The Quality Standard For The Railway Industry

IRIS - International Railway Industry
Standard
The Quality Standard for the Railway Industry
Agenda
• IRIS
• IRIS Strategy
• Our approach toward suppliers
• Our internal approach
• Benefits for stakeholders
• Conclusions
AdH/Filename: IRIS BT 2008-04-02

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IRIS is process oriented
• 100% of the requirements from ISO 9001:2000
 we built on a large and recognized foundation
 but we are convinced about the specificities of
Railways
• Imposing processes will force the companies to

secure their knowledge and bring confidence for
the customer
 12 KO questions as a first step
• 11 are linked to processes
• 1 is linked to a procedure
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IRIS: A strong evaluation process
• Requirements clear defined
 All “shall” requirements linked with a question
 All “should” requirements offer potential for
improvements
 Notes for guidance in requirements application
• Evaluation towards a unique questionnaire

 5 maturity levels on open questions
 2 maturity levels on close questions
• Skilled and trained auditors

 have passed the IRIS training and examination,
 speak the local language, plus English.
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Expectations from system integrators
• Improvement of Process efficiency in the whole supply
chain.
 Stable process and improved interfaces.
• Reduction of system audits from system integrators by

recognition of IRIS certificates.
• Reliable Information about suppliers of the railway industry.
• Reduction of Non-conformity cost by standardized process

and methods.
To build confidence and partnerships
5
IRIS Commitment of System
Integrators
• The four System integrators:
– Bombardier Transportation
– Alstom Transport
– AnsaldoBreda
– Siemens Transportation Systems
Committed (2006-05-18) to
recognized IRIS certificates and
therefore to not initiate business
management system audits at
companies having a valid IRIS
certificate.
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Our approach toward suppliers (1/3)
 Supplier agreements are updated
 Major supplier have to be certified by IRIS before May 2009.
 suppliers have to grant access rights for its detailed data stored in the IRIS
database via the IRIS Portal.
 Supplier agreements are signed by suppliers according to BT strategy.
 Approach for IRIS targeted suppliers is established

 Identification of IRIS targeted suppliers.
 Criteria for selection are align with BT Supplier Relationship Management
Program.
 IRIS survey was sent Dec’06 to IRIS targeted suppliers, asking for IRIS
planning.
 IRIS reminder letter was sent Jan’08 to targeted suppliers.
 Bombardiers’ new strategy is to periodically evaluate all Non-IRIS
certified companies.
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 Events are used to reinforce IRIS message and BT strategy
 Bombardier suppliers days.
 Supporting and participating in IRIS events.
 Communicating to suppliers and stakeholder of the railway industry.
 Supplier Evaluation Process has been fully aligned and updated with
IRIS standard requirements
 by eliminating the ‘business process requirements’ part of the audit due to
recognition of IRIS certificates.
 by focusing on suppliers performance, financial health, capabilities and
capacities only.
 by focusing on supplier development.
 Rely on IRIS results and focus on performance, capabilities and
capacity.
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 IRIS Non-certified company
Criteria: Audit:
Audit type, team and duration
=> 12 man days

 IRIS certified company
Focus:
-performance
-financial health
-capabilities and
capacity
=> 2 man days
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rev01.ppt
Our internal approach
• Internal IRIS program established for deployment
 6 Sites certified (worldwide)
• Internal IRIS training program established for different target groups

 IRIS for Supply Management activities
 IRIS for BT implementation
 IRIS internal auditor training
• BT, as a founding member and sponsor actively participates and contributes to

IRIS Group (UNIFE)
 Technical Forum for Improvement
 IRIS Joint Working Group with operators
 Supporting IRIS events

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rev01.ppt
Benefits for IRIS certified companies
• IRIS is a chance for Suppliers to :
 Secure a competitive future
 Promote a quality image
 Improve quality level at all supply chain levels
 Optimize auditing in terms of efficiency and standardization
 Work according an international standard specific for the
railway industry
 Identify strength and improvements areas to continuous
improve

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rev01.ppt
Benefits for IRIS certified companies
• An IRIS certification :
 Is the way toward excellence
 Lead suppliers to become more valued and visible in

the market
 IRIS internet Portal and database
 Recognition by major system integrators

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rev01.ppt
Conclusions (1/2)
• BT will recognize IRIS certificates and will not conduct further own system audits at
IRIS certified companies.
• BT priority for 2008 is to strength IRIS message and strategy

 Major supplier are required to be IRIS certified before May 2009.
 Conduct System audits by Non-IRIS certified companies.
 Close follow up of IRIS certification process by major suppliers.
• BT major suppliers are acting globally

 In all countries, delivering quality product will push competition.
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Conclusions (2/2)
• BT reinforce that the IRIS system gives the opportunity to every railway stakeholder
to improve his performance.
 Continuous improvement is key for the future success in our market.
• BT will further support actively the further improvement and implementation of

IRIS the within the IRIS Group activities
We are convinced that IRIS provides high added value to everybody.
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Your contact
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IRIS - International Railway Industry

• Our approach toward suppliers

• Our internal approach

• Benefits for stakeholders

AdH/Filename: IRIS BT 2008-04-02

• Imposing processes will force the companies to

• Evaluation towards a unique questionnaire

• Skilled and trained auditors

• Reduction of system audits from system integrators by

• Reliable Information about suppliers of the railway industry.

• Reduction of Non-conformity cost by standardized process

 Approach for IRIS targeted suppliers is established

Audit type, team and duration

=> 12 man days

• Internal IRIS training program established for different target groups

• BT, as a founding member and sponsor actively participates and contributes to

AdH/Filename: IRIS BT 2008-04-02

AdH/Filename: IRIS BT 2008-04-02

 Lead suppliers to become more valued and visible in

 Recognition by major system integrators

AdH/Filename: IRIS BT 2008-04-02

• BT priority for 2008 is to strength IRIS message and strategy

• BT major suppliers are acting globally

• BT will further support actively the further improvement and implementation of

We are convinced that IRIS provides high added value to everybody.

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