BottledWater CaseStudy

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@ The bottled water market is estimated at around Rs. 1,250 crores

@ The market is growing at around 25-30% a year and is expected to


continue to its momentum in future as well

@ The per capita consumption of packaged water in India is pitifully low


at less than 5 litres a year compared to the global average consumption
of 24 litres

@ The annual bottled water consumption in India had tripled to 5


billion liters in 2004 from 1.5 billion liters in 1999

@ Global consumption of bottled water around 200 billion liters in ¶06


Th   
@ Œver 1,200 bottling plants across India
£ An estimated 600 in Tamil Nadu alone!

@ There exists more than 150 brands of which nearly 90% are local
£ Making bottled water is a cottage industry in this country

@ Bulk of the growth of the Indian market attributed to two reasons:


£ Poor public water infrastructure
£ Increasing disposable income

@ Per capita consumption in India is less than 5 litres/year


@ The global average is around 24 litres

@ Indians are ranked tenth in bottled water consumption


Th  

@ Despite the large number of small producers, this industry


is dominated by big players
£ Parle
£ Coca-Cola
£ PepsiCo
£ Parle Agro
£ Mohan Meakins
£ SKN Breweries

@ Parle, the first mover in the Indian market


@ When it introduced Bisleri in India 25 years ago
     

@     


£ rvian, San Pellegrino and Perrier
£ Priced between Rs.80 and Rs.110 a litre

@     


£  imalayan and Catch
£ Priced at Rs.20 a litre

@     T  


£ Bisleri, Kinley, Aqua fina etc.,
£ Priced around Rs. 12 a litre
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@ Plans to hike advertising and promotional spend by 46%
in 2010 to meet rising competition

@ Rs 35 crore on ad and promotion of the regular Bisleri in


the current fiscal and Rs 12 crore on  imalayan

@ Bisleri plans to put up 32 new plants over the next two


years and plans to invest Rs 10 crore in each of them
@ Grocers are among Aquafina·s key distribution points

@ Company launched 2 litre & 500 ml packs to suit various


consumer requirements

@ Recently revamped the Aqua fina 500 ml carry pack and


introduced a new enhanced translucent blue label giving
the brand a new look

@ It·s looking at building strong consumer engagement


across geographies through campaigns and trade promos
@ Kinley went for an all-new packaging recently

@  as plans to introduce its global brand ¶Bonaqua· in


India very soon

@ It is within the realm of possibility that Coca-Cola·s next


step will be to introduce flavoured water in India
  

@ Pouches, glasses and cups

@ 200 ml (popular in flights)

@ 330 ml bottles

@ 500 ml bottles ml (a huge hit among the youth)


@ 1 litre bottles ( otels and travel sector)

@ Large 2 litre bottles

@ Bulk water - grew at a rate of 30 - 40% in 2002 alone


£ 25 litre  DPr can
£ 20 litre bubble top PrT
   
[
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@ SrC A, B & B+ income groups reflecting changing lifestyles and


consumption trends
@ Increasingly cool to be seen with bottled water
@ Fast-paced life is making them look for convenient, trustworthy and
hygienic beverage solutions
@ Increased health and wellness trends across the country, led by metros, is
making it mandatory to drink packaged water
@ Drinking mineral water used to be a fad but now a necessity
@  ome delivery of jars highlights need for pure water at home too
@ Consumers believe it is better to be safe than sorry!
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@ Consumption of bottled water in India is linked to the


level of prosperity in the different regions
£ The western region accounts for 40% of the market
£ The eastern region accounts for just 10%
£ Bottling plants are concentrated in the southern region
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@ PrT is growing in South


@ Accounts for 48 per cent of the total market

@ South India is the largest consumer of PrT material for


packaging mineral water

@ South India commands a market share of 48%

@ West India accounts for 28%

@ North and rast India, combined contributes to 24%


Th 

@ The main consumers no longer restricted to the upper


class but include:
£ Middle class
£ And lower-middle class families as well

@ Driven to the category by lack of clean, hygienic water

@ The rural market


£ Dominated by tourists and travelers
£ Packaged water now an essential appendage to any form of travel
T! 
@ 370 authorized supply units have sprung up across TN

@ The regional players:


£ Œperate plants replete with wells, bore wells
£ With modern reverse osmosis techniques, UV radiation units

@ About 220 water units operate near Chennai alone

@ Companies rake in Rs 80 lakh to Re. 1 crore daily!

