Enterprise Resource Planning - ERP: Presented by

Enterprise Resource
Planning -ERP
Presented By:
What is ERP?
The practice of consolidating an
enterprises planning, manufacturing,

sales and marketing efforts into one
management system.
Combines all databases across
departments into a single database that
can be accessed by all employees.
ERP automates the tasks involved in
performing a business process.
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1960s - Systems Just for Inventory Control

1970s - MRP Material Requirement Planning
(Inventory with material planning &
procurement)
1980s - MRP II Manufacturing Resources
Planning
(Extended MRP to shop floor & distribution
Mgnt.)
Mid 1990s - ERP Enterprise Resource Planning
(Covering all the activities of an Enterprise)
2000 onwards ERP II Collaborative Commerce
(Extending ERP to external business entities)
Managers and
Stakeholders
Human
Sales and
Resource
Delivery
Management
Applications
Applications
Customers
Sales Force
And Customer
Service Reps
Service
Applications
Reporting
Applications
Central
Database
Financial
Applications
Manufacturing Back-office
Applications Administrators Suppliers
And Workers
Human
Resource
Management
Applications
Inventory
And Supply
Applications
Employees
ERP Components
Finance: modules for
bookeeping and making

sure the bills are paid on
time. Examples:
General ledger
Accounts receivable
Accounts payable
HR: software for handling
personnel-related tasks for

corporate managers and
individual employees.
Examples:
Manufacturing and
Logistics: A group of
applications for planning
production, taking orders
and delivering products to
the customer. Examples:
Production planning
Materials management
Order entry and processing
Warehouse management
HR administration
Payroll
Self-service HR
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Orders
Parts
Sends report
Sales Dept.
Customer
Demographic
Files
Customers
Checks for Parts

Calls back Not in stock
We ordered the parts
Accounting
Files
Accounting
Sends report
Sends report
Invoices
accounting
Vendor
Order is placed
with Vendor
Purchasing
Files
Purchasing
Ships parts
Warehouse
We Need parts #XX
We ordered the parts
Inventory
Files
An ERP Example: After

ERP
Orders
Parts
Sales Dept.
Customers
Inventory Data
If no parts,
order is placed
through DB
Accounting
Financial Data exchange;
Books invoice against PO
Order is submitted
to Purchasing.
Purchasing record
order in DB
Database
Books inventory
against PO
Order is placed
with Vendor
Warehouse
Vendor
Purchasing
Ships parts
And invoices accounting
Who are the main ERP

vendors?
Baan
JD Edwards
Oracle
PeopleSoft
SAP
Why ERP?
3 Major Reasons:
To integrate financial data.
To standardize manufacturing
processes.
To standardize HR information.
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ERP Project and Time

Short implementations (3 to 6 months):
small companies,
implementation limited to a small area of the
company, or
the company only used the financial pieces of the
ERP system.
The important thing is not to focus on how
long it will take but to understand why you

need ERP and how you will use it to
improve your business.
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Hidden Costs of ERP

Training
Integration and testing
Data conversion
Data analysis
Consultants
Replacing best and brightest staff after
implementation
Implementation teams can never stop
Waiting for ROI
Post-ERP depression
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Benefits of ERP
Systems
Improving integration, flexibility
Fewer errors
Improved speed and efficiency
More complete access to information
Lower total costs in the complete
supplychain
Shorten throughput times
Sustained involvement and
commitment of the top management
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Benefits of ERP Systems

(contd)
Reduce stock to a minimum
Enlarge product assortment
Improve product quality
Provide more reliable delivery dates and
higher service to the customer

Efficiently coordinate global demand, supply
and production
13
Risks with ERP

Implementation
Expensive (can costs 100 thousands to
millions of dollars)
Time-consuming (can take months to years)
Great risk for the organization
Transfer of Knowledge
Acceptance with the company
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Best Practices and what

ERP holds for the Future
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ERP Implementation
Biggest IT project that most
companies ever handle,

Changes the entire company, and
Has repercussions in all departments
and divisions of the organization.
It is essential that all the key players
understand the scope of the project.
This is an IT-Related Project.
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Best Practices of ERP

