GERA DEVELOPMENTS PVT. LTD.

200, Gera Plaza, Boat Club Road, Pune - 411001

TENANCY FITOUT MANUAL

• This Manual serves as basic guidelines in maintaining the Units & it’s
finished items.
• All unit owners are requested to read the manual & get thoroughly
acquainted with the prescribed guidelines laid in Manual to avoid any
discrepancy at later stage.
• Gera’s warrantee is void if these guidelines are not complied with.

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 Index
Sr. No Content Page No.
1 General instructions for Fit Out 3
1.1 Prohibited activities 3
1.2 Precautions while fitout 5
2 Know your Unit 7
2.1 Walls 7
2.2 Ceramic / Vitrified Tile Flooring 7
2.3 Wooden Doors 8
2.3.1 Cleaning & care 8
2.4 Rolling shutter 9
2.5 Aluminium sliding doors & windows 9
2.5.1 Maintenance & care 10
2.6 Weather shed canopy 11
2.7 Glass Partitions 11
2.8 Glass Facade 11
2.9 Passage & Lobby Ceiling 13
2.10 Toilet space provision inside unit 13
2.11 Bathrooms 13
2.12 Bottle trap care 15
2.13 General plumbing care 15
2.14 Domestic water supply system 15
2.15 Flushing Water Supply System 16
2.16 Soil & waste drainage 17
2.17 Restaurant Kitchen Drainage 17
2.18 Storm & rainwater drainage 17
2.19 Sewage Treatment Plant 17
2.20 Dewatering System 17
2.21 Electrical System 18
2.21.1 Power 18
2.21.2 DG Backup 18
2.21.3 Unit DB SLD 19
2.22 Common Dish 19
2.23 Broadband (Voice & Data) connection & WIFI router 19
2.24 Air Conditioning 19
2.25 Emergency Management Facility / Fire Fighting 20
2.26 Lifts / Elevators 22
2.27 CCTV 23
2.28 Facade lighting 23
2.29 OWC 23
2.30 Space provision for Gas bank 23
2.31 Space for CAM & WAP store 23
2.32 Road, Parking, Pathways 24
3 Facility Management & Security Services 25
3.1 Facility Management 25
3.2 Security Services 25

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1 General instructions for Fit Out:
• Timing of the Work: Fit out work can be done between 9:00 AM to 6:00
PM on any working day. However, work causing noise & disturbance
to other occupants (e.g., drilling, hammering, or polishing etc.) should
not be done / avoided as much as possible between 2:00 to 4:00 PM.
No construction work will be permitted on Sundays & national
holidays or as per guidelines given by the developer.
• Developer shall not be held responsible for any faults occurring in the
property / unit because of fit- out changes.
• This commercial building, designed, built & handed over by Gera
Developments Pvt Ltd, is structurally designed as Unit post tensioning
slabs considering the severe exposure conditions.
• The alignment of post tension tendons laid in the slab are marked on
the ceiling with red colour paint in each unit at the junction of slab
and wall. While drilling holes in the ceiling, tenant is expected to draw
lines in the alignment of the red paint marked in opposite sides on the
ceiling as shown in the picture below and do not drill holes in that zone
of tendons.

• Considering the stability of structure, all unit holders are requested to

ensure that you, or your fit-out agencies are not damaging or altering
any structural components.

1.1 PROHIBITED ACTIVITIES:

• Changing the location of washrooms, pantry in the unit.
• Modifications in Plumbing lines.
• Alteration, additions, modifications in any services such as
Firefighting, Fire alarm system, smoke detectors etc.
• Overloading of the power points.
• Drilling anywhere because of concealed wiring in walls and slab.
Developer has provided SLD inside the DB to understand the electrical
circuit.
• Damage to the sprinkler while working around it, as it may drain the
entire line and cause unsafe condition for rest of the tenants. When
working around Sprinkler, always put a cap on it.

