DA3400 3600A Guide

DA-3400 and DA-3600A Data Network Analyzer
Getting Started Guide
Release 4.1, July 2006
Notice Every effort was made to ensure that the information in this document was accurate at the time of publication. However, information is subject to change without notice, and JDSU reserves the right to provide an addendum to this document with information not available at the time that this document was created. Copyright Copyright 2006 JDS Uniphase Corporation. All rights reserved. JDSU, Enabling Broadband & Optical Innovation, ACTERNA, Test and Measurement Solutions, and the JDSU and Acterna logo are trademarks of JDS Uniphase Corporation (JDS Uniphase). All other trademarks and registered trademarks are the property of their respective owners. No part of this guide may be reproduced or transmitted electronically or otherwise without written permission of the publisher. Trademarks DA-3400 Data Network Analyzer, DA-3600A Data Network Analyzer, Examine, and Mentor are trademarks or registered trademarks of Acterna, LLC in the United States and/or other countries. Microsoft, Windows, and Internet Explorer are either trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Netscape Navigator is a trademark or registered trademark of the Netscape Communications Corporation in the U.S. and other countries. Pentium is a trademark or registered trademark of the Intel Corporation in the U.S. and/or other countries. Solaris, Sun, Sun Microsystems, and Java are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and/or other countries. Specifications, terms, and conditions are subject to change without notice. All other trademarks and registered trademarks mentioned in this document are the property of their respective companies. Patents Acterna, LLC holds U.S. Patent 6,363,384 for the expert system process flow technology, U.S. Patent 6,526,044 for the technology for real-time analysis through a capture buffer with real-time historical data correlation, U.S. Patent 6,529,954 for the knowledge-based expert analysis system, and U.S. Patent 6,691,167 for the VoIP network problem segment isolation technology used in the DA-3400 and DA-3600A products. Patents Pending Acterna, LLC has patents pending for the protocol parser/encoder/decoder technology, the control protocol monitor technology, the dynamic hardware flow classification, and the VoIP total call quality calculation technology used in the DA-3400 and DA-3600A products. Federal Communications Commission (FCC) Notice This product was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this product in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
The authority to operate this product is conditioned by the requirements that no modifications be made to the equipment unless the changes or modifications are expressly approved by JDSU. Industry Canada Requirements This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. EMC Directive Compliance This product was tested and conforms to the EMC Directive, 89/336/EEC as amended by 92/31/EEC and 93/68/EEC for electromagnetic compatibility. If you purchased the DA-3400 or DA 3600-A Data Network Analyzer to perform 10/100/1000 Ethernet testing, you must use the shielded twisted pair cable (STP) provided to maintain CE compliance. Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Low Voltage Directive Compliance This product was tested and conforms to the Low Voltage Directive, 73/23/EEC as amended by 93/68/EEC. Conformity with this directive is based upon compliance with the harmonized safety standard, EN60950. WEEE Directive Compliance JDSU has established processes in compliance with the Waste Electrical and Electronic Equipment (WEEE) Directive, 2002/96/EC. This product should not be disposed of as unsorted municipal waste and should be collected separately and disposed of according to your national regulations. In the European Union, all equipment purchased from JDSU after 2005-08-13 can be returned for disposal at the end of its useful life. JDSU will ensure that all waste equipment returned is reused, recycled, or disposed of in an environmentally friendly manner, and in compliance with all applicable national and international waste legislation. It is the responsibility of the equipment owner to return the equipment to JDSU for appropriate disposal. If the equipment was imported by a reseller whose name or logo is marked on the equipment, then the owner should return the equipment directly to the reseller. Instructions for returning waste equipment to JDSU can be found in the Environmental section of JDSUs web site at www.jdsu.com. If you have questions concerning disposal of your equipment, contact JDSUs WEEE Program Management team at WEEE.EMEA@jdsu.com. P/N 50-19313-01 rev. D
Contents
Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DA-3400 Network Analysis System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ethernet Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 High-Speed WAN Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ATM Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 DA-3600A Network Analysis System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Standard Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Streaming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2. Physical Features of the Test Device. . . . . . . . . . . . . . . . . 19

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Rear Panel of the DA-3400 Test Device . . . . . . . . . . . . . . . . . . . . . . . . 21 Rear Panel of the DA-3600A Test Device . . . . . . . . . . . . . . . . . . . . . . . 24 Right Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
System Requirements for the Controlling PC . . . . . . . . . . . . . . . . . . . . . . . 31 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Installing the Analysis Software on the Controlling PC . . . . . . . . . . . . . . . . 32 Setting up the PC and Test Device to Communicate with Each Other . . . . 33
DA-3400/DA-3600A Data Network Analyzer: Getting Started 5
Contents
Direct Connect Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 LAN Access Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Dial-Up Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Using the Analysis Software to Configure the Interface. . . . . . . . . . . . . . . .44 Cabling for the DA-3400 and DA-3600A Standard Mode Applications . . . .45 Ethernet Analysis Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 ATM Analysis Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 High-Speed WAN Analysis Software . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Cabling for the DA-3600A Advanced and Streaming Mode Applications . .55 Using the Test Device with Firewalls and NAT Devices . . . . . . . . . . . . . . .57 Test Device Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 DA-3400 and DA-3600A Standard Mode Applications . . . . . . . . . . . . . .60 DA-3600A Advanced and Streaming Mode Applications . . . . . . . . . . . .62 Learning More: Accessing the Online Help . . . . . . . . . . . . . . . . . . . . . . . . .62
Appendix A:System Administration . . . . . . . . . . . . . . . . . . . . .63

Software Version Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Setting the Test Devices Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 DA-3400 and DA-3600A Standard Mode Applications . . . . . . . . . . . . . .64 DA-3600A Advanced and Streaming Mode Applications . . . . . . . . . . . .65 Installing DA-3400 and DA-3600A Standard Mode Options . . . . . . . . . . . .66 Test Device File Maintenance for DA-3600A Advanced Mode . . . . . . . . . .68 Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Appendix B:Customer Services . . . . . . . . . . . . . . . . . . . . . . . .75

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Customer Care (Standard Services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Technical Assistance (Business Hour) . . . . . . . . . . . . . . . . . . . . . . . . . .75 Instrument Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Equipment Return Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 JDSU AdvantageSM Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Training Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
DA-3400/DA-3600A Data Network Analyzer: Getting Started
Preface
Thank you for purchasing the JDSU DA-3400 or DA-3600A Data Network Analyzer. The DA-3400, used together with JDSUs Analysis Software, enables you to analyze network traffic and troubleshoot problems in Ethernet, WAN, and ATM environments. The DA-3600A provides all of the functionality of the DA-3400 and adds support for advanced Ethernet and packet-over-SONET analysis.
About this Guide

This guide introduces you to the DA-3400 and DA-3600A test devices and explains how to install and configure the system in preparation for network testing. Additionally, this guide provides a complete description of JDSUs warranty, services, and repair information, including terms and conditions of the licensing agreement.
Assumptions
This guide is intended for novice, intermediate, and experienced users who need to install and configure a DA-3400 or DA-3600A test device effectively and efficiently. We assume that you have a basic understanding of personal computers, computer networks, and network protocols, and that you are familiar with basic telecommunication concepts and terminology.
Preface
Conventions
This guide uses naming conventions and symbols, as described in the following tables. Typographical Conventions Description
Commands appear in bold typeface. Switches that you press on a unit appear in UPPERCASE BOLD TYPEFACE. Code and output messages appear in Courier typeface. Text you must enter exactly as shown appears in Courier bold typeface. File and folder names appear in UPPERCASE.
Example
On the Status bar, click Start. Press the AUX switch.
All results okay Type win in the dialog box.
Capture files are stored in the CAPTURES folder.
Square brackets [ ] indicate an optional login [platform name] argument. Slanted brackets < > group required arguments. <password>
Keyboard and Menu Conventions Description

Key names are shown as they appear on a laptop computer keyboard. A plus sign + indicates simultaneous keystrokes. A comma indicates consecutive key strokes. A forward slash indicates choosing a submenu from a menu.
Example
Ctrl, Esc, PgUp, and PgDn Press Ctrl+s. Press Alt+f,s. On the menu bar, click Start/Program Files.
Preface
Symbols Symbol Description

This symbol indicates a general warning or caution.
This symbol indicates voltage that presents a risk of electrical shock. This symbol, located on the equipment or its packaging indicates that the equipment must not be disposed of in a land-fill site or as municipal waste, and should be disposed of according to your national regulations. A tip conveys information about shortcuts or convenient procedures that make tasks easier. A note conveys information that, if overlooked, may inconvenience you but will not cause any permanent or unrecoverable errors.
NOTE:
Preface
Related Documentation
The following documents are available to help you use the DA-3400 and DA-3600A analyzers. Name
DA-3400 and DA-3600A Data Network Analyzer: Getting Started (this book) Online Help
Description
Introduces you to the DA-3400 and DA-3600A and includes step-by-step instructions for connecting and setting up your test device in each of the available connection modes. Provides detailed information about using these JDSU software products: Ethernet Analysis Software High-Speed WAN Analysis Software ATM Analysis Software Flow Tracker Software Streaming Mode Software Examine Mentor
The online Help is context-sensitive, providing information that is tailored based on where you are in the application when you open the Help system. Readme Files Provide information about known problems and any available work-arounds for those problems. There are Readme files for these products: DA-3400 and DA-3600A Analysis Software (includes Ethernet, High-Speed WAN, ATM, Flow Tracker, and Streaming Software) Examine Mentor
To access a Readme file, click Start/All Programs/Acterna/ and choose the product and Readme file of interest. DA-3600A Flow Tracker: Command Line Interface Reference Provides information about the command line functions that are available for the Flow Tracker application.
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Preface
Name
Examine Users Guide
Description
Introduces you to the Examine application and includes step-by-step instructions for using the application to decode captured traffic. The Examine Users Guide is provided only in PDF format and can be accessed after you have installed Examine. In Windows, click Start/All Programs/Acterna/Acterna Examine/Examine Users Guide. Introduces you to the Mentor application and includes step-by-step instructions for using the application to perform expert analysis on captured traffic. Getting Results with Mentor is provided only in PDF format and can be accessed after you have installed Mentor. In Windows, click Start/All Programs/Acterna/Acterna Mentor/Mentor Users Guide. Includes important safety and compliance information about the test device.This document is provided in hardcopy and is shipped with the product.
Getting Results with Mentor
DA-3400 and DA-3600A Safety Information sheet
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Preface
Technical Assistance
If you need assistance or have questions related to the use of this product, call or e-mail JDSUs Technical Assistance Center (TAC) in your region. For a current listing of TAC phone numbers and e-mail addresses, go to: www.jdsu.com/test_and_measurement/us_customer_support/index. html.
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1.
Overview
DA-3400 Network Analysis System

