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UiPath Heatmap

The document contains a heatmap showing the potential for automation across various corporate functions and processes within healthcare such as claims processing, billing, enrollment, and customer service. The heatmap indicates the levels of potential for automation as low, medium, and high. Many customer-facing and back-office processes are seen as having medium to high potential for automation.

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Srikanth
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137 views1 page

UiPath Heatmap

The document contains a heatmap showing the potential for automation across various corporate functions and processes within healthcare such as claims processing, billing, enrollment, and customer service. The heatmap indicates the levels of potential for automation as low, medium, and high. Many customer-facing and back-office processes are seen as having medium to high potential for automation.

Uploaded by

Srikanth
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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RPA HEATMAP FOR LANDSCAPE

Corporate Product & Provider Medical Customer


Marketing Sales Enrollment Billing Claims
Functions Rating Mgmt. Mgmt. Service

Claims
Actuarial Campaign Lead Member Provider Data Care
Finance Billing & A/R Adjudication & Service Request
Analysis Management Management Contracts Management Management
Processing

Content Quote Case Payment Provider Coordination of Case Customer


HR Pricing
Management Management Installation Processing Credentialing Benefits/TPL Management Portal

Group &
Risk Segmentation Contract Delinquency Provider Service Utilization Correspond
Training Member
Assessment & Targeting Management Management Network Authorization Management Management
Enrollment

Premium Provider Overpayment


Product Account Benefit Plan Disease Appeals &
Sales Portal Subsidy Contracts & Recovery
Strategy Management Management Management Grievances
Processing Pricing Services

Benefit Plan Marketing Channel Member Risk


Eligibility Check Fraud & Abuse Contact Center
Design Strategy Management Assessment

Broker
GTM
Management

Potential opportunity for automation Low Medium High

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