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    Non Verbal Communication Body Language

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    Anonymous X3GCZf
    The document discusses non-verbal communication and body language, covering topics like proxemics, kinesics, and a study by Mehrabian on the percentage of communication conveyed through words, tone of voice, and visual clues.

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    Non Verbal Communication Body Language

    Uploaded by

    Anonymous X3GCZf
    83 views16 pages
    The document discusses non-verbal communication and body language, covering topics like proxemics, kinesics, and a study by Mehrabian on the percentage of communication conveyed through words, tone of voice, and visual clues.

    Original Description:

    language

    Original Title

    2014-06-06 Presentation Body Language

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    © © All Rights Reserved

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    The document discusses non-verbal communication and body language, covering topics like proxemics, kinesics, and a study by Mehrabian on the percentage of communication conveyed through words, tone of voice, and visual clues.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    83 views16 pages

    Non Verbal Communication Body Language

    Uploaded by

    Anonymous X3GCZf
    The document discusses non-verbal communication and body language, covering topics like proxemics, kinesics, and a study by Mehrabian on the percentage of communication conveyed through words, tone of voice, and visual clues.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 16

    We succeed through our customers success

    Non Verbal Communication


    Body Language

    STRICTLY CONFIDENTIAL

    Document Code
    Version 1.0 / 06/06/2014
    Author: Cristina Pantelie

    We succeed through our customers success

    Non Verbal Communication Body Language

    Non Verbal Communication


    Body Language
    Functions of Non Verbal Communication

    STRICTLY CONFIDENTIAL

    Eye of the beholder

    STRICTLY CONFIDENTIAL

    Eye of the beholder

    STRICTLY CONFIDENTIAL

    Eye of the beholder

    STRICTLY CONFIDENTIAL

    Non Verbal Communication


    Proxemics Distance

    Haptics - Touch

    Paralanguage - Voice

    STRICTLY CONFIDENTIAL

    Non Verbal Communication


    Chronemics - Time

    Artifacts Clothing, Accessories

    Environment

    STRICTLY CONFIDENTIAL

    Non Verbal Communication


    Kinesics
    Facial expressions - the face is capable of
    conveying 250,000 expressions;
    Eye contact - eye contact establishes a
    connection between people;
    Body language - building rapport with
    others by mimicking their nonverbal cues;
    Gestures - taking the place of words, or help
    increase understanding of what is being said;
    Physical appearance the way that people
    look.
    STRICTLY CONFIDENTIAL

    7%
    38%
    55%

    STRICTLY CONFIDENTIAL

    7% - Words
    38%
    55%

    STRICTLY CONFIDENTIAL

    7% - Words
    38% - Tone of Voice
    55%

    STRICTLY CONFIDENTIAL

    Mehrabian Study

    7% - Words
    38% - Tone of Voice
    55% - Visual Clues

    STRICTLY CONFIDENTIAL

    Mehrabian Study

    7% - Words
    38% - Tone of Voice
    Silent
    55% - Visual Clues
    Messages

    STRICTLY CONFIDENTIAL

    Functions of Non Verbal Communication

    Repeating Emblems
    Substituting
    Complementing Illustrators
    Accenting Stressing, Emphasizing
    Regulating Control the flow of the conversation
    Contradicting
    Deceiving

    STRICTLY CONFIDENTIAL

    Closure

    Recap
    Q&A

    STRICTLY CONFIDENTIAL

    We succeed through our customers success

    Thank you!
    cristina.pantelie@conectys.com
    +32 929 80 111

    STRICTLY CONFIDENTIAL

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