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 • Any hindrance to access the facilities of common usage/ service i.e. to
any plumbing / sewage / drainage / pipeline etc. caused due to fit
out/interiors.
• Changes, alterations, additions, damage, tampering, core cutting to
any structural components (Slab, beam, column, shear wall, decks),
masonry walls etc.
• Making any openings or recesses in walls / slabs.
• The roofs attached terraces and toilets are waterproofed. In case of a
leakage, the same will be rectified, as under warranty. In case any
painting is required, only touch-up shall be done. Variation in the
shade of paint is expected and will have to be accepted. Any breaking,
tampering to the structure, services & existing finishes will render all
warranties null and void.
• Any damage to external plaster/walls. It will lead to seepage from the
outside.
• Changes in the existing planning of the unit without prior approval
from the relevant authorities.
• Extension or covering the open terraces. Do not change the color of
balconies or tamper with the elevation. Repairs to the wall and
plastering on account of these changes will be the liability of the owner
making such changes.
• Any type of modifications or storage of material or any articles in the
ducts, common area, stairs, lobbies, terraces etc.
• Installation of grills outside windows. However, if an occupant intends
to put grill, the same need to be installed on the internal side of the
window or the grill design should be approved by the developer.
• Alteration, changes to the façade color scheme. No fit out in the façade
area will be permitted.
• The opening angle of the openable windows in the glass façade is
restricted as per Firefighting norms. Please do not do any alteration in
the façade system.
• Do not drill holes in façade system, flashings, and fix curtains / blinds
in the beam bottom & side wall flashings. The screws will not hold in
the flashings.

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1.2 PRECAUTIONS WHILE FITOUT:

• The walls are made up of lightweight AAC blocks which requires

special type of screws / anchors for Fitout work. (Fischer aircrete
anchor GB 10, Anchor HUD-1 10 x 50/ 12x 60 or equivalent. Please
refer product data sheet and assembly instructions by the
manufacturer). The size and number of screws for fit out to be used as
per the type of work to be carried out. Minimum drill hole diameter,
drill hole depth and anchorage length in the masonry blocks should
be followed as per the anchor manufacturer. In no case the anchor
screws to be used less than 8 x 100 mm with Nylon plugs for fit out
installations. The holes should not be drilled at the edges of the slab,
beam, and walls. Any hole to be drilled at minimum 100 mm from
edges of beam, slab, and walls.
• The holes should be made with appropriate size drill bit with rotary
power drill machine. Do not hammer the screws or anchors.

• Floors must be protected completely with 6 mm plywood while doing

fit out work. Flooring can get damaged, scratched by any heavy work,
fit out work like drilling, cutting, hammering etc.
• Do not allow accumulation of water in the terrace and balconies. The
terrace and balcony drain should be properly maintained especially
during rainy season. Drain should always be clear of obstructions
including dust, leaves or any other material capable of clogging the
drain. Use of balconies or terraces for storing material can result in
obstructing the flow of water to the drain in result in flooding. The
customers shall be liable for any damages to self or third party or
common areas due to such water flooding caused through his unit or
attached terrace/balcony.

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 • All material for fit- outs needs to be transported through the
staircases. Usage of elevators for the same will not be permitted.
• Developer shall not be held responsible if any seepage / leakage is
reported / caused in common areas or affected unit due to some work
undertaken by the owner / owner’s tenant who has carried out the fit-
out.
• The restaurant owners are requested to install their own grease traps
in their units at appropriate locations and then discharge the
wastewater to common STP. Failure to provide grease trap will
adversely affect the STP performance. Complaints on account of this
shall not be entertained by the developer.
• All restaurant owners / Society / Condominium is supposed to install
a common gas bank at the designated place as per prevailing rules /
norms and get the piping done as per their requirement.
• Do not try to flush chemicals, oils, paints, grease or any debris through
nahni trap, EWC pans or kitchen sink. Do not throw refuse from
windows / balconies.
• Do not wash walls, doors & wooden floors with water.
• Do not use concentrated acid. Do not use metal brushes / scrubs.
• Don't allow leakage & wastage of water. Water is precious. DO NOT
WASTE IT.
• Don't use metal rods for cleaning floor / nahni traps.
• Don't keep plug bend covers open.
• It is DANGEROUS to lean from terraces / balconies / corridors. Take
absolute care to avoid mishaps.
• All units must install only split type air conditions, window air
conditions will not be permitted.
• Disposal of construction scrap/waste material - construction waste
should not be stored & should be removed immediately from the
complex after completing the fitout work.
• Contractor workers are not allowed to stay overnight or to carry out
any cooking in the units / common areas of the building.
• Please do take responsibility for any damage to your unit, building &
its common areas or injuries to any third party caused as a result of,
or in connection with your fit-out work.
• No material will be allowed to be taken out of the complex without any
authorised gate pass.
• Please ensure cleanliness & safety while carrying out the work.
• Collect dry and wet waste separately.
• Mop the floors dado, skirting regularly.
• Use mild cleaning agents for floors, aluminum windows etc.
• Check nuts, bolts, stoppers, screws, hinges periodically and tighten if
required. These are not covered under warranty.
• Check tap washers and change them if required.
• When leaving unit, ensure water taps, electrical connections, Gas
connections are turned off.

