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ATC2 Error Code Explanations

The document outlines various error codes related to a system, detailing potential causes and recommended actions for each error. It includes issues related to temperature, voltage, joystick signals, and internal faults, with specific instructions for troubleshooting. Many errors are categorized as 'not used' or require no action, while others direct users to consult faultfinding flowcharts or check specific components.

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Tim Caesens
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0% found this document useful (0 votes)
41 views6 pages

ATC2 Error Code Explanations

The document outlines various error codes related to a system, detailing potential causes and recommended actions for each error. It includes issues related to temperature, voltage, joystick signals, and internal faults, with specific instructions for troubleshooting. Many errors are categorized as 'not used' or require no action, while others direct users to consult faultfinding flowcharts or check specific components.

Uploaded by

Tim Caesens
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ERROR First possible Explanation Control/Check

subinfo
E01 High temperature Not used No action required.
E02 Chassis +voltage B+ is detected in the chassis. (Voltage over xx
Volt detected)
E03 Chassis -voltage B- is detected in the chassis. (Voltage under xx
Volt detected)
E04 Cable error Not used No action required.
E05 Servo tacho fail Fault reported from steering controller. See faultfinding flowchart.
(FBW steering)
E06 Servo motor fail Fault reported from steering controller. See faultfinding flowchart.
(FBW steering)
E07 Servo regul. Fail Fault reported from steering controller. See faultfinding flowchart.
(FBW steering)
E08 FK7 abnormal Not used No action required.
E09 Multi chass. err Not used No action required.
E10 Joyst. abnormal Channel lift Lift joystick signal is out of allowed range. Check the lift joystick and it's
connections. Calibrate the
joystick
Channel 2 Second joystick signal is out of allowed range. Check the second joystick and
it's connections. Calibrate the
joystick
Channel 3 Third joystick signal is out of allowed range. Check the third joystick and it's
connections. Calibrate the
joystick
Channel 4 Fourth joystick signal is out of allowed range. Check the fourth joystick and it's
connections. Calibrate the
joystick
Channel 5 Fifth joystick signal is out of allowed range. Check the fifth joystick and it's
connections. Calibrate the
joystick
E11 NVR partly reset NVR fault The most probable cause for this
is electrostatic discharges.

E12 NVR total reset NVR fault See E11


E13 NVR forced reset Tells last time the NVR was manually reset. No action required.
E14 Batt. par. Reset Tells last time the battery parameters was No action required.
manually reset.
E15 Serv. par. reset Not used No action required.
E16 Valve par. reset Tells last time the valve parameters was manually No action required.
reset.
E17 Drive par. reset Tells last time the drive parameters was manually No action required.
reset.
E18 Options reset Tells last time the options was manually reset. No action required.

E19 Error log reset Tells last time the error log was manually reset. No action required.
Applies from software version 3.42
E20 Not used
E21 Drive carbon worn Not used on AC machines

E22 P1 carbon worn Not used on AC machines


E23 P2 carbon worn Not used on AC machines
E24 Servo carbon worn Not used on AC machines

E25 Brake lining worn Not used on AC machines


E26 NV2 partly reset NVR fault See E11
E27 NV2 total reset NVR fault See E11
E28 NV2 forced reset NVR fault See E11
E29 NVR -> MIRROR NVR fault See E11
E30 MIRROR -> NVR NVR fault See E11
E31 Drive overheated Not used on AC machines.
E32 P1 overheated Not used on AC machines.
E33 P2 overheated Not used on AC machines.
E34 Servo overheated Not used
E35 H-oil overheated Hydraulic oil overheated
E36 Temp1 overheated Normally not used On a standard machine set the
option "Extra 1 Temp." to No

E37 Temp2 overheated Normally not used On a standard machine set the
option "Extra 2 Temp." to No

E38 ATC overheated ATC overheated Check the fan and ventilation in
the area around the ATC
E39 Not used.
E40 NV3 total error NVR fault See E11
E41 Chassis to input Not used on AC machines.
E42 Output to input Not used on AC machines.
E43 Unknown chassis Not used on AC machines.
fault
E44 Chassis to output Not used on AC machines.
E45 Chassis to B- Not used on AC machines.
E46 Chassis to B+ Not used on AC machines.
E47 Not used.
E48 Brake sensor low Brake sensor vaule is out of allowed range. Calibrate and check the brake.
See chapter 11 for instructions

E49 Not used.


