Business Case

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Business Case

Next Generation Business


Intelligence Engage
Executive Summary
Problem/Opportunity

Revenue Lost 28% of our revenue last year due to new digital offerings in the market.
down
28% Need to create new digital offerings to compete based on operational data.

Recommendation
Buy business intelligence software and hire outside firm to help with
implementation strategy.

Success Factors
Multidimensional Denormalization, Interface with
Real-time reporting
aggregation and tagging and unstructured data
with analytical alert
allocation standardization source

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Contents

1 Problem/Opportunity 5 Cost-Benefit Analysis

2 Requirements 6 Timeline

3 Options 7 Risks and Dependencies

4 Recommendation 8 Next Steps

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Problem/Opportunity Statement

Revenue New digital offerings in the Opportunity


down market is having a negative
effect on our marketing Business Intelligence
28% revenue. Process and Software

Transform our rich 345


terabytes of raw data into
We have a lot of rich
meaningful and useful
345 operational data that we aren’t
processing for new
information to help identify
terabytes and develop new digital
opportunities and insights.
business opportunities.

We need to create new digital


New offerings to compete in the
market based on available and
Digital processed data.

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Requirements

Handling of information that either does not have a pre-defined data


UNSTRUCTURED DATA
model or is not organized in a pre-defined manner.

Processing that combines data from multiple sources to infer events


COMPLEX EVENT or patterns to identify meaningful events such as opportunities or
PROCESSING
threats.

PRESCRIPTIVE Automatically synthesizes the data to suggest decision options to


ANALYTICS take advantage of the predictions.

PREDICTIVE Statistical techniques that analyze current and historical facts to


ANALYTICS make predictions about future events.

5
Options
PROS CONS

STATUS QUO  No additional investment.  Doesn’t solve the problem.

 Risk of not achieving the


 Fully customized solution to
BUILD suit internal needs.
benefits if system can’t be
completed as required.

 Reduced risk associated with


 Existing solutions might not
building a custom solution.
BUY  Faster execution/faster exactly match our
realization of benefits. requirements.

 Best of both worlds: start with an  Risk of not being able to


HYBRID existing business intelligence
customize existing business
platform then customize it to suit
intelligence platforms.
our needs.

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Recommendation

Recommendation
Operational Benefits Impacts
Buy business intelligence software and
hire outside firm to help with Time savings to produce 400 hours per
implementation strategy. monthly P&L reports month

Time savings to produce 550 hours per


Solution will provide the following:
monthly revenue forecasts month
 Multidimensional aggregation and
allocation Reduced labor cost from $1 million per
 Denormalization, tagging and integrated IT systems year
standardization
 Real-time reporting with analytical alert Reduced labor cost from $3 million per
 Interface with unstructured data source automating reports year

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Cost-Benefit Analysis
$14.0 M
Savings
$12.0 M
Reduced labor cost from $1M
integrated IT systems annually
Reduced labor cost from $3M $10.0 M
automating reports annually
$8.0 M

$6.0 M

Cost
$4.0 M
Software $1.7M
annually $2.0 M
Implementation $2.7M in
year 1
$- M
Year 1 Year 2 Year 3 Total

In addition to the quantifiable cost savings, a number of soft benefits can also be
achieved including the enhanced visibility into our business.

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Timeline
Months

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Planning 2.8 months

Procurement 4 months

Implementation 7 months

Testing 3 months

1.25
Deployment
months

Measurement 3 months

Legend

Planned Task Planned Milestone Planned Summary Task

Actual Task Actual Milestone Actual Summary Task

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Risks and Dependencies

Risks Probability Impact


Inability to attract and retain people with project related High High
skills.
Alignment and coordination issues due to working in High Low
multiple time zones.

Dependencies Internal/External
Successful integration of vendor software with latest operating External
system.
Data cleansing project to ensure the successful Internal
detection/correction/removal of inaccurate records in our existing
databases.
Executive funding approval as part of the overall corporate initiatives Internal
budget.

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Next Steps

Executive Approval Project Team Scope Definition

Get executive approval to Identify project team members Define project scope, user
continue to the next stage. and key stakeholders. stories and list critical
assumptions.

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