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 • Paint apartment regularly.
• Clear blockages in the internal plumbing system with rubber plunger.
• Keep common areas (stairs) free of clutter and clear.
• Keep the Balconies clean. Keep rainwater pipe openings clear.
• Check the water supply, wastewater pipe, vent pipes regularly.
• Re-fix the plug covers on bends, tees etc. immediately after cleaning.
• Clean the waterspout before monsoon. Do not keep anything in the
open balconies, terraces which can block the outlets and cause water
flooding inside the unit.
• Take every care of protecting water proofing treatment provided for
W.C / Bathroom / Terrace

2 KNOW YOUR UNIT / BUILDING:

2.1 WALLS:
• The walls are non-load bearing type, constructed with lightweight AAC
blocks and finished internally with gypsum plaster and externally with
cement plaster.
• Do not install heavy load fit out on the walls.
• Development of cracks in the wall finishes is the normal phenomena
due to shrinkage properties of material, thermal variations, and
settlement. Cracks above 1 mm width shall be treated as per standard
process within warranty period as per warranty agreement. After crack
treatment only touch up painting shall be done to the treated area
which may have shade difference. The customer needs to provide the
paint if he has changed the paint specification/shade provided by the
developer.
• Avoid cutting, chiseling, hammering, throwing any objects on the
walls. Dents, cracks may develop in the walls with the impact or
vibrations caused by these activities.
• Please do not wash the walls from inside.

2.2 CERAMIC / VITRIFIED TILE FLOORING:

• 1st Quality Ceramic/Vitrified tiles has been provided for flooring and
dado. The dimension and surface quality (size, warpage, flatness,
thickness, rectangularity etc.) physical and chemical properties of the
tiles are well within tolerances and acceptance criteria laid down by
the industry/IS 15622/ISO 13006 standards.
• Ceramic/ Vitrified flooring can be cleaned with soap and water, never
use strong detergents or acids, as these may damage the flooring. Take
special care of corners and skirting and clean them daily to keep them
looking new. Wood shavings and saw dust accumulated while getting
any furniture work done, should be removed immediately, care should
be taken no water can mix with these as permanent stains would be
left on the floor. Avoid spillage of tea, coffee, or cigarette buds on the
floor tiles as these may leave permanent marks on the floor if not
cleaned immediately.

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 • To clean, use a liquid non-abrasive household cleaner.
• Do not use scouring pads, steel wool, sandpaper, or other abrasive
products.
• Avoid cleaners containing ammonia, bleach, abrasives, or other
hazardous/polluting compounds.
• Always test in small inconspicuous area while using a new cleaner to
ensure compatibility.

2.3 WOODEN DOORS:

Laminated flush doors are manufactured with seasoned wood. Special
type of Phenol Formaldehyde resin is used for bonding of Laminates
and core woods.

2.3.1 CLEANING & CARE:

• Take care of the doors while shifting any fit out or household material.
Do cover and protect the doors properly to avoid damage of the doors,
laminate.
• Keep the doors and hinges clean & dust free to ensure they are in good
working condition.
• When you want to keep open the door, always ensure the door is kept
on stopper properly to avoid banging of doors which may cause the
consequential damages.
• Water splashes on the doors can cause damage to the doors. Protect
the doors from the water splashes.
• Owners need to maintain the doors by regular painting or polishing.
• Being the natural phenomenon doors are prone to expand, contract,
bend with seasonal changes. Owners need to keep regular
maintenance.

