March 1, 2019

Account Number: 8448 30 050 1014630

Security Code: 1707
Service At: 1006 E KAY ST
COMPTON CA 90221-1515

SPECTRUM NEWS

Have questions about your bill? NOTE. Taxes, Fees and Charges listed in the Summary only apply
Visit us at twc.com/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 1-855-70-SPECTRUM (1-855-707-7328) following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Service from 03/11/19 through 04/10/19
Summary details on following pages Promotion Discount Thank you for being a customer. We hope
you are continuing to take advantage of all that your services have
Previous Balance 381.24 to offer.
Payments Received -Thank You! -189.16
When you signed up for your new services, you received a
Past Due Balance - Due Now $192.08 discounted promotional rate on your bill. Although the discounted
Spectrum TV™ 108.98 rate for the first part of your promotion is about to end, we are
Spectrum Internet™ 34.99 pleased to continue to provide you a discount off standard pricing
for an additional 12 months, beginning with your next monthly
Spectrum Voice™ 29.99 statement.
Other Charges 11.99
One-Time Charges 5.99 Thank you again for your business. It is our pleasure to serve you.
_________________________
Taxes, Fees and Charges 8.67
Current Charges Due By 03/21/19 $200.61 Get the NEW Spectrum Mobile. Our new wireless
service with an UNLIMITED DATA PLAN of $45 a
Total Due $392.69 month for each line. Enjoy FREE unlimited nationwide
talk and text on the nation's largest, most reliable LTE
network. All this with no contract and risk-free with our
30-Day Money-Back Guarantee. Call 1-855-443-9955
today and get a great deal on a new smartphone!
(Spectrum Internet subscription required.)

MOVING SOON? LET US HELP. Call today to transfer your

Spectrum services and we'll have you connected before you're even
unpacked. Plus, the Spectrum Mover Resource Center can make
Please note your account is past due. your move easier with handy tips and more. Call 1-844-869-1076
To avoid a late fee, the BALANCE must be paid by the DUE or visit Spectrum.com/easy2move to get moving.
_________________________
DATE. If unpaid balance is not paid immediately your service
may be interrupted. There may be additional fees to restore
service. Thank you for your prompt payment.

March 1, 2019
ODALYS CAMPOS
Account Number: 8448 30 050 1014630
Service At: 1006 E KAY ST
COMPTON CA 90221-1515
4145 S. FALKENBURG RD RIVERVIEW FL 33578-8652 keep
8448 3000 NO RP 01 03022019 NNNNNYNN 01 045279 0118
Total Due $392.69
ODALYS CAMPOS Amount you are enclosing $
1006 E KAY ST
COMPTON CA 90221-1515

Please Remit Payment To:

TIME WARNER CABLE
PO BOX 60074
CITY OF INDUSTRY CA 91716-0074
Page 2 of 4 March 1, 2019

ODALYS CAMPOS Have questions about your bill?

Account Number: 8448 30 050 1014630 Visit us at twc.com/billing
Security Code: 1707 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8448 3000 NO RP 01 03022019 NNNNNYNN 01 045279 0118

Charge Details Other Charges

Previous Balance 381.24 Broadcast TV Surcharge 11.99
Credit Card Payment 02/07 -189.16 Other Charges Total $11.99
Past Due Balance - Due Now $192.08

Payments received after 03/01/19 will appear on your next bill.

One-Time Charges
Service from 03/11/19 through 04/10/19 Illu./dr/grinch HD 02/08 10:26p 5.99
One-Time Charges Total $5.99
Spectrum TV™
Spectrum TV Gold 69.99 Taxes, Fees and Charges
Latino View 8.99
PEG Capital Fee 1.41
Spectrum Receivers 30.00
Franchise Fee 7.20
4 Receivers at 7.50 each
Regulatory Cost Recovery Fee 0.06
DVR Service 12.99
Taxes, Fees and Charges Total $8.67
Promotional Discount -12.99
$108.98
Current Charges Due By 03/21/19 $200.61
Total Due $392.69
Spectrum TV™ Total $108.98

Spectrum Internet™
Spectrum Internet with WiFi 34.99
$34.99 Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
may change without notice.
Spectrum Internet™ Total $34.99
Terms & Conditions - Spectrum's detailed standard terms and
Spectrum Voice™ conditions for service are located at spectrum.com/policies.

Phone number (424) 785-8514 Spectrum Receiver $7.50 - Charges include $6.50 for Receiver Rental
Unlimited Long Distance 29.99 and $1.00 for Secure Connection.
Pkg Includes: Phone Line, Modem, Up to 23 Calling
Features, Calling Within U.S., Canada, Mexico, Puerto Programming Changes - For information on any upcoming
Rico, Guam & The Virgin Islands programming changes, please consult the Legal Notices published in your
$29.99 local newspaper and on spectrum.net/programmingnotices.

For additional call details,

please visit twc.com/account.

Spectrum Voice™ Total $29.99

Continued on the next page....

Local Spectrum Store: 3180 Imperial Hwy, Suite A, Lynwood CA 90262 Store Hours: Mon thru Sat - 9:00am to 8:00pm; Sun- 12:00pm to 5:00pm

Visit Spectrum.com/stores for store locations. For questions or concerns, visit Spectrum.net/support or call 1-855-707-7328.

