conversation with 2008. Station 2001 dials 2000,
receives busy. Station 2001 can notify station 2000 that call is waiting.

To activate call waiting (Station 2001):

• Station 2001 press Speaker. Receive dial tone.

• Dial 2000 and receive busy.
• Press Transfer receive feature dial tone.
• Dial Camp-on (call waiting) access code.

To answer call waiting (Station 2000):

• Hear burst of tone. LCD display indicates CW and

Answer button flashes.

- 31 -
 • 2000 presses Answer button and converses with station 2001.

NOTE: Station 2000 can alternate between the two

parties by pressing Answer button.

CALL PARK (SYSTEM)

To Park a Call From Terminal With LCD:

• While connected to a station or trunk, press Transfer

and dial the Call Park access code, or press Call
Park key. Display shows HLD= (part location number nn=00-19).

To park a call from terminal without LCD:

• While call in progress, press Transfer and dial the Call Park access code,
or press CALL PARK.

Dial Call Park location number (00-19) and receive service set tone. (If park
location is busy, dial the next location number.)
Restore handset.

To retrieve a parked call:

• Dial Call Park local retrieval code and parked call location number (00-19).
• Station user is connected to parked call.

- 32 -
CALL PICKUP (GROUP)
When station within pickup group rings:

• Lift handset.
• Press CALL PICKUP or dial Call Pickup access code
(may be stored on-one-touch speed calling key).
• Connection to calling party is established.

CALL PICKUP (DIRECT)

• Lift handset.
• Press Call Pickup Direct. Lift handset. Key or dial
Call Pickup Direct access code (may be stored on
one-touch key).
• Dial extension number to be picked up.
• Connection to calling party is established.

OUTSIDE LINE QUEUING

(FROM EXTENSION DIAL TONE)
If outside line is busy

• Press Speaker of lift handset dial outgoing access code

(e.g.9).
• Receive Busy indication. Press Call Back key. Call is

- 33 -
 placed in queue for next available Outside Line.
• Replace handset.
• When Outside Line is available, setting station is alerted by ringing and
flashing red LED.
• Press Speaker or lift handset. Dial tone is heard. Dial desired number. (No
outgoing access code needed.)

TIMED QUEUING (OUTSIDE LINE ONLY)

• Press Speaker, receive dial tone.

• Dial Outside Line access code and desired number.
• Receive busy tone or ring no answer from distant end.
• Press Call Back key, LED flashes, leave speaker on.
• The desired number is automatically redialed.
• Pick up handset and converse.

NOTE: When station is in Timed Queue mode callers receive busy

indication.

EXECUTIVE OVERRIDE
If called station is busy:

• Press OVERRIDE key and converse.

NOTE: Interrupted parties receive warning

tone.

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LAST NUMBER REDIAL

To recall the last number dialed:

• Press Redial. Receive special dial tone.

• Press #. The number dialed will be redialed

and displayed.
NOTE: Each time the Redial key is pressed
the numbers dialed for the last five calls are
displayed sequentially.

CID CALL BACK

To search, call back, or erase a Calling Number using soft-keys:

• Lift the handset or press Speaker key.

• Press MESSAGE key.
• Press Search soft key to search for desired number.
• Press CB soft key to call back desired number.
• Press Erase soft key to erase desired number.

To search, call back, or erase a Calling Number without usingsoft-keys:

• Lift the handset or press Speaker key.

• Press MESSAGE key.
• Dial 1 to search for desired number.

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 • Dial 2 to call back desired number.
• Dial 3 to erase desired number..

CALL FORWARDING-ALL CALLS

To Set:

• Press Speaker. Receive dial tone.

• Press F-A or dial Call Forwarding access code.
Receive special dial tone.
• Dial destination station or external telephone number. Receive service set
tone.
• FWD LED lights (at your station if FD-A key was used).
• Press Speaker. Call Forwarding for all calls is set.

To verify (with 16 or 32-button Dterm):

• Press Speaker. Receive extension dial tone.

• Press FD-A or dial Call Forward-All access code.

• Display indicates the station number calls are forwarded to.

