Verbal and Non Verbal Communication
Verbal and Non Verbal Communication
VERBAL
COMMUNICATION
COMMUNICATION
COMMUICATION IS A PROCESS
WHICH INVOLVES SHARING OF
INFORMATION ,OPINIONS, IDEAS,
AND BELIEFS BETWEEN 2 OR MORE
PERSONS THROUGH A CONTINUOUS
ACTIVITY OF SPEAKING, LISTENING,
AND UNDERSTANDING.
TYPES OF
COMMUNICATION
VERBAL
NON –VERBAL
VISUAL
VERBAL
COMUNICATION
VERBAL COMUNICATION IS THE MOST
POPULAR MEANS OF SHARING
INFORMATION OR IDEAS . PEOPLE USE
WORDS TO EXCHANGE THOUGHTS ,
FEELINGS , AND IDEAS WITH OTHERS . SINCE
LANGUAGE IS THE MOST IMPORTANT TOOL
OF VERBAL COMUNICATION , MASTERING
LINGUSTIC SKILLS IS ESSENTIAL FOR
EFFECTIVE VERBAL COMUNICATION.
ADVANTANGES OF VERBAL
COMMUNICATION
MORE PERSONAL AND INFORMAL
MAKES IMMEDIATE IMPACT
PROVIDES OPPRTUNITY FOR INTERACTION AND
FEEDBACK
HELPS US CORRECT OUR MESSAGES
ACCORDING TO THE FEEDBACK AND NON –
VERBAL CUES FROM THE LISTENER
IT IS VERY FAST AND NON - EXPENSIVE
DISDVANTAGES OF VERBAL
COMMICATION
LACK OF RETENTION/DOCUMENTATION
DISTORTION IN PASSING THE MESSAGE
NO LEGAL VALIDITY
POSSIBILITY OF MISUNDERSTANDING
UNSUITBLE FOR LONG MESSAGES
IT IS CONSTRAINED BY PHYSICAL
BARRIESRS
NOT EFFECTIVE WHEN THE TARGET
GROUPS IS SPREAD OUT
NON VERBAL
COMUNICATION
NON –VERBAL COMMUNICATION HAPPENS
IN THE ABSENCE OF ANY ORAL OR
COMPOSED WORDS . IT DEPENDS ON
DIFFERENT NON-VERBAL PROMPTS LIKE
BODY MOVEMENTS , GESTURES , FACIAL
EXPRESSIONS , IMAGES ,SIGNALS CHARTS ,
AND SO ON TO EXPRESS SENTIMENTALS ,
ATTRIBUTES OR INFORMATION.
ADVANTAGES OF NON
VERBAL COMMUNICATION
CLEAR EXPLANATION
KNOWLEDGE TRANSFER TO DEAF AND
DUMB PERSONS
EXCHANGES OF FEELING
TIME SAVING
AID TO VERBAL COMUNICATION
FOR ILLITERATE PEOPLE
DISADVANTAGES OF NON
VERBAL COMMUNICATION
PROBLEMS IN FEEDBACK
INCOMPLETE COMMUNICATION
LACK OF FLEXIBILITY
ENCODING AND DECODING PROBLEM
ABSENCE PERMANENT