SREE CHAITANYA COLLEGE OF ENGINEERING

Course Name: CCNA Routing and Switching

MODULE – 1

1
10.0 Introduction
10.1 Application Layer Protocols
10.2 Well-Known Application Layer
Protocols and Services
10.3 Summary
Upon completion of this section, you should be able to:
•Explain how the functions of the application layer, session layer, and presentation layer
work together to provide network services to end user applications.
•Explain how common application layer protocols interact with end user applications.
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 4
 Application Layer
• The application layer is closest to the end user.
• Network applications enable users to send and receive data with ease.
• The application layer acts as interface between the applications and the
underlying network.
• Application layer protocols help
exchange data between programs
running on the source and
destination hosts.
• The TCP/IP application layer
performs the functions of the upper
three layers of the OSI model.
• Common application layer protocols
include: HTTP, FTP, TFTP, DNS.
 Presentation and Session Layer
• The presentation layer has three primary functions:
o Format data
o Compress data
o Encrypt data
• Common standards for video include QuickTime and Motion Picture Experts
Group (MPEG).
• Common graphic image formats are:
• Graphics Interchange Format (GIF)
• Joint Photographic Experts Group (JPEG)
• Portable Network Graphics (PNG) format
 Presentation and Session Layer (cont.)
• The session layer creates and maintains dialogs between source and
destination applications.
• The session layer handles the exchange of information to initiate dialogs, keep
them active, and to restart sessions that are disrupted or idle for a long period
of time.
 TCP/IP Application Layer Protocols
• TCP/IP application protocols specify the format and control information
necessary for common Internet functions.
• Application layer protocols must be implemented in both the source and
destination devices.
• Application layer protocols implemented on the source and destination host
must be compatible to allow communication.
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 9
 Client-Server Model
• The device requesting the information is called a client.
• The device responding to the request is called a server.
• Client and server processes are considered to be in the application layer.
• The client initiates the exchange by requesting data from the server.
• The server responds by sending one
or more streams of data to the client.
• Application layer protocols describe
the format of the requests and
responses between clients and
servers.
• The contents of the data exchange
will depend of the application in use.
• Email is an example of a
Client-Server interaction.
 Peer-to-Peer Networks
• In the peer-to-peer (P2P) networking model, the data is accessed without the
use of a dedicated server.
• Two or more computers can be connected to a P2P network to share
resources.
• Every connected end device (a peer) can function as both a server and a
client.
• The roles of client and
server are set on a per
request basis.
 Peer-to-Peer Applications
• Some P2P applications use a hybrid system.
• In hybrid P2P, resource sharing is decentralized.
• Indexes that point to resource locations are stored in a centralized directory.
• In a hybrid system, each
peer accesses an index
server to get the location
of a resource stored on
another peer.
 Common P2P Applications
• Common P2P networks include: eDonkey, G2, BitTorrent, Bitcoin.
• Many P2P applications allow users to share pieces of many files with each
other at the same time.
• A small torrent file contains information about the location of other users and
tracker computers.
• Trackers are computers keeping
track of the files hosted by users.
• This technology is called BitTorrent.
• There are many BitTorrent clients,
including BitTorrent, uTorrent,
Frostwire, and qBittorrent.
Upon completion of this section, you should be able to:
•Explain how web and email protocols operate.

•Explain how the IP addressing protocols operate.