E50 Not used.
E51 Fuse f6 broken Fuse F6 broken. Check fuse F6 and connections.

E52 Fuse f7 broken Fuse F7 broken. Check fuse F7 and connections.

E53 Fuse f8 broken Fuse F8 broken Check fuse F8 and connections.

E54 Curr guard sens See separate Reported current to main brake or caster wheel See separate description
description. rotation lock is higher or lower than expected

E55 S3 system 1 err. No checkswitch No checkswitch (S16) when lifting passed 4.5 m Check that the checkswitch (S16)
during lift is adjusted to 4500 +/- 10 mm.
Check that the checkswitch
closes when affected by magnet.
Check the heght measuring
system (A24 & A26).
Check that the "Height offset" is
correctly set.

No checkswitch No checkswitch (S16) when lowering passed 4.5 Check that the checkswitch (S16)
during lowering m is adjusted to 4500 +/- 10 mm.
Check that the checkswitch
closes when affected by magnet.
Check the heght measuring
system (A24 & A26).
Check that the "Height offset" is
correctly set.

Bad forkheight at Wrong height value when checkswitch (S16) is Check that the checkswitch (S16)
checkswitch passed is adjusted to 4500 +/- 10 mm.
Check that the checkswitch
closes when affected by magnet.
Check the heght measuring
system (A24 & A26).
Check that the "Height offset" is
correctly set.
Reach stop switch Reach stop switch (S5) is not closed in time at Check the reach stop switch (S5)
timeout reach out function.
Contradict. load wheel Both UFS rotating wheel stops (S45 and S44) are Cehck the rotating wheel end
sensors closed at the same time stop switches function.
Contradict. zero and Conflict between the LZ and LF switches
low fork sw.
Contradict. zero and Conflict between the LZ and CS switches
check switch
Contradict L F and Conflict between the LF and CS switches
check switch
E56 Not used
E57 Not used
E58 Not used
E59 Test common err The not fully developed cable supervision option is Set option "System supervis." to
set to on. A true or false fault is indicated. no.

E60 Wheel angel err FBW


E61 Rotation sensor FBW
E62 Wrong S8 input WGU only. Indicates an illegal combination of the Check the S8 switch ands it's
inputs from the S8 switch (WGU auto/manual connections
button)
E63 Not used
E64 High out short XC?.?? The current in the reported output is higher than it Find and correct the fault causing
is rated for (Normally short circuit) the increased current (short
circuit)
E65 Low out short XC?.?? The current in the reported output is higher than it Find and correct the fault causing
is rated for (Normally short circuit) the increased current (short
circuit)
E66 Lamp out short XC?.?? The current in the reported output is higher than it Find and correct the fault causing
is rated for (Normally short circuit) the increased current (short
circuit)
E67 High out scatter The current in any of the high outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E68 Low out scatter The current in any of the low outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E69 Lamp out scatter The current in any of the lamp outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E70 High out unknown The current in any of the high outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E71 Low out unknown The current in any of the low outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E72 Lamp out unknown The current in any of the lamp outputs is higher Find and correct the fault causing
than it is rated for (Normally short circuit) the increased current (short
circuit)
E73 Erase err NV1 NVR fault Change ATC
E74 Pgm error NV1 NVR fault Change ATC
E75 Erase err NV2 NVR fault If repeated change ATC
E76 Pgm error NV2 NVR fault If repeated change ATC
E77 Erase err NV3 NVR fault If repeated change ATC
E78 Pgm error NV3 NVR fault If repeated change ATC
E79 Not used
E80 TRAP error bus Internal computer fault See E11
E81 TRAP error instr Internal computer fault See E11
E82 TRAP error word Internal computer fault See E11
E83 TRAP error prot Internal computer fault See E11
E84 TRAP error oper Internal computer fault See E11
E85 TRAP error stun Internal computer fault See E11
E86 TRAP error stof Internal computer fault See E11
E87 Not used
E88 Not used
E89 Stack over/under Internal computer fault See E11
E90 Division by zero Internal computer fault See E11
E91 Misc. Error Internal computer fault See E11
E92 INTERNAL error The not fully developed cable supervision option is Set option "System supervis." to
set to on. A true or false fault is indicated. no.

