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Organizational Behavior

The document discusses organizational behavior and attitudes, defining attitudes as having cognitive, affective, and behavioral components. It examines the relationship between attitudes and behaviors, and the theory of cognitive dissonance. Finally, it covers work-related attitudes like job satisfaction, involvement, and commitment, as well as ways to measure job satisfaction.

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Aditya Kumar
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31 views

Organizational Behavior

The document discusses organizational behavior and attitudes, defining attitudes as having cognitive, affective, and behavioral components. It examines the relationship between attitudes and behaviors, and the theory of cognitive dissonance. Finally, it covers work-related attitudes like job satisfaction, involvement, and commitment, as well as ways to measure job satisfaction.

Uploaded by

Aditya Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Organizational Behavior

Attitude

Definitions-
• Likes or dislikes
• Favorable or unfavorable evaluations of and
reactions to objects, people or events
Components

Cognitive component
The opinion or belief segment
of an attitude.

Attitudes Affective Component


The emotional or feeling segment
of an attitude.

Behavioral Component
An intention to behave in a certain
way toward someone or something.
Components

• Jane believe that spiders are dangerous, feels


scared of spiders, and will avoid spiders and
scream if she see one

• Cognitive component-?
• Affective Component-?
• Behavioral Component-?
Attitude-Behavior Relationship

• Importance
• Direct experience
• Specificity
• Accessibility
• Social pressure
Cognitive Dissonance

The Theory of Cognitive Dissonance


Cognitive Dissonance
Any incompatibility between two or more
attitudes or between behavior and attitudes.
• Individuals seek to reduce this gap, or
“dissonance”
Desire to reduce dissonance depends on
• Importance of elements creating dissonance
• Degree of individual influence over elements
• Rewards involved in dissonance
Work Related Attitudes
Job Satisfaction
A collection of positive and/or negative feelings that an
individual holds toward his or her job.
Job Involvement
Identifying with the job, actively participating in it, and
considering performance important to self-worth.
Organizational Commitment
Identifying with a particular organization and its goals, and
wishing to maintain membership in the organization
• Affective,
• Continuance and
• Normative
Work Related Attitudes

Employee Engagement: An employees


involvement with, satisfaction with and
enthusiasm for the organization.
Perceived Organizational Support (POS)
Degree to which employees feel the
organization cares about their well-being
_______________________________________

Organizational citizenship behavior (OCB):


Discretionary behavior that is not a part of an
employee’s formal job requirements but that
nevertheless promotes the effective
functioning of the organization
Dissatisfaction Expressed

Exit Voice
Behavior directed toward Active and constructive
leaving the organization. attempts to improve
conditions.

Loyalty Neglect
Passively waiting for Allowing conditions to
conditions to improve. worsen.
Job Satisfaction Survey

• Measuring Job Satisfaction

• Single global rating


• Summation score
Values
• A principle, standard, or quality considered
worthwhile or desirable
Importance
• Lay foundation for understanding attitudes

• Influence our perceptions

• Influence behavior
Types of Values
Rokeach Value Survey-Value System
• Terminal values
-Long term values one wants to inculcate
-Goals to be achieved or end states of
existence
• Instrumental values:
-Short term values leading to establish terminal
values
-Means to achieving goals, acceptable
behaviors to be used to achieving goals or end
states.
Terminal Values Instrumental
Values
World peace Honesty
Happiness Ambition
Equality Responsibility
Achievement Forgiving nature
Inner peace Helpfulness
Family security Independence
Self-respect Obedience
Salvation Courage
Freedom Cleanliness
Prosperity Politeness
National security Rationality
Social respect fairness

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