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Stay Connected, Stay Secure - 535689724

Taxpayers are urged to keep their bank and security contact details updated with SARS to ensure efficient processing of refunds during the 2025 filing season. Instructions for updating these details are provided, including the necessity of receiving One-Time Pins (OTPs) for verification. If contact details are outdated, taxpayers must contact the SARS Call Centre or visit a branch for assistance.

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3 views2 pages

Stay Connected, Stay Secure - 535689724

Taxpayers are urged to keep their bank and security contact details updated with SARS to ensure efficient processing of refunds during the 2025 filing season. Instructions for updating these details are provided, including the necessity of receiving One-Time Pins (OTPs) for verification. If contact details are outdated, taxpayers must contact the SARS Call Centre or visit a branch for assistance.

Uploaded by

watsonnicklousjw
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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KEEP YOUR BANK DETAILS UPDATED

STAY CONNECTED, STAY SECURE

Enquiries should be addressed to SARS:


Contact Detail
SARS Contact Centre Tel: 0800 00 SARS (7277)
Alberton SARS online: www.sars.gov.za
M MAJOLA 1528
small 447/5Heath road
Vereeniging
Vereeniging Details
1984 Taxpayer Reference Number: 0431936285 Always quote this reference
number when contacting SARS
Case Number: 535689724
Issue Date: 2025/05/16

Dear Taxpayer

KEEP YOUR BANK DETAILS UPDATED - STAY CONNECTED, STAY SECURE

As the 2025 filing season approaches, SARS requires taxpayers to ensure that their banking details are correct and
updated. This ensures efficient processing of any refund that may be due.

If you need to change your bank details, you must first check that your security contact details (email and cell phone
number) and SARS eFiling log-in details are up to date.

PEASE NOTE: There is no need to do anything if your banking details and security contact details are up to date.

Why Keeping Your Details Updated Matters?


1. Stay informed: receive important updates about your tax affairs immediately.
2. Receive One-Time Pins (OTP): SARS will use your contact details (email or cell phone number) to send you an
OTP.
- Your OTP is the key to your eFiling account and for updating your banking details.
- If your contact details are outdated, your OTP will not reach you, making it difficult for you to update or change
your bank details.
3. Secure your account: keep your log-in details current and protect your information

How to Update Your Information

A. To Update Your Security Contact Details (Required to receive OTPs)

1. Log in to eFiling (sarsefiling.co.za).


2. Click on "My Profile" in the menu on the left-hand side of the screen.
3. Select "Profile and Preference Setup" and scroll to the "Security Contact Details" section. Here, you can update
your email address or cell phone number.
4. Verify with OTP: choose your preferred method of communication (email or SMS) to receive an OTP. Enter the
OTP to confirm the changes.
5. Save changes: once the OTP is verified, your updated contact details will be saved.

B. To Update Your Banking Details Quickly

1. Log in to eFiling.
2. Click "Update My Personal Income Tax Bank Account".

M MAJOLA 11703682

0431936285 2025

WD01 : 01/02

WD01 WD01

2025-05-16 2016.01.00 SYSGENOUTLET_ROPP Page: 01/02


3. The Banking Details Update screen will be displayed.
4. Click the drop-down menu to select the bank name.
5. Fill in the branch code/branch name, account number, account type and account-holder name.
6. Click "Update Banking Details".
7. Confirm the banking-details change with the OTP sent to your preferred method of communication.

NOTE: If both your email address and cell phone number have changed and you cannot follow the steps above, you
will need to call the SARS Contact Centre (0800 00 7277) or visit a SARS branch to verify your identity. To avoid
long queues, first book an appointment through the SARS website (www.sars.gov.za).
Update your details today for a smoother, safer filing season.

Sincerely

ON BEHALF OF THE COMMISSIONER FOR THE SOUTH AFRICAN REVENUE SERVICE

M MAJOLA 11703682

0431936285 2025

WD01 : 02/02

WD01 WD01

2025-05-16 2016.01.00 SYSGENOUTLET_ROPP Page: 02/02

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