Transformasi Digital 1

CHAPTER 1
DIGITAL
TRANSFORMATION
DRIVERS OF CHANGE
BACKGROUND
1. The world is changing rapidly , organizations need to adapt to

survive.
2. Transformation is an essential and inevitable process of

business evolution , requiring hard decisions about the
allocation of limited resources.
3. Assembling the right team of people is primary to success ,

The technology is secondary.
WHAT IS DIGITAL TRANSFORMATION ?
European Commission (2019)
“Digital transformation is characterized by a fusion of advanced technologies and the integration of physical and digital systems, the predominance
of innovative business models and new processes, and the creation of smart products and services.”

OECD (2018)
“Digital transformation refers to the economic and societal effects of digitization and digitalization. Digitization is the conversion of analog data and
processes into a machine-readable format. Digitalizationis the use of digital technologies and data as well as their interconnection which results in
new or changes to existing activities.”

Ismail,Khater, and Zaki (2017)
[Digital transformation is a]“process through which companies converge multiple new digital technologies, enhanced with ubiquitous connectivity,
with the intention of reaching superior per-formance and sustained competitive advantage, by transforming multiple business
dimensions ,including the business model, the customer experience (comprising digitally enabled products and services)and operations (comprising
processes and decision-making), and simultaneously impacting people (including skills talent and culture) and networks (including the entire value
system).”
Schwertner (2017)
“the application of technology to build new business models, processes, software and systems that result in more profitable revenue, greater
competitive advantage, and higher efficiency.”

Deloitte (2018)
“Digital transformation is the use of technology to radically improve the performance or reach of an organization. In a digitally transformed business,
digital technologies enable improved processes, engaged talent, and new business models.”

Bloomberg (2018)
“Digital transformation requires the organization to deal better with change overall, essentially making change a core competency as the enterprise
becomes customer-driven end-to-end. Such agility will facilitate ongoing digitalization initiatives but should not be confused with them.”
WHAT IS DIGITAL TRANSFORMATION ?
It can be concluded that digital transformation is a

process related to the transformation of technology,
organization, digitalization, which requires companies
to change business/operational activities that have
been carried out so far through business model
innovations that produce new products, services and
customer experiences so as to increase efficiency. ,
profitability and competitive advantage of the
company.
QUICK PASS-FAIL
QUESTIONS
1. digitized all of your business processes ?
2. Are you collecting data from all your business processes ?
3. Are you analyzing the Data you collect ?
4. Are optimizing your processes based on insights generated by

your analysis of the data ?
If all of your answer is “No” for all of these questions , you have
to consider your organization a candidate for digital disruption
MILLENIALS
Millenials don’t want to talk with sales team.

They want to have a conversation with your websites.
- Adam Morris , CEO of Redstage-
They are constantly communicating via text and Social Media ,

They are avid users of Collaboration platforms like Slack ,
Ringcentral Glip , Snapchat , Instragram , Fuze , ChatBlazer ,
Workplace , Skype, etc
BRASS RING or BLACK HOLE ?
The Majority of Transformation projects fail to
meet expectation. A survey by McKinsey revealed
only 26% of respondents said their transformational
efforts were “very or Completely” successful.
The Digital transformation can be the ring that

keep you riding merrily on the carousel. Or it
can be a black hole that drains your resources
and ends your career.
DIGITAL CAPABILITIES
1. Digital Masters see technology as a way to

change the way they do business
a. Customer engagements
b. Internal Operations
c. Business Model
2. Digital Masters know where and how to

invest in the digital opportunity
DIGITAL CAPABILITIES
To these companies, new technologies such

as social media, mobility, and analytics are not goals to attain
or signals
to send their customers and investors.
These technologies are tools to

get closer to customers, empower their employees, and
transform their
internal business processes.
LEADERSHIP CAPABILITIES
1. Committed Leadership
2. Strong Top Down leadership

a. Setting direction, building momentum, and ensuring that the company follows
through.
b. Leaders created a clear and broad vision of the future, started some critical initiatives,
and then engaged their employees to build out the vision over time.
c. The leaders stayed involved throughout the transformation to make the case
for change, to drive the change forward, and to redirect activities and behaviors that
went against the vision.
d. Top-down leadership does mean strong governance and coordination.
3. Make sure all people in all activities are on the same page.
LEADERSHIP CAPABILITIES
All Digital Masters find ways to build a clear