•Explain how file transfer protocols operate.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 15
Hypertext Transfer Protocol and Hypertext Markup
Language
• A web address or uniform resource locator (URL) is a reference to a web server. A URL
allows a web browser to establish a connection to that web server.
• URLs and Uniform Resource Identifier (URIs) are the names most people associate with
web addresses.
• The URL http://cisco.com/index.html has three basic parts:
o http (the protocol or scheme)
o www.cisco.com (the server name)
o index.html (the specific filename requested)
HTTP Protocol Step 1
• Using DNS, the server name portion of
the URL is then translated to the
associated IP address before the server
can be contacted.
Hypertext Transfer Protocol and Hypertext Markup
Language (cont.) HTTP Protocol Step 2
• The browser sends a GET request to
the server’s IP address and asks for
the index.html file.
• The server sends the requested file to
the client.
• The index.html was specified in the
URL and contains the HTML code for
this web page.
HTTP Protocol Step 3
• The browser processes the HTML
code and formats the page for the
browser window based on the code in
the file.
 HTTP and HTTPS
• HTTP
o Is a request/response protocol.
o Has three common message types: GET, POST, PUT.
o Is not secure. Messages can be intercepted.
• HTTPS uses authentication and
encryption to secure data.
 Email Protocols
• Email is a store-and-forward method of sending, storing, and retrieving electronic
messages.
• Email messages are stored in databases on mail servers.
• Email clients communicate with mail
servers to send and receive email.
• Mail servers communicate with other
mail servers to transport messages
from one domain to another.
• Email clients do not communicate
directly when sending email.
• Email relies on three separate protocols
for operation: SMTP (sending),POP (retrieving),
IMAP (retrieving).
 SMTP Operation
• SMTP message formats require a message header and body.
• The body can contain any amount of text.
• The header must have a properly formatted recipient email address and a sender
address.
• An SMTP client sends an email by
connecting to a SMTP server on
port 25.
• The server receives the message and
stores it message in a local mailbox or
relays the message to another mail server.
• Users use email clients to retrieve messages
stored on the server.
• IMAP and POP are two protocols commonly
used by email clients to retrieve messages.
 POP Operation
• Messages are downloaded from the server to the client.
• The server listens on port 110 TCP for client requests.
• Email clients direct their POP requests to mail servers on port TCP 110.
• The POP client and server exchange commands and responses until the
connection is closed or aborted.
• POP allows for email messages
to be downloaded to the client’s
device (computer or phone) and
removed from the server.
• There is no centralized location
where email messages are kept.
• A downloaded message resides on
the device that triggered the download.
 IMAP Operation
• IMAP is another protocol used to retrieve email messages.
• Allows for messages to be displayed to the user rather than downloaded.
• The original messages reside on the server until manually deleted by the user.
• Users view copies of the messages in their email client software.
• Users can create a folder hierarchy on
the server to organize and store mail.
• That file structure is displayed on the
email client.
• When a user decides to delete a message,
the server synchronizes that action and
deletes the message from the server.
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 23
 Domain Name Service
• While IP addresses are crucial for network communication, they are not easy
to memorize.
• Domain names are created to make server addresses more user-friendly.
• Domain names such as http://www.cisco.com are user-friendly addresses
associated with the IP address of a specific server.
• However, computers still need the actual numeric address before they can
communicate.
 Domain Name Service (cont.)
• The DNS protocol allows for the
dynamic translation of a domain name
into the correct IP address.
• The DNS protocol communications
using a single format called a message.
 DNS Message Format
• DNS supports different types of records. Some of these record types are:
o A - An end device IPv4 address
o NS - An authoritative name server
o AAAA - An end device IPv6 address (pronounced quad-A)
o MX - A mail exchange record
• DNS servers will first look at its own records to resolve the name. If the server is unable
to resolve the name using its locally stored records, it relays the query to other servers.
• The response is then forwarded to
the requesting client.
• The DNS Client service on Windows
PCs also stores previously resolved
names in memory.
• ipconfig /displaydns displays all of
the cached DNS entries on Windows.
 DNS Hierarchy
• The DNS protocol uses a hierarchical system, with the root at the top and branches
below. The naming structure is broken down into small, manageable zones.
• Each DNS server is only responsible for managing name-to-IP mappings for that
small portion of the DNS structure.
• Requests for zones not stored in a specific DNS server are forwarded to other
servers for translation.
• Top-level domains represent either the type
of domain or the country of origin.
Examples of top-level domains are:
o .com - a business or industry
o .org - a non-profit organization
o .au - Australia
o .co - Colombia
 The nslookup Command
• Allows the user to manually place DNS queries.
• It can also be used to troubleshoot name resolution issues.
• Has many options available for extensive testing and verification of the DNS
process.
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 29
 Dynamic Host Configuration Protocol
• Computers need network addresses to communicate over a network.
• Additional crucial information includes gateway address, subnet mask, and
DNS server.
• Manually configuring end devices is not scalable. DHCP allows for automated
distribution of network information.
• DHCP-distributed addresses are
leased for a set period of time.
• Addresses are returned to the pool
for reuse when no longer in use.
• DHCP supports IPv4 and DHCPv6
supports IPv6.
 DHCP Operation
• A DHCP client goes through the following basic steps to request an IP:
o The client broadcasts a DHCPDISCOVER.
o A DHCP server replies with a DHCPOFFER message
o The client sends a DHCPREQUEST message to the server it
wants to use (in case of multiple offers).
• A client may also choose to request an address that it had previously been
allocated by the server.
• The server returns a DHCPACK
message to confirm the lease has
been finalized.
 DHCP Operation (cont.)
• The server would respond with a DHCPNAK if the offer is no longer valid
• Leases must be renewed before its expiration through another DHCPREQUEST.
• DHCPv6 has a similar set of messages:
o SOLICIT
o ADVERTISE
o INFORMATION REQUEST
o REPLY
 File Transfer Protocol
• FTP was developed to allow the transfer of files over the network.
• An FTP client is an application that runs on a client computer used to push and
pull data from an FTP server.
• FTP requires two connections between the client and the server: one
connection for commands and replies and another connection for the actual
file transfer.
• The client initiates and establishes the
first connection to the server for control
traffic on TCP port 21.
• The client then establishes the second
connection to the server for the actual
data transfer on TCP port 20.
• The client can download (pull) data from
the server or upload (push) data to the server.
 Server Message Block
• SMB is a client/server file sharing protocol.
• All SMB messages share a common format.
• SMB file-sharing and print services have become the mainstay of Windows
networking.
• Microsoft products now support
TCP/IP protocols to directly support
SMB resource sharing.
• After the connection is established,
the user of the client can access the resources
on the server as if the resource is local to the
client host.
• The Mac, LINUX, and UNIX operating systems
have their own implementation of SMB.
Chapter Objectives:
•Explain the operation of the application layer in providing support to end-user
applications.
•Explain how well-known TCP/IP application layer protocols and services operate.
Thank you.