The document discusses business ethics and social responsibility. It outlines the benefits of good corporate social responsibility (CSR) practices, such as stronger brand image, increased customer loyalty and sales, and operational cost savings. It then provides a 7-step process for formulating a CSR strategy, including understanding CSR, evaluating current activities, prioritizing issues, and communicating efforts. Examples are given of inspiring CSR programs from Microsoft, TOMS Shoes, and Starbucks focusing on philanthropic initiatives, ethical sourcing, and environmental sustainability.
The document discusses business ethics and social responsibility. It outlines the benefits of good corporate social responsibility (CSR) practices, such as stronger brand image, increased customer loyalty and sales, and operational cost savings. It then provides a 7-step process for formulating a CSR strategy, including understanding CSR, evaluating current activities, prioritizing issues, and communicating efforts. Examples are given of inspiring CSR programs from Microsoft, TOMS Shoes, and Starbucks focusing on philanthropic initiatives, ethical sourcing, and environmental sustainability.
The document discusses business ethics and social responsibility. It outlines the benefits of good corporate social responsibility (CSR) practices, such as stronger brand image, increased customer loyalty and sales, and operational cost savings. It then provides a 7-step process for formulating a CSR strategy, including understanding CSR, evaluating current activities, prioritizing issues, and communicating efforts. Examples are given of inspiring CSR programs from Microsoft, TOMS Shoes, and Starbucks focusing on philanthropic initiatives, ethical sourcing, and environmental sustainability.
The document discusses business ethics and social responsibility. It outlines the benefits of good corporate social responsibility (CSR) practices, such as stronger brand image, increased customer loyalty and sales, and operational cost savings. It then provides a 7-step process for formulating a CSR strategy, including understanding CSR, evaluating current activities, prioritizing issues, and communicating efforts. Examples are given of inspiring CSR programs from Microsoft, TOMS Shoes, and Starbucks focusing on philanthropic initiatives, ethical sourcing, and environmental sustainability.
Download as PPTX, PDF, TXT or read online from Scribd
Download as pptx, pdf, or txt
You are on page 1of 8
Business Ethics and Social
Responsibility
Quarter 3 – Module 4 – Lesson 1
Formulate a Framework of Social Responsibility that Reflects the Practice of Sound Business People mostly believe that businesses should not only make a profit but also consider the social implications of their activities. Previous entrepreneurs see corporate social responsibility as a burden—something that can easily be fulfilled by an event whose proceeds go to charities. Gone are those days, because companies already acknowledged that the environmental, social and economic impacts they have on their communities require a more concerted effort. Key benefits of good CSR practices
• Stronger brand image: brand reputation and brand value.
• Increased customer loyalty and sales:
• Operational cost savings: leads to innovative ways to reduce
your operating costs
• Employee recruitment and retention
• Access to funding and financing: ability to obtain venture
capital, insurance, loans and financing
• Improve relations with regulatory bodies: having a good
name 7 steps to build and formulate your own CSR strategy that will work • Understand: Determine what CSR means to your company and how it relates to your overall mission and purpose.
• Evaluate: Look at what your organization is already doing
in terms of CSR activities.
• Research: Find out which CSR issues are most significant
to your business. Start by referencing online lists for relevant issues in your sector. Look at the CSR or sustainability reports of larger companies in your industry to see which issues they’re tackling. • Prioritize: Identify which CSR issues are most important to your customers and stakeholders and deal with those first. Engaging your employees and customers is a great way to get going and gain support.
• Integrate: Your CSR strategy has to become part of your overall
business strategy. Don’t think of it as part of your business, but rather, the way you do business.
• Identify opportunities: Having strong CSR credentials can pave the
way for new opportunities such as entering new markets, developing niche products and forging strategic partnerships.
• Communicate: Ensure you effectively communicate your CSR
activities to your various target audiences through as many channels as possible. Examples of Five CSR Programs that Are Making a Difference
1. Microsoft
CSR Mission: Apply the power of technology to ensure corporate
responsibility, safeguard human rights, and protect our planet for the future.
Why We Find It Inspiring: Their organization has donated a record-
breaking $1.5 billion to non-profits, and invested in research to help support people with disabilities. At the same time, their teams also take part in charity team building activities like Wheelchairs for Charity to directly support smaller groups of individuals within their communities. 2. TOMS Shoes
CSR Mission: for every pair of shoes they sold, they would also donate a pair of shoes to a child in need.
Why We Find It Inspiring: A lot of CSR programs think local, but
TOMS Shoes made it a point to think globally. They integrated giving into the very core of their business model, which has helped to inspire not only their employees but their customers as well. 3. Starbucks
CSR Mission: Named the “World’s Most Ethical Company”
committed to building greener stores, having a positive impact on local neighborhoods, and promoting ethical sourcing and fair trading.
Why We Find It Inspiring: Starbucks has taken steps towards
making their coffee production more environmentally friendly and economically supportive.