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2.4 ROLLING SHUTTER:
• Shop entrance are provided with manual/ gear operated or motorised
rolling shutter as per the rolling shutter size and finished with enamel
paint.
• The motorised shutters are provided with electric operated motor to
operate the shutter. Lockable Up-down switch is installed at the side
of the guide rail. In case there is no power supply to the motor, the
shutter can be operated with chain.
• The motor should be earthed properly.
• The shutters are not watertight; hence tenants need to install any
partition or door at the internal side of the shutter to avoid rainwater
ingress below shutter in case of heavy rain with wind.
• Regular oiling, greasing of the shutters need to be ensured. Tenants
are suggested to do AMC and maintain the shutters for better
operations. The electric motor maintenance can be performed by
opening the trap door or the removable metal false ceiling strips
whichever is applicable. It is the responsibility of the user to reinstate
the trap door/ false ceiling. The warranty of the motors is limited as
per the manufacturer warranty terms.

2.5 ALUMINIUM SLIDING DOOR/OPENABLE LOUVERS:

As per architectural requirement Powder coated glazed aluminium
sliding doors and openable louvers are provided for light and
ventilation purposes.
If an occupant intends to put mosquito mesh or grill, the same need
to be installed on the internal side of the window/door. The grill design
should be approved by the developer.

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2.5.1 MAINTENANCE & CARE
• Protect the doors/ windows while fit out interior work. Window glasses
may damage, break with any impact.
• Ensure sliding door tracks are clean and free from debris. Proper
drainage is important to the lifetime of your windows and doors.
Remove any debris clogging drain holes. Use a mild soap, warm water
and a quality soft-bristled brush or cloth. Dishwashing liquid is always
handy and works well. Simply wash the entire frame with soapy water.
Use clean water to rinse, and dry to avoid streaking.
• Never use solvent cleaners as they can damage the powder coating.
Common solvents like petrol, acetates, thinners, and Methyl Ethyl
Ketone are very damaging. Highly acidic, alkali and many common
household solvent or alcohol-based cleaners are also not
recommended.
• Use warm water and soap to wash your glass. You can also use a
specialised glass cleaner. Use a cloth, soft bristled brush, or sponge.
Then rinse with clean water. Remember to dry your glass with a clean
cloth, paper towel or grit-free squeegee to finish. It is not clean until it
is dry.
• Do not use anything that could scratch your glass, like scrapers or
razor blades.
• Wash your hardware every month with a mild cleaner, like
dishwashing liquid mixed with warm water. Adjust and lubricate your
hardware as directed by supplier. Clean your hinges and window stays
at the same time as your aluminium joinery, with a mild cleaner. Door
closers should be checked and maintained. If doors are slamming
shut, adjust, or consult your supplier.
• Check for and replace all damaged components of your window and
door system. This includes seals, gaskets, rubbers, and rollers.
• Do not force the door system.
• Do not bang the doors.

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 • Check for silicon sealant application from the external side. The gaps
in the walls & frame should be sealed properly with silicon sealant to
avoid water seepage inside.

2.6 WEATHER SHED CANOPY:

• Building rear side windows are provided with non-structural weather
shed canopy in ferrocement.
• These canopies are only for the purpose of weather shed and not to be
used for mounting ODU & service platform. Those should not be
loaded with additional load including humans.

2.7 GLASS PARTITION:

• Office toughened glass partition is fixed in Twin pro section and EPDM.
• Frosted glass film is fixed over the glass for privacy purpose. Do not
use sharp objects for cleaning the glass. The glass film can tear,
scratched if proper cleaning care is not taken.

2.8 GLASS FAÇADE:

• As per the architectural intent the facade is designed and executed as
per the structural requirement and consultant approval. All the
elements in the facade system are designed and calculated for the wind
and self-load requirements.
• Altering/ tampering to the facade system is structurally not allowed.
Please do not install anything over the facade members/system.

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 • Periodic inspection is to be carried out to ensure sealant and EPDM
gasket is in proper condition.

• Any glass does not come under warranty.

