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    8 Competencies

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    Priyanka Roy
    The document outlines 8 competencies for leaders: results oriented, transformational leadership style, future focused, customer focused, clear communicator, technological awareness and understanding, exercises sound and consistent judgment & decisions, and people developer. Each competency is described in 1-2 paragraphs explaining the focus of the competency and listing some relevant skills.

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    8 Competencies

    Uploaded by

    Priyanka Roy
    61 views2 pages
    The document outlines 8 competencies for leaders: results oriented, transformational leadership style, future focused, customer focused, clear communicator, technological awareness and understanding, exercises sound and consistent judgment & decisions, and people developer. Each competency is described in 1-2 paragraphs explaining the focus of the competency and listing some relevant skills.

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    The document outlines 8 competencies for leaders: results oriented, transformational leadership style, future focused, customer focused, clear communicator, technological awareness and understanding, exercises sound and consistent judgment & decisions, and people developer. Each competency is described in 1-2 paragraphs explaining the focus of the competency and listing some relevant skills.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    61 views2 pages

    8 Competencies

    Uploaded by

    Priyanka Roy
    The document outlines 8 competencies for leaders: results oriented, transformational leadership style, future focused, customer focused, clear communicator, technological awareness and understanding, exercises sound and consistent judgment & decisions, and people developer. Each competency is described in 1-2 paragraphs explaining the focus of the competency and listing some relevant skills.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    8Com mpetencies

    ResultsOrien nted

    Transfo ormational l LeadershipStyle

    FutureFo ocused

    Cu ustomer Fo ocused

    UM Leader

    Clear Communicator

    Technological enessand Aware Unde erstanding People r Developer

    ExercisesSound sistent andCons Judgme ent& Decisions

    ClearCommunicator:Theleaderwhoisaclearcommunicatorensuresthattheirmessageisclearforthe differenttypesofaudienceswithwhomheorsheiscommunicating.Someoftheskillswithinthiscompetency includeactivelistening,feedback,verbalandnonverbalcommunication,writtencommunication,using empatheticratherthansympatheticstatementsandpresentationskills.Learningactivitiesassociatedwiththis aredesignedtopromotetheexchangeofideasbetweenorganizationalmembers. ResultsOriented:Theleaderwhoisresultsorientedisfocusedonoutcomesandtakesaccountabilityforhisor heractionsaswellastheirteams.Someoftheskillsassociatedwiththiscompetencyareprojectmanagement, staffingandproductivity,goalsetting,strategicplanning,fiscalmanagementdelegation,benchmarkingand continuousimprovement. FutureFocused:Afuturefocusedleaderisonewhoiscommittedtoprogress.Heorshefullyunderstandsthe vision,strategicobjectivesandcultureoftheorganization,andusesthisperspectiveasaframeworkfor influencingeventsandchangetorealizethatvision.Someoftheskillsassociatedwiththiscompetencyare: systemsthinkingchangemanagement,visioning,organizationaldevelopmentandstrategicagility. ExercisesSoundandConsistentJudgment&Decisions:Thiscompetencyaddressestheneedforaleaderto consistentlymakedecisionsbasedonanalyzingavailableinformation/data,andweighingthatwithethicaland organizationalimpact.Someoftheskillsincludedinthiscompetencyare:problemsolving,decisionmaking, criticalthinking,anddataanalysis. PeopleDeveloper:Thecompetencyofpeopledeveloperfocusesontheleadersprimaryfunctionofdeveloping theorganizationsmembershipthroughempowermentwhichfostersemployeeengagement.Someoftheskills includedinthiscompetencyyouare:employeecoaching,givingfeedback,mentoring,professional development,andperformancemanagement. TechnologicalAwarenessandUnderstanding:Theleaderwithtechnologicalawarenessiscapableofinterfacing withtheorganizationsnetworksasappropriatetohisorherfunction,isabletouseUMsproductivitysoftware applications,andstaysabreastoftechnologyadvancesinhisorherprofessionalarea.Skillsforthiscompetency include:emailetiquette,implementationandmasteryofindustryspecificapplications,MicrosoftOfficeWord, Excel,PowerPointandOutlookbasicsandinternetsearchapplications. CustomerFocused:Thecustomerfocusedleaderensuresthathisorherunitordepartmentspolicies, procedures,andemployeesarealignedwiththeneedsofthecustomer.Customerisdefinedasinternaltothe team,betweenunitsandtheexternalvisitor/guestoftheorganization.Skillsassociatedwiththiscompetency includedealingwithdifficultpeople,continuousimprovement,systemsthinking,andsettingstandardsfor service. TransformationalLeadershipstyle:Thetransformationalleaderissomeonewhoishighlyethicalwithaclear visionofthefuture.Heorshepromotesemployeeengagement,motivatesindividualsandteamstohigher levelsofproductivity,andusesinfluentialratherthandirect/coercivepowertogaindesiredresults.Someskills includedinthiscompetencyaremanagingconflict,teambuilding,promotingdiversity,hiringandstaffing, motivation,andnetworking.

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