Managing Organizational Structure
Managing Organizational Structure
Structure
10-2
Designing Organizational Structure
Organizational Structure
Formal system of task and reporting
relationships showing how workers use
resources.
10-3
Factors Affecting Organizational Structure
10-4
Types of Structure
Function
Group of people, working together, who
possess similar skills or use the same kind
of knowledge, tools, or techniques to
perform their jobs
10-5
Types of Structure
Functional Structure
An organizational structure composed of all
the departments that an organization
requires to produce its goods or services.
10-6
Functional Structure
Advantages
Encourages learning from others doing
similar jobs.
Easy for managers to monitor and evaluate
workers.
Allows managers to create the set of
functions they need in order to scan and
monitor the competitive environment
10-7
Functional Structure
Disadvantages
Difficult for departments to communicate
with others.
Preoccupation with own department and
losing sight of organizational goals.
10-8
Example -
Functional
Structure
10-9
Divisional Structures
Divisional Structure
Managers create a series of business units
to produce a specific kind of product for a
specific kind of customer
10-10
Figure 10.4
Product,
Market, and
Geographic
Structures
10-11
Types of Divisional Structures
Product Structure
Managers place each distinct product line or
business in its own self-contained division
Divisional managers have the responsibility
for devising an appropriate business-level
strategy to allow the division to compete
effectively in its industry
10-12
Product Structure
Allows functional managers to specialize
in one product area
Division managers become experts in
their area
Removes need for direct supervision of
division by corporate managers
Divisional management improves the
use of resources
10-13
Types of Divisional Structures
Geographic Structure
Divisions are broken down by geographic
location
Global geographic structure
Managers locate different divisions in each of
the world regions where the organization
operates.
Generally, occurs when managers are
pursuing a multi-domestic strategy
10-14
Global Geographic and
Global Product Structures
Figure 10.5
10-15
Types of Divisional Structures
Market Structure
Groups divisions according to the particular
kinds of customers they serve
Allows managers to be responsive to the
needs of their customers and act flexibly in
making decisions in response to customers
changing needs
10-16
Matrix Design Structure
Matrix Structure
An organizational structure that
simultaneously groups people and
resources by function and product.
Results in a complex network of superior-
subordinate reporting relationships.
The structure is very flexible and can respond
rapidly to the need for change.
Each employee has two bosses (functional
manager and product manager) and possibly
cannot satisfy both.
10-17
Matrix Structure
Figure 10.6
10-18
Hybrid Structures
Hybrid Structure
The structure of a large organization that
has many divisions and simultaneously
uses many different organizational
structures
10-19
Tall and Flat Organizations
Tall structures have many levels of
authority and narrow spans of control.
As hierarchy levels increase,
communication gets difficult creating delays
in the time being taken to implement
decisions.
Communications can also become distorted
as it is repeated through the firm.
Can become expensive
10-20
Tall Organizations
Figure 10.9
10-21
Tall and Flat Organizations
Flat structures have fewer levels and
wide spans of control.
Structure results in quick communications
but can lead to overworked managers.
10-22
Flat Organizations
Figure 10.9
10-23
Minimum Chain of Command
Minimum Chain of Command
Top managers should always construct a
hierarchy with the fewest levels of authority
necessary to efficiently and effectively use
organizational resources