Brand Building Fix
Brand Building Fix
Brand Building Fix
What is Brand?
A name, logo, or symbol that
evokes in customers a perception of
added value for which they will pay
a premium price.
(John Torella)
A product with a personality.
(Chris Staples)
A brand comprises of
Tangible attributes
Intangible attributes
Tangibles
Eg.
Product
Packaging
Labelling
Attributes
Functional benefits
Intangibles
Eg.
Quality
Emotional benefits
Values
Culture
Image
Commodity
Brand
Power Brands
Presence
+
Personality
Brand Personality
Emotional bond with the customer
Generates relationships measurably stronger
than ordinary brands
Brand Presence
Seem to be present everywhere, enforcing
distinctiveness
National/international scale
Successful brand extensions
Multiple concept and channels
Brand Status
Step up advertising
Product should be
phased out
Troubled brand.
Product upgradation
required
Esteem
Familiarity
Brand Loyalty
The degree of consumer attachment
to a brand.
Recognition
Recognition
Awareness of name,
benefit and package
Preference
Preference
Is useful, consumer
will buy if available
evoked set
Insistence
Insistence
Committed buyer
Likes the brand. Considers
it a friend
Satisfied buyer. Would
incur costs to switch
Satisfied buyer/no
reason to change
Switchers/Price
sensitive
What is Branding?
Branding is a disciplined process used to build
awareness and extend customer loyalty. It
requires a mandate from the top and readiness to
invest in the future. Branding is about seizing
every opportunity to express why people should
choose one brand over another.
BRANDING PROCESS
1. Define
Business
Framework
2. Define
Target
Market
3. Define
Value
Proposition
5. Create
Brand
Graphic and
Message
4. Understand
Product
DEFINE BUSINESS
FRAMEWORK
First, outline the vision, mission statements, and core
values. A vision is a statement about what your
organization wants to become, while your mission
statement is a precise description of what an organization
does.
Your core values should represent your fundamental values
and beliefs that define how your business behaves, how it
will value its customers, suppliers and staff. Some
examples would be passion, accountability, and respect
UNDERSTAND PRODUCT
Get to know your product intimately and
what makes it distinctive and desirable to
your target audience.
What solutions do you offer customers?
What are the features and benefits?
Where is it positioned along price and
quality?
What value-added services do you offer?
DEVELOP INTEGRATED
MARKETING PLAN
Continual testing is the key to finding your best marketing
mix. To achieve success in branding activity, companys
use integrated approach that includes advertising, PR, sales
promotion, social media, newspaper, website, etc. That
creates a synergy and reinforces your campaign message.
This makes it easier for your audience to recall your brand.
It includes companys attempt to determine brand
ambassador. Brand ambassador is used to create the Brand
personality, just like a human being.
What is Advertising?
Philip Kotler:
Advertising is any paid form of non-personal presentation and
promotion of goods, services, or ideas by an identified sponsor.
Frank Presbrey:
Advertising is a printed, written, oral and illustrated
art of selling. Its objective is to encourage sales of the
advertisers products and to create in the mind of
people, individually or collectively, an impression in
favour of the advertisers interest.
Advertising Process
Conduct
Research
Monitor
impact
Develop
strategy
Implement
campaign
Develop
creative
Manage
production
Test
creative
Develo
p
media
plan
The Swoosh