• Glass may break with any impact or spontaneously.
• Ensure there should not be any impact on the glass. Any impact on
the glass will cause for tensional stresses in the glass & eventually can
break the glass.
• Necessary brackets, Jib system and cradle is provided by developer for
maintenance and regular façade cleaning. It is the society’s
responsibility to have periodic cleaning of the façade with professional
agency.
• Always use a mild soap or glass-cleaning solution.
• Use a clean, lint-free cloth to remove soap, dirt residue.
• Some soap products and cleaning products contain abrasives. Avoid
vigorous wiping of the glass when these products are on the glass to
prevent scratches and other damage.
• Once soil and residue are removed, thoroughly rinse all cleaning
solutions and other debris from the glass.
• Rinse and dry all cleaning solutions from door handles, frames, guides,
hinges, fasteners and any rubber or plastic sealants.
• Do not use scrapers or razor blades to remove stubborn deposits or
labels.
• Do not use abrasive cleaners.
• Do not allow splashed materials such as dirt or oil to dry on the glass
surface.
• Do not use too hot or cold water to clean the glass.
• Do not put any load on the glass railings/glass partitions/ glass doors.
• One panel of the glass façade for each unit is kept openable as per fire
norms. This openable panels should not be blocked by any material.
It is for your own safety.

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2.9 PASSAGE & LOBBY CEILING:
• Metal sheet false ceiling is provided in passages and gypsum false
ceiling is provided in main lobby and lift lobbies. The services like,
firefighting, electrical, communication etc are provided above the false
ceiling / concealed in the slab (in the passage). The false ceiling sheets
are fixed with “Clip On” system. The sheet can be opened form the
groove of the ceiling to access the services above the false ceiling.
• Tenants need to take care of the false ceiling material and re -fix the
false ceiling properly after completion of their work.

2.10 SPACE PROVISION FOR TOILET INSIDE UNIT:

• Few of the units has space provision for toilets inside the unit and
required drainage and water supply plumbing provision are done in
the duct behind that designated area. If the owner wants to construct
toilet in the unit, he shall construct the toilets in the designated area
and with the waterproofing, internal drainage & water supply
plumbing shall be done by owner himself and connect the pipes to the
duct plumbing pipes. Huliot make Single stack drainage system is
installed for the complete building.
• The owners need to get all necessary civil work, waterproofing,
plumbing & electrical work done by professional agency. Developer
shall not be responsible for any damage, leakage causing from the
work.
2.11 BATHROOM:
• Owner should contact developer’s representative for guidance before
installation of bathroom accessories or furniture to avoid any damage
to the concealed plumbing.
• While interior work the saw dust should not allowed in the toilets
which can block the outlet traps.
• Painting buckets, brushes should not be cleaned in the bathrooms.

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 • Left over paint should not be drained in the toilets / bathrooms.
• In case of tile joint grout opened out need to be refilled otherwise it will
cause for dampness in the adjoining walls.
• Owner has to take following cleaning care for the bathroom accessories
provided.

Do’s:

• Clean the fitting with just soap water and a damp cloth. Then simply
rinse off and wipe dry. You can prevent lime scale by drying the fitting
after each use.
Don’ts:
• Do not use any abrasive sponges or scouring agents for cleaning.
• We also advise against the use of solvents or acidic cleaners, lime scale
removers, household vinegar and cleaning agents containing acetic
acid. They will attack the surface and leave the fitting looking dull and
scratched. Because the formulae of commercially available cleaners
are changed frequently.
• Acids should never be used to clean bathrooms and toilets as this may
damage the flooring and cause leakage. Also, all the wash basins and
the kitchen sink should be periodically cleaned to avoid blockage.

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2.12 BOTTLE TRAP CARE:
• Each Wash basin is provided with Bottle trap. This trap has a water
seal which prevents smell ingress from vertical pipeline to your unit.
• There are chances that this bottle trap may get choked due to dirt,
hairs, food particles, etc. Hence it is advisable to clean these bottle
traps every month.

2.13 GENERAL PLUMBIUNG CARE:

• Please do not put chemicals, oils, paints, and grease inside the drains.
• Please do not put sanitary pads, plastic papers inside the drains.
• As a green feature, there may be aerators at the outlet of each faucet.
There are chances that these aerator holes may get choked due to dirt
after some time. This is common. The aerators need to be cleaned
periodically.
• Do not put bones, food particles inside the drainage system.
• The pressure of water to each faucet is designed by professional
plumbing consultants and hence individual claims regarding low
pressure shall not be entertained by the developer.