Implementation
A Business Strategy aligned with Business
Processes
Top-Down Project Support and
commitment
Change Management
Extensive Education and Training
Data Clean up and Data Integrity
Implementation is viewed as an ongoing
process
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Implementation
A Business Strategy aligned with Business
Processes
Business strategy that will give you a
competitive advantage
Analyze and map your current business
processes
Develop your objectives
Evaluate your business strategy and ERP plan
before you commit to software acquisition and
installation.
18

Implementation
Top-Down Project Support and commitment
CEO1
support implementation costs
champion the project, and
demand full integration and cooperation.
Most knowledgeable and valuable staff2
19

Implementation
Change Management
Changes in business procedures,
responsibilities,
work load.1
As a result, ERP implementations are times of
high stress, long hours, and uncertainty.1
Mid-level managers must2
facilitate continual feedback from employees,
provide honest answers to their questions, and
help resolve their problems.
20

Implementation
Extensive Education and Training
General education about the ERP system for
everyone.
Massive amount of end users training before
and during implementation.
Follow-up training after the implementation.
10 to 15% of total ERP implementation budget
for training will give an organization an 80%
chance of a successful implementation.
21

Implementation
Data Clean up and Data Integrity
Clean-up data before cut-over.1
Near enough is no longer good enough.2
To command trust, the data in the system must
be sufficiently available and accurate.3

Eliminate the old systems, including all informal
systems.3
22

Implementation
Implementation is viewed as an ongoing
process
Ongoing need for training and software support
after implementation.
Ongoing need to keep in contact with all system
users and monitor the use of the new system.
Ongoing process of learning and adaptation
that continually evolves over time.
23
ERP Implementation
Phases
4 Major Phases:
Concept/initiation
Development
Implementation
Closeout/Operation and maintenance
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Conclusion
The benefits of a properly selected and
implemented ERP system can be

significant.
An average, 25 to 30% reduction on inventory
costs; 25% reduction on raw material costs.

Lead-time for customers, production time, and
production costs can be reduced.
BUT cost of implementing can be quite
high and risks are great.

25
The Future of
ERP
26
ERP II
Integrates the front and back office to enable an
information visibility strategy that pushes the

right information to the right people at the right time
through the right communications channels.
A competitive strategy that integrates a
centralized, core ERP system with highly

specialized solutions.
In 2001, $4 billion (or 20%) of the $20 billion of total
vendor revenue was spent on extensions to the ERP

system. In 2006, AMR predicts this percentage will
increase to 50%.
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28
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ERP II: A Revolutionary

Change
Technology
Technology goals aligned with internal
business processes and those of diverse partners,

customers, suppliers, and distributors.
Business Process
Implementation cannot be made without a change of
business processes.
People
ERP II implementation success depends on the
business communitys cultural acceptance of the

system.
30
Conclusion
To achieve competitive advantage in the
global economy, organizations are

extending their ERP system beyond the
firm.
Future growth of the industry lies in adding
extensions.
Integration, scalability and flexibility
issues.
31
Thank You
32

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Enterprise Resource

enterprises planning, manufacturing,

1960s - Systems Just for Inventory Control

bookeeping and making

HR: software for handling

personnel-related tasks for

Checks for Parts

We Need parts #XX

We ordered the parts

An ERP Example: After

Who are the main ERP

ERP Project and Time

The important thing is not to focus on how

long it will take but to understand why you

Hidden Costs of ERP

Benefits of ERP Systems

higher service to the customer

Risks with ERP

Best Practices and what

companies ever handle,

Best Practices of ERP

Best Practices of ERP

Best Practices of ERP

Most knowledgeable and valuable staff2

Best Practices of ERP

Best Practices of ERP

Best Practices of ERP

be sufficiently available and accurate.3

Best Practices of ERP

implemented ERP system can be

costs; 25% reduction on raw material costs.

production costs can be reduced.

BUT cost of implementing can be quite

high and risks are great.

information visibility strategy that pushes the

centralized, core ERP system with highly

vendor revenue was spent on extensions to the ERP

ERP II: A Revolutionary

business processes and those of diverse partners,

business communitys cultural acceptance of the

global economy, organizations are

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