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    Boosting HRBP Performance

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    norabuoy
    The document discusses the roles and responsibilities of HR business partners (HRBPs). It identifies four main roles that HRBPs take on: strategic partner, operations manager, employee mediator, and emergency responder. Each role has different activities and responsibilities that can create tension for HRBPs to balance as they support both business and HR needs. The roles show how HRBPs must be both transformational in developing strategies and leaders, as well as transactional in daily operations, mediations, and emergency responses.

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    Boosting HRBP Performance

    Uploaded by

    norabuoy
    224 views8 pages
    The document discusses the roles and responsibilities of HR business partners (HRBPs). It identifies four main roles that HRBPs take on: strategic partner, operations manager, employee mediator, and emergency responder. Each role has different activities and responsibilities that can create tension for HRBPs to balance as they support both business and HR needs. The roles show how HRBPs must be both transformational in developing strategies and leaders, as well as transactional in daily operations, mediations, and emergency responses.

    Original Description:

    hrbp

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    The document discusses the roles and responsibilities of HR business partners (HRBPs). It identifies four main roles that HRBPs take on: strategic partner, operations manager, employee mediator, and emergency responder. Each role has different activities and responsibilities that can create tension for HRBPs to balance as they support both business and HR needs. The roles show how HRBPs must be both transformational in developing strategies and leaders, as well as transactional in daily operations, mediations, and emergency responses.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    224 views8 pages

    Boosting HRBP Performance

    Uploaded by

    norabuoy
    The document discusses the roles and responsibilities of HR business partners (HRBPs). It identifies four main roles that HRBPs take on: strategic partner, operations manager, employee mediator, and emergency responder. Each role has different activities and responsibilities that can create tension for HRBPs to balance as they support both business and HR needs. The roles show how HRBPs must be both transformational in developing strategies and leaders, as well as transactional in daily operations, mediations, and emergency responses.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 8

    Boosting HR Business

    Partner Performance

    Today HR Operating Model


    Business
    Partner

    Shared
    Services

    t
    s
    i en en t
    Cl
    m
    ire
    qu
    re

    Center of
    Expertise

    Transformatio
    nal

    Transactional
    Source: Sparrow, Hird, Hesketh & Cooper, 2010: p. 64

    Understanding the HRBP Job

    Strategic Partner (SP)

    Operations Manager
    (OM)

    Emergency Responder
    (ER)

    Employee Mediator
    (EM)

    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate


    Leadership Council research

    Understanding the HRBP Job


    Strategic Partner (SP)
    HRBP Strategic Partner
    Activities

    Adjusting HR strategy to respond to changing


    needs
    Developing the next generation of leaders
    Identifying critical HR metrics
    Identifying new business strategies
    Identifying talent issues before they impact
    the business
    Prioritizing across HR needs
    Redesigning structures around strategic
    objectives
    Understanding the talent needs of the
    business
    Emergency
    Responder (ER)

    Operations Manager
    (OM)
    Employee Mediator
    (EM)

    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate


    Leadership Council research

    Understanding the HRBP Job


    Operations Manager
    (OM)
    HRBP Operations Manager
    Activities
    Assessing employee attitudes
    Communicating organizational culture to
    employees
    Communicating policies and procedures to
    employees
    Ensuring HR programs are aligned with
    culture
    Keeping the line updated on HR initiatives
    Employee
    Tracking
    trends in employee behaviors
    Mediator

    Operation Manager
    (OM)
    Emergency
    Responder (ER)

    (EM)

    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate


    Leadership Council research

    Understanding the HRBP Job


    Operation Manager
    (OM)

    Operations Manager
    (OM)

    Emergency
    Responder (ER)

    Employee Mediator (EM)


    HRBP Employee Mediator Activities

    Managing competing personalities in the


    organization
    Managing conflict between employees
    Managing conflict between managers
    Responding to organizational changes
    Resolving political problem in the execution of
    business plans

    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate


    Leadership Council research

    Understanding the HRBP Job


    Operation Manager
    (OM)

    Emergency Responder
    (ER)

    Operations Manager
    (OM)
    Employee Mediator
    (EM)

    HRBP Emergency Responder


    Activities

    Preparing for different situations


    Quickly responding to complaints
    Quickly responding to line manager questions
    Responding to employee needs
    Responding to manager needs
    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate
    Leadership Council research

    The Four Roles Create Tension in the HRBP Job

    Corporate Leadership Council, Improving HR Business Partner Effectiveness; Corporate


    Leadership Council research

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