BC Sem.2
BC Sem.2
BC Sem.2
NA M E - LA X M I S H A R M A V I N O D
DI V- F
RO L L N O - 45
S UB J EC T- B U S I N ES S
C O M M U N I C AT I O N
TO P I C - I NT E RP ER S O N A L
C O M M U N I C AT I O N
Interpersonal communication
1. Verbal
Whenever you talk or even make an audible sound you’re creating verbal communication. Beyond the content
of what you’re saying and the context in which it’s being said, verbal communication also includes additional
auditory factors like intonation. This refers to how your voice rises and falls in tone as you speak and can shade
how the words are meant to be interpreted.
2. Listening
Chances are that some point in your life you’ve been accused of “hearing but not listening” to what someone
was saying to you. The distinction between the two concepts might have seemed nuanced at first until the
message became clear: hearing is involuntary and effortless whereas listening is focused and intentional.
Hearing is an automatic response that is the result of having working ears. Listening takes more effort. It’s
purposeful and requires concentration to understand what the speaker is sharing.
3. Written Communication
When you convey a message via written symbols, you’re practicing written communication. From emails and
text messages to more formal memoranda and reports, written communication is the cornerstone of most
information sharing in business.
4. Non-Verbal Communication
Getting meaning across without using words either written or spoken is the essence of non-verbal
communication. This can be achieved through everything from facial expressions, to specific gestures (“jazz
hands,” anyone?) to body language and certain postures.
IMPORTANCE OF INTERPERSONAL SKILLS
The role of interpersonal communication skills in professional life is to instill a more positive
culture and inspire others to join hands for common goals.
Enhanced teamwork
There’s no ‘I’ in the word ‘team’. Collaborative teamwork among coworkers is the foundation of
success for every organization. And clear communication always helps you and your team build
trust and inspire each other to achieve common goals.
Higher productivity
A problem shared is a problem halved. You may break the ice with your team by discussing issues
and asking them for their suggestions to find viable solutions. Working together boosts trust and
productivity without any deliberate effort, which is crucial for achieving short-term as well as
long-term goals.
Conclusion