Overview of Food Quality by M.Sivarajan
Overview of Food Quality by M.Sivarajan
Overview of Food Quality by M.Sivarajan
By
M.Sivarajan
CONSUMER
SATISFACTION
Dimension of Quality
CONFORMANCE
DESIGN
DESIGN
Other
Stake Holders
Customers
Manufacturing
(Vosconcellos, 2004)
Performance
Durability
Features
Serviceability
Reliability
Aesthetic
Conformance
Perceive
quality
Food quality
Food quality
Intrinsic
factors
Taste,
flavour,
texture
Shape,
appearance
Nutritional
value,
health
aspects
Shelf
life
Safety
Packaging
(microbial,
chemical)
Emotions
(tradition,
culture)
Regulations
Availability
Price,
brand
name
Convenience
(After)
sales
service
Food quality
Intrinsic
factors
Taste,
flavour,
texture
Shape,
appearance
Nutritional
value,
health
aspects
Shelf
life
Safety
Packaging
(microbial,
chemical)
Sensory requirements
These are very important since the brain will transform
sensation into perceptions.
Our sensory perceptions take place in a space that is
closely connected with other brain functions and contents,
such as memory, culture, values, emotions, etc.
Requirements concerning the production context
Indications concerning the origin or tradition of a product, or
the use of organic culture, have a strong impact on
consumers.
They can satisfy the consumers on the how, when, and
where the product was produced.
Ethical requirements
Include organic agriculture, the defence of the
environment, the defence of biodiversity against mass
production, the well-being of animals, etc.
Guarantee requirements
The certification and traceability procedure.
The requirements of the packaging system
Facilitate product recognition, marketing and use.
Also include aesthetic requirements concerning its
presentation, and consumer information conveyed by
the label.
Consumers tend to prefer products that are easier to
handle or use (convenience).
(Peri, 2005)
Industry Standards.
Those whereby an organize group attempts to
establish given quality limits for a given commodity.
Industry standards are implemented due to the
pressure from marketing organizations or by specific
commodity groups where legal standards are not
involved.
Consumer or grade standards.
These represent the consumers requirements for a
product.
CODEX
CODEX
The Codex Alimentarius or the food code is the
global reference point for consumers, food
producers, processors, national food agencies
and international trade organisations.
The Codex Alimentarius Commission is often
simply referred to as Codex
TQM
Total Quality Management
is described as a process for managing quality; a
philosophy of perpetual improvement. TQM relies
on the fundamental principle that is the core of
any business: maximize productivity while
minimizing costs. Its goal is customer satisfaction.
It consists of the integration of all functions and
processes within an organization in order to
achieve continuous improvement of the quality of
goods and services.
FOOD SAFETY
HACCP
GHP/GMP
(Pepper, 2006)
QUALITY
MANAGEMENT
ISO 9000
TOTAL
QUALITY
MANAGEMENT
HACCP
Concept
Farm-To-Table
ISO
ISO 9000
ISO 9000 is a Quality System Management Standard.
The international process standard is ISO 9000-2000. This
standard is a quality management system for establishing
process control, maintaining a customer orientation and
achieving continual improvement.
ISO 22000
ISO 22000 is the new international generic FSMS standard
for food safety management systems. It defines a set of
general food safety requirements that apply to all
organizations in the food chain. It is designed to be fully
compatible with ISO 9001:2000.
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