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Confirming A Service

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CONFIRMING A SERVICE

✖6th GROUP :
• Mifta libby askangela
(1605085007)
• Roy Angga O S
Arrowhead East Conference Center
412 Bellevue Lane
Annapolis, MD 21401
February 4, 20—

Mr. Curt Marks


Special Projects Officer
CellFirst, Inc.
10 Harbor Place
Baltimore, Maryland 21220

Dear Mr. Marks:


Thank you for your January 28 letter expressing interest in Arrowhead East Conference Center. This letter will confirm our subsequent telephone call discussing
plans for your meeting.We understand your company would like to reserve our conference facilities March 15 and 16. Eighty people will attend your meeting.
You will need a total of four rooms: one large room and three smaller break-out rooms.
As you requested, we will provide a microphone speakers in the large room, as well as computer projection system. We understand that you are bringing your
own computer. We need to know the computer’s model and operating system. Please provide us this information four weeks before the start of the conference.
In each brek-out room, we will provide five tables and a monitor and VCR. Please let us know whether you want 6’ rectangular tables or 4’ round tables. This
request can be submitted one week before the conferenceOn March 16, we will provide a buffet lunch. The menu choices were faxed to you last Friday. Please
tell us your menu selections one week before the conference.
As you requested, I faxed the projected costs last week. After you decide on the required equipment and type of lunch, we can finalize the cost estimate.
I appreciate having the opportunity to plan your meeting. We look forward to showing you our facility when you visit this week.
Sincerely,

Jan Turner
Jan Turner
Meeting Planner
JT/ss
02

01

03

04
OPENING

Tell why you are writing.


1
Example :

. . . This letter will confirm our subsequent


telephone call discussing plans for your
meeting.
. . . We understand your
company would like to reserve
FOCUS our conference facilities March
Restate the clients 15 and 16. Eighty people will
needs completely. attend . . .
. . . In each brek-out room, we
will provide five tables and a
monitor and VCR. Please let us
know whether you want 6’
rectangular tables . . .
ACTION
Discuss problems, if any.

Examples:
• . . . On March 16, we will provide a buffet lunch. The menu . . .
• . . . As you requested, I faxed the projected costs last week. After you
decide on the required equipment . . .
CLOSING
Thank the reader.

Example :
• . . . I appreciate having the opportunity to plan your meeting. We look
forward to showing you our facility when you visit this week.
PERSONAL PRONOUN USED

• Thank you for your January 28 letter expressing interest in


Arrowhead East Conference Center.
You = Curt Marks Your = Curt Marks’s
(letter).

• This letter will confirm our subsequent telephone call discussing


plans for your meeting.
Our = Jan Turner and the Arrowhead satff’s (plans)
Your = Curt Marks and the CellFirst staff’s (meeting)
Whether . . .or, Either. . .or, and If
Give a choice!

Example :
• Please let us know whether you want 6’ rectangular or 4’ round tables.
Gerunds and infinitives
Some verbs can be followed by :
1. The –ing form of verb (gerund)
2. The to form of verb (infinitive)

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