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    Customer Facing Websites

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    vinayv96
    The document discusses three main reasons why organisations create customer facing websites: for marketing, to provide online product catalogues, and to share business information. It provides examples of each type of website and what users would expect to find on websites for marketing, online catalogues, and sharing business information. The document also discusses internal websites organisations create for their employees, including intranets for accessing company information and resources, information repositories for storing and finding work documents, and training facilities for online employee training.

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    Customer Facing Websites

    Uploaded by

    vinayv96
    49 views14 pages
    The document discusses three main reasons why organisations create customer facing websites: for marketing, to provide online product catalogues, and to share business information. It provides examples of each type of website and what users would expect to find on websites for marketing, online catalogues, and sharing business information. The document also discusses internal websites organisations create for their employees, including intranets for accessing company information and resources, information repositories for storing and finding work documents, and training facilities for online employee training.

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    P3 Presentation

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    The document discusses three main reasons why organisations create customer facing websites: for marketing, to provide online product catalogues, and to share business information. It provides examples of each type of website and what users would expect to find on websites for marketing, online catalogues, and sharing business information. The document also discusses internal websites organisations create for their employees, including intranets for accessing company information and resources, information repositories for storing and finding work documents, and training facilities for online employee training.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    49 views14 pages

    Customer Facing Websites

    Uploaded by

    vinayv96
    The document discusses three main reasons why organisations create customer facing websites: for marketing, to provide online product catalogues, and to share business information. It provides examples of each type of website and what users would expect to find on websites for marketing, online catalogues, and sharing business information. The document also discusses internal websites organisations create for their employees, including intranets for accessing company information and resources, information repositories for storing and finding work documents, and training facilities for online employee training.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    You are on page 1of 14

    Customer Facing Websites

    Organisations create websites for customers to look at. There are three main reasons why organisations create these websites:
    Marketing:
    To advertise their organisation

    Online product catalogues


    To show customers what they can buy

    Business information
    To provide customers with information about the business

    Marketing
    This website is advertising the latest special offers at Asda to persuade customers to shop at Asda

    Online Product Catalogues


    There is a menu allowing customers to find products in different categories

    There is a catalogue showing all of the products for different categories e.g. Golf bags

    Business Information
    The companys mission is stated There is information about the company share price

    There is information about the company results e.g. how much profit they are making

    P3: Website Uses What to look for


    Marketing: e.g. www.asda.com
    Special offers e.g. 10% off

    Online product catalogues e.g. www.argos.co.uk


    Websites where you can buy items Menus where customers can browse for products in categories Images and information about the items e.g. prices

    Business information e.g. www.centrica.com


    Share price Information about profits Head office locations News about the company Career information/job information

    Todays Lesson
    You must understand the uses of internal websites (websites for staff in organisations) including: Intranets Information repositories Training facilities

    Intranets
    Offers the same services as the wider internet, but it is only available in one organisation Users may need to login to access material

    Common features include:


    Links to access internal mail New/events for the organisations Access to documents

    Internal email link

    News and events for the organisation

    Internal email link

    News and events for the organisation

    TASK: Intranets: 10 mins


    OPEN your P3 Report COPY and PASTE the British Gas intranet print screen into your report

    COMPLETE the Intranets section

    Information Repositories
    This is like a library where information can be stored and accessed by people People can search within the repository There may be different categories so information is easier to find E.g. http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017501

    TASK: Information Repository


    Go to the school website www.whtc.co.uk Log into the VLE OPEN one of the courses Take a PRINT SCREEN to show resources that your teachers have uploaded COMPLETE the information in your report

    Training Facilities
    Many organisations train their staff by asking them to complete courses online Staff can login and then complete the course at their own pace The organisation can see which staff have completed different training courses It is cheaper to train staff in this way rather than send them on external training courses E.g. http://www.ox.ac.uk/staff/working_at_oxford/training_developmen t/index.html http://www.admin.cam.ac.uk/offices/hr/ppd/

    TASK: Training Facilities


    Go to the websites Complete the information in your report

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