NOTE: If recipient station is a 16- or 32-button Dterm, LCD displays:

To cancel:

- 36 -
 • Press Speaker. Receive dial tone. Press FD-A plus * or dial Call
Forwarding cancel code. Receive service set tone. LED goes out at your
station (or the Dterm of the
sub line station).
• Press Speaker.

CALL FORWARDING BUSY

To set:

• Press Speaker. Receive dial tone.

• Press FD-B or dial Call Forwarding Busy access
code. Receive special dial tone.
• Dial destination station or external telephone number. Receive service set
tone.
• FD-B LED lights (at your station or at the Dterm of the sub line station you
are setting).
• Press Speaker. Call Forwarding Busy is set.

To verify (with Display Phone):):

• Press Speaker. Receive dial tone.

Press FD-B or dial Call Forwarding Busy access code.

• Display indicates the station number calls are forwarded to.

- 37 -
 NOTE: If recipient station is a 16 or 32-button Dterm, LCD displays:

To cancel:

• Press Speaker. Receive dial tone.

• Press FD-B plus * or dial Call Forwarding Busy
cancel code. Receive service set tone. LED goes
out at your station.
• Press Speaker. Call Forwarding is canceled.

CALL FORWARDING -NO ANSWER

To set:

• Press Speaker. Receive dial tone.

• Press FD-N or dial Call Forwarding No Answer access
code. Receive special dial tone.
• Dial destination station or external telephone number. Receive service set
tone.
• FD-N LED lights (at your station if FD-N key was used).
• Press Speaker. Call Forwarding No Answer is set.

To verify:

• Press Speaker. Receive extension dial tone.

• Press FD-N or dial Call Forwarding-No Answer
access code.

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 • Display indicates destination number of call forward.

NOTE : Call Forwarding for Busy and No Answer may be combined

depending upon system programming.

CALL FORWARDING DESTINATION

To set:

• Press Speaker. Receive dial tone.

• Press FD-DS or dial Call Forwarding Destination access code. Receive
special dial tone.
• Dial station number to be forwarded to this line. Wait for service set tone.

To cancel:

• Press Speaker. Receive dial tone.

• Press FD-DC or dial Call Forwarding Destination
cancel code.
• Dial station number to cancel.
• Press Speaker. Call Forwarding Destination is canceled.

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TO SAVE AND REPEAT A NUMBER

To save

• Press Speaker.
• Dial desired telephone number.
• Press S & R. Dialed number is now stored. S & R LED lights.

To repeat

• Press Speaker.
• Press S & R. Dterm automatically redials the programmed number.
• S & R automatically canceled. LED goes out.

NOTE: If saved number is busy or no answer is received, to save it again,

press S & R before hanging up.

INTERNAL ZONE PAGING WITH MEET-ME PAGE

This allows a system user to page over built-in speaker of Dterm terminal within
the assigned zone.

Example: Station A can page Station B. When Station B dials answer code, they
are connected.

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 To page (Station A)

• Lift Handset. Receive dial tone.

• Dial Internal Paging access code for the desired
zone or press key assigned for desired zone.
• Page Station B.
• Remain off hook.

To answer (Station B)

• Station B dials Meet-Me answer code, and they are

immediately connected.

NOTE: Access to feature is based on data assignment.

BOSS/SECRETARY CALLING

Secretary

• Lift handset, press boss' ringing line. Ask

calling party to hold.
• Press boss' line again. Voice Call is automatically established.
• Announce the call to the boss.

If boss accepts call

• Secretary replaces handset.

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 • Boss lifts handset, presses flashing line.

If boss refuses call

• Secretary presses Transfer key to return to calling party.

NOTE: Access to feature is based on data assignment.

BOSS/SECRETARY OVERRIDE

Example: Station 2000 is boss, Station 2001 is secretary.

Boss is connected to 2003. Incoming call on Outside line
connects to secretary, but is intended for boss.

Secretary

• Lift handset to answer Outside line, ask caller to

hold.
• Press Boss' line. Outside line is placed on hold,
Boss hears burst of tone and Boss' Answer key
flashes.

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 Boss

• Hears burst of tone, Answer key flashes. LCD display indicates:

Option 1
• Boss presses Answer and converses with secretary. Outside line is placed
on hold.
• Secretary hangs up. Boss is connected to Outside line.
• Boss can alternate between the two parties by pressing Answer.

