Competency Based Training

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COMPETENCY

BASED TRAINING
Traditional vs. CBT
Traditional CBT Approach
Approach
Instructors focus on Trainers focus on
managing instruction managing learning
Most students enter at Trainees enter various
about the same time times throughout the year
Students all proceed from Each trainee moves on to
one topic to the next at the next task only after
the same time mastering the task he
/she is currently working
on.
The Instructor controls Each trainee progresses at
the learning pace his/her own pace
RoleS of THE Trainer:

 The major role of the trainer is one


of “coordinating learning activities”
 Manages learning: a consultation
rather than a provider of
information; a facilitator of
learning.
RoleS of THE Trainee:

 Trainees may select what they


want to learn and when they want
to learn it, within reason.
 Trainees learn at their own rate
within program guidelines.
Delivering Competency Based Training
Trainee enters
program

•Orientation
•Role of trainer/trainee YES
•Administer RPL/TNA
•Identify training needs
Trainer Trainer
•Organize learning Satisfactorily
Review learning observes rates Performed
strategy performance performance
package Competency?

View multimedia NO
materials Have completed YES
Trainee selects Trainee all the
Trainee
competency Rates own competencies?
Receive attempts task
and receive performance
instructions assistance and
advise

•Administer learning
agreement provide
materials
•Introduce CBLM materials
Trainee exits Undergo Nat’l
•Use of achievement/ program Assessment
progress report
CBLM – Competency Based Learning
Materials
 Inclusive of:
 Information Sheets
 Operation Sheets

 Task/Job Sheets

 Performance
Criteria/Procedural
Checklist
Unit OF Competencies must BE reflected
IN the TRAINING REGULATIONS
 Basic Competency
 Common Competency
 Core Competency
 1. Providing Housekeeping Services to
Guest
 2. Clean and prepare rooms for guests
 3. Provide Valet/Butler Service
 4. Laundry linen and guest clothes
 5. Clean Public areas, facilities and
equipment
 6. Deal with/handle intoxicated guests
Instructional Facilities and
Resources

 CBLM

 Multimedia Materials
 PC with internet
connection
The MONITORING System

 Achievement Chart
 Progress Chart
 Trainee’s Record Book
THE EVALUATION SYSTEM

 Performance Criteria
Checklist
 Rating Sheet
HSK NCII WORKSHOP LAYOUT
THANK You

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