Employment Opportunities in Tourism

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Sofia Celeste E.

Sarino
Lecturer
 At present, tourism has the distinction as,
one of the world’s largest industries.

 It consists many components such as


transportation, accommodations, food
service, tourist destinations, tourist
attractions, travel brokers as well as travel
related services.
AIRLINES
 Airline employment is exciting and
attractive to the adventurous whether in
the air or in the ground.

 Salary levels are relatively high.

 Long-term prospects for airline careers


are bright.
Some of the jobs include:
 Flight attendants
 Ticket agents
 Airline food service jobs
 Flight lounge receptionists
 Flight attendant supervisor
 passenger service representatives
 Flight dispatchers
 Crew schedulers
 Ground hosts
FLIGHT ATTENDANTS
 Perform several personal conducive
services to the safety and comfort of the
passengers during flight.
 Greets passengers, verifies tickets, records
destinations and assigns seats, explains
the use of safety belts, oxygen masks and
life jackets.
 Serves meals and beverages.
FLIGHT ATTENDANTS
TICKET AGENTS/RESERVATION AGENTS/CLERKS
 They work at airport ticket counters
 They answer questions about fares and
schedules
 Checking with reservation agents about seat
availability
 They check baggage and add excess weight
charges if necessary
 They issue boarding passes.
Ticket agents/reservation agents
AIRLINE FOOD SERVICE
 Travelers now expect a meal onboard or
at least a snack if the flight is short.

 Crew should have educational training in


food service or practical experience in
the hotel or restaurant field.
Airline food service
FLIGHT DISPATCHER
 They give permission for aircraft of specific
airlines to take off

 They evaluate all factors of the flight


including the airplane’s status, the crew,
weather information and other details.
AIRLINE LOUNGE RECEPTIONIST
 They admit members and guests to the
airline lounge
 Serves beverages and snacks
 Verifies membership cards
 Serves and arranges food and pastry on
the serving trays
Airline lounge receptionist
OPERATION/STATION RAMP AGENTS
 Supervision and loading of baggage and
cargo

 Cargo weight must be evenly distributed


by these crew

 They coordinate the transfer of baggage


for connecting flights
OERATION/STATION RAMP AGENTS
CREW SCHEDULER
 Compiles duty rosters of flight crews
 Maintains records of flying times, airline
schedules
 Computes and logs cumulative flying
time and removes names of those crew
who have reached their flying time limit
 Records the time they wish to be called
before each flight
GATE AGENT
 Checks tickets at entrance gates during
boarding and debarkation
 Examines tickets to make sure that
passengers have the correct flights
 Directs passengers to the correct boarding
areas
 Assists elderly, disabled or minor passengers
to board or debark the aircraft
Gate agents
AIRPORT MANAGER
 Coordinates activities of personnel
involved in the repair and maintenance
of airport facilities, buildings and
equipment to minimize interruption of
airport operations.

 Directs investigations on violations of


aerial or ground traffic regulations
Cruise lines
CRUISE LINE DIRECTOR
 Responsible for all the daily activities, planning,
entertainment, and port of call information for
passengers.
 Requires strong background in the
entertainment field and exceptional ability to
work well with people.
JASON VENNER- CRUISE DIRECTOR
MV OOSTERDAM HOLLAND AMERICA LINE
CHIEF STEWARD/STEWARDESS
 Supervises and coordinates activities of
personnel in the steward’s department.
 Arranges space for shipboard recreation
activities.
 Inspects passenger areas for cleanliness.
 Observes the services rendered for conformity to
company standards.
CHIEF STEWARD – MV SEA DREAM
Other employment opportunities:
 Cabin Steward
 Public Room Attendants
 Waiter
 Bartender
 Laundry Attendant
 Guest Relations Attendant
 Wine Steward
 Cook
CAR RENTALS
SALES RENTAL AGENT
 Greets customer s and assists them to find
suitable cars for their needs.
 Must possess pleasant and outgoing personality.
 Trained in computerized reservations and billing
procedures.
 Must have proper telephone manners and
customer relations.

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