CORE VALUES Guiding Principles

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CORE VALUES

Passion

• Take pride in what we do and delivering our


performance.
Take Pride • Doing work right first time, every time.
• Take satisfaction in pushing my personal
PASSION
performance limits.
Guiding Principles

• Have the ability to be ahead of a competition.


• Seek innovative solutions to continuously improve
Making
our competitive advantage.
Difference
Indicators
Key Indicators

• Willing to take on challenging duties so I can learn


• Inspiring others and add value.
through
exemplary • Have the energy which inspires everyone to be
behavior. positive in pursuit of their goals.
Key

Taking Extra • Passionate and fun at work whilst achieving my


• Achieving Miles objectives.
• Willing to change mindset from 'NO I CANNOT' to
outstanding 'YES I CAN' spirit.
results with high
motivation and • Continuously pushing the limits of my abilities.
energy. • Searching for better ways of doing my job and learn
Driving from others.
Potential • Continuously seek ways to turn career goals into
reality by seeking growth opportunities and
developing myself.
Excellence

• Pursue continuous improvements.


Exceeding • Welcome differing views and constructive feedback
Expectation to hel me develop and grow.
EXCELLENCE s • Set high performance targets and challenge
Guiding Principles oneselves to achieve higher standards.

• Create opportunities to make significant impact.


 Being recognized as • Winning attitude in my relentless drive for
the benchmark for Pushing continuous improvement.
quality and boundaries • Takes lead and ensure sure that the objectives are
Key Indicators

innovation. achieved for the sake of CCM when things are not
on track.
 Continuously • Invest time and energy to achieve outstanding
delivering results.
Key

sustainable • Deliver speedy performance with quick turnaround


Striving for
outstanding results. time without compromising the highest quality of the
Quality
products/work produced.
• Delight stakeholders by providing high quality
 Seeking solutions.
breakthrough ideas
to overcome • Taking initiative to discover breakthrough ideas.
challenges and • Encouraged to search for new and untested ways to
Innovativen
transform be creative.
ess
performance. • Consider new ideas and ask 'Why Not?' and search
for ways to make it happen.
Teamwork

• Putting the needs of team before individual needs.


TEAMWORK • Listen without judgment.
Guiding Principles Team First
• Support team members by trusting their intentions
and sharing their aspirations.

• Recognizing that
each individual has • Dedicate time and energy to work towards common
unique talents which goals and objectives.
Shared • Eagerly seek a productive and fun working
can make significant Goals
Indicators
Key Indicators

difference. relationship to ensure team achieves the best.


• Always be the first to take initiative.
• Building
cohesiveness • Create opportunities to make significant impact.
through engagement
Key

• Winning attitude in my relentless drive for


with mutual respect Pushing continuous improvement.
and trust. boundaries • Takes lead and ensure sure that the objectives are
achieved for the sake of CCM when things are not
• Enhancing both on track.
individual and group
performance • Continuously pushing the limits of my abilities
through the ‘Unity is • Searching for better ways of doing my job and learn
Strength’ mindset. Driving from others.
Potential • Continuously seek ways to turn career goals into
reality by seeking growth opportunities and
developing myself.
Integrity
• Being honest, open and transparent.
• Take pride to ensure my credibility and reputation
Honesty & is always intact.
INTEGRITY ethical • Acknowledge and recognise ethical behaviours
behaviour and do not compromise irresponsible behaviours.
Guiding Principles • Conduct oneself in a manner consistent with high
moral standards and ethical behaviour.

• Conducting • Be guided and adhere to the standard practices,


ourselves to the procedures, regulatory rules and requirements
Compliance adopted by CCM.
highest standards and • Reinforce and uphold the CCM Code of Ethics &
Key Indicators

of moral and Governance


Conduct at all time Have courage to stand up for
ethical behavior. what is right.

• Honest and
• Committed to good corporate governance.
courageous to
• Competent at work and able to discharge duties
distinguish Pushing
responsibly.
between right and boundaries • Take responsibility of our own actions, admit
wrong. mistakes and accept accountability of the outcomes.

• Complying with • Be genuine, sincere, trustworthy and ethical in our


legal and dealing with all stakeholders.
regulatory Genuine • Strong credibility and solid reputation in the minds of
requirements. and everyone.
trustworthy • Doing the right way for clear conscience.
Responsible

RESPONSIBLE • Possess strong credibility and reputation as someone


Guiding Principles who gets things done.
Trustworthiness • Reliable and take my role seriously.
• I honour what I promise.
 Being
accountable for
one’s direction s
and actions. • In control of the job and making powerful impact.
• Competent in my job and open to be being
Ownership
Indicators
Key Indicators

 Making evaluated.
• Discharge my duties professionally.
sustainable
choices and
taking ownership
of the • Committed to satisfying the needs of all our people
Key

consequences. based on compliance standards set by CCM.


Fairness • Balance the need of our people and all other
stakeholders.
 Delivering all
commitment s
including the
• Accountable for all decisions and actions.
well-being of our
• Accountable in respect of safety, health, sharia
people. Sustainability compliance and environmental requirements.
Respect

• Saying and doing for a common purpose whilst believing that the
intentions of others are sincere.
• Seek to understand without judgment.
RESPECT Sincerity • Listen patiently to make sure everyone's opinion is heard.
Guiding Principles • Consider options and make rational, transparent decisions.
• Clear, polite and open in communications
 Recognizing great
ideas can be • Use appropriate language and show behaviour that consistently
generated at any reflect respect and courtesy for all stakeholders.
level or by anyone. • Establish a courteous and friendly environment to nurture good
working relationships among team members, customers and
Key Indicators

stakeholders.
 Valuing opinions • Establish a courteous and friendly environment to nurture good
and believing that Courteous working relationships among team members, customers and
all intentions are & Humility stakeholders.
sincere. • Show gratitude and recognise people for their accomplishments
and contributions.
 Be polite, • Listen and learn with an open mind.
• Admit mistakes when wrong.
courteous and
sense of humility.
• Be sensitive to the different needs of our customers/colleagues
 Celebrate diversity and understand the diversity in personality and styles, and
respect the differences.
and each others Embrace • Capitalise on the diverse backgrounds and viewpoints to develop
strength for Diversity the most effective solutions.
success. • Promote mindset of active collaboration with each other in the
organization to tap on each other's strength and experiences of
diverse workforce.
SCORING SCALE

Scoring Scale
1 2 3 4 5
Fails to live the Lives the values Lives the Role models Role models the
values in most in many values in all the values values in all
situations situations situations situations &
influence others to
live the values

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