Business Ethics Group4

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Business Ethics and Social

Responsibility

Quarter 3 – Module 4 – Lesson 1


Formulate a Framework of
Social Responsibility that
Reflects the Practice of Sound
Business
People mostly believe that businesses should
not only make a profit but also consider the
social implications of their activities. Previous
entrepreneurs see corporate social responsibility
as a burden—something that can easily be
fulfilled by an event whose proceeds go to
charities. Gone are those days, because
companies already acknowledged that the
environmental, social and economic impacts
they have on their communities require a more
concerted effort.
Key benefits of good CSR practices

• Stronger brand image: brand reputation and brand value.

• Increased customer loyalty and sales:

• Operational cost savings: leads to innovative ways to reduce


your operating costs

• Employee recruitment and retention

• Access to funding and financing: ability to obtain venture


capital, insurance, loans and financing

• Improve relations with regulatory bodies: having a good


name
7 steps to build and formulate your own CSR
strategy that will work
• Understand: Determine what CSR means to your company
and how it relates to your overall mission and purpose.

• Evaluate: Look at what your organization is already doing


in terms of CSR activities.

• Research: Find out which CSR issues are most significant


to your business. Start by referencing online lists for relevant
issues in your sector. Look at the CSR or sustainability
reports of larger companies in your industry to see which
issues they’re tackling.
• Prioritize: Identify which CSR issues are most important to your
customers and stakeholders and deal with those first. Engaging your
employees and customers is a great way to get going and gain support.

• Integrate: Your CSR strategy has to become part of your overall


business strategy. Don’t think of it as part of your business, but rather,
the way you do business.

• Identify opportunities: Having strong CSR credentials can pave the


way for new opportunities such as entering new markets, developing
niche products and forging strategic partnerships.

• Communicate: Ensure you effectively communicate your CSR


activities to your various target audiences through as many channels as
possible.
Examples of Five CSR Programs that Are Making a
Difference

1. Microsoft

CSR Mission: Apply the power of technology to ensure corporate


responsibility, safeguard human rights, and protect our planet for the
future.

Why We Find It Inspiring: Their organization has donated a record-


breaking $1.5 billion to non-profits, and invested in research to help
support people with disabilities. At the same time, their teams also take
part in charity team building activities like Wheelchairs for Charity to
directly support smaller groups of individuals within their
communities.
2. TOMS Shoes

CSR Mission: for every pair of shoes they sold, they would also
donate a pair of shoes to a child in need.

Why We Find It Inspiring: A lot of CSR programs think local, but


TOMS Shoes made it a point to think globally. They integrated
giving into the very core of their business model, which has helped
to inspire not only their employees but their customers as well.
3. Starbucks

CSR Mission: Named the “World’s Most Ethical Company”


committed to building greener stores, having a positive impact
on local neighborhoods, and promoting ethical sourcing and
fair trading.

Why We Find It Inspiring: Starbucks has taken steps towards


making their coffee production more environmentally friendly
and economically supportive.

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