2.14 DOMESTIC WATER SUPPLY SYSTEM:

• Domestic Water supply to each toilet / unit is by gravity. Restaurant
blocks are provided with Water meters to monitor the water

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 consumption. Society may decide to levy the additional water charges
based on consumption of each unit.
• Municipal Water / Tanker water / Borewell water is fed to
underground water storage tank at parking level. This water is
transferred to Overhead water tank with the help of pumps and then
fed by gravity.
• The ground water available at lowest basement is tapped through
pipelines and pumps. The same is connected with Raw water tank
through pipelines. The Society may decide to utilize this water for
domestic or any other purpose after due treatment asper their
requirement. Once the Raw water tank is full, the water shall overflow
to the sump in the pump room and from there it would be pumped out
to municipal rain water channel outside our premises.
• The pumping system to fill overhead tank works in AUTO mode.

2.15 FLUSHING WATER SUPPLY SYSTEM:

• As a water conservation measure as per environmental rules, for toilet
flushing, the water reclaimed from Sewage Treatment plant is used.
• This flushing water is NOT to be used for Domestic or floor / utensils
washing purposes.
• Treated water from STP is not to be stored for more than 24 hrs. It
starts smelling if not used within 24 hrs. Hence the water in toilet flush
has to be used / renewed on daily basis.
• Flushing water regenerated from STP is pumped to overhead water
tank on terrace and from there it comes by gravity to each unit / toilet.

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2.16 SOIL & WASTE DRAINAGE:
• For soil & waste drainage, Huliot make Single Stack Drainage system
is provided in the building. Restaurant unit owners are advised not to
pour the hot water directly in the drains which might damage the
pipes.
• The complete sewage from the premises is connected to the centralized
sewage treatment plant inside our premises.

2.17 RESTAURANT KITCHEN DRAINAGE:

• For trouble free operation of Sewage Treatment plant, each restaurant
owner is advised to install his own Oil & grease trap inside his unit /
kitchen sink. This is a mandatory requirement.

2.18 STORM & RAINWATER DRAINAGE:

• uPVC pipes are used for drainage purpose. Top terrace & Balcony
drains are connected to rainwater system.
• The rainwater is transferred through uPVC pipes to municipal Storm
network.
• Rainwater Harvesting pits are provided for the project to recharge the
ground water.

2.19 SEWAGE TREATMENT PLANT:

• Sewage Treatment plant of MBBR Technology (Moving Bed Bio
Reactor) of adequate capacity is provided for the premises.
• All soil & wastewater as well as kitchen wastewater after oil & grease
separation is connected to Sewage Treatment Plant.
• Generally, these systems need specialized manpower for regular
operation & maintenance. Hence society needs to enter into an Annual
Operation & Maintenance Contract with the OEM for such critical
equipment.

2.20 DEWATERING SYSTEM:

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2.21 ELECTRICAL SYSTEM:
• Never overload the switches / wires.
• Take care at the time of drilling in walls and slabs.
• If the switches are damaged, get it replaced from professional
electricians.
• It is advisable to get the electrical system checked once a year for
proper connection and earth resistance from licensed electrical
contractors only.
• Refer manufacturer's maintenance manual for maintenance purposes.
• Put off main switch while leaving the unit.
• Always use the stabilizer for protection of electrical equipment’s from
voltage surge / spikes.

2.21.1 POWER:
• The electrical supply system is planned for flexibility as well as
facilitating change -over ease. 22 KV HT supply is made available by
MSEB. The power is fed from substation to 2x630 KVA + 1 X 315 KVA
transformers to take care of building electricity load.
• MSEB electrical load is provided to each unit on the basis on 120 watts
/ sqm of carpet area as mentioned in the agreement. Incoming
switchgear & cables / wires are designed accordingly. If any client
wants to increase the load rating, they should get the same done on
their own with approval from MSEB.
• Power is fed to each unit through metering panels.

2.21.2 DG BACKUP:
• Each unit is provided with 100% DG back up as per agreement.
Whenever there is MSEB power failure, DG set will start & feed the
power to the distribution system. There will be a downtime of approx.

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 1 to 2 minutes in case of power switchover from MSEB to DG or vice
versa.

2.21.3 Unit DB SLD:

• Each unit has been provided with a separate DB. Inside DB, SLD
(Single Line Diagram) of the electrical circuit provisions is provided.
Wiring inside the units is done as per the SLD pasted inside each unit
DB.
• For Restaurants, only Main DB is provided as power source. The inside
distribution and wiring are to be done by individual restaurant owner.

