What Is Bureaucracy?

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What is Bureaucracy?

• Bureaucracy is the administrative body of


appointed officials.
• A bureaucracy is a way of administratively
organizing large numbers of people who need
to work together.
• Organizations in the public and private sector
rely on bureaucracies to function.
• The term bureaucracy literally means “rule by
desks or offices,” a definition that highlights
the often impersonal character of
bureaucracies. Even though bureaucracies
sometimes seem inefficient or wasteful,
setting up a bureaucracy helps ensure that
thousands of people work together in
compatible ways by defining everyone’s roles
within a hierarchy.
What Bureaucrats Do?
• Government bureaucrats perform a wide
variety of tasks.

• The job of a bureaucrat is to implement


government policy.
• To take the laws and decisions made by
elected officials and put them into practice.
• Some bureaucrats implement policy by writing
rules and regulations, whereas others
administer policies directly to people.
• The task of running the government and
providing services through policy formulation
and policy implementation is called public
administration.
Max Weber
• Max Weber, (born in April 21, 1864, Erfurt,
Prussia [now Germany]—died in June 14,
1920, Munich, Germany), German sociologist
and political economist best known for his
thesis of the “Protestant Ethic,” relating
Protestantism to capitalism, and for his ideas
on bureaucracy. He is considered as the father
of bureaucracy.
Characteristics of Bureaucracy

• Max Weber wrote about the emergence of


bureaucracy from more traditional
organizational forms and it's rising pre-
eminence in modern society.
• Scott defines bureaucracy it as "the existence of
a specialized administrative staff".
• According to Weber, bureaucracy is a particular
type of administrative structure developed
through rational-legal authority.
Characteristics of Bureaucracy:

1. It follows hierarchical principle -- subordinates follow orders or


superiors. Each lower officer is under the control and supervision of
a higher one.

2. Jurisdictional areas are clearly specified, activities are distributed as


official duties.

3. Formal and written rules govern decisions and actions. Decisions are
recorded in permanent files.

4. Means of production or administration belong to office. Personal


property separated from office property.
5. A notable feature of bureaucracy is that relationships among
individuals are governed through the system of official authority and
rules. Official positions are free from personal involvement, emotions
and sentiments. Thus, decisions are governed by rational factors rather
than personal factors. This impersonality concept is used in dealing with
organizational relations as well as relations between the organization
and outsiders.

6. Officials are selected on basis of qualifications, appointed not elected,


and compensated by salary. Employment by the organization is a
career. The official is a full-time employee and looks forward to a life-
long career. After a trial period they get tenure of position and are
protected from arbitrary dismissal.
In short, the characteristics of bureaucracy are:
• Hierarchical authority
• Division of labour
• Written rules and written documents
• Personal property separated from office
property.
• Impersonal relationships
• Career Service

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