Option 2
• Boss does not respond to burst of tone, secretary presses Transfer key.
• Secretary is connected to Outside line.

Option 3
• Boss presses Answer and converses with Secretary. Outside line is
placed on hold.
• Secretary is return to Outside line.

DO NOT DISTURB

• Press Speaker Receive dial tone.

• Press DND or dial DND access code. LED lights.

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 • To cancel
• Press Speaker Receive dial tone.
• Press DND. LED goes out.

TIMED REMINDER

Example: Station 2000 wants to be reminded of a 9:00 a.m. meeting.

To set

• Press Speaker.
• Press Timed Reminder key or dial Timed
Reminder access code.
• Dial the desired reminder time in military
format, receive set tone.
At 9:00 a.m. on the same day you will receive a
reminder call. Upon answering you will hear
music source if available.

To cancel
• Press Speaker. Receive dial tone.
• Press Timed Reminder key and # or dial Timed Reminder access code.
• Receive set tone.

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 • Press Speaker key.

PRIVACY RELEASE

Example: D term Station B is engaged in a conversation, and allows Dterm Station

A to enter the call in progress.

• Station 2000, while engaged in conversation, presses Conf key. Conf key
flashes.
• Station 2001 lifts handset or presses Speaker.
• Station 2001 presses the line appearance of Station 2000.
• A three-way conference is established.

RETURN MESSAGE SCHEDULE

NOTE: With Display Dterm

Allows station user to register a return schedule when leaving the office and have
the schedule display on the calling Dterm LCD.
To set

• Station Speaker. Receive dial tone.

• Dial Return Schedule access code.
• Dial the number corresponding to desired message.

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 Dial Message
0 IN:BACK HH:MM
1 OUT:BACK HH:MM
2 AWAY:BACK MM:DD
3 VACATION MM:DD

• If 0 or 1: dial desired military time.

• If 2 or 3: dial month and day.
Example: June 24=0624.
• Receive dial tone.
• Press Speaker.

To cancel

• Press Speaker. Receive dial tone.

• Dial Return Message schedule cancel code.
• Receive set tone.
• Press Speaker.

NOTE : Access to feature is based on data assignment.

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NAME DISPLAY

NOTE: Display Dterm

A name with up to 8 characters can be entered to display the name on other Dterm
telephones when making a call.

• Press Speaker Receive dial

tone.
• Dial the Name Assignment
access code and receive special
dial tone.
• Using the keypad, depress the
key with the desired letter to
display the first letter on the key.
The display will indicate the
numerical designation.
Subsequent depressions will
advance through the letters on
that key. The following TABLE
can be used as a guide to indicate the key and the number of depressions
required to display numbers, letters, spaces and periods.
• When the desired letter is displayed, depression of the Transfer key will
change the letter to a lower case letter (default is upper case). Depress
the Hold key to enter that letter and advance to the next entry.

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 • Repeat the previous two steps until the desired name is displayed and
entered.
• Press Speaker.

For example, to enter "Paul":

QUICK REFERENCE GUIDE

Outside Line 9

Queuing-Outside Line Set *1

Call Back Cancel #1

Call Forwarding-All Calls Entry *5

Cancel #5

Call Forwarding-No Answer/Busy Line Entry *6

Cancel #6

Call Forwarding-Destination Entry *7

Cancel #7

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Do Not Disturb Set *8
Cancel #8

Last Number Redial **

Account Code Entry *#

Station Speed Dialing Originate #*

System Speed Dialing Originate ##

Operator Call 0

Call Hold 11

Internal Zone Paging Group 0 Page 50

Group 1 51
Group 2 52
Group 3 53
Group 4 54

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Internal Zone Paging Group 0 Answer 55
Group 1 56
Group 2 57
Group 3 58
Group 4 59

Time Reminder/Automatic Wake up Set 5*

Cancel 5#

Voice/Tone Toggle 60
Station Name Assignment 62

Call Park System Retrieve 6#

Call Park System Set 6*

Night Pickup 72

Call Pickup-Direct 73

Call Pickup-Group 74

Call Pickup-Designated Group 75

Station Speed Dialing Entry 7*

Cancel 7#

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www.cng.nec.com

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