JDSUs DA-3400 analysis system offers a simplified and sophisticated approach to data troubleshooting with easy-to-use features, a browser-like user interface, and drill-down navigational capabilities for isolating and solving network problems. The system features a light, compact test device (Figure 1-1) with interchangeable, plug-in physical interface modules for monitoring both electrical and optical networks. The DA-3400 supports Ethernet, high-speed WAN, and ATM analysis.
Figure 1-1. DA-3400 Test Device
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Overview
Ethernet Analysis
The Ethernet Analysis Software is a tool for optimizing IP traffic on electrical and optical Ethernet segments of wide area networks (WANs), metropolitan area networks (MANs), and local area networks (LANs). It includes these essential troubleshooting tools: Classification, filtering, and statistics reporting based on VLAN, IP Subnet, or MPLS label Contol plane analysis Expert analysis Automated notification of selected event and filter conditions Real-time trending, conversation analysis, and capture Line-rate traffic generation and Turn Up analysis Physical line analysis Historical analysis
The Voice over IP (VoIP) software option provides VoIP call quality measurements using MOS scores. The Application Response Time software option can help you pinpoint the cause of an applications poor performance. For detailed information about using the Ethernet Analysis Software, see the integrated online Help that comes with the application.
High-Speed WAN Analysis

The High-speed WAN Analysis Software is a real-time IP traffic flow and conversation analysis tool that supports high-speed WAN data networks. The High-speed WAN Analysis Software lets you monitor and analyze bandwidth use on DS3, E3, E1, and T1 lines, tracking up to 1024 PVCs per receiver. It provides real-time IP analysis that reveals top IP talkers, top applications, top network protocols, and IP conversations. Control plane analysis for protocols specific to WAN networks is also supported. For detailed information about using the High-Speed WAN Analysis Software, see the integrated online Help that comes with the application.
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Overview
ATM Analysis
The ATM Analysis Software is a tool for troubleshooting and maintaining IP-centric services that are delivered on ATM-based networks. The ATM Analysis Software lets you perform in-service monitoring of the ATM, ATM Adaption Layer (AAL), IP, and Application Layers to isolate network problems. It provides real-time IP analysis that reveals top IP talkers, top applications, top network protocols, and IP conversations. The Voice over ATM (VoATM) software option lets you monitor the quality of VoATM calls. IP control plane analysis is also supported. For detailed information about using the ATM Analysis Software, see the integrated online Help that comes with the application.
DA-3600A Network Analysis System

JDSU's DA-3600A Data Network Analyzer (Figure 1-2), together with the appropriate Analysis Software, provides all of the functionality of the DA-3400 system and much more, including: The Flow Tracker application, which supports advanced Ethernet analysis and Packet-over-Sonet/SDH analysis, for speeds up to 2.4 Gbps. Flow Tracker lets you define and monitor traffic flows at line rates, from the Link Layer and up. For added flexibility, Flow Tracker provides command line and scripting support. The Streaming mode application, which lets you copy and forward a subset of network frames from the monitored circuit to a thirdparty application for analysis in real-time.
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Overview
Figure 1-2. DA-3600A Test Device
The DA-3600A can be operated in any of three modes: Standard Advanced Streaming
Standard Mode
In Standard mode, the DA-3600A is functionally equivalent to a DA3400. That is, you can run JDSUs Ethernet Analysis Software, HighSpeed WAN Analysis Software, or ATM Analysis Software on a client PC and connect to a DA-3600A test device as if it were a DA-3400 device. For more information about the Ethernet, High-Speed WAN, and ATM Analysis Software, see DA-3400 Network Analysis System on page 13.
Advanced Mode
Advanced mode provides the Flow Tracker application, which supports next-generation core network analysis of data flows for packet-over-SONET/SDH and 10/100/1000 Ethernet networks (electrical and optical). You can monitor, analyze, and troubleshoot backbone and peering links running IP or MPLS.
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Overview
Specifically, the DA-3600A in Advanced mode provides: Real-time monitoring of up to 120K concurrent data flows in emulate mode (using one receiver) or 160K flows (80K flows per receiver) in monitor mode. Using customizable flow definitions, you can define and monitor traffic flows at line rates from the Link Layer and up. The flow classification engine in the Analysis Software provides powerful flexibility for your analysis. You define how the flow classification engine differentiates among network flows by setting up bit masks based on VLAN IDs, MAC source and destination addresses, MPLS labels, class of service, IP type of service, IP flags, IP protocol, source and destination IP addresses, TCP and UDP ports, TCP flags, or a combination of these criteria. Physical and link layer conditions and statistics. Protocol analysis of control-plane communications protocols and events. Full line-rate capture. Traffic generation. Command line and scripting support. For more information, see the DA-3600A Advanced Mode: Command Line Interface Reference.
For detailed information about using the Flow Tracker application, see the integrated online Help that comes with the application.
Streaming Mode
In Streaming mode, you can use the DA-3600A test device together with JDSU's DA-3600A Streaming Mode application to copy and forward a user-defined subset of network frames from the monitored circuit to a third-party application for analysis in real-time. Streaming mode can be used, for example, to forward a subset of traffic to a network tool that cannot operate at full line rate Gigabit Ethernet speeds. For detailed information about using the Streaming Mode application, see the integrated online Help that comes with the product.
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Overview
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2.
Physical Features of the Test Device
This chapter identifies the physical features of the test device and explains their functions. Except where specifically noted, the information in this chapter pertains to both the DA-3400 test device and the DA-3600A test device.
Front Panel
Figure 2-1. DA-3400/DA-3600A Front Panel
The front panel of the test device includes these features: 1. Ethernet crossover switch In the up position (TO LAN), the test device communicates with the controlling PC over an Ethernet LAN. In the down position (TO PC), the transmit and receive leads are internally reversed to allow the test device to communicate directly with an Ethernet network interface card (NIC) in a PC. 2. 10/100Base-T Ethernet port Connects to an Ethernet LAN or to an Ethernet NIC in a PC using a straight-through Ethernet cable. This is used to connect to the Analysis Software on the controlling PC.
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NOTE:
EMC compliance requires the use of a shielded twisted pair Ethernet cable to connect the test device to the controlling PC.
3. Three LEDs The LEDs labeled Error, Data Link, and Physical pertain to conditions at the Physical Layer. As explained in the table below, the meaning of the LEDs varies, depending on the application that is currently running. Error (Red)
Ethernet Analysis and High-Speed WAN Analysis (DA-3400 and DA-3600A) Momentarily On as errored packets are detected by the test device. When the error rate is high, the LED will be continuously On.
Data Link (Green)

Momentarily On as valid packets are detected by the test device. When the frame rate is high, the LED will be continuously On.
Physical (Green)
On if a physical (optical or electrical) link is established. When the access mode is Inline Monitor or Monitor: The LED will be continuously On when both RX1 and RX2 have physical links established. The LED will blink when one of the two interfaces has a link established. The LED will be Off when neither link is established.
For Ethernet analysis, in Originate mode, the LED reflects the status of the RX1 interface and is either On or Off. ATM Analysis On when physical or (DA-3400 and data-link errors (like a CRC or frame DA-3600A) error) are occurring on the network under test. On when synchronization is present on the network under test. On when the Physical Layer signal is present on the network under test.
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Error (Red)
Advanced and Streaming Mode Analysis (DA-3600A only) On if any of the conditions on the Network Statistics Physical Layer view are red.
Data Link (Green)