vision of a radically different future, engage
their employees in the goal, foster strong
bonds between technical and businesspeople,
and steer the course through strong
governance.
DIGITAL MASTERY
LEVEL OF DIGITAL MASTERY
1. BEGINNERS
a. At the start of the digital journey. Many of them adopt a wait-and-see
strategy, trying to gain certainty before they act.
b.Some believe the digital opportunity is right for other industries, but not for
theirs.
c.Others lack the leadership to make something happen. As a result, Beginners
have only basic digital capabilities.
d.Lag behind their competitors on multiple measures of financial performance
Many Beginners use regulation or privacy as an excuse for inaction.
2. FASHIONISTAS
a. Not waiting to act , buy every new digital bauble
b. flaunt their technological trendiness but don’t change what’s behind the
veneer.
c. Lack strong digital leadership and governance, they waste much of what they
spend. They need to reverse what they’ve done so that they can integrate
and scale their capabilities.
LEVEL OF DIGITAL MASTERY
3. CONSERVATIVES
a. Opposite of Fashionista , Have useful digital leadership capabilities , excess
prudence prevents these firms from building strong digital capabilities.
b. The leader of the companies focus on ensuring that every digital
investment is carefully considered and strongly coordinated.
c. This caution can be useful, especially in highly regulated industries such as
health care and financial services. But it can also create a governance trap
that focuses more on controls and rules than making progress.
Conservatives find it hard to mobilize top management—and the rest of the
organization—to see the bigger prize that digital transformation can bring.
4. DIGITAL MASTERS
a. know how and where to invest
b. Their leaders are committed to guiding the company powerfully into the digital
future.
c. Already exploiding their digital advantage to build superior competitive positions
in the industry Digital Masters have overcome the difficulties that challenge their
competitors.
MECHANICS OF TRANSFORMATION
Several events that will happened as a Mechanism of Digital
transformation :
1. Several questions arise ; Why are we doing this ? , Why are we transforming
these processes and disrupting our traditional ways of operating ? , Why are
we Changing ?
2. Some people are exhilarated by change , but most people find it upsetting.
as a leader , you need to accept this fact.
3. Primary responsibilities is managing their fears and allaying their suspicions
that your transformational effort will make their lives more difficult or result
in the elimination of their jobs.
4. Prepare your People :
a. Walk them slowly and carefully through the steps
b. Encourage them to ask questions
c. give rewards for offering ideas and suggestions for making the
transformation process go more smoothly and efficiently.
LEVELS OF TRANSFORMATION
1. Transformation focuses on upgrading and

streamlining foundational technologies and
Infrastructures
2. Transformation improves the efficiency and

throughput of standard operations and processes
3. Transformation helps the organization create and

enable new business models.
DARQ STACK
D (DLT) , Distributed Ledger Technology
is a digital system for recording the transaction of assets
in which the transactions and their details are recorded
in multiple places at the same time. ... A distributed
ledger can be used to record static data, such as a
registry, and dynamic data, such as financial
transactions.
AI (Artificial Intelligence)
The simulation of human intelligence in machines that
are programmed to think like humans and mimic their
actions.
DARQ STACK
EXTENDED REALITY (XR)
is a universal term inclusive to immersive learning
technologies virtual reality (VR), augmented reality (AR),
and mixed reality (MR). ... Augmented Reality — AR training
adds interactive, digital elements to a live, real-world
environment through a phone, tablet, or headset.
QUANTUM COMPUTING (QC)

Quantum computing could change the world. It could
transform medicine, break encryption and revolutionise
communications and artificial intelligence. Companies like
IBM, Microsoft and Google are racing to build reliable
quantum computers.
IoT (Internet of Things)
Describes as :
The network of physical objects, so known as, "things"
that are embedded with sensors, software, and other
technologies that is used for the purpose of connecting
and exchanging data with other devices and systems
over the Internet.
Enabling the rapid development of :

Smart homes , Smart Schools , Smart power Grids ,
Smart Roads , Smart Towns , Smart cities , Smart
regions , and even Smart Nations.

Transformasi Digital 1

Uploaded by

Copyright:

Available Formats

Transformasi Digital 1

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Transformasi Digital 1

Uploaded by

Copyright:

Available Formats

CHAPTER 1

1. The world is changing rapidly , organizations need to adapt to

2. Transformation is an essential and inevitable process of

3. Assembling the right team of people is primary to success ,

It can be concluded that digital transformation is a

2. Are you collecting data from all your business processes ?

3. Are you analyzing the Data you collect ?

4. Are optimizing your processes based on insights generated by

Millenials don’t want to talk with sales team.

- Adam Morris , CEO of Redstage-

They are constantly communicating via text and Social Media ,

The Digital transformation can be the ring that

1. Digital Masters see technology as a way to

2. Digital Masters know where and how to

To these companies, new technologies such

These technologies are tools to

2. Strong Top Down leadership

All Digital Masters find ways to build a clear

1. Transformation focuses on upgrading and

2. Transformation improves the efficiency and

3. Transformation helps the organization create and

QUANTUM COMPUTING (QC)

Enabling the rapid development of :

You might also like

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.