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ADSelfService Plus Overview

The document describes ADSelfService Plus, an integrated self-service password management and single sign-on solution. It allows users to reset passwords and unlock accounts themselves, reducing help desk calls by 40%. Features include password expiration notifications, secure single sign-on for cloud apps, real-time password synchronization, and mobile access. The solution aims to improve security, user experience, and reduce IT costs through self-service password management and single sign-on.

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Truong Nguyen Xuan
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422 views

ADSelfService Plus Overview

The document describes ADSelfService Plus, an integrated self-service password management and single sign-on solution. It allows users to reset passwords and unlock accounts themselves, reducing help desk calls by 40%. Features include password expiration notifications, secure single sign-on for cloud apps, real-time password synchronization, and mobile access. The solution aims to improve security, user experience, and reduce IT costs through self-service password management and single sign-on.

Uploaded by

Truong Nguyen Xuan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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An integrated self-service password management

and single sign-on solution.

www.adselfserviceplus.com
Password management can be a burden

Roughly 40% of help desk calls Most of those calls can be


are related to forgotten passwords eliminated through a self-
and account lockouts* service system

*Source: Benchmark Your Employee Password Policies and Practices report by Forrester
Don’t let a “string of characters”
impede user productivity and
increase help desk costs.
How we can help you?
ADSelfService Plus: Self-service password reset and
account unlock

An integrated self-
service password Password and account
expiration notifications

management and
Secure Single Sign-
single sign-on On (SSO) for
enterprise cloud
Real-time password applications
solution synchronization

Directory self-update,
employee search, and
self-service group
management
Password self-service

• Empower end-users to reset passwords and


unlock accounts on their own
• Drastically reduce password related help
desk calls
• Improve employee productivity; users can
regain account access within a minute or two
How secure is the password self-service process?
• 4-step security check
• Multi-factor authentication for
identity verification: Duo
Security, RSA SecurID,
RADIUS, biometric
authentication, and more
• Instant notifications after
password reset and account
unlock
Ensure 100% enrollment for password self-service

Enrollment notification Force enrollment Automatic enrollment

• Notify users to enroll for • Force users to enroll • Automatically enroll


password self-service when they log in to users by importing
via email and push their machines with a enrollment data from
notifications persistent pop-up on CSV files or an
their desktop external database
Login clients (GINA/CP/Mac extensions)

• Integration with Windows, Mac, OWA, SharePoint login screens, and


Citrix Web Interface
Password expiration notifications

• Automatically notify users about their expiring


password
• Especially useful for remote users who use OWA,
VPN, and other Active Directory-based applications
• Email, SMS, and Push notifications
• Send them daily, weekly, or on specific days before
password expiration
Password expiration notification scheduler
Secure single sign-On (SSO) for cloud apps

• Active Directory-based SSO for over 100 cloud apps


• Enhanced security with two-factor authentication
• OU and group-based policies for granular access control
Real-time password synchronization

• Provide users with one identity for


multiple platforms
• Synchronize password changes in
real time
• Support Office 365, Azure AD, G
Suite, Salesforce, IBM iSeries, Oracle
DB, and more
Password policy enforcer
• Granular (OU/group-
based) password policies
• Advanced policy rules:
Dictionary words, pattern
check, passphrases, and
more
• Display customizable,
user-friendly messages in
password reset/change
screens
Self-service group management

• Securely delegate group management to end users


• Group owners can open their group to allow other users to opt-in to or opt-
out of the group
• Utilize workflow requests so that you remain in control
Directory self-update and employee search

• Customizable drag-and-drop
layout
• Empowers users to update
their AD contact details,
department, photo, and more
• Allow users to search for their
colleagues’ information
Approval workflow: The key to secure and accurate self-
service operations

• Gives help desk staff control over users’ self-


service actions
• Get help collecting quality data during self-
update, and authorize self-service group
management actions
• Gain an extra layer of protection during self-
password reset and account unlock actions
Mobile app

• Self-password reset
and account unlock
on the go
• Push notification for
important events
• Serves as an
authenticator for
identity verification

Android iOS
Reporting

• Reports on password expiration, locked out users, and more


• Audit reports on all user and admin actions
• Export, customize, and schedule reports to be delivered via email
Integrations

Enables approval workflow

Creates tickets
automatically for self-
service operations

Enables password self-


service in Spiceworks
portal

Forwards audit logs to


Splunk for SIEM
Key benefits of using ADSelfService Plus
 Eliminates the No.1 source of help desk calls
Cost savings
 Allows IT admins and the help desk to focus
on other critical tasks

Improves user experience  No wait time


 Access anywhere
 Seamless login experience
 No more password fatigue

Improves IT security  Enforce strong password policies


 Provide two-factor authentication for cloud
apps
 Provide role-based access control to apps and
self-service features
Thank you!
For questions: support@adselfserviceplus.com
www.adselfserviceplus.com

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