2.22 COMMON DISH:

• Society / Federation / Condominium shall get the common cable TV
dish provider (either Tata Sky / Airtel / Videocon / etc) for MATV
purpose. It is recommended that all unit owners to obtain the services
from this main dish service provider to avoid mounting of individual
dish antennas anywhere in the premises and to avoid hanging cables.

2.23 BROADBAND (VOICE & DATA) CONNECTION & WIFI ROUTER:

• Developer has provided the optic fibre cabling network inside each unit
for Voice & Data services provision. M/s. Shah Infinite Solutions Pvt
Ltd (SISPL) is appointed as a service provider for voice & data services.
• All unit owners are requested to get in touch with SISPL for their voice
& data / broadband needs. SISPL is responsible for smooth operation
and maintenance of the complete network to the satisfaction of the end
customers.
• WIFI routers shall be handed over by SISPL to all the unit owners upon
possession of the units. Activation including payment of internet/
broadband/ access charges will be the responsibility of the individual
unit owner.
• All unit owners are supposed to take the voice & data services through
the provided optic fiber network. No external agency shall be allowed
to tamper with the building services for providing voice and data
services. This is done to maintain the building infrastructure in a
sound and good working condition and avoid the nuisance by
untrained / unskilled laborers from local service providers.

2.24 AIR CONDITIONING:

• All the units are provided with the minimum numbers of air
conditioning points as per the design. Electrical Power supply is
provided till the indoor unit. Individual unit owner is supposed to lay
the copper pipes, IDU condensate drainpipe and control / power
cabling from IDU to ODU as per the AC suppliers’ requirement.
• While installation of IDU & ODU units, unit owners need to coordinate
with CAM (Common area maintenance) team.

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 • It is the responsibility of each unit owner to inform AC installation
team to take proper care and do not cause damage to the common area
like louvers, plumbing shafts, etc.
• AC ODU units are to be mounted on brackets which are supplied along
with AC.

2.25 EMERGENCY MANAGEMENT FACILITIES:

Firefighting facilities:
The building is protected with a fire hydrant & sprinkler system, with
hydrants and hose reels on each floor. Fire Pump along with Booster
pumps are provided to keep the hydrant system pressurized. Fire
brigade inlets are provided to enable the public fire brigade to charge
the wet risers in an emergency.

Emergency Communication Facilities:

The building is provided with a fire alarm system connected to a
control panel provided in BMS room.

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 Detectors (Break glass type) with hooters are provided in electric room,
common area and manual fire alarms at each floor. Detectors at each
unit is also provided.
Evacuation Facilities
The building is accessible from all sides by a fire engine. There is a
separate Staircase which opens at Ground floor to help in exiting safely
from the building in the event of fire.
Evacuation Plan
• Do not panic.
• Assemble at the Main Assembly area in case of fire alarm warning.
• Do not use the lifts.
• Stay at low levels i.e., moving along the floor by crawling on knees.
• If you are trapped in a Unit and are unable to come out, then use wet
towels to block smoke from entering the Unit.
• Use the fire extinguishing appliances provided only if you know how to
use them.
• Follow instructions of the security personnel and extend co-operation.
FAS (Smoke detectors/Sensors/Sprinklers/Fire alarm)

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 • Unit owner should not tamper the Smoke detectors, sensors,
sprinklers & Fire alarm system.
• Before the commencement of any renovation / Painting / dusty work
/ POP, Smoke detector needs to be covered to avoid false alarms. Unit
Owner needs to inform the same to maintenance team so that needful
can be done.
• Maintenance team will locate the sensor and panel which will be
affected due to this work.
• Before removing the smoke detector, fire alarm panel need to be
switched off.
• Colour coding needs to be noted down of wire along with No 1/2/3 or
4 from base of smoke detector by the customer.
• Once the work is completed Unit owner needs to inform the same to
maintenance team.
• The smoke detector should not be enclosed / hidden in the false
ceiling.
• After interior work, the removed smoke detectors need to be installed
back in place in consultation with managing committee or
maintenance engineer.
• Being a life safety related service AMC of this system needs to be
awarded by Society to OEM.

