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    Listening Skills

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    Bakwas Kumar
    Listening is a critical communication skill that involves focusing on the speaker, understanding their message, and using active listening techniques. Effective listening requires overcoming barriers such as distractions, engaging with nonverbal cues, and using techniques like paraphrasing, clarifying, and reflecting. Mastering listening skills leads to benefits like improved relationships, increased productivity, and better decision making.

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    Listening Skills

    Uploaded by

    Bakwas Kumar
    27 views11 pages
    Listening is a critical communication skill that involves focusing on the speaker, understanding their message, and using active listening techniques. Effective listening requires overcoming barriers such as distractions, engaging with nonverbal cues, and using techniques like paraphrasing, clarifying, and reflecting. Mastering listening skills leads to benefits like improved relationships, increased productivity, and better decision making.

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    Listening is a critical communication skill that involves focusing on the speaker, understanding their message, and using active listening techniques. Effective listening requires overcoming barriers such as distractions, engaging with nonverbal cues, and using techniques like paraphrasing, clarifying, and reflecting. Mastering listening skills leads to benefits like improved relationships, increased productivity, and better decision making.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    27 views11 pages

    Listening Skills

    Uploaded by

    Bakwas Kumar
    Listening is a critical communication skill that involves focusing on the speaker, understanding their message, and using active listening techniques. Effective listening requires overcoming barriers such as distractions, engaging with nonverbal cues, and using techniques like paraphrasing, clarifying, and reflecting. Mastering listening skills leads to benefits like improved relationships, increased productivity, and better decision making.

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    LISTENING SKILLS

    INTRODUCTION

    • Listening is a critical communication skill that is essential in both personal and


    professional settings.
    • Effective listening involves more than just hearing the words that are spoken; it requires
    attention, focus, and understanding.
    ACTIVE LISTENING

    • Active listening is a technique that involves fully engaging in the conversation and
    focusing on the speaker's words, tone, and body language.
    • Active listening involves asking questions, summarizing key points, and showing
    empathy.
    • It is an essential skill in building relationships, resolving conflicts, and making informed
    decisions.
    BENEFITS OF LISTENING

    • Good listening skills can lead to a range of benefits, such as improved relationships,
    increased productivity, and better decision making.
    • Listening can also help to build trust, enhance creativity, and improve problem-solving
    skills.
    BARRIERS TO LISTENING

    • There are several barriers to effective listening,


    such as distractions, preconceived notions, and
    lack of interest.
    • Other barriers include physical barriers, such as
    noise or distance, and emotional barriers, such as
    stress or anxiety
    • To overcome barriers to effective listening, it is
    important to identify the barriers and address them
    directly.
    OVERCOMING • This can involve creating a quiet environment, setting
    BARRIERS TO aside distractions, and actively engaging in the
    LISTENING conversation.
    • It is also important to be aware of your own biases and
    assumptions, and to approach the conversation with an
    open mind.
    TYPES OF LISTENING

    • There are several types of listening, such as informational listening, critical listening, and
    empathic listening.
    • Informational listening involves gathering information and understanding the facts.
    • Critical listening involves evaluating the information and analyzing it for accuracy and
    relevance.
    • Empathic listening involves understanding the speaker's perspective and showing
    empathy.
    LISTENING SKILLS IN THE WORKPLACE

    • Good listening skills are essential in the


    workplace, where they can lead to improved
    teamwork, increased productivity, and better
    decision making.
    • Listening can also help to build trust and enhance
    communication, leading to a more positive and
    collaborative work environment.
    NONVERBAL COMMUNICATION

    • Nonverbal communication, such as body language and tone of voice, plays a critical role in
    effective listening.
    • Nonverbal cues can provide important information about the speaker's emotions, attitudes, and
    intentions.
    • It is important to be aware of nonverbal cues and to use them effectively in the conversation.
    ACTIVE LISTENING TECHNIQUES

    • Active listening techniques, such as paraphrasing, clarifying, and reflecting, can help to
    enhance understanding and show empathy.
    • Paraphrasing involves restating the speaker's message in your own words.
    • Clarifying involves asking questions to clarify any confusion or ambiguity.
    • Reflecting involves summarizing the speaker's feelings and emotions.
    CONCLUSION

    • Listening is a critical communication skill that is essential in both personal and


    professional settings.
    • Effective listening requires attention, focus, and understanding, as well as active listening
    techniques and an open mind.
    • By mastering these skills, we can build better relationships, make informed decisions, and
    enhance our overall communication abilities.

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