Final Report of Zomato
Final Report of Zomato
Zomato Ltd
"Never Have a Bad Meal"
About the Company NSE Code :ETERNAL LTD
Zomato is an Indian online food ordering and delivery service owned by Eternal Limited. Created in 2008 CMP : 237.55
by Deepinder Goyal and Pankaj Chaddah, it began as a restaurant aggregator, providing menu 52 Week H/L : 304.70/146.30
information, user reviews, and recommendations, and expanding to more than 20 countries. Having its
Headquater in Gurugram ,in 2015, Zomato entered the food delivery market in India, which soon after Stock Data as on 23rd May
became its core business. As of 2023, it provides food delivery and table reservation options in more than
800 Indian cities.As of Q4 FY25, the company has 1007 Stores. Nifty 50 : 24845.15
Business Profile (INR In Crs) O/s Shares (In Crs ) : 965.03
Dividened Yield(in%) : 0.00%
Segments GOV
1
Adjusted Revenue Adjusted EBITDA
Market Cap(in Crs) : 229244.08
A. Food ordering and delivery Beta of Stock With Nifty : 0.8570
platform where customers can Top Shareholder's in the Company (in%)
search and discover local 32,224 7,792 912 Info Edge Ltd 12.38%
restaurants, order food, and have 23% YoY 27% YoY 922 YoY Deepinder Goyal 3.83%
it delivered reliably. Sbi Nifty 50 Etf 2.43%
B. Quick delivery (in <15 minutes) of Antfin Singapore H.Ltd 1.95%
products across categories i.e Icici Prudential Fund 1.78%
fresh, staples,electronics, beauty, 32,224 2,301 -384 Kotak Flexicap Fund 1.77%
general merchandise. 93% YoY 116% YoY 632 YoY Uti-Flexi Cap Fund 1.75%
Camas Investments Pte. Ltd. 1.74%
Combination of Dining-out & 3,225 258 -6 Nippon Life India Trustee Ltd 1.49%
C. ticketing business i.e events and 136% YoY 51% YoY 7 YoY Hdfc Mutual Fund - Mid Cap 1.48%
outdoor entertainments. Shareholding Pattern
D. B2B business (Hyperpure) - 3,172 -126 5.98%
supplying quality food 111% YoY 68 YoY
Fii
ingredients
26.18% 44.36% Diis
Financial Highlights
Improvement in profitability resulting in steady increase in cash balance (cash balance as at end of Q3FY25: INR 19,235 crore)
Blinkit GOV scaling rapidly driven by increase in transacting customer base and AOV; FY26 GOV expected to grow 100%+ YoY
Improvement in profitability largely driven by operating leverage due to higher throughput per store.
At the end of Mar-24, we had 7.4 million active Gold members on our Platform
Zomato’s take rate in the September quarter of FY24 was 24.1%, an improvement of 28 basis points
Average monthly transacting customers grew 73% YoY to 5.1 million in FY24.
The Ticketing Platform has been launched in 13 cities in India through a separated live tab on the Zomato app.
Food delivery revenue from operations grew 40% YoY to INR 6,361 crore in FY24
Hyperpure revenue more than doubled to INR 3,172 crore (111% YoY growth) in FY24
Going-out business grew 51% YoY to INR 258 crore from INR 171 crore in FY23.
Ever Wondered How Zomato Revenue Model Look Like?
Sources of Revenue Food Delivery GOV 32,335 Food Delivery Orders 753
A.Food Delivery and Table Reservation Commissions 26,305 647
One of Zomato’s primary revenue streams is the commission it charges 535
21,297
restaurants for each order placed through its food delivery service. When a
user orders food from a restaurant via the Zomato app, the restaurant pays a
percentage of the order value as a commission to Zomato. This commission
varies, but is typically in the range of 15% to 25% of the order amount,
depending on the restaurant’s agreement with Zomato. Also, Zomato earns a
commission from the restaurant for each successful reservation made
through its platform. FY22 FY23 FY24 FY22 FY23 FY24
In addition to the commission charged to restaurants, Zomato may impose Annual Transacting 63 Active Restaurent
delivery fees on customers for food orders. These fees contribute to the Customer Partners 247
overall revenue, with the amount often varying based on factors such as 210
order value and location. 58 180
E Others
Till FY23 "Others" Include (a) Revenue from Dining out in India & UAE,(b) Revenue from Zomato Live that Includes events like Zomaland
During FY24 Zomato has re-classified "Going out" as a separate business segment including dining out (India& UAE) + Ticketing.\
Prior to FY23, Dining out business(India&UAE) is a part of Others segment
Breakup of the Cost Elements : Cost Analysis
Cost Elements
Cost of goods sold Finance Cost
COGS primarily relates to the Hyperpure business and grew in Increased 47% YoY to INR 72 crore in FY24. This primarily
line with Hyperpure Revenue growth where Zomato increased includes interest on lease liabilities recorded under Ind AS 116
the minimum order value threshold below which restaurants are which increased YoY as Blinkit store network scaled to 526
not allowed to place orders. This led to churn of smaller stores by Mar-24 from 377 stores in Mar-23.