2.26 LIFTS / ELEVATORS:

• 4 nos of passenger Elevators of Thyssenkrupp make having adequate

capacity are installed in building.
• 2 nos of scooter cum service lifts are installed in the building. Make –
Thyssenkrupp.
• Auto rescue device installed in the elevator ensures that in case of a
power failure, the elevator moves to the closest floor and doors open
for rescue.
• Being a life safety related service AMC of this system needs to be
awarded by Society to OEM.

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 • Scooter lifts shall be exclusively used for transportation of Scooters to
first and 2nd floor parking.
• Scooter lifts are also to be used as service elevators for transportation
of goods for restaurants on top terrace.

2.27 CCTV:

• CCTV are installed at strategic locations all around the building.

• The clients are requested not to keep any material in front of the CCTV
camera which might obstruct the view.
• CCTV recording can be viewed at Fire command center / BMS Room.
• Being a life safety related service AMC of this system needs to be
awarded by Society to OEM.

2.28 FAÇADE LIGHTING:

• Building façade is provided with concept lighting. The pre-recorded
themes are saved in the controller. One must select the desired lighting
pattern / program and run it.
• Façade lighting is LED based and hence consumes very little power.
• Façade lighting should be maintained by society as it improves the
building appearance.

2.29 OWC:
• Organic Waste Composter of adequate capacity as per Swatch Bharat
Guidelines is installed in the premises. This machine is to be used only
for composting of wet waste from the premises.
• The house keeping team can operate the machine as it is semi-
automatic.
• The wet waste needs to be cut to the desired size before it is dumped
inside the machine.
• Being a garbage handling system, it is obvious that if the system is not
maintained & operated properly, it will cause smell nuisance.

2.30 GAS BANK (SPACE PROVISION ONLY):

• The space is allocated for gas bank.
• All the restaurant owners are requested to come together and form a
common gas bank from authorized gas bank agencies as per fire norms
and take the piping from appropriate locations as per norms.
• Gas leak detector needs to be installed in the proposed gas bank.

2.31 SPACE FOR CAM/ WAP STORE:

• The space covered and locked with chain link/ cement sheet below
ramp, staircase or non-usable area will be used for store Warranty and
Common area Maintenance related material or for office purpose till
the period of the Warranty and CAM operations by the developer.

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 • The material used for the Warranty and CAM is the developer’s
property.

2.32 ROAD, PARKING, PATHWAY:

• Building front is developed as pedestrian pathway, planters and open
parking for visitors and owners.

• The pathway and the open parking's are paved with concrete paving
blocks.
• Covered parking's are provided at building parking level with Trimix
concrete floor finish. Car park markings and the parking plates are
installed as per the parking allotment done while possession of the
units. The basement can be accessed from the ramps of the building.
• Concrete access roads are developed at the rear side of the project.
Being concrete roads small undulations in the surface finish within
tolerance is expected. As a result of these undulations small amount
of water may get accumulated which should be cleaned by the society
maintenance team.
• Owners and visitors are requested to park their vehicles in the
designated allotted parking.
• Tenants are requested not to dump, store any material in the parking
and the roads.
• The governing body need to ensure regular cleaning of the roads,
parking to keep the premises clean and maintained properly.

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3 Facility Management & Security Services:

3.1 Scope of Facility Management:

Developer / Society may decide about the deployment of the facility
management agency or separate agencies for the following services:
Building services:
• Housekeeping
• Waste management
• Gardening
• Pest control
• Security
Engineering services:
• Electrical maintenance
• Plumbing maintenance
Support services that include AMC for following facilities:
• Electrical system
• DG set
• Elevator
• Water pumps
• OWC
• CCTV & BMS System
• Firefighting & Fire alarm System
• Façade lights
3.2 Security Services:
Security is essential for vigilance and safety. Only authorized security agency
should be hired. Agency should not provide an individual with more than 45
years of age. No child labor should be employed. Security guards are
responsible for:
• Keeping a record of visitors entering complex premises.
• Prevent any trespassing through the complex compound.
• Guarding entire complex members and premises for any theft.
• The security guard should control traffic and prevent any jams due to
vehicles in or near apartment premises.
• Switching On/Off common lights.
• The operation of water supply when needed.
• The operation of Fire-fighting equipment when needed.
• Any additional responsibilities can be decided by the governing body
of the complex.

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