RMM Unit 5

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Rural Marketing

Communication
• The communication process model remains standard for both rural and
urban markets.
• The sender sends the encoded message using a selected media which
receiver receives and decodes to understand the message.
• This is more or less same as in urban markets.
• However, there are many variables in the model in case of
communication strategy in Rural Marketing.
• There can be language barrier and the message doesn’t get decoded the
right way and gets wasted as ‘noise’.
• Also due to unavailability of mature media in rural markets the
message might not be hitting the right target audience.
• The rural environment plays an important role in the way the message is
understood by the consumer.
• Below are prime three reasons because of which the target audience
might not understand the desired message:
• Selective Attention – The consumer may not even notice the stimuli.
• Selective Distortion – The message is indirect and twisted making it
difficult to understand for the rural audience.
• Selective Recall – The consumer retains only a fraction of the
communication.
• All the above three conditions add to the ‘noise’ in the communication
process model and thereby play an important role while making the
communication strategy in Rural Marketing.
Prerequisites for crafting Rural Message

• The rural consumer should connect and relate to the message. Broadly,
below are the heads to be taken care of while crafting a rural message.
• Languages – The message should be easily understood by the rural
consumer. It should be simple and use appropriate key words for
instant connect. Message should reflect culture and religious
sentiments of the audience. e.g. Dabur distributed religious calendars
in rural markets.
• Pictorial Presentation – Considering the literacy levels of rural
markets, pictorial representation of message becomes an important
part of communication.
• Message Form – The message should be native to the place and have
utility for the consumer.
• Source – Many times the source from where the message is coming
from adds to the credibility in the rural market. The message source
can be
• Likeable
• Trustworthy
• Expert
Developing Effective Communication
• Profiling the Target Audience.
• Social classes and intentions.
• Consumer receptivity
• Growing brand consciousness
• Lifestyles
• Buying roles
• Purchase needs
• Community and the personal-value proposition
Determining Communication Objectives
Intended goals of an advertising or promotional program.
(1) Creating awareness,
(2) Imparting knowledge,
(3) Projecting an image,
(4) Shaping attitudes, 
(5) Stimulating a want or desire, and/or trial purchase
(6) Effecting a sale.
Rural Communication Media: Types
• Rural media can be broadly classified into conventional mass media,
non-conventional media and personalized media.
Conventional mass media Non-conventional media Personalized media
Radio Outdoor media, Wall Point of Purchase (POP)
Television Cinema printing, Folk media displays, Demonstration
Print Folk theatre, Folk songs Direct mail,
Folk dances, Magic shows
Puppet Shows, Interactive
games, Video van, Haats
Melas, Mandies, Word of
mouth,
Challenges In Rural Marketing
• Heterogeneity and spread: The communication pattern in any society is
a part of its culture. No communication medium can exist in a cultural
vacuum. Communicating the message to rural consumers ha posed
enormous challenges to the rural marketer, because of the large numbers
of consumers scatters across the country. The problem is further
compounded by the heterogeneous nature of consumers there are 16
scheduled languages and 114 local vernaculars.
• Limited Media Reach: The limited reach of the mass media imposes
limitations on universal communication to rural consumers. These factors
lead to poor message comprehension and negligible impact, which fail to
translate into consumer awareness and hence fail in generating consumer
pull.
• Understanding the Rural Audience: It is not sufficient to understand
rural communication challenges as stated above: rather, what is
equally crucial is the need to understand the behavioral and
psychographic characteristics of the rural audience, in order to develop
an effective rural communication strategy.
Effective Rural Communication
1.Analysis: Profile intended stakeholders, existing policies and
programmes, active organizations and available communication channels.

2. Strategic design: Establish communication objectives; position the


concept for the audience; clarify desired behaviour change; select media
or channels; draw up an implementation plan; design the evaluation
scheme.

3. Development and testing: Develop message concepts; pre-test with


audience members and gatekeepers; revise and produce messages and
materials; re-test existing materials.

4. Implementation and monitoring: Mobilize key participants; train


trainers and field workers; implement the action plan; monitor the
processes of dissemination, transmission and reception of programme
outputs.

5. Evaluation and re-planning: Measure impact on intended


stakeholders and determine how to improve future projects; determine
future needs; adjust to changing conditions and plan for continuity and
self sufficiency.
Innovation in Communication
The innovation should be carried out within the framework of what can
best be characterized as the 4-R principle:
• Relevance
• Reliability
• Reach
• Reincarnate (Reawaken) innovation

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