@ Ratio of each player's market share to the entire packaged


water market is the same in both lean and peak seasons
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@ The water market is worth over Rs 1,250 crore


@ Water-starved Chennai alone accounts for a quarter of that pie!

@ 70 lakh litres of water are sold in the city everyday


@ 3 lakh litres by multinational water brands
@ 2 lakh litres are supplied by Parle¶s Bisleri
@  igh-income group & corporates tend to choose Kinley
@ Middle-income households prefer local suppliers
£ Bisleri, Apollo and Team are among the chosen ones
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@ 5 million quarter-liter packets @ Re. 1 each

@ 75,000 1-liter bottles @ Rs. 10 to Rs.12 each

@ 100,000 12-liter cans @ Rs. 18 to Rs. 30 each

@ 25,000 20-25 litre bubble-top containers from Rs. 38

@ 10,000 water tankers carrying 12,000 litres each @ Rs. 700


to Rs. 900 / tanker
Thch  
@ Majority of city households depend on packaged water for
cooking and drinking purposes

@ The bubble top has become the mainstay in most homes


despite round-the-clock supply by Metro water
@ Daily sale of 20-litre bubble tops exceeds 75,000 units a day
@ MRP Rs. 15 - Rs. 35 per can

@ The residents are collectively spending more than Rs. 15 lakh


every day on potable water

@ Residents got used to packaged drinking water during the


successive drought years (a few years back) and there has been
no going back!
©    "   

@ Railways is a huge potential market

@ Water bottles, especially the 2 litre variety, are fast


movers among the train-travelling crowd

@ According to officials at Cherio, the railways order


10,000 cases (of 12 bottles each) a day

@ It accounts for 5% of Cherio·s water sales


Th ch #
      

@ Competitors compete globally, internationally, nationally,


regionally, and locally

@ All brands are pretty much identical


£ Though there are sub-segments in the bottled water industry viz.,
purified, mineral, sparkling, or enhanced waters

@ Large number of players and increasing competition have


been pushing the prices and margins down
     

@ Though most consumers are health-conscious and all that,


bottled water is a low-involvement category for them

@ They might ask for a ¶Bisleri· or ¶Water bottle· to the


retailer and take whatever is handed to them
£ As long as it looks and feels like a mineral water bottle!
£ Incidentally, to the consumer ¶Bisleri· means ¶Mineral Water·!

@ Brand loyalty is almost non-existent!


£ (Œr is it?)
  h $ 

@ Though there has been sporadic advertising, most brands


seem to be disinterested to advertise
£ Given the low consumer involvement in the category

@ Very few consumers can even recall advertising of the


brands that have done so
£ Again, due to low category involvement

@ Some brands do resort to ground-level initiatives and


activities like sponsorships
£ Aqua fina and Kinley are cases in point
 %h&h      '

@  elp launch a bottled water brand for a small company


£ Small compared to the likes of PepsiCo, Coco-Cola, Parle etc.,

@ A company that can spend some money on promotion


but can·t match the budgets of the biggies in the category

@ The bottled water you are planning to launch would be


no different from the other brands in the market
£ As my good-looking science teacher in school used to say ¶water
is a colourless, tasteless and odourless liquid!·
©'

@ The facts given in the case are just indicative«

@ You are expected to do some level of research on your own«

@ Talk to consumers«

@ Talk to yourself««

@ Do some desk research«.

@ Review competitive advertising«


"'

@ «help launch a brand in this category

@ «suggest a persuasive and pocket-friendly promotion


strategy

@ «keeping mind the constraints


£ Œf the category that is low-involvement
£ A client who doesn·t have huge budgets
£ And a consumer with fickle loyalty levels!
      $ 
(  #

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