E93 Not used


E94 Not used
E95 CAN hardware Various. CAN comunication failure Check the CAN-bus cables.
Check the voltage supply to all
units connected to the CAN-bus.

E96 CAN software Various. CAN comunication failure Check the CAN-bus cables.
Check the voltage supply to all
units connected to the CAN-bus.

E97 Drive stopped motor temp to high e2 Drive motor overheated See faultfinding chart.
(Atlas Copco, Inmotion
or DanaHer motion drive
system)
controller's temp too Drive controller overheated See faultfinding chart.
high e4
Controller not Controller not esponding at startup See faultfinding chart.
responding
Overcurrent e8 Motor impendance to low. See faultfinding chart.
DC bus to low e64 To low voltage over the B+ and B- posts on the See faultfinding chart.
controller
No charge DC bus No B+ on the B+ post on the controller See faultfinding chart.
e128
DC bus to high. HW To high voltage over the B+ and B- posts on the See faultfinding chart.
e16 controller
ATC contradictory Faulty comand from the ATC See faultfinding chart.
e2048
E98 Hydraul stopped motor temp to high e2 Drive motor overheated See faultfinding chart.
(Atlas Copco, Inmotion
or DanaHer motion lift
motor system)
controller's temp too Drive controller overheated See faultfinding chart.
high e4
Controller not Controller not esponding at startup See faultfinding chart.
responding
Overcurrent e8 Motor impendance to low. See faultfinding chart.
DC bus to low e64 To low voltage over the B+ and B- posts on the See faultfinding chart.
controller
No charge DC bus No B+ on the B+ post on the controller See faultfinding chart.
e128
DC bus to high. HW To high voltage over the B+ and B- posts on the See faultfinding chart.
e16 controller
ATC contradictory Faulty comand from the ATC See faultfinding chart.
e2048
E99 Not used
E100 Drive abnormal Controller temp fault detected on the internal temperature sensor See faultfinding chart.
(Atlas Copco, Inmotion sensor. W2 in the controller
or DanaHer motion drive
system)
Controller temp fault detected on the internal temperature sensor See faultfinding chart.
sensor. W4 in the controller
Motor temp sens Motor temperature sensor lost See faultfinding chart.
lost. W32
Motor temp sens Motor temperature sensor shorted See faultfinding chart.
shorted. W64
Speed signal out Speed comand from the ATC has exceeded the See faultfinding chart.
of range w128 controllers maximum vlaue
Controller calib Internal calibration fault in the controller See faultfinding chart.
error. W256
controller rev Controller has reverted to default settings See faultfinding chart.
to default w512
E101 Hydraul abnormal Controller temp fault detected on the internal temperature sensor See faultfinding chart.
(Atlas Copco, Inmotion sensor. W2 in the controller
or DanaHer motion lift
motor system)