Your WAY can be the GREEN way! Payment Options

GO GREEN with Spectrum.
Online Bill Pay is helping the environment one customer at a time. Pay Online - Sign up at twc.com/account . Have your account
It's easy - all you need to do is sign up for Online Bill Pay. number and security code ready, found on the top of this page.
It will save you money on postage and time - and it will also save trees!
Pay by Phone - Make a credit card payment free of charge using our
Enrolling is easy, just go to twc.com/gogreen. automated payment option at 1-888-892-2253; simply say “pay my bill”.
Use your Visa, MasterCard, Discover or American Express card.
Each month, you'll receive a paperless e-bill that you pay online with your For questions or concerns, please call 1-855-707-7328.
choice of payment options.
• Debit Card - Credit Card - Electronic Funds Transfer
• Receive a quick summary of your account at any time
• Access up to 6 months of statements
Page 3 of 4 March 1, 2019

ODALYS CAMPOS Have questions about your bill?

Account Number: 8448 30 050 1014630 Visit us at twc.com/billing
Security Code: 1707 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8448 3000 NO RP 01 03022019 NNNNNYNN 01 045279 0118

Alternate Statement Formats - Alternative formats of Spanish, Spanish If you believe there is an error on your bill or have a question about your
or English Braille and Spanish or English large print are available for service, please call Time Warner Cable Information Services (California),
future billing statements and customer communications, by request, and LLC customer support at 1-888-438-2427 .
can be provided within 30 days of Spectrum's receipt of the request. To
request an alternative format option, please contact Spectrum at If you are not satisfied with Time Warner Cable Information Services
1-844-762-1301. (California), LLC response, submit a complaint to the California Public
Utilities Commission (CPUC) by visiting http://www.cpuc.ca.gov/complaints/.
Billing and service complaints are handled by the CPUC's Consumer Affairs
Broadcast TV Surcharge - The Broadcast TV Surcharge is a fee Branch (CAB), which can be reached by the following means if you prefer not
reflecting charges assessed to Spectrum by the owners of local to submit your complaint online:
broadcast and local "network-affiliated" TV stations.
Telephone: 1-800-649-7570 (8:30 AM to 4:30 PM, Monday through Friday)
Authorization to Convert your Check to an Electronic Funds Mail: California Public Utilities Commission, Consumer Affairs Branch, 505
Transfer Debit - If your check is returned, you expressly authorize your Van Ness Avenue, Room 2003, San Francisco, CA 94102.
bank account to be electronically debited for the amount of the check plus
any applicable fees. The use of a check for payment is your If you have limitations hearing or speaking, dial 711 to reach the California
acknowledgment and acceptance of this policy and its terms and Relay Service, which is for those needing direct assistance relaying telephone
conversations, as well as their friends, family, and business contacts. If you
conditions.
prefer having your calls immediately answered in your mode of
communication, dial one of the toll-free language-specific numbers below to
Late Fee - This bill is now due and payable. A late payment charge of be routed to the California Relay Service provider.
$4.75 will be assessed if the account is past due. Please contact
Spectrum with bill questions. If your questions remain unresolved, you
may contact the CPUC's Consumer Affairs Branch at 1-800-649-7570. Type of Call, Language and Toll-free 800 Number

Video Closed Captioning Inquiries - Spectrum provided set-top boxes TTY/VCO/HCO to Voice: English 1-800-735-2929
for video consumption support the ability for the user to enable or disable Spanish 1-800-855-3000
Closed Captions for customers with hearing impairment. For immediate
closed captioning inquiries, call 1-855-707-7328 or email Voice to TTY/VCO/HCO: English 1-800-735-2922
PriorityEscalationTeam@chartercom.com. For assistance with an Spanish 1-800-855-3000
ongoing closed captioning issue, please send your concerns via US Mail
to W. Wesselman, Director, 2 Digital Place, Simpsonville, SC 29681, From or to Speech-to-Speech: English & Spanish 1-800-854-7784
send a fax to 1-704-697-4935, or email
closedcaptioningissues@charter.com. To follow up on a written closed
captioning concern only, please call 1-877-276-7432.

Franchise Administrator - City of Compton 205 S Willowbrook Ave

Compton CA 90220 Phone: (310) 605-5500

Complaint Procedures - You have 60 days from the billing date to

register a complaint if you disagree with your charges.

Spectrum Voice Provider - Time Warner Cable Information Services

(California), LLC

The following taxes, fees and surcharges are included in the price
of the applicable service - TAXES: UTILITY USERS
TAX-TELECOMMUNICATION $2.24. FEES AND CHARGES: CA
RELAY SERVICE & COMM. DEVICEFUND $0.09, CASF AND HIGH
COST B SURCHARGE $0.11,CTF - CA TELECONNECT FUND $0.15,
E911 SURCHARGE $0.14, FEDERAL UNIVERSAL SVC RECOVERY
FEE $1.00, HIGH COST FUND SURCHARGE A $0.07, REGULATORY
COST REC.

Billing - This bill is now due and payable; it becomes subject to a late
payment charge if not paid within 15 calendar days of presentation date.
Should you question this bill, please request an explanation from Time
Warner Cable Information Services (California), LLC.

If you believe you have been billed incorrectly you may file a complaint
with the California Public Utilities Commission, Consumer Affairs Branch,
505 Van Ness Avenue, San Francisco, CA 94102. To avoid having
service disconnected, payment of the disputed bill should be made “under
protest” to the CPUC or payment arrangements should be made
agreeable to the CLEC pending the outcome of the Commission's
Consumer Affairs Branch review. The Consumer Affairs Branch shall
review the basis of the billed amount, communicate the results of its
review to the parties and inform you of your recourse to pursue the matter
further with the Commission.
Page 4 of 4 March 1, 2019
Have questions about your bill?
ODALYS CAMPOS Visit us at twc.com/billing
Account: 8448 30 050 1014630 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
Security Code: 1707
8448 3000 NO RP 01 03022019 NNNNNYNN 01 045279 0118