Ford
Ford
Ford
Dell
Ford
Product complexity
Low / shorter
term
None - direct
to customers
Ford
Possibility
Organization Simplifying
Inventory Management
Suppliers management
Recommendation 1:
Inventory Management
Shift the ownership of raw materials to
suppliers:
By using EDI with suppliers and the
existing advantage of nearby ship
points.
Recommendation 2:
Customer Service and
Support
Allow product customization both online and
offline
Collect customer data from dealers to
Segment customers
Accurately forecast demand by individually work
with local dealers
Recommendation 3:
Supplier Management
Invest in IT for supplier, in order to bring the same
level of IT knowledge among suppliers and Ford
Sharing design with supplier in order to speed
time to market
Involve supplier in R&D
Ford
What practical challenges must Ford address as it
tries to establish Internet linkages with its supply
base
Difficulties in establishing B2B linkages
Lack of technology and technological sophistication
that prevail in the supply chain, especially at lower
tiers.