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    Lesson 6

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    Lesson 6

    Uploaded by

    xzavienolasco
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    Lesson-6

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    11 views13 pages

    Lesson 6

    Uploaded by

    xzavienolasco

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    © All Rights Reserved
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    Lesson 6

    Evaluating and Institutionalizing OD Interventions

    Learning Objectives:
    1. Understand the issues associated with evaluating
    OD interventions
    2. Understand the process institutionalizing OD
    interventions and the factors that contribute to it
    Issues in Evaluating OD Interventions
    • Implementation and Evaluation Feedback
    • Measurement
    - Select the right variable to measure
    - Design good measurements
    Operational
    Reliable
    Valid
    • Research Design
    Implementation and Evaluation Feedback

    Diagnosis

    Implementation of Implementation Evaluation


    Intervention Feedback Feedback
    Design and
    Measures of the
    Implementation Plan for Measure of
    Clarify Intervention and
    of Intervention Next Long-term
    Intervention Immediate
    Steps Effects Effects

    Alternative
    Intervention
    IMPLEMENTATION
    FEEDBACK EVALUATION FEEDBACK

    - Feedback aimed at - Feedback aimed at


    guiding implementation determining impact of
    efforts intervention
    - Milestones, intermediate - Goals, Outcomes,
    Targets Performance
    - Measures of the - Measures of the
    Intervention’s Progress Intervention’s Effect
    Sources of