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    This document discusses strategic planning, business planning, and operations management for pharmacies. It covers developing a mission, vision and slogan for strategic planning. The strategic planning process involves preplanning, planning and postplanning which includes implementation and monitoring. Barriers to planning like lack of time and changing environments are also discussed. The document outlines steps to develop a business plan including market research, financial projections, and identifying risks. Finally, it discusses operations management in pharmacies including inputs like location, staffing, and inventory management.

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    This document discusses strategic planning, business planning, and operations management for pharmacies. It covers developing a mission, vision and slogan for strategic planning. The strategic planning process involves preplanning, planning and postplanning which includes implementation and monitoring. Barriers to planning like lack of time and changing environments are also discussed. The document outlines steps to develop a business plan including market research, financial projections, and identifying risks. Finally, it discusses operations management in pharmacies including inputs like location, staffing, and inventory management.

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    This document discusses strategic planning, business planning, and operations management for pharmacies. It covers developing a mission, vision and slogan for strategic planning. The strategic planning process involves preplanning, planning and postplanning which includes implementation and monitoring. Barriers to planning like lack of time and changing environments are also discussed. The document outlines steps to develop a business plan including market research, financial projections, and identifying risks. Finally, it discusses operations management in pharmacies including inputs like location, staffing, and inventory management.

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    © All Rights Reserved
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    Download as pptx, pdf, or txt
    22 views26 pages

    Report

    Uploaded by

    Justin Dave Manantan
    This document discusses strategic planning, business planning, and operations management for pharmacies. It covers developing a mission, vision and slogan for strategic planning. The strategic planning process involves preplanning, planning and postplanning which includes implementation and monitoring. Barriers to planning like lack of time and changing environments are also discussed. The document outlines steps to develop a business plan including market research, financial projections, and identifying risks. Finally, it discusses operations management in pharmacies including inputs like location, staffing, and inventory management.

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    You are on page 1of 26

    CHAPTER 3:

    STRATEGY
    PLANNING IN
    PHARMACY
    OPERATIONS
    CHAPTER 4:
    BUSINESS
    PLANNING FOR
    PHARMACY
    PROGRAMS
    CHAPTER 5:
    GENERAL
    OPERATIONS
    MANAGEMENT
    CHAPTER 3:
    STRATEGY
    PLANNING IN
    PHARMACY
    OPERATIONS
    PLANNING
     It involves setting objectives and determining a course of action
    for achieving those objectives
    STRATEGIC PLANNING
     To ensure that the organization is doing the right things now and
    in the future.
    HOW TO START?
     Mission
     Purpose of the company; defines what the company does or
    is.
     Mercury Drug = To serve you, to have what you
    want – when, where and how you want it.
     Watsons = Look Good, Do Good, Feel Great
     The Generics Pharmacy = A Filipino Deserves
    Nothing Less for Less Cost
    HOW TO START?
     Vision
     What the pharmacy organization wants to be at some future
    time point.
     Watsons = Love your body
    HOW TO START?
     Slogan
     Convey a message to customers about the organization
     Mercury Drug = Nakasisiguro Gamot ay Laging
    Bago
     Watsons = Look Good, Do Good,
     The Generics Pharmacy = TGPagpagaling ng
    Pilipinas
    PROCESS OF STRATEGIC
    PLANNING
     Preplanning = Steps necessary to organize the strategic planning
    effort—or “planning for the planning.”
    PROCESS OF STRATEGIC
    PLANNING
     Planning = Ideas are actively generated for the pharmacy
    organization.

    STRENGTH OPPORTUNITY
    • Only community pharmacy near • Go-to for people nearby and
    PCMC patients/customers from the hospital
    • Located within transport stop • Add other types of products (drinks)
    WEAKNESS THREAT
    • Limited stocks • Sari-sari stores also offer drinks and
    • Did not conduct market analysis OTC drugs
    PROCESS OF STRATEGIC
    PLANNING
     Postplanning = This phase includes three vitally important steps:
    (1) communicating the plan, (2) implementing the plan, and (3)
    monitoring progress once the plan is implemented.
    BARRIERS TO PLANNING
     Failure to commit sufficient time to the planning effort
     Interpersonal issues such as struggles over power or politics and
    individual or group resistance to change
     Lack of planning skills
     Failure to plan far enough into the future
    BARRIERS TO PLANNING
     Constantly changing environment
     Failure to implement owing to lack of time or lack of resources
     Failure to monitor progress
     Lack of support of top executive and/or board of directors
    LIMITATIONS TO PLANNING

     Guesswork

     Data and information

     Not a substitute for action

     Should be a continuous process


    CHAPTER 4:
    BUSINESS
    PLANNING FOR
    PHARMACY
    PROGRAMS
    STEPS IN THE DEVELOPMENT
    OF A BUSINESS PLAN
     Define the Business or Program
     Conduct Market Research and Analysis
     Conduct Competitor Analysis
     Assess Clinical and Quality Requirements
     Develop Financial Projections
    STEPS IN THE DEVELOPMENT
    OF A BUSINESS PLAN
     Define Processes and Operations
     Develop a Marketing Strategy
     Identify an Action Plan
     Assess Critical Risks and Opportunities
     Establish an Exit Plan
    CONTENTS OF A BUSINESS
    PLAN
     Executive summary
     Background and description
     Market analysis and strategy
     Operational structure and processes
     Financial projections
    CONTENTS OF A BUSINESS
    PLAN
     Milestones, schedule, and action plan
     Critical risks and opportunities
     Exit strategy
     Conclusion
     Supportive documents (include financial pro forma statements,
    letters of support)
    CHAPTER 5:
    GENERAL
    OPERATIONS
    MANAGEMENT
    OPERATIONS

     Process of creating goods and services

     Output

     Input
    TYPICAL PHARMACY INPUTS
     Location strategies
     Layout strategies
     Human resources
     Scheduling
     Designing goods and services
    TYPICAL PHARMACY INPUTS
     Process strategies
     Managing quality
     Supply-chain management
     Inventory management
     Maintenance

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