Strategic Marketing, 3 Edition

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Strategic Marketing, 3rd edition

Chapter 4: Strategic marketing


decisions, choices, and mistakes
Structure
A. INTRODUCTION

1. Overview and Strategy Blueprint


2. Marketing Strategy: Analysis &
Perspectives

C. WHERE DO WE WANT TO BE?


4. Strategic Marketing Decisions,
B. WHERE ARE WE NOW? Choices & Mistakes
5. Segmentation, Targeting
3. Environmental & Internal Analysis: & Positioning Strategies
Market Information & Intelligence 6. Branding Strategies
7. Relational & Sustainability
Strategies

D. HOW WILL WE GET THERE?


8. Product Innovation & Development
Strategies
E. DID WE GET THERE?
9. Service Marketing Strategies
10. Pricing & Distribution Strategies
14. Strategy Implementation, Control
11. Marketing Communications Strategies
& Metrics
12. International Marketing Strategies
13. Social and Ethical Strategies
• Functional Level
Functional Level: Strategic decisions of
products to offer and markets to target

Diversification

Ansoff’s product/market matrix


• You are a manufacturer of pens. Your team and you decide that
it’s time for your company to grow. Four of your teammates
propose four different growth strategies as follows:
– Teammate 1 says, ‘Let’s start manufacturing diaries’
– Teammate 2 says, ‘We should improve the distribution system so
that the pens reach customers more easily. This will lead to more
purchase and help us grow’
– Teammate 3 says ‘Why don’t we introduce a color pencil line beside
the pen line? Customers who buy pens would love to buy color
pencils’
– Teammate 4 says, ‘We should definitely start selling our pens in Sri
Lanka. They demand a lot of pens each year!’
• What kind of strategies are each of your teammates referring
to?
Competitive position tactics
Competitive tactics for market leader

• Offensive tactics:
– Expand total market: new users, new uses, more usage
– Expanding market share: heavier advertising, improved
distribution, price incentives and new products
• Defensive tactics:
– Protect the current market share
Defensive tactics: Protect Market share

• Position defence: involves occupying the most desirable market


space in the minds of the consumers, making the brand almost
impregnable.
• Flanking defence: aimed at capturing market segments that are not
being well-served by the firm's competitors. Flanking compels the
threatened competitor to either allocate resources to the segments
being attacked (and thus dilute the competitor's marketing efforts) or
to lose them to the attacker.
• Pre-emptive defence: the leading firm can be aggressive and strike
competitors before they can make any move against it
Defensive tactics: Protect Market share
• Counter-offensive defence: This involves that the market leader
will attack the attacker in its main territories so that the attacker
will have to put back some resources for the attacked territories
and will have to divert its attention from launching attack on the
market leader. This may involve significantly lowering the prices
of the product or aggressive marketing communications or
flooding the market with the products.
• Mobile defence: the leader extends itself to new markets that
can serve as future bases for defence or offence
• Contraction defence: when resources are spread too thinly, firm
opts to withdraw from those segments in which it is most
vulnerable or that which has least potential. Then it
concentrates resources in other segments believed to be more
valuable
Competitive position tactics
Competitive tactics for market challenger

• Frontal attack: challenger opposes competitor


directly using its own weapons and trying not to
expose its weak points
• Flanking attack: challenger focuses on competitor’s
weaker flanks or gaps in the competitor’s market
coverage
• Encirclement attack: challenger encircles
competitor’s position in terms of products or
markets or both. It attacks rivals in as many ways
as possible by stretching product lines
Competitive tactics for market challenger

• Bypass attacks: the challenger chooses to diversify


into unrelated products, moving into new markets,
technologies to replace existing products
• Guerrilla attack: smaller companies with relatively
limited resource base employs this
Example of guerrilla marketing
Example of guerrilla marketing
Competitive position tactics
Competitive position tactics

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