Burger King
Burger King
Burger King
A fast food restaurant is a restaurant that prepares food quickly and offers minimal service to its customers. Fast food franchises often ship standardized foodstuffs to each restaurant location where the food is cooked in bulk and kept warm.
It was estimated that in 2010 alone Americans will spend $142 billion dollars in fast food restaurants.
Because the concept of fast food is based on selling in bulk in a cheap sufficient manner, there is a great deal of food engineering done to fast food products. Additives and processing techniques take away from the nutritional value of the food. Food Engineering: chemical engineering principles to food materials, changing materials to package the food and preserve
McDonalds First store opened in 1940 by the McDonald brothers Headquarters- Oak Brook, IL Sonic First store opened in 1945 Headquarters- Oklahoma City Jack-In-The-Box Founded in 1951 Headquarters in San Diego, CA Burger King
Founded in 1954 Headquarters in Miami, Florida
Industry Overview
Fast-food industry includes about 200,000 restaurants Combined annual revenue of about $120 billion Industry is highly fragmented: the top 50 companies hold 25% of sales
Industry Details
The industry is highly labor-intensive: the average annual revenue per worker is just under $40,000 Most fast-food restaurants specialize in a few main dishes Restaurants include national and regional chains, franchises, and independent operators Most fast-food restaurants use a POS (point of sale) system to take orders from drive-thrus and the register
The Fast Food Industrys Dominant Economic, Political, and Social Features Industry break down Restaurant Industry
Full-service Limited-service
Burger Segment Sandwiches Pizza/pasta Chicken Mexican Etc.
1 2 3 4 5
1 McDonalds 2 Burger King (U.S. & Canada) 4 Wendys1 10 Sonic Drive-In 13 Jack in the Box
$3,608.8
$2,975.0
Economic Factors
Social Factors
The fast food industry pays close attention to what the American society wants and needs. Must add value by being affordable and of consistent quality. Menus with a vast variety of products Healthier options and brand Image needs to be provided Must be convenient and fast to accommodate the fast pace of American lifestyles.
Jack in the Box- The first mover. McDonalds- Universally accepted name.
Strategies
Jack in the Box- We dont make it till you order it. McDonalds- Global.
McDonalds: Wendys: Burger King: Subway: Taco Bell: Pizza Hut: KFC: Arbys: Sonic: Jack in the Box:
$24.3 billion $7.7 billion $7.7 billion $6.3 billion $5.7 billion $5.2 billion $5.0 billion $2.8 billion $2.7 billion $2.5 billion
What are key success factors? -Things that a company must do to be successful in an industry
Differentiation -The fast-food burger industry is difficult to differentiate on a single product, such as the burger -Differentiation in this industry can be focused more towards your atmosphere and unique menu items -Brand and product advertisement can also be major players in becoming a household name and bringing customers in to your industry
Competing on Low Cost -In a synonymous industry, consumers can find a good burger at a comparable price from just about any of the competitors -It is important to cut down on overhead cost of your firm in order to make the most off of your sales
In the United States QSR is the largest segment of the restaurant industry Growth in sales include -Rising population -increases in real disposable income -busier lifestyles
Fast food chains provide consumers with food at reasonable prices which offers an alternative to cooking at home
Changing dietary preferences among consumers in favor of alternative foods Changes in economic conditions, consumer tastes and preferences, and the type and location of competing restaurants Sales promotions by competitors, changes in customer visits, and changes in things such as energy costs
Growth
According to Dun and Bradstreet subsidiary First Research, the output of US food and drinking places, which includes fast food restaurants, is forecast to grow at an annual compounded rate of 4.3% between 2007 and 2012. Quickservice restaurants are projected to post sales of $163.8 billion in 2009.
The QSR segment is generally less vulnerable to economic downturns and increases in energy prices than the casual dining segment is, although the economy may adversely impact QSR chains. The following information in the graph is done by First Research and forecasts the estimated growth of the food industry in relation to the economy
Conclusion
Despite the downturn in the economy, the QSR industry will remain a cornerstone of the economy, representing 4% of the U.S. gross domestic product and employing 9% of the U.S. workforce. Future growth in the fast-food restaurant industry depends on how well retailers are able to innovate, provide value for money, and keep up and surpass competitors.
Case Study
Burger King
$11.5 billion system sales 340,000 people employed, system wide 15 million customers served every day
1,320 customers per restaurant per day
2.4 billion hamburgers sold system-wide, annually 5 million Kids Club members
Burger King
Purchasing Scope
$ Mill
Food & Packaging Equipment & Dcor Premiums & SLOs Distribution Services TOTAL
Key Products
$ Mill % of total
Beef Chicken Soft Drinks Packaging Fries Buns Dairy Fresh Produce 3
18% 12 11 9 9 8 6
$250K
+ $60K
Customers $1,100K
Consumer Research
Results often (usually) ambiguous
Lean chicken breast w/fudge overboard Low fat yogurt w/hot fudge toppings Whopper combo, large fries and diet coke Crispy Chicken Cobb salad w/ranch dressing
670 calories; 53 grams fat
What they say vs what they do Advertising healthy food is often problematic
Assumes compromise in taste? McLean Veggie Burgers
Taste Rules High Quality Safe Consistent Reliable Fresher; fewer preservatives Variety Good value
Organics and natural foods No compromise on food safety; food security Biogenetics awareness Animal Welfare
Changing attitudes
Tastes & preferences Short term vs long term trends
Changing Economics
However, we need to remember consumers will always reserve their right to change their minds and either accept or reject products without regard for:
Logic Facts
Company web sites like burgerking.com, bk.com Informational web sites like Wikipedia.com, google.com
Thank You