GD Express Carrier VS Pos Malaysian Berhad

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ELC 270

English For Workplace Communication


ASSESSSMENT 1 (Pre Recorded Video)

Prepared By :
Rosemary Er 2018634932
Dulcia David 2018885338

Prepared To :
Dr. Alice Wong Su Chu
GD Express Carrier Berhad

Dato' Capt. Ahmad Sufian


Independent Non-Executive Chairman

GDEX Express is a Malaysian Investment Holding Net profit fell 26% to RM4.76mil compared
Company. with RM6.47mil a year ago. Revenue
increased 11% to RM83mil on increased
It is an Online Shipping Platform, powered by GD demand in both business-to-business (B2B)
Express to enhance our customers’ delivery experience. and business-to-consumer (B2C) segments.

GD Express provide a user friendly and hassle-free


environment for our customers as well as provides
servicing transfers of goods with a much more
inexpensive levels compared to servicing transfers that
are available at Malaysia.
GD Express Carrier Berhad
A team of Caring and Passionate People;
Vision
An Organisation Of Sound Values and Dynamic Processes;

Empowering its Customers with Value-for-Money Effective Solutions; and

Contributing to the Well-being of the Community.

A Leading Role Model in the Logistics Service Industry.

To Deliver the Most Trusted and Professional Express Carrier Services in the
Mission Countries We Operate
GD Express Carrier Berhad
Organizational Chart

Standing From Left To Right :

Lee Kah Hin (Executive Director / Chief Investment Officer), Lim Chee Seong (Executive Director/Chief Financial Officer), Teong Teck
Lean (Managing Director/Group Chief Executive Officer), Dato' Capt. Ahmad Sufian (Chairman)
Liew Heng Heng (Independent Non-Executive Director), Adi Arman bin Abu Osman (Independent Non-Executive Director),
Low Ngai Yuen (Independent Non-Executive Director), Lai Tak Loi (Non-Independent Non-Executive Director),
Chua Khing Seng (Non-Independent Non-Executive Director )
COMPANY BACKGROUND
GD Express Carrier Berhad

 Established in 1997 and listed on Bursa Malaysia since 2005

 GDEX has two core businesses which is: the delivery of conventional consignments for
direct customers and logistics solutions for corporate customers

 GDEX operates a network of 223 stations: comprising 75 branches, 1 affiliate, 55


agents, 24 lodge-in centres and 67 reseller agencies throughout Peninsular and East
Malaysia. On 30 June 2017, GDEX has a fleet of 831 trucks and vans and staff
strength of 3513

 There are 3 (three) types of policy in GDEX : Quality Policy, Environmental Policy and
Whistleblowing Policy

 Their performances on operations delivering of reliable and high quality service make
them to become the one of most fastest growing express delivering in Malaysia
BUSINESS APPROACH
GD Express Carrier Berhad
DIFFERENCE
GD Express Carrier Berhad

Cost Of Packaging Promotion Services


and Shipping

cost of each product is dependent on the weight Gdex Prepaid is one of the content material provide a unsatisfactory services which is
of the product, size and location of the buyer. Gdex in their online promotion . among :-

Gdex is also promoting their service through • when item does not arrived, GD Express
these variables of media social. does not pickup call.
• didn't friendly with customer

Place Process of Product

operated 130 stations consisting of 55 branches, 49 based on online shipping platform


agents throughout the East and West Malaysia.
GD Express offered cash on delivery to their
more than 350 lorries and vans that are mainly used customer during the shipment process.
for documents and packaging freight involving
domestic and international areas.
SIMILARITIES
GD Express Carrier Berhad

Delivering Time Of Interface Between Scheme of Work


Service Customers

refers to the date and time that a shipment is customer can download consignment notes provide a delivery platform that is reliable,
expected to be delivered at the final destination. by their own and send to any branch of secure and affordable which is the same
GDEX at the drop of point or just walk in to target and services by Pos Malaysia Berhad
some areas may take a relatively long delivery their office.
time and this delay of delivery occurs in some
remote areas.
REFERENCE
GD Express Carrier Berhad

https://www.gdexpress.com/mal https://entrepreneurcam Bursa Malaysia. com


aysia/home/ pfire.com/courier-
service-malaysia/

https://www.thestar.com.
my/business/business-
https://forum.lowyat.net/top news/2019/11/19/gdex-
ic/4203961/all q1-profit-slides-26

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