Organizational Structure and Design: © Pearson Education Limited 2015 6-1

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6 Chapter

Organizational
Structure and
Design

© Pearson Education Limited 2015 6-1


Learning Outcomes
• Describe six key elements in organizational
design.
• Identify the contingency factors that favor either
the mechanistic model or the organic model of
organizational design.
• Compare and contrast traditional and
contemporary organizational designs.
• Discuss the design challenges faced by today’s
organizations.
© Pearson Education Limited 2015 6-2
6.1 Describe six key
elements in
organizational
design.

© Pearson Education Limited 2015 6-3


Elements of Organizational
Structure
• Work specialization
• Departmentalization
• Authority and responsibility
• Span of control
• Centralization vs. decentralization
• Formalization

© Pearson Education Limited 2015 6-4


Specialization

© Pearson Education Limited 2015 6-5


Departmentalization

© Pearson Education Limited 2015 6-6


Types of Authority Relationships

© Pearson Education Limited 2015 6-7


Line and Staff Authority

© Pearson Education Limited 2015 6-8


Unity of Command

A structure in which each employee reports to


only one manager.

© Pearson Education Limited 2015 6-9


How Do Authority and Power
Differ?
Authority: Power:
a right whose legitimacy an individual’s ability to
is based on an authority influence decisions
figure’s position in the
organization; it goes
with the job

© Pearson Education Limited 2015 6-10


Power Versus Authority

© Pearson Education Limited 2015 6-11


Sources of Power

© Pearson Education Limited 2015 6-12


Span of Control
Most effective and efficient span depends on:
• Employee experience and training (more they
have, larger span).
• Similarity of employee tasks (more similarity,
larger span).
• Complexity of those tasks (more complex, smaller
span).

© Pearson Education Limited 2015 6-13


Centralization & Decentralization
Centralization Decentralization
decision making takes lower-level managers
place at upper levels of provide input or actually
the organization make decisions

© Pearson Education Limited 2015 6-14


Formalization
How standardized an organization’s jobs are and
the extent to which employee behavior is guided
by rules and procedures.

© Pearson Education Limited 2015 6-15


Models of Organizational Design

© Pearson Education Limited 2015 6-16


Strategy and Structure

Certain structural designs work best with


different organizational strategies.

© Pearson Education Limited 2015 6-17


Size and Structure
Organic Mechanistic
Less than 2,000 More than 2,000
employees can be employees makes forces
organic. organizations to become
more mechanistic.

© Pearson Education Limited 2015 6-18


Environment and Structure

Stable environment: mechanistic structure

Dynamic environment: organic structure

© Pearson Education Limited 2015 6-19


6.3 Compare and
contrast traditional
and contemporary
organizational
designs.

© Pearson Education Limited 2015 6-20


Traditional Organizational Designs

© Pearson Education Limited 2015 6-21


Contemporary Organizational
Design

© Pearson Education Limited 2015 6-24


Team Structure
A structure in which the entire organization is
made up of work teams that do the organization’s
work.

© Pearson Education Limited 2015 6-25


Matrix and Project Structures

© Pearson Education Limited 2015 6-26


Project Structure
A structure in which employees continuously
work on projects.

© Pearson Education Limited 2015 6-27

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