Dagmar & Capp Model
Dagmar & Capp Model
Dagmar & Capp Model
DAGMAR Model
Abbreviation Defining Advertising Goals for Measuring Advertising Results
Task has to be accomplished among a well defined audience within a specified period of time
DAGMAR- Is a model of the purchase process beginning at a point where the prospect does not know that a particular brand exists in the market
DAGMAR Model
Unaware
Aware
Attitude (Conviction)
Action
Concepts of DAGMAR
I] A Communication Task An advertising objective involves a specific communication task.
It is recognized that advertising is a mass paid communication that is intended to create awareness, impart information, develop attitude or
induce action
II] A Specific Task- Advertising goals should be specific 1. Measurable Task As far as possible, advertising objectives should be quantitative to facilitate measurement
Concepts of DAGMAR
2.Benchmark- Is a standard or point of reference which can be used to determine success or failure of an advertising campaign
Increase awareness of a store from the current level of 20% to 30% among urban customers of Pune City
Concepts of DAGMAR
4. Time Period Time should be specified within which objectives must be achieved
Increase awareness of a store from the current level of 20% to 30% among urban customers of Pune City in next 6 months period
5. Written Goals - It is expected that goals must be in writing. Oral goals are not entertained
Limitations of DAGMAR
Sales Oriented Performance- DAGMAR approach is considered to be successful if the sales increase & it is considered as a failure if increase in sales is not achieved
Partial Assessment - DAGMAR approach assesses the impact of advertising campaign in a quantitative term, it does not explain how to improve qualitative representation Unsuitable for Small Advertising- Only large advertisers can allocate funds to collect the information about response
No Comprehensive study- It is not necessary that a consumer will go through the pre-defined steps in hierarchy model. - He/She may have impulsive purchaser. DAGMAR does not explain impulsive purchase
Countering Competition