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    Cloud Computing in BPO

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    Rahul Kunwar
    The document discusses how cloud computing can benefit the Indian BPO industry. It notes that cloud computing allows BPO companies to avoid investing in expensive IT equipment and infrastructure, and ensures easy access to scalable resources and centralized data governance. The document provides an overview of the growth of the Indian BPO industry and outlines how cloud computing delivers hosted services through software, platform, and infrastructure layers that can be accessed via the web. It identifies several major Indian IT companies that offer cloud computing products and services.

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    Cloud Computing in BPO

    Uploaded by

    Rahul Kunwar
    33 views15 pages
    The document discusses how cloud computing can benefit the Indian BPO industry. It notes that cloud computing allows BPO companies to avoid investing in expensive IT equipment and infrastructure, and ensures easy access to scalable resources and centralized data governance. The document provides an overview of the growth of the Indian BPO industry and outlines how cloud computing delivers hosted services through software, platform, and infrastructure layers that can be accessed via the web. It identifies several major Indian IT companies that offer cloud computing products and services.

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    The document discusses how cloud computing can benefit the Indian BPO industry. It notes that cloud computing allows BPO companies to avoid investing in expensive IT equipment and infrastructure, and ensures easy access to scalable resources and centralized data governance. The document provides an overview of the growth of the Indian BPO industry and outlines how cloud computing delivers hosted services through software, platform, and infrastructure layers that can be accessed via the web. It identifies several major Indian IT companies that offer cloud computing products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    33 views15 pages

    Cloud Computing in BPO

    Uploaded by

    Rahul Kunwar
    The document discusses how cloud computing can benefit the Indian BPO industry. It notes that cloud computing allows BPO companies to avoid investing in expensive IT equipment and infrastructure, and ensures easy access to scalable resources and centralized data governance. The document provides an overview of the growth of the Indian BPO industry and outlines how cloud computing delivers hosted services through software, platform, and infrastructure layers that can be accessed via the web. It identifies several major Indian IT companies that offer cloud computing products and services.

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    You are on page 1of 15

    Cloud Computing in BPO

    -by Sanjeev Kumar


    Indian BPO industry- A quick look

    5.4%
    USD Billion
    4.7%
    DOMESTIC MARKET 1,630,000
    4.1%
    EXPORTS 3.6%
    3.2% 1,293,000
    2.8%
    2.6% 1,058,000 47.8

    31.9
    1.8% 830,000
    1.4% 37.4
    1.2% 670,000

    of GDP
    522,250 24.2
    430,114 28.5
    284,000 21.6
    190,000 230,000 18.3
    16.1 15.9
    Direct Employment 13.5 13.3
    12.1 13.2
    8.2 9.8 10.2
    6.0 8.3
    4.8 7.7
    5.9 6.2 5.8 6.3
    3.3 4.2 4.0
    3.0 2.7
    1.8

    FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07E
    Some amazing points
    CAGR PERIOD TOTAL
    DOMESTIC MARKET* EXPORTS*

    10 YR TARGET FY00-10 22.1% 31.2% 28.9%


    60

    ACHIEVED FY00-07 23.3% 34.4% 31.4%

    REQUIRED FY07-10 19.3% 24.1% 23.2%

    * Includes IT Software and Services, ES and Products, and ITES-BPO

    39-40

    23.6

    13-15
    12.8
    USD Billion
    9-10
    7.7
    6.2 6.0
    4.0 2.6 3.9
    1.9 2.5

    FY00 FY01 FY02 FY04 FY06 FY08P FY10^


    Source: NASSCOM ^NASSCOM McKinsey Study 2005
    Figures may vary slightly due to rounding off
    Continued…
     Indian BPO industry will revenue $50 bn by
    2012
     2 mn staffs will be employed directly
     6-8 mn people will be employed indirectly
    – Forecasted by NASSCOM and Everest group in
    2008
    Cloud Computing- next phase
    • Since the IBM PC was introduced
    • Processor speed has risen 30 per cent per year

    • Memory capacity grown by 50 per cent per year

    • Mass storage mushroomed 80 per cent per year

    • Desktop systems are burdened with too much state


    “We expect to see, by 2012, [20 to 25
    •File system technology has not addressed new perneeds
    cent] of the server market will be
    running
    • Governance of critical data falls short of rising demands some version of cloud

    • Trends redefine “best practice”


    computing…
    “Right now, as much as 14 percent of
    •Bandwidth has grown 40 per cent per year
    server purchases are going into some
    • Processor performance trends favor shared machines
    sort of cloud deployment.”
    • Data centralization improves coherence and governance Jason Waxman
    General Manager, High-Density Computing
    Intel Server Platforms Group
    17 Feb. 2009
    A boon to Indian BPO
     No need to invest in
    buying hi-tech equipment
     No need of thinking about
    the speed
     Data centralization
    improves coherence and
    governance
    Cloud Computing- A brief intro.
     Delivering hosted
    services over internet
     3 Layers
     Application- (SAAS)
     Platform- (PAAS)
     Infrastructure- (IAAS)
    IAAS

     Hardware-based load
    balancing
     Firewalls 
     Storage
     Examples
     GoGrid
     RackspaceCloud
     Amazon Web Services
    PAAS
     Allows developers to
    build application
     No concern about
     Environment configuration
     Infrastructure scaling

     Examples
     Google App Engine
     Microsoft Azure
     Force.com (Sales Force)
    SAAS
     Access to the applications
    to the end-users
     Examples
     Gmail
     Sales Force
    Model of Cloud Computing

    Services by Cloud Providers

    S/W H/W O/S


    Cloud Computing
    Cloud Computing products
     Nivio and Critix- access OS
     Interface- web browser
    Cloud Computing- Indian Status
     Cognizant  
     Infosys
     TCS
     Tech Mahindra
     Wipro
    Thank You

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