Controller temp fault detected on the internal temperature sensor See faultfinding chart.
sensor. W4 in the controller
Motor temp sens Motor temperature sensor lost See faultfinding chart.
lost. W32
Motor temp sens Motor temperature sensor shorted See faultfinding chart.
shorted. W64
Speed signal out Speed comand from the ATC has exceeded the See faultfinding chart.
of range w128 controllers maximum vlaue
Controller calib Internal calibration fault in the controller See faultfinding chart.
error. W256
controller rev Controller has reverted to default settings See faultfinding chart.
to default w512
E102 Steering stopped Internal over- Motor impendance to low. See faultfinding chart.
(EPS steering) current
Controller in- Internal software failure See faultfinding chart.
ternal watchdog
High voltage or Motor inpendance to low or internal overvoltage in See faultfinding chart.
motor shorted the controller.
Controller safe- Current in the safety output is out of allowed range See faultfinding chart.
ty output
Steering wheel Imballance between the two signals from the See faultfinding chart.
sensor fault steering sensor.
Internal motor Motor inpendance to high. See faultfinding chart.
controller fault
Motor internal
sensor fault
CAN watchdog CAN comunication error. See faultfinding chart.
time out
Controller not CAN comunication error. See faultfinding chart.
responding
E103 Steer. Abnormal Controller rev Incorrect user parameters detected in controller, See faultfinding chart.
(EPS steering) to default and reverted to default.
Steering sensors Steering sensor calibration failed. Check and adjust the steering
sync fault sensors. See chapter 7.
E104 Wire guidence Steer anten. Ang Steer antenna angle to high in locked/locked Check/adjust the antennas
too high in lock slowdown mode possitions. Calibrate the WGU
Fork anten. Ang Fork antenna angle to high in locked/locked Check/adjust the antennas
too high in lock slowdown mode possitions. Calibrate the WGU
WGU not calibr. Pickup mode requested without having calibrated Calibrate/set the frequency
or set a valid frequency
Timeout, ATC not PDO timeout (PDO=Process Data Objects) See E11
sent msg in time
E105 Traction system Motor phase one or several motorphases not connected. Or 1 check cables to motor 2
(SD drive system) error damage power stage in controller. replace motor
3 replace controller
Main supply Main power to the controller is bellow 60% of See faultfinding chart.
voltage too low nominal value for more than 3 sec.
Main supply Main power to the controller is over 130% of See faultfinding chart.
voltage too high nominal value for more than 3 sec.
Motor Overcurrent in controller power stage 1 Check cables and connectors
overcurrent between motor encoder and
controller. 2 Change
Motor 3.
Change controller
Speed encoder Controller get no information from speed encoder See faultfinding chart.
in motor. One or several cables may be damaged.

CAN bus Fundamental problems with CAN bus See E11


communication communication
Mode select None exiting mode selected by mode inputs Check cable to pin 1 or pin 2 on
connector to controller. Meassure
voltage to pin1 or pin2 in
connector.
Controller temp Internal temperature sensor in controller faulty See faultfinding chart.
sensor faulty
Controller One of several internal fault have accured in the See faultfinding chart.
internal fault controller
Device software New software loaded in controller No action required.
New version
Lost ATC command ATC doesn't send can messages in time to See E11
controller.
Controller stop. Controller stops sending Can messages to ATC Check can cables. Check that
Comunicating the controller have power.
Replace unit
Controller not Controller don't respond to the ATC during start Check can cables. Check that
responding !! up the controller have power.
Replace unit
Controller To high temperature inside controller Check that fans are running.
high temperature
Motor high To high temperature inside motor Check that fans are running.
temperature Check cables to temp sensor.
E106 Pump system (SD See E105 See E105 See E105
hydraulic motor system)

E107 Steering system Steering sensors Steeringng calibration failed. Check and adjust the steering
(EPS steering) sync fault sensors. See chapter 7.
Internal over- Motor impendance to low. See faultfinding chart.
current
Controller in- Internal software failure See faultfinding chart.
ternal watchdog
High voltage or Motor inpendance to low or internal overvoltage in See faultfinding chart.
motor shorted the controller.
Controller safe- Current in the safety output is out of allowed range See faultfinding chart.
ty output
Steering wheel Imballance between the two signals from the See faultfinding chart.
sensor fault steering sensor.
Internal motor Motor inpendance to high. See faultfinding chart.
controller fault
Motor internal See faultfinding chart.
sensor fault
CAN watchdog CAN comunication error. See faultfinding chart.
time out
Controller not CAN comunication error. See faultfinding chart.
responding
Controller rev Incorrect user parameters detected in controller, See faultfinding chart.
to default and reverted to default.
E108 Smart card

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