unprofitable customers and increase in average order value
which resulted in better profitability.
Delivery and Related Charges Advertising and Sales promotion expenses
Increased 54% YOY in FY24 due to increase in food delivery fee Increased 17% YoY to INR 1432 in FY24. This includes Platform
paid to delivery partners due to increase in order volumes as a Funded subsidies(Eg.Discount from own pockets of the
result of free accounts opened under Zomato Gold Zomato),marketing, customer Acquistion cost and customer
Program.Further there had been increase in delivery partner retention cost.
support cost.
IT Support Services Outsourcing
Increased 25% YoY to INR 485 in FY24 due to Software Increased 11% YoY to INR 330 in FY24 due to recruitment of off
Subscription Cost, Server hire charges and communication cost roll manpower cost in Quick Commerce business operations and
for Consolidated operations i.e including Blinkit. call center and support across food delivery and Quick
commerce operations.
Payment Gateway Charges Others
Increased 23% YoY to INR 190 Crore in FY24 due to i ncreased in Increased 43% YoY to INR 1179 which includes warehousing
GOV transacted across our Platform. Cost, Logistics cost,Rental expenses, Legal & Professional
Charges, General & adminstrative Charges.
Depreciation Employee Benefit Expenses
Increased 20% YoY to INR 526 in FY24 due to Increase In ROU Increased 13% YoY to INR 1659 in FY24 due to Increases in
Assets recoginesd under IND AS 116. salaries and wages due to Increase in overall head count of the
Zomato.
4.15%
Others 0.57%
Advertisement 9.31%
3.83%
Delivery 1.50% 2.60%
Delivery Advertisement IT Support Outsourcing
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000
Payment Gateway Others COGS Employee Benefit
FY24 FY23
Finance Cost Depreciation
Global Trends Overview
Competing Market Size Global Online Food Online Food Delivery- India($
The India online food delivery market, valued at USD 48.07 delivery Market Size Billion) Growing at CAGR of
Billion in 2024, has seen substantial growth, offering access to a
Estimations 27.30%
diverse range of cuisines and dining options. The market is
expected to grow at a compound annual growth rate (CAGR) of 1.57
27.30% from 2025 to 2034, potentially reaching USD 537.23
Billion by 2034, as delivery platforms adopt eco-friendly
packaging and sustainable practices to appeal to 204.57
environmentally conscious consumers.Further the Online Food 0.78 160.7
126.24
Delivery Market size is estimated at USD 0.78 trillion in 2025, 99.17
77.9
and is expected to reach USD 1.57 trillion by 2030, at a CAGR of 61.19
15.01% during the forecast.
Zomato has made a hefty Investments in Debentures or Bonds and Governmnet Securities to prevent money value loss on
unutilised Capital and get some yield on unutilised money.Further there had been decline in Bank Deposits which get further
utlised in the Business Operations.Increase in Stores/warehouses seen as a positive Sign, However results in Increase in
Liabilities in form of Lease.
Profitability Analysis
i) Adjusted Revenue
INR billion, unless specified otherwise FY19 FY20 FY21 FY22 FY23 FY24 FY25
Food delivery 9.1 23.6 21.6 47.6 61.47 77.92 94.18
Hyperpure (B2B supplies) 0.1 1.1 2.0 5.4 15.06 31.72 61.96
(1)
Quick commerce - - - - 8.06 23.01 52.06
Going-out (2) 2.58 7.37
4.8 6.6 2.8 2.4 2.34
Others(3,4) 0.22 0.24
Total Adjusted Revenue 14.0 31.3 26.5 55.4 86.93 135.45 215.81
YoY % change 201% 123% -15% 109% 57% 56% 59%
Total Adjusted Revenue (ex- quick
14.0 31.3 26.5 55.4 78.87
commerce)
YoY % change 201% 123% -15% 109% 42%