On when there is no Label mismatch on the Network Statistics - Physical Layer view.
Physical (Green)
On when the LOS, LOF, and LOC indicators on the Network Statistics - Physical Layer view are green (okay). Off if any one of them is red.
Off when ALL of the Off when there is a Label mismatch. conditions on the Network Statistics Physical Layer view are green (okay).
4. LCD Display Shows the current hostname and IP address of the test device, after boot-up is completed. 5. SELECT/ENTER/arrow keypads Allow you to enter IP address, subnet mask, gateway IP address, and hostname for the test device; unmount a PCMCIA card; view version information about the test device software; configure DHCP and NAT; and configure the Com1 serial port.
Rear Panel
Rear Panel of the DA-3400 Test Device
Figure 2-2 shows the rear panel of a DA-3400 test device with a DS3/E3/T1/E1 electrical interface module installed.
Figure 2-2. DA-3400 with a DS3/E3/T1/E1 Electrical Interface Module
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The rear panel of the DA-3400 test device includes these features: PCMCIA slots These two slots are available for an JDSUapproved internal modem card and a PCMCIA card disk. Interface module slot This slot receives any of the following interchangeable physical interface modules: 10/100/1000 Interface Module, P/N DA3000M-1G, for Ethernet. DS/E Interface Module, P/N DA3000M-DS/E, for ATM and WAN. 155/622 SM Interface Module, P/N DA3000M-622-SM, for ATM. 155/622 MM Interface Module, P/N DA3000M-622-MM, for ATM. 155 SM Interface Module, P/N DA3000M-155-SM, for ATM. 155 MM Interface Module, P/N DA3000M-155-MM, for ATM. 10/100 Interface Module, P/N DA3000M-10/100, for Ethernet. CAUTION: When used with GBICs, the 155, 155/622 and 10/100/1000 interface modules are Class 1 Laser Products. The following ports are common to DS/E (Figure 2-2), 155, and 155/622 (Figure 2-3 on page 24) interface modules. RX1-TX1 Receiver 1-Transmitter 1 are external connections to the network or device under test for DS3 and E3 test access. For monitoring traffic, the system analyzes the traffic that passes RX1 from the customer premises equipment (CPE). For inline traffic monitoring of electrical interfaces, RX1 receives the data from one direction and passes it back through TX2 without changing it. Originating traffic (or emulating) uses RX1 and TX1. The traffic is generated by the test device and transmitted on TX1.
NOTE:
For the 155 and 155/622 interface modules, these connection ports are shaped to fit the connectors on fiber optic cables.
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CH1/CH2 (not present on 155 and 155/622 modules) Channel 1 and channel 2 are used to connect to T1 or E1 networks. These connectors are RJ-48c. Adapter cables to Bantam (T1), 120 Ohm balanced (E1), or 75 Ohm unbalanced (E1) are available. RX2-TX2 Receiver 2-Transmitter 2 are external connections to the network or device under test for DS3 and E3 test access. For monitoring traffic, the system analyzes the traffic that passes RX2 from the network. For inline traffic monitoring of electrical interfaces, RX2 receives the data from one direction and passes it back through TX1 without changing it.
NOTE:
For the 155 and 155/622 interface modules, these connection ports are shaped to fit the connectors on fiber optic cables.
The following ports are specific to the 10/100/1000 Ethernet interface module. (See Figure 2-4 on page 24.) TX1-RX1 Optical GBIC (Gigabit Interface Converter) for analysis of 1000BaseSX, 1000BaseLX, and 1000BaseZX networks. TX2-RX2 Optical GBIC (Gigabit Interface Converter) for analysis of 1000BaseSX, 1000BaseLX, and 1000BaseZX networks. CH1 Channel 1 is an RJ-45 electrical connector for analysis of 10BaseT, 100BaseT, and 1000BaseT networks. CH2 Channel 2 is an RJ-45 electrical connector for analysis of 10BaseT, 100BaseT, and 1000BaseT networks.
NOTE:
EMC compliance requires the use of a shielded twisted pair Ethernet cable to connect the 10/100/1000 module to the circuit under test.
The capture buffer can hold up to 64MB or 512MB of data per receiver, depending on the configuration of your DA-3400 test device.
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Rear Panel of the DA-3600A Test Device

Figure 2-3 shows the rear panel of a DA-3600A test device with a 155/622 SM interface module installed.
Figure 2-3. DA-3600A with a Packet-over-SONET Interface Module
Figure 2-4 shows the rear panel of a DA-3600A test device with a 10/100/1000 Ethernet interface module installed.
Figure 2-4. DA-3600A with a 10/100/1000 Interface Module
The rear panel of the DA-3600A test device includes these features: 1. TRIG IN The external trigger input port is a BNC connector, which is used to receive an edge-triggered TTL level signal in. This port is reserved for future use. 2. TRIG OUT The external trigger output port is a BNC connector, which is used to send a 10 microsecond TTL-level signal out. When using Flow Tracker, any trigger condition that is met creates an output signal on this port. The trigger output port is not active for other applications.
24
NOTE:
EMC compliance requires the use of a shielded cable, not exceeding three meters in length, to connect the Trig Out port to another device.
3. PCMCIA slots These two slots are available for an JDSUapproved internal modem card and a PCMCIA card disk. 4. Interface module slot This slot receives any of the interchangeable physical interface modules supported by the DA3400 (see Rear Panel of the DA-3400 Test Device on page 21), as well as: u 2.4G SM POS Interface Module, P/N DA3000M-2.4G The 2.4G SM POS interface module, which is supported only on the DA-3600A platform, has the same port configuration as the 155 and 155/622 interface modules (see Figure 2-3 on page 24). CAUTION: The 2.4G SM POS interface module is a Class 1 Laser Product.
Right Side Panel
Figure 2-5. DA-3400/DA-3600A, Right Side Panel
25
The right side panel of the test device, which has two variable-speed fans, includes these features: 1. POWER switch In the up position, the unit is on. In the down position, the unit is off. When you turn the power on, the test device begins loading the Linux operating system. It can take several minutes for the device to load the operating system. When you turn the power off, the test device performs a soft shutdown before turning off the power.
Always use the POWER switch to power the device down before you disconnect the power supply.
2. 12 VDC IN This connector is for the external DC voltage power supply. After you connect the 12 VDC external power supply to the test device, plug the other end into a 115V/220V AC power outlet.
Left Side Panel
Figure 2-6. DA-3400/DA-3600A, Left Side Panel
On the left side panel of the test device is the Com1 modem port, which can be configured to support the use of an external modem for remote communication with the test device, or to support the use of an external console for viewing test device status. Attaching a console would not be typical, but it can be useful for troubleshooting. The default configuration for DA-3400 test devices is modem support; the default for DA-3600A devices is console support.
26
To change the current configuration, you need to use the LCD and keypad on the front panel of the test device (Figure 3-2 on page 35). To reconfigure the Com1 modem port: 1. On the front panel of the test device, press Select. Use the arrow keys to navigate to SERIAL PORT. 2. Press Enter. The currently selected mode (CONSOLE or MODEM) is displayed. 3. Use the Up or Down arrow keys to switch the current mode. 4. Press Enter, then use the arrow keys to navigate to Exit. 5. Press Enter or Select to finish. The test device prompts you to save your settings. 6. Use the arrow keys to select Yes or No, then press Enter. If you select Yes, the test device reboots, and the new settings are enabled.
NOTE:
Starting up a test device that has an external modem connected to it when the test device's serial port is set to Console mode will cause the device to lock up on start-up.
Table 2-1 lists and describes the serial ports nine pins. Table 2-1. Com1 Pin-out Pin
1 2 3 4 5 6 7 8 9 < > < < < < > >
I/O
Description
Data Carrier Detect (DCD) Receive Data (RX) Transmit Data (TX) Data Terminal Ready (DTR) Signal Ground (GND) Data Set Ready (DSR) Request to Send (RTS) Clear to Send (CTS) Ring Indicator (RI)
27
Accessories
This section identifies the various accessories available for use with DA-3400 and DA-3600A test devices. Except where specifically noted, the information in these tables pertains to both the DA-3400 test device and the DA-3600A test device. Table 2-2. Accessories for the DA-3400 and DA-3600A Test Devices JDSU Part Number
Mainframe DA3400 DA3600A Standard Accessories CB-016267 9-86-016224 86-45368-01 Interface Modules DA3000M-1G DA3000M-DS/E DA3000M-622-SM DA3000M-622-MM DA3000M-2.4G DA3000M-155-SM DA3000M-155-MM DA3000M-10/100 Software Options DA3000S-ETHERNET DA3000T-VOIP Ethernet Analysis Software VoIP Analysis Software Option 10/100/1000 Interface Module T1/E1/DS3/E3 Interface Module for ATM analysis and HighSpeed WAN 155/622 Mbps Singlemode Interface Module for ATM analysis 155/622 Mbps Multimode Interface Module for ATM analysis 2.4G SM POS Interface Module (DA-3600A only) 155 Mbps Singlemode Interface Module for ATM analysis (DA3400 only) 155 Mbps Multimode Interface Module for ATM analysis (DA3400 only) 10/100 BaseT Ethernet (DA-3400 only) RJ-45 to RJ-45 shielded twisted pair cable for the laptop or PC connection to the test device. (Length: five feet) Power supply for the DA-3400 Power supply for the DA-3600A JDSU DA-3400 Data Network Analyzer JDSU DA-3600A Data Network Analyzer
Description
28
Table 2-2. Accessories for the DA-3400 and DA-3600A Test Devices JDSU Part Number
DA3000T-APPRES DA3000S-ATM DA3000T-VOATM DA3000S-HSW DA3600S-ADVANCED
Description
Application Response Time for Ethernet ATM Analysis Software Voice over ATM Analysis Software High-Speed WAN Analysis Software Advanced (POS/Ethernet) Analysis Software (DA-3600A only)
DA3600S-STREAMING Streaming Software (DA-3600A only) Other DA3000T-1G-U1 DA3000T-622-U1 DA3000-ETH-SWS-1 DA3000-HSW-SWS-1 DA3000-ATM-SWS-1 DA3000-ADV-SWS-1 DA3000-STRM-SWS-1 RM-18006 AC-015437 AC-018398 AD-15473 AD-15467 AD-15468 AD-15472 CB-015895 CB-12264 CB-012679 CB-012680 CB-017312 Gigabit Ethernet Upgrade Option (DA-3400 only) 622 ATM Upgrade Option (DA-3400 only) 1-year Software Enhancement Agreement for Ethernet 1-year Software Enhancement Agreement for High-Speed WAN 1-year Software Enhancement Agreement for ATM 1-year Software Enhancement Agreement for Flow Tracker (DA-3600A only) 1-year Software Enhancement Agreement for Streaming Mode (DA-3600A only) Rack-mount kit (adjustable to 19" or 23") PCMCIA modem option Cardbus hard disk drive Power adapter cord (U.S.) Power adapter cord (EU) Power adapter cord (Australia) Power adapter cord (U.K.) FO LC to SC SM (Length: 3 meters) FO LC to SC adapter (Length: 6 inches) Optical Cable, Singlemode, SC duplex conn, (Length: 3 meters) Dual Optical Cable, Multimode, SC - SC, (Length: 3 meters) FO LC to SC SM
29
Table 2-2. Accessories for the DA-3400 and DA-3600A Test Devices JDSU Part Number
CB-017311 CB-016506 CB-016507 CB-016508 CB-016502 CB-016504 AC-GBIC-SX AC-GBIC-LX CC-015170 SC to SC SM adapter Custom analyzer-to-splitter cable, SC, Multimode Custom analyzer-to-splitter cable, SC, Singlemode Custom analyzer-to-splitter cable, SC/LC, Singlemode Fiber optic splitter, SC, Singlemode, 80/20 Fiber optic splitter, SC, Multimode, 80/20 1000BaseSX multimode GBIC (Quantity: 1) 1000BaseLX singlemode GBIC (Quantity: 1) Universal soft carrying case
Description
30
3.
Getting Started
This chapter provides the information you need for getting the DA3400 or DA-3600A system up and running. The chapter identifies the system requirements for the controlling PC and explains how to install and set up both the Analysis Software and the test device. Except where specifically noted, the information in this chapter pertains to both the DA-3400 test device and the DA-3600A test device.
System Requirements for the Controlling PC

