Human Resource Management: Course Code: MGT350

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Human Resource Management

Course Code: MGT350

Dr. Imran Shafique


Lecture Outline

1. Organizational Reward System

2. Selection of Rewards
3. Job Satisfaction and Rewards
Organizational Reward System

A system related to selecting the rewards types to be

used by the organization


Organizational Rewards

Consequences of employment with the


organization; comprises all rewards types,
intrinsic and extrinsic
Types of Rewards

1. Intrinsic Rewards
Rewards internal to the individual and normally
derived from involvement in certain activities/tasks
2. Extrinsic Rewards
Rewards that are controlled and distributed directly
by the organization and are of a tangible nature
Intrinsic Vs Extrinsic
Selection of Rewards
1. Management must recognize what employees perceive as
meaningful rewards

I. Pay is usually the first, and sometimes the only, reward


most people think about

II. However, rewards should be viewed in the larger


perspective as anything employees value

III. May include things such as

A. Office location
B. Allocation of certain pieces of equipment
C. Assignment of preferred work tasks
D. Informal recognition
Rewards & Performance
• Rewards should depend on performance

• Performance–reward relationship is desirable at

– Organizational and Individual level

• Motivation will lead to desired rewards

– Formal rewards are not related to performance

– Determined by organizational membership/seniority; include

• Paid vacations

• Insurance plans

• Paid holidays
Rewards & Performance
1. Trust in management

1. If employees are skeptical of management, it is difficult to


make a pay-for-performance program work

2. Absence of performance constraints

1. Jobs must be structured so that an employee’s performance


is not hampered by factors beyond his or her control

3. Trained supervisors and managers

1. Supervisors and managers must be trained in setting and


measuring performance standards

4. Good measurement systems

1. Performance should be based on criteria that are job specific


and focus on results achieved
Job Satisfaction & Rewards
1. An employee’s general attitude toward the job

I. Organizational reward system often has a significant impact


on level of employee job satisfaction

II. Manner in which extrinsic rewards are dispersed can affect


intrinsic rewards (and satisfaction) of recipients

2. There are five major components of job satisfaction:

I. Attitude toward the work group

II. General working conditions

III. Attitude toward the company

IV. Monetary benefits

V. Attitude toward management


Job Satisfaction & Rewards
1. Other components include

I. Employee’s state of mind about the work itself

II. Life in general

III. Health, age

IV. Level of aspiration, social status, and political and social


activities

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