The Analysis Software runs on a controlling PC that is connected to the test device directly, by a LAN connection, or by a dial-up connection. For more information about the different types of Analysis Software available for use with DA-3400 systems, see DA-3400 Network Analysis System on page 13. For information about the different types of Analysis Software available for use with DA-3600A systems, see DA-3600A Network Analysis System on page 15. To run the Analysis Software, the controlling PC must meet the following minimum hardware and software requirements.
Hardware
500 MHz Pentium processor or equivalent 256MB of RAM (512MB recommended) 2GB of hard disk space Monitor with 800 X 600 resolution, 256 colors or higher CD ROM drive
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Getting Started
Software
Microsoft Windows 2000 or XP Pro. Microsoft Internet Explorer 5.5 or higher (required for use with the Mentor application and the online Help)
Installing the Analysis Software on the Controlling PC

Before you set up your test device, install the Analysis Software on the PC that you will use to control the device.
NOTE:
When using a laptop PC, you must disable the Power Save mode to ensure the best performance of the Analysis Software. This will ensure that communications are maintained between the Analysis Software and the test device.
To install the Analysis Software: 1. If you are installing the software on a Windows 2000 or XP system, ensure that you have administrator privileges. 2. In Windows, close all currently running applications. 3. Insert the Analysis Software CD in the CD drive. 4. The installation program starts automatically. Alternatively, you can select Start/Run on the Windows desktop, browse to your CD drive, and select Setup.exe to launch the software. 5. Follow the instructions on the screen. 6. Restart your computer. Before you proceed with any software setup, you must set up the test device and the PC to communicate with each other, as described in the next section.
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Getting Started
Setting up the PC and Test Device to Communicate with Each Other

The test device analyzes the traffic on the test circuit and communicates with the Analysis Software on the controlling PC. The device can communicate with the PC in any of three access modes: Direct Connect. The test device is connected directly to the controlling PC (see page 33). LAN Access. The test device accesses the controlling PC through your local area network (see page 38). Dial-up. The test device accesses the controlling PC over telephone lines (see page 41).
NOTE:
The DA-3600A in Streaming mode does not support dial-up connections.
Before you can begin any testing, you must set up the test device and the controlling PC to communicate with each other through one of these access modes.
Direct Connect Mode

Figure 3-1 on page 34 shows a test device directly connected to a controlling PC that has the Analysis Software installed. Setting up a direct connection requires you to: Connect the test device to the controlling PC. Set up the test device for communication with the controlling PC. Set up the PC for communication with the test device.
These tasks are described in the next sections.
33
Getting Started
Figure 3-1. Test Device in Direct Connect Mode
Connecting the Test Device to the Controlling PC

Caution: If the test device is powered on, turn it off. The power switch is on the right side of the unit. 1. Connect a shielded twisted pair Ethernet cable from the Ethernet port on the test device to the Ethernet network interface card (NIC) in the controlling PC.
NOTE:
The test device comes with a PC-to-test device cable (RJ-45 to RJ-45, 10/100 Ethernet CAT5 shielded cable, part number CB-016267) for connecting the test device to the controlling PC.
2. On the test device, verify that the Ethernet crossover switch is set in the TO PC (down) position. 3. Connect the DC external power supply to the right side of the test device and plug into an acceptable 115V/220V AC power outlet. 4. Turn the power switch (on the right side of the test device) to the ON position.
Setting Up the Test Device to Communicate with the Controlling PC

The test device can be configured with a static IP address. It can also be set up to supply one address to your PC if the Dynamic Host Configuration Protocol (DHCP) is available on the PC. To set up the test device, you need to use the LCD and keypad on the front panel of the test device, shown in Figure 3-2 on page 35.
34
Getting Started
Figure 3-2. LCD and Keypad on the Front Panel of the Test Device
NOTE: The left and right arrow keys move you left and right in the IP address
or other fields shown on the LCD. The up and down keys move you through the alphabet.
To set up the test device with a static IP address: 1. Verify that the test device is not currently being used for a network test. 2. When the IP address and hostname fields appear on the test device, press Select. Then use the arrow keys to navigate to Network.
NOTE:
The left and right arrow keys move you left and right in the fields shown on the LCD. The up and down keys move you through the alphabet.
3. Press Enter or Select, then use the arrow keys to navigate to Static IP. Press Enter. 4. Verify the IP address. (Use the arrow keys to navigate and change the IP address, if necessary.) 5. Press Enter, which moves you to the subnet mask configuration. 6. Verify the subnet mask. (Use the arrow keys to navigate and change the subnet mask, if necessary.) 7. Press Enter, which moves you to the gateway configuration. 8. Verify the gateway address. (Use the arrow keys to navigate and change the gateway address, if necessary.) 9. Press Enter twice, then use the arrow keys to navigate to Exit. 10. Press Enter or Select to finish. The test device prompts you to save your settings.
35
Getting Started
11. Use the left or right arrow key to select Yes or No, then press Enter. If you select Yes, the test device reboots, and the new settings are enabled. To set up the test device for DHCP server mode: 1. Verify that the test device is not currently being used for a network test. 2. Press Select, then use the arrow keys to navigate to NETWORK. 3. Press Enter or Select, then use the arrow keys to navigate to DIRECT-DHCP SVR. 4. Press Enter, then use the arrow keys to navigate to Exit. 5. Press Enter or Select to finish. The test device prompts you to save your settings. 6. Use the arrow keys to select Yes or No, then press Enter. If you select Yes, the test device reboots, and the new settings are enabled. When you have completed the configuration, and the test device is displaying a valid IP address, set up the PC to communicate with the test device.
Setting Up the Controlling PC to Communicate with the Test Device

To enable the PC to communicate with the test device, ensure that the IP address is set correctly on the controlling PC. If you configured a static IP Address on the test device: 1. See the documentation for your PCs operating system for instructions on setting a static IP address for the PC. 2. When setting the PCs IP address, follow these guidelines: The IP address on the controlling PC and the IP address on the test device must be part of the same network. The subnet mask for the PC and the test device must be the same. For example, the test devices IP address is 150.100.50.1, and the PCs IP address is 150.100.50.2. The subnet mask for both is 255.255.0.0.
36
Getting Started
If you selected DHCP server mode on the test device: u Configure the controlling PC to take a DHCP address. Use the PCs operating system instructions for this configuration task.
When you have set up the PC, start the Analysis Software and establish the connection to the test device: 1. In Windows, double-click the Acterna DA-3400 and DA-3600A icon to start the Analysis Software. After the program loads, the DA-3400 and DA-3600A Connection Wizard (Figure 3-3) appears on your screen. For detailed information about using the Connection Wizard, click Help to access the context-sensitive online Help.
Figure 3-3. DA-3400/DA-3600A Connection Wizard
2. Select Direct Connect and click Connect. Before the Analysis Software starts, you may see another dialog box, where you can change the mode or application. Now that the PC and the test device are communicating, you can begin using the Analysis Software. For more information, see the online Help for the particular application that you are using.
37
Getting Started
LAN Access Mode

Figure 3-4 shows a test device with a LAN connection to a controlling PC that has the Analysis Software installed.
Figure 3-4. Test Device in LAN Access Mode
Setting up a LAN connection requires you to: Connect the test device to the Ethernet LAN. Set up the test device for communication with the controlling PC. Set up the PC for communication with the test device.
Connecting the Test Device to the Ethernet LAN

Caution: If the test device is powered on, turn it off. The power switch is on the right side of the unit. 1. Connect a shielded twisted pair Ethernet cable from the Ethernet port on the test device to a port on the Ethernet LAN. 2. On the test device, verify that the Ethernet crossover switch is set in the TO LAN (up) position. 3. Connect the DC external power supply to the right side of the test device and plug into an acceptable 115V/220V AC power outlet. 4. Turn the power switch (on the right side of the test device) to the ON position.
38
Getting Started
Setting Up the Test Device to Communicate with the Controlling PC

The test device can be configured with a static IP address. It can also be set up to take an address from a DHCP server. To set up the test device, you need to use the LCD and keypad on the front panel of the test device, shown in Figure 3-2 on page 35. To set up the test device with a static IP address: 1. Verify that the test device is not currently being used for a network test. 2. When the IP address and hostname fields appear on the test device, press Select. Then use the arrow keys to navigate to Network.
NOTE:
The left and right arrow keys move you left and right in fields shown on the LCD. The up and down keys move you through the alphabet.
3. Press Enter or Select, then use the arrow keys to navigate to Static IP. Press Enter. 4. Verify the IP address. (Use the arrow keys to navigate and change the IP address, if necessary.) 5. Press Enter, which moves you to the subnet mask configuration. 6. Verify the subnet mask. (Use the arrow keys to navigate and change the subnet mask, if necessary.) 7. Press Enter, which moves you to the gateway configuration. 8. Verify the gateway address. (Use the arrow keys to navigate and change the gateway address, if necessary.) 9. Press Enter twice, then use the arrow keys to navigate to Exit. 10. Press Enter or Select to finish. The test device prompts you to save your settings. 11. Use the left or right arrow key to select Yes or No, then press Enter. If you select Yes, the test device reboots, and the new settings are enabled.
39
Getting Started
To set up the test device for DHCP client mode: 1. Verify that the test device is not currently being used for a network test. 2. Press Select, then use the arrow keys to navigate to NETWORK. 3. Press Enter or Select, then use the arrow keys to navigate to LAN-DHCP CLI. 4. Press Enter, then use the arrow keys to navigate to Exit. 5. Press Enter or Select to finish. The test device prompts you to save your settings. 6. Use the arrow keys to select Yes or No, then press Enter. If you select Yes, the test device reboots, and the new settings are enabled. After a few seconds, an appropriate IP address should appear on the front LCD panel. If the test device is unable to successfully request an IP address from the DHCP server, the default address 192.168.1.100 is used. When you have completed the configuration, and the test device is displaying a valid IP address, you are ready to use the DA-3400 and DA-3600A Connection Wizard on the controlling PC to connect to the test device: 1. In Windows, double-click the JDSU DA-3400 and DA-3600A icon to start the Analysis Software. After the program loads, the Connection Wizard (Figure 3-3 on page 37) appears on your screen. For detailed information about using the Connection Wizard, click Help to access the contextsensitive online Help. 2. Select Connect through LAN and click Show Connections. The Connection Wizard displays a list of IP addresses for test devices on the local subnet. (See Figure 3-5 on page 41.) For a new installation, the list will be empty. 3. Select or enter the IP address of the test device and click Connect. Before the Analysis Software starts, you may see another dialog box, where you can change the mode or application.
40
Getting Started
Figure 3-5. DA-3400/DA-3600A Connection Wizard for LAN Access
Now that the PC and the test device are communicating, you can begin using the Analysis Software. For more information, see the online Help for the particular application that you are using. You can leave the device on. If you are setting up a test device that is already connected to a test network, however, and you plan to change the type of test, you may need to change the cabling for the network connection.
Dial-Up Mode
Figure 3-6 shows a test device with a dial-up connection to a controlling PC that has the Analysis Software installed.
41
Getting Started
Figure 3-6. Test Device in Dial-Up Mode
Setting up a dial-up connection requires you to: Connect the test device to a modem. Set up the PC for communication with the test device.
Connecting the Test Device to a Modem

Caution: If the test device is powered on, turn it off. The power switch is on the right side of the unit. 1. If you are using an external modem, ensure that the test devices Com 1 port is configured for modem support. (See Left Side Panel on page 26 for more information.) 2. On the test device, connect an external dial-up modem to the COM 1 port, or use the following JDSU-approved internal modem in the PCMCIA slot on the back of the device: 3COM Megahertz 56K Cellular Modem PC Card with Xjack (Model 3CXM556). JDSU does not recommend any specific brand of external modem. 3. Connect a standard telephone cable from the modem to a telephone jack. 4. Connect the DC external power supply to the back of the test device and plug into an acceptable 115V/220V AC power outlet. 5. To turn the test device on, move the POWER switch on the right side of the device to the ON position.
42
Getting Started
Setting Up the Controlling PC to Communicate with the Test Device

1. Verify that the test device is not currently being used for a test. 2. Determine the IP address of the test device and the phone number of the modem connected to it.
NOTE:
You must specify the Private IP address when you dial into a test device that has been configured to support NAT.
3. Be sure that dial-up networking is installed on the controlling PC. To set up the dial-up connection to the test device, click My Computer/Dial-up Networking on the Windows desktop. Follow the instructions on the Dial-up Networking Connection Wizard. 4. In Windows, double-click the Acterna DA-3400 and DA-3600A icon to start the Analysis Software. After the program loads, the DA-3400 and DA-3600A Connection Wizard (Figure 3-3 on page 37) appears on your screen. For detailed information about using the Connection Wizard, click Help to access the context-sensitive online Help. 5. Select Connect Through Dial-up and click Next. The Phone Number dialog box (Figure 3-7) appears.
Figure 3-7. DA-3400/DA-3600A Connection Wizard for Dial-up Access
43
Getting Started
6. Select or enter the phone number and IP address of the test device and click Connect. The Analysis Software starts. Now that the PC and the test device are communicating, you can begin using the Analysis Software. For more information, see the online Help for the particular application that you are using. You can leave the device on. The test device does not have to be disconnected from the test network unless you plan to change the test type. If you are setting up a test device that is already connected to a test network, however, and you plan to change the type of test, you may need to change the cabling for the network connection.
Special Considerations for Dial-Up Connections

Exiting the Analysis Software does not disconnect the dial-up session. The session will be disconnected when you exit the Connection Wizard software, or when you make a connection to another phone number/IP address. You can only have one dial-up session at a time. A dial-up connection will fail if the PC has the LAN IP interface configured with a network address that is on the same subnet as the IP address of the test device. (For example, the connection will fail if the LAN IP address for the PC is 192.168.1.10, and the IP address of the test device is 192.168.1.100, both having a subnet mask of 255.255.255.0.) A workaround is available for this issue. For details, see the Connection Wizard Help at Start/All Programs/Acterna/Acterna DA-3400 and DA-3600A/Connection Help.
Using the Analysis Software to Configure the Interface

After you have installed the Analysis Software on the controlling PC and established communication between the PC and test device, you need to use the Analysis Software to configure the interface. For detailed information, see the online Help for the application that you are using.
44
Getting Started
To access the online Help, do one of the following: Click the Help icon on the toolbar of the application. In Windows, click Start/All Programs/Acterna/Acterna DA-3400 and DA-3600A, and select the Help file that you want to view.
Cabling for the DA-3400 and DA-3600A Standard Mode Applications

When the PC and the test device are communicating, and the software is appropriately configured for the interface, you are ready to connect the test device to the network to be tested. The way that you connect the test device to the network varies, depending on the interface and the type of testing that you will be doing. Use the cabling diagrams in this section to guide you.
Ethernet Analysis Software

The 10/100/1000 Ethernet Interface can be set up in any of four access modes: Inline Monitor, Monitor, Originate, and Turn Up. If you are connecting to an electrical circuit, connect the appropriate cable from the back of the test device to the network under test. For optical circuits, connect the fiber optic cable from the back of the test device to the network under test. For connector locations, see Rear Panel on page 21.
Inline Monitor Mode

When the PC and the test device are communicating and the software is set up in Inline Monitor mode, connect appropriate cables from the back of the test device to the test circuit, as shown in Figure 3-8. Data received on RX1 is forwarded out RX2 and vice versa. Both connections must be active before monitoring will start. The test device is an active device in your network when in Inline Monitor mode.
45
Getting Started
NOTES:
EMC compliance requires the use of a shielded twisted pair Ethernet cable to connect the test device to the controlling PC and also to connect the 10/100/1000 Interface Module to the circuit under test. When you are classifying data by IP Subnet, connect the network under test to RX1, because source addresses on RX1 and destination addresses on RX2 will be used for the identification of subnets.
Warnings: Network service must be interrupted before you can install the test device inline between network devices. Changing the access mode, the interface type, or the negotiation capabilities while in Inline Monitor mode will take the link down. Any changes that cause the test device to reboot, such as changing the test device's IP address, will take the link down.
Figure 3-8. Cabling the Test Device for Inline Monitor Mode
Monitor Mode
When the PC and the test device are communicating and the software is set up in Monitor mode, connect appropriate cables from the back of the test device to the test circuit, as shown in Figure 3-9.
46
Getting Started
Monitor mode allows you to transparently perform in-service troubleshooting tests. One or both ports can be attached to mirrored switch ports, or to a splitter. The test device is not permanently connected into the network.
Figure 3-9. Cabling the Test Device for Monitor Mode
Originate and Turn Up Modes

When the PC and the test device are communicating and the software is set up in either Originate mode or Turn Up mode, connect an appropriate cable from the back of the test device to the test circuit, as shown in Figure 3-10. Data is transmitted on RX1/CH1. Whatever is transmitted on RX1/CH1 is routed internally to RX2/CH2 and represented in all views under the label of TX.
Figure 3-10. Cabling the Test Device for Originate or Turn Up Mode
47
Getting Started
ATM Analysis Software

For ATM analysis, electrical and optical interfaces can be set up for monitoring, inline monitoring, and originating. If you are working with an electrical interface, connect the appropriate cable from the back of the test device to the desired test circuit. If you are working with an optical interface, connect the fiber optic cable from the back of the test device to the network under test. For connector locations, see Rear Panel on page 21.
T1 and E1 connections
T1 and E1 traffic monitoring
Figure 3-11. T1 and E1 interfaces, connections for Monitor mode
T1 and E1 in-line monitoring
Figure 3-12. T1 and E1 interfaces, connections for In-line Monitor mode
NOTE:
The service must be interrupted before the test device can be installed inline between ATM access devices. After the test device is installed, it is nonintrusive.
48
Getting Started
T1 and E1 originating to network (sending IP ping packets or QoS test cells)
Figure 3-13. T1 and E1 interfaces, connections for Originate-to-network mode
T1 and E1 originating to CPE (sending IP ping packets or QoS test cells)
Figure 3-14. T1 and E1 interfaces, connections for Originate-to-CPE mode
DS3 and E3 connections

DS3 and E3 traffic monitoring
Figure 3-15. DS3 and E3 interfaces, connections for Monitor mode
49
Getting Started
DS3 and E3 in-line monitoring
Figure 3-16. DS3 and E3 interfaces, connections for In-line Monitor mode
NOTE:
The service must be interrupted before the test device can be installed inline between devices. After the test device is installed, it is nonintrusive.
DS3 and E3 originating (sending IP packets or QoS test cells)
Figure 3-17. DS3 and E3 interfaces, connections for Originate mode
Channelized DS3 connections

Channelized DS3 traffic monitoring
Figure 3-18. Channelized DS3 interfaces, connections for Monitor mode
50
Getting Started
Channelized DS3 in-line monitoring
Figure 3-19. Channelized DS3 interfaces, connections for In-line Monitor mode
Optical connections
Optical monitoring
Figure 3-20. Optical interfaces, connections for Monitor mode
Optical in-line monitoring
Figure 3-21. Optical interfaces, connections for In-line Monitor mode
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Getting Started
Optical originating (sending IP packets or QoS test cells)
Figure 3-22. Optical interfaces, connections for Originate mode
High-Speed WAN Analysis Software

After you set up the High-speed WAN Analysis Software for the network you want to test, you are ready to connect the test device to the network and begin testing. The way that you connect to the test network varies, depending upon both the interface and the type of testing that you will be doing. Use the logical connection diagrams in this section as a reference and connect the appropriate cable from the back of the test device to the desired test circuit. For connector locations, see Rear Panel on page 21.
NOTE:
To fit two T1 cables into a single RJ port, use an RJ T-connector.
T1 and E1 Connections
T1 and E1 Traffic Monitoring
Figure 3-23. T1 and E1 Interfaces, Connections for Monitor Mode
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Getting Started
T1 and E1 In-line Monitoring
Figure 3-24. T1 and E1 Interfaces, Connections for In-line Monitor Mode
NOTE:
You must first interrupt network service to install the test device in in-line monitor mode. After the test device is installed, it is nonintrusive.
DS3 and E3 Connections

DS3 and E3 Traffic Monitoring
Figure 3-25. DS3 and E3 Interfaces, Connections for Monitor Mode
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Getting Started
DS3 and E3 In-line Monitoring
Figure 3-26. DS3 and E3 Interfaces, Connections for In-line Monitor Mode
NOTES:
You must first interrupt network service to install the test device in in-line monitor mode. After the test device is installed, it is non-intrusive. If you are doing E3 or DS3 in-line monitoring and power to the test device is interrupted, synchronization may be temporarily lost, and a burst of errors may be inserted onto the test network.
Channelized DS3 Connections

Channelized DS3 Traffic Monitoring
Figure 3-27. Channelized DS3 Interfaces, Connections for Monitor Mode
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Getting Started
Channelized DS3 In-line Monitoring
Figure 3-28. Channelized DS3 Interfaces, Connections for In-line Monitor Mode
NOTES:
You must first interrupt network service to install the test device in in-line monitor mode. After the test device is installed, it is nonintrusive. If you are doing E3 or DS3 in-line monitoring and power to the test device is interrupted, synchronization may be temporarily lost, and a burst of errors may be inserted onto the test network.
Cabling for the DA-3600A Advanced and Streaming Mode Applications

For DA-3600A Advanced mode analysis or Streaming mode analysis, the test device can be set up for either monitor or emulate mode. If you are connecting to an electrical circuit, connect the appropriate cable from the back of the test device to the network under test. For optical circuits, connect the fiber optic cable from the back of the test device to the network under test. For connector locations, see Rear Panel of the DA-3600A Test Device on page 24.
Monitor Mode
When the controlling computer and the test device are communicating, connect the appropriate cables from the back of the test device to the network under test, as shown in Figure 3-29. In Monitor mode, you can perform in-service tests transparently. One or both ports can be attached to mirrored switch ports or to each
55
Getting Started
output of a splitter. The test device is not permanently connected into the network.
Figure 3-29. Cabling the Test Device for Monitor Mode
Emulate Mode
When the controlling computer and the test device are communicating, connect the appropriate cables from the back of the test device to the network under test, as shown in Figure 3-30. Data is transmitted on RX1/TX1. RX2/TX2 is inactive.
Figure 3-30. Cabling the Test Device for Emulate Mode
56
Getting Started
Using the Test Device with Firewalls and NAT Devices

The DA-3400 and DA-3600A systems can be used across firewalls and across NAT devices. The following scenarios illustrate the possible system configurations for firewalls and NAT devices.
NOTE:
You cannot directly connect to the test device using a private IP address when the device is set for a NAT/FIREWALL connection type. To work around this problem, specify the public IP address to use to connect to the device or configure your PC to operate on the same subnet as the public IP address of the device.
Scenario 1. The controlling PC is behind a firewall.
Figure 3-31. PC behind a Firewall
The firewall that is protecting the PC should have ports 2977 through 2990 open for outbound traffic. Typically, all ports are open for outbound traffic, so you wont need to do any special configuration.
Scenario 2. The test device is behind a firewall.
Figure 3-32. Test Device behind a Firewall
57
Getting Started
You must configure the firewall that is protecting the test device to open ports 2977 through 2990 for inbound traffic.
Scenario 3. The test device and the controlling PC are behind firewalls.
Figure 3-33. Test Device and PC behind Firewalls
The firewall that is protecting the PC should have ports 2977 through 2990 open for outbound traffic. Typically, all ports are open for outbound traffic, so you probably wont need to do any special configuration for that firewall. You must configure the firewall that is protecting the test device to open ports 2977 through 2990 for inbound traffic.
Scenario 4. The controlling PC is behind a 1-to-1 NAT device.
Figure 3-34. PC behind a 1-to-1 NAT Device
No special configuration is necessary.
58
Getting Started
Scenario 5. The controlling PC is behind a many-to-1 NAT device.
Figure 3-35. PC behind a Many-to-1 NAT Device
No special configuration is necessary.
Scenario 6. The test device is behind a 1-to-1 NAT device.
Figure 3-36. Test Device behind a 1-to-1 NAT Device
In this scenario, you need to configure the test device for NAT using the test devices front panel. To configure the test device to support NAT: 1. Verify that the test device is not currently being used for a network test. 2. Press Select, then use the up or down arrow keys to navigate to NETWORK. 3. Press Enter or Select, then use the up or down arrow keys to navigate to NAT-FIREWALL ON (public). 4. Press Enter. 5. Specify a Public IP Address and press Enter.
59
Getting Started
6. Specify a Private IP address and press Enter. 7. Specify a Subnet Mask and press Enter. 8. Specify a Gateway address and press Enter. 9. Use the up or down arrow keys to navigate to Exit. 10. Press Enter or Select to finish. The test device prompts you to save your settings. 11. Use the left or right arrow keys to select Yes or No, then press Enter.
Scenario 7. The test device is behind a many-to-1 NAT device.

This scenario is not supported.
Other Scenarios
Combinations of each of the firewalls and NAT scenarios described above are supported, as long as the rules for each are met. For example, the following scenario will work:
Figure 3-37. Other Scenarios
Test Device Security

DA-3400 and DA-3600A Standard Mode Applications
The security login feature gives you password-protected access to the test device. Once your security login is enabled, you provide your password each time you connect to the test device. The password that you created is stored on the test device.
60
Getting Started
To enable the security login password: 1. Establish a connection to the test device. 2. From the Setup menu, choose Device Configuration. The Device Configuration dialog box appears with a Security Login area at the bottom. 3. Check Enable Password. 4. Enter a new password and confirm the password. 5. Click OK. To connect to the test device with a password: 1. From the desktop, double click the DA-3400 and DA-3600A icon. The Connection Wizard appears. 2. Choose a method of connecting your PC to the test device. The Device Login dialog box appears. 3. Enter a Device Security password and Click OK.
NOTE:
If three login attempts fail, a Login Failed dialog box appears and lets you shut down the client software. From this dialog box, you can also click Forgotten Password? to learn where your password file is and how to retrieve your current password.
To disable the security login password: 1. From the Setup menu, choose Device Configuration. The Device Configuration dialog box appears with a Security Login area at the bottom. 2. Check Disable Password and enter your current password. 3. Click OK. If you have forgotten your password and cannot access the test device, contact JDSUs Technical Assistance Center for help. (See Technical Assistance on page 12.)
61
Getting Started
DA-3600A Advanced and Streaming Mode Applications

Password
In Advanced and Streaming modes, the DA-3600A system is configured with one password-protected user account. It is strongly recommended that you change the password on the test device to prevent unauthorized access. The initial user account is Account
root R!pCu^1z
Password
Remote Login
For tasks that require remote login capabilities, such as retrieving CSV files that contain exported flow statistics, you can use SSH. SSH provides secure remote login capabilities. You can obtain a free SSH client from the OpenSSH website, http://www.openssh.com.
Learning More: Accessing the Online Help

For detailed information about using the Analysis Software, see the online Help that comes with each of these JDSU software products: Ethernet Analysis Software High-Speed WAN Analysis Software ATM Analysis Software Flow Tracker Analysis Software Streaming Mode Software Examine Mentor
The online Help is context-sensitivethe information provided is tailored based on where you are in the application. To access the online Help, do one of the following: Click the Help icon on the toolbar of an open application. In Windows, click Start/All Programs/Acterna/Acterna DA-3400 and DA-3600A, and select the Help file that you want to view.
62
Appendix A: System Administration
Software Version Management

When you connect to a test device, the version number of the Analysis Software on the PC (the client software) should match the version number of the software on the test device. If the version number of the Analysis Software on the PC is lower than the version number of the test device software, a message appears telling you to upgrade the client software. The software will shut down automatically. Obtain the upgrade version from your system administrator. If the version number of the device software is lower than the version number of the client software on the PC, a message appears when you connect, telling you to download the newer version of the device software. Click Yes to perform the upgrade. Do not power off the test device while the upgrade is taking place. If the connection to the test device is lost during the upgrade, try to restart the software and reconnect. If the test device loses power during the upgrade process, try to reboot the test device. If the test device does not recover, contact JDSUs Technical Assistance Center. (See Technical Assistance on page 12.)
You can use the keypad and display on the front panel of the test device to determine the version numbers of the software packages installed on the test device.
63
System Administration
To display software version numbers on the display of the test device: u When the IP address and hostname fields appear on the test device, press Enter. The display cycles through the version numbers for all of the software packages that are installed on the test device.
Setting the Test Devices Timing

You can synchronize the test devices timing in one of two wayswith your PC, or with an NTP server. You can also set the time on the test device to any desired time (not synchronized to your PC or an NTP server.)
DA-3400 and DA-3600A Standard Mode Applications

Synchronizing the Test Device with the PC
The test device has its own clock. When the test device captures data, that data is timestamped with the time of the test device. To ensure that the time that you are running the test matches the data timestamps, it is useful to synchronize the two times. To synchronize test device and PC dates and times: 1. From the Setup menu, choose Device Configuration. The Device Configuration dialog box appears. The IP address of the test device appears in the Information area. 2. Click Synchronize time with PC to update the test device with the PCs time. The test device restarts.
NOTE:
To set the time on the test device to any desired time (not synchronized with your PC or an NTP server), simply select the date and time, and press OK.
64
Synchronizing the Test Device with an NTP Server

The test devices timing can be synchronized with as many as three Network Time Protocol (NTP) servers on the network. You set up test device synchronization by adding an NTP servers IP address from the Device Configuration dialog box. Once you have specified an IP address, synchronization is performed during the initial device startup or during any future Test Restarts. To synchronize the test device with an NTP server: 1. From the Setup menu, choose Device Configuration. The Device Configuration dialog box appears with a Use NTP Time Server area near the top. 2. Check Use NTP Time Server. 3. Under New NTP Server, specify an IP address and click Add. You can do this up to three times to configure multiple NTP servers. The IP address you defined appears directly below the Add area. 4. Click OK. The test device synchronizes with the NTP server during an initial device startup or during Test Restart.
NOTES:
When you have configured a test device to use an NTP time server, the test device itself will function as an NTP server, providing time information in response to queries from other devices. To set the time on the test device to any desired time (not synchronized with your PC or an NTP server), simply select the date and time, and press OK. Any change to the NTP configuration will cause the test device to reboot.
DA-3600A Advanced and Streaming Mode Applications

Synchronizing the Test Device with an NTP Server
In DA-3600A Advanced and Streaming modes, you can use NTP to synchronize DA-3600A test devices with as many as three NTP servers on the network.
65
To enable NTP: 1. Open a telnet or console session to the test device and log in as usual. For information about configuring the test devices serial port for a console session, see Left Side Panel on page 26. For information about logging in to the test device, see Test Device Security on page 60. 2. Change to the acterna folder: cd /acterna 3. Enter the following command: cycconf -ntp on <-nts1 ipaddr> [-nts2 ipaddr -nts3 ipaddr] The variable ipaddr is the IP address of an NTP server. At a minumum, you must specify an address for nts1. IP addresses are in standard 1.2.3.4 format. When prompted to reboot, answer affirmatively. To disable NTP: 1. Follow steps 1 and 2 above to go to the acterna folder on the test device. 2. Enter the following command: cycconf -ntp off When prompted to reboot, answer affirmatively.
NOTE:
When you have configured a test device to use an NTP time server, the test device itself will function as an NTP server, providing time information in response to queries from other devices.
Installing DA-3400 and DA-3600A Standard Mode Options

Various hardware and software options are available for use with DA3400 and DA-3600A Standard mode systems. (See Table 2-2 on page 28.)
66
Software options include VoIP Analysis (Part Number DA3400SVoIP), Voice over ATM Analysis (Part Number DA3400T-VoATM), and Application Response Time for Ethernet (Part Number DA3400Tappres). Hardware options, such as the Gigabit Ethernet Upgrade Option (Part Number DA3000T-1G) and the 622 ATM Upgrade Option (Part Number DA3000T-622) are installed on the physical interface. So, if the interface is moved to another test device, the option goes with it. To see the status of the options on your system: u From the Setup menu in the Analysis Software, choose Install Options. The Install Options dialog box (Figure 3-38) is displayed, listing the available options and their status.
Figure 3-38. Install Options Dialog Box
Options are available either on a temporary basis or as permanently installed options. Permanent options appear as "Licensed Options," while temporary options show either the expiration date or the number of days until the trial period ends. When a temporary option expires, its status is "Not Installed." To install an option that is not currently installed: u On the Install Options dialog box (Figure 3-38), click Install New Options and follow the instructions on the expanded dialog.
67
Test Device File Maintenance for DA-3600A Advanced Mode

Several features and functions of the Advanced Mode of the DA3600A system produce files that are stored on the test device hard drive. These include: Trending database files Capture files Flow statistic export files BGP Route Import files RSVP Label Path Table utility files Protocol event export files (from the TestPMEvents.tcl script)
These files can increase in both size and number, consuming excessive hard drive space. To periodically reduce the number of files, you can access the test device hard drive by using SSH and logging in as, or changing to, superuser. You can then delete files, or use PSCP, an implementation of SCP (secure copy), to move them to your computers hard drive. The PSCP executable is installed with the software. To run PSCP, access the command prompt and type (all on one line):
pscp.exe -r -pw <password> root@<ip address>:<source path> <destination path>
The example below will move all of the files in the CoreDb_13Apr2003 subdirectory to the temp directory on your hard drive.
pscp.exe -r -pw R!pCu^1z root@123.45.87.6:/var/lib/mysql/CoreDb_13Apr2003 C:\Temp
NOTE: The recursive switch (-r) modifies the command so that it will move all
of the files under the source directory.
68
File and Directory Locations

To help you locate the data files on the test device, the table below provides you with the default location and file or directory name format for each data type created. With the command line utilities and scripting, there are exceptions to the information in this table. See the DA-3600A Advanced Mode: Command Line Interface Reference for more information. Data type
Capture file Trending database directory Flow statistics export file TCPDump raw file TCPDump filtered file BGP Route Import file
File/Directory name format

nor.raw newCoreDb_ddmmmhhmm Ex. newCoreDb_13Apr2050 ddmmmhhmmss_RX#.csv Ex. 01Apr102607_RX1.csv d4u d4u.tcpdump [unformatted unix time].csv Ex. 1019846872.csv [formatted unix time].csv Ex. 2002_03_23-12_04_58.csv [unformatted unix time] Ex. 1026399776 [tunnel#].csv Ex. Tunnel9.9.9.1_1.csv
Directory path
/usr/local/cane/data/capture /var/lib/mysql /usr/local/cane/data/flowstats /usr/local/cane/data/capture/ /usr/local/cane/data/capture/ /usr/local/cane/data/flowstats/
RSVP label path table utility directory and files
/user/local/cane/data/rsvpTunnel/
NOTE: In the directory where the trending databases are located (/var/lib/mysql/mysql), there are other MySQL database files that should not be altered or moved. Doing so may prevent MySQL from operating properly.
For the above file name formats: mmm is a three letter abbreviation for the month. dd is a two digit representation for the day. the time (hhmm or hhmmss) is in 24 hour format. the trending database directory name is the top level directory for each database. To either delete or move a database, select this directory in order to select all of the corresponding database files.
69
Trending Database Files

A trending database is created whenever you start Flow Tracker after configuring it to save historical data on flows. This database continues to grow until you exit Flow Tracker. When you exit and restart Flow Tracker with trending enabled, a new database is created. While in Flow Tracker, you can only view the current trending database. To view trending databases created previously, you must move the database to your computers hard drive and access the database with any application that supports the MySQL 3.23 format. Be sure to move the entire top level directory and all of its files. For more information about MySQL and to download the server software, go to http://www.mysql.com. If you wish to use a graphical interface to view the database, there are several tools such as MySQL-Front and MySQLGUI. The trending databases have two tables that contain flow data. These tables are linked by the id field.
flowDescriptor_tbl
This table contains information that describes each flow.

flowStatistics_tbl
This table contains information on the statistics associated with each flow at a specific time. There is a one-to-many relationship between flows defined in the flowDescriptor table and statistics in the flowStatistics table.
70
flowDescriptor table Field Name

id descriptor lineSide flowIndex
Data Type
INT (Primary key) VARCHAR (100) INT INT no no yes yes
Index
flowStatistic table Field Name

id byteRate packetRate totalPacketCount totalByteCount peakByteRate peakPacketRate timeStamp INT BIGINT BIGINT DOUBLE DOUBLE BIGINT BIGINT TIMESTAMP
Data Type
Index
yes no no no no no no no
Capture Files
The capture file is overwritten each time that the capture buffer contents are saved to the test device when using the GUI. However, when using scripting via the command line interface to control capturing, you must designate a file name that can be different from the default used by the GUI. Additionally, you can designate a location for the capture file (which must be a sub-directory under the default path used by the GUI).
71
Exported Flow Statistics Files

When you export flow statistics, using the GUI, a new timestamped file is created automatically. When using scripting, you must choose a file name. Additionally, you can designate a location for the file (which must be a sub-directory under the default path used by the GUI).
BGP Route Import Files

The BGP Route Import feature is a command line interface utility that converts BGP routes to flows, runs the Flow Tracker application, and correlates statistics by autonomous system numbers. The correlated data collected is stored in CSV files.
RSVP Label Path Table Utility Files

The RSVP label path table utility collects all RSVP messages from the network, filters them according to source and destination, and displays the results in a table. The data from the table is stored on the test device in CSV format and can be retrieved for offline analysis. Every time you run the utility, a separate folder is created on the test device under /usr/local/cane/data/rsvpTunnel The folder is named for the time that it is run, in UNIX time (for example, 1026399776). The CSV files are named for the tunnel. For example, Tunnel9.9.9.1_1.csv contains all of the messages for the 9.9.9.1:1 tunnel. Messages that cannot be associated with known tunnel are stored in a file named otherMessages.csv. For more information on the file locations and uses of the BGP Route Import and RSVP label path table utilities mentioned above, see the DA-3600A Advanced Mode: Command Line Interface Reference.
72
Uninstalling the Software

To ensure a complete uninstall of the Analysis Software, use the Start menu in Windows and go to Control Panel. Select the Add/Remove Programs function to remove the components. 1. In the Add/Remove Programs Properties dialog box, select the Acterna components to remove. 2. Click Add/Remove.
NOTE:
When you use the Add/Remove Programs function to uninstall the Acterna Analysis Software, the icon may remain in the Start menu. You can remove the icon separately.
73
74
Appendix B: Customer Services
Overview
JDSU offers an unmatched and comprehensive portfolio of services through its Customer Care and JDSU AdvantageSM programs to help customers successfully utilize purchased JDSU products. Customer Care comes standard with every product sale and consists of business hour technical assistance, in-warranty repair, calibration services, upgrade services, and immediate return authorizations. JDSU AdvantageSM provides additional services designed to optimize product capabilities and maximize efficiencies, including field engineering and deployment, technical training, product support, consulting, and custom software development.
Customer Care (Standard Services)

Customer Care accompanies the sale of every JDSU product. Customer Care services include: Technical Assistance (Business Hour) Instrument Repair (Under Warranty Repair, Calibration Services, and Upgrade Services) Immediate Return Authorizations
Technical Assistance (Business Hour)

Expert business hour technical support, including help with product configuration, circuit qualification, and complete network trouble sectionalization is provided with your product (see Technical Assistance on page 12). For around-the-clock technical assistance, you can purchase a service contract through JDSU AdvantageSM. For
75
Customer Services
more information on technical support, go to: www.jdsu.com/united_states/Products/descriptions/services/TACSu pport/index.html.
Instrument Repair
Our service centers provide repair, calibration, and upgrade services for JDSU equipment. JDSU understands the impact of equipment down time on operations and is staffed to ensure a quick turnaround. Available services include the following: Product Repair All equipment returned for service is tested to the same rigorous standards as newly manufactured equipment. This ensures products meet all published specifications, including any applicable product updates. Calibration JDSUs calibration methods are ISO approved and based on national standards. Factory Upgrades Any unit returned for a hardware feature enhancement will also receive applicable product updates and will be thoroughly tested, ensuring peak performance of the complete feature set. Service contracts and additional repair, calibration, and upgrade services are available for purchase through JDSU AdvantageSM. For more information, go to: www.jdsu.com/united_states/us_services/product_support/index.ht ml.
Equipment Return Instructions

Please contact your regional Technical Assistance Center (see Technical Assistance on page 12) to get a Return or Reference Authorization to accompany your equipment.
NOTE:
Return Authorization numbers can also be obtained via the Web at
www.jdsu.com/test_and_measurement/us_forms/return_authorizatio n.html. For each piece of equipment returned for repair, attach a tag that includes the following information:
76
Customer Services
Owners name, address, and telephone number. The serial number, product type, and model. Warranty status. (If you are unsure of the warranty status of your instrument, contact Technical Assistance (see Page 12) or go to: http://www.jdsu.com/united_states/us_services/product_support/ warranty_status/index.html. A detailed description of the problem or service requested. The name and telephone number of the person to contact regarding questions about the repair. The return authorization (RA) number (US customers), or reference number (European Customers).
If possible, return the equipment using the original shipping container and material. If the original container is not available, the unit should be carefully packed so that it will not be damaged in transit; when needed, appropriate packing materials can be obtained by contacting JDSU Technical Assistance. JDSU is not liable for any damage that may occur during shipping. The customer should clearly mark the JDSU-issued RA or reference number on the outside of the package and ship it prepaid and insured to JDSU.
JDSU AdvantageSM Services

JDSU AdvantageSM offers a broad portfolio of services to enable customers to aggressively build their competitive advantage within the markets they serve. Services offered include: Product Support System Management Education Services Consulting Services Certified Equipment Resources (for used equipment)
For more information on JDSU AdvantageSM services, go to: www.jdsu.com/united_states/us_services/index.html.
77
Customer Services
Training Options
JDSU offers a wide array of training options designed to support customers at various stages of the network life cycle. Training options include: Public Courses On-Site Training Virtual Classroom Self-Paced Training Free Webinars
For more more information on available training options, go to: www.jdsu.com/united_states/us_training/index.html.
Warranty Information
The warranties described herein shall apply to all commercially available JDSU products. Any additional or different warranties shall apply only if agreed to by JDSU in writing. These warranties are not transferable without the express written consent of JDSU. Hardware Warranty JDSU warrants that Hardware Product sold to customer shall, under normal use and service, be free from defects in materials and workmanship. Information regarding the specific warranty period for this product can be obtained by contacting your local JDSU Customer Care representative. If installation services have been ordered, the warranty period shall begin on the earlier of (1) completion of installation, or (2) thirty (30) days after shipment to Customer. If Installation Services have not been ordered, the warranty period shall begin upon shipment to Customer. Hereafter these periods of time shall be collectively referred to as the Initial Warranty Period. JDSUs obligation and customers sole remedy under this Hardware Warranty is limited to the repair or replacement, at JDSUs option, of the defective product. JDSU shall have no obligation to remedy any such defect if it can be shown: (a) that the Product was altered, repaired, or reworked by any party other than JDSU without JDSUs written consent; (b) that such defects
78
Customer Services
were the result of customers improper storage, mishandling, abuse, or misuse of Product; (c) that such defects were the result of customers use of Product in conjunction with equipment electronically or mechanically incompatible or of an inferior quality; or (d) that the defect was the result of damage by fire, explosion, power failure, or any act of nature. JDSU performed repairs shall be warranted from defective material and workmanship for a period of ninety (90) days, or until the end of the Initial Warranty Period, whichever is longer. Risk of loss or damage to Product returned to JDSU for repair or replacement shall be borne by customer until delivery to JDSU. Upon delivery of such product, JDSU shall assume the risk of loss or damage until that time that the product being repaired or replaced is returned and delivered to customer. Customer shall pay all transportation costs for equipment or software shipped to JDSU for repair or replacement. JDSU shall pay all transportation costs associated with returning repaired or replaced product to customer. Software Warranty JDSU warrants that Software Products licensed to Customer shall, under normal use and service, and for a period of ninety (90) days from the date of shipment of the Software to Licensee (the Warranty Period), perform in all material respects in accordance with the published specifications for such Software as established by JDSU. However, JDSU does not warrant that the Software will operate uninterrupted or error free, operate in the combination with other software, meet Customers requirements, or that its use will be uninterrupted. JDSUs obligation and Customers sole and exclusive remedy under this Software Warranty is limited to, at JDSUs option, either (i) correcting the material errors reported to JDSU in writing by Customer during the Warranty Period and which JDSU is able to reproduce, (ii) replacing such defective Software, provided that JDSU received written notice of such defect within the Warranty Period, or (iii) provided that JDSU received written notice of such defect within the Warranty Period, terminating the License and, upon return to JDSU of the Software, Documentation and all other materials provided by JDSU under the applicable License, providing Customer with a refund of all charges paid with respect thereto. JDSU shall have no warranty obligations hereunder if (a) the Software is altered or modified or is merged with other
79
Customer Services
software by Customer or any third party or (b) all or any part of the Software is installed on any computer equipment other than the Designated Server or used with any operating system for which the Software is not designed. Services Warranty JDSU warrants that the Services provided by JDSU, if any, shall be performed promptly, diligently and in a professional manner in accordance with the commercial standards of the industry. JDSU shall not, however, be responsible for any delays that are not due to JDSUs fault or negligence or that could not have reasonably been foreseen or provided against.
WARRANTY DISCLAIMER FOR HARDWARE, SOFTWARE, AND/OR SERVICES FURNISHED BY JDSU, THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTEES AND CONDITIONS, EXPRESS OR IMPLIED. JDSU SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, ON ANY HARDWARE, SOFTWARE, DOCUMENTATION OR SERVICES INCLUDING BUT NOT LIMITED TO WARRANTIES RELATING TO QUALITY, PERFORMANCE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS THOSE ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE. UNDER NO CIRCUMSTANCES WILL JDSU BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES RELATED TO BREACH OF THIS WARRANTY.
80
Index
Dial-Up mode 41 Direct Connect mode 33 documentation, related 10
A
Application Response Time 14, 29, 67 audience assumptions 7
E
equipment return instructions 76
C F
cabling the test device Inline Monitor Mode 45 Monitor Mode 46 Originate 47 Turn Up 47 Calibration 76 capturing traffic using the trigger input port 24 connecting, to network 52 control plane analysis ATM 15 Ethernet 14 WAN 14 copyright information 3 customer service locations 12 Factory Upgrades 76 file maintenance of test device 68 front panel 19
H
hard disk space, required amount 31
I
installing Analysis Software 31 installing and setting up 31 installing the Ethernet Analysis Software 32 Internet Explorer 5.5 32
D
DA-3400 features and uses 13 illustration 13 DA-3600A illustration 16 power supply 26 power switch 26 setting up on a network 33
K
keyboard conventions 8
L
LAN Access mode 38 left side panel 26
81
Index
M
modes in-line monitor 22, 23 monitor 22, 23, 48 originate 22 monitor mode setup 48 monitoring 48 MOS scores 14
S
Security login 60 sending data using the trigger output port 24 setting up communication between the PC and the test device 33 setting up the test device 33 setup monitor mode 48 symbols, explanation 9 synchronizing the test device with NTP 65 with the PC 64 system requirements 31
N
notification of event and filter conditions 14 NTP, synchronizing the test device with 65
P
panel front 19 left side 26 rear 24 right side 25 password, test device 60 patent information 3 PC requirements for 31 PCMCIA slot 22, 25 physical features of the test device 19 power supply 26 power switch 26 Product Repair 76 publications, related 10
T
test device file maintenance 68 front panel 19 illustration 13, 16 left side 26 physical features 19 power supply 26 power switch 26 rear panel 24 right side 25 setting up on a network 33 test devices 19 trademark information 3 trigger input port 24 trigger output port 24 typographical conventions 8
R
rear panel 24 related documentation 10 requirements, system 31 returns, instructions for 76 right side panel 25
82
U
uninstalling the software 73
Index
V
version control 63
W
warranty information 78 Windows 2000 32 XP Pro 32
83
Index
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DA-3400 and DA-3600A Data Network Analyzer

Getting Started Guide

Release 4.1, July 2006

2. Physical Features of the Test Device. . . . . . . . . . . . . . . . . 19

Appendix A:System Administration . . . . . . . . . . . . . . . . . . . . .63

Appendix B:Customer Services . . . . . . . . . . . . . . . . . . . . . . . .75

DA-3400/DA-3600A Data Network Analyzer: Getting Started

About this Guide

DA-3400/DA-3600A Data Network Analyzer: Getting Started

All results okay Type win in the dialog box.

Capture files are stored in the CAPTURES folder.

Keyboard and Menu Conventions Description

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Symbols Symbol Description

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Getting Results with Mentor

DA-3400 and DA-3600A Safety Information sheet

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3400 Network Analysis System

Figure 1-1. DA-3400 Test Device

DA-3400/DA-3600A Data Network Analyzer: Getting Started

High-Speed WAN Analysis

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3600A Network Analysis System

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Figure 1-2. DA-3600A Test Device

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3400/DA-3600A Data Network Analyzer: Getting Started

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Figure 2-1. DA-3400/DA-3600A Front Panel

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Data Link (Green)

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Data Link (Green)

Figure 2-2. DA-3400 with a DS3/E3/T1/E1 Electrical Interface Module

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Rear Panel of the DA-3600A Test Device

Figure 2-3. DA-3600A with a Packet-over-SONET Interface Module

Figure 2-4. DA-3600A with a 10/100/1000 Interface Module

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Right Side Panel

Figure 2-5. DA-3400/DA-3600A, Right Side Panel

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device

Left Side Panel

Figure 2-6. DA-3400/DA-3600A, Left Side Panel

DA-3400/DA-3600A Data Network Analyzer: Getting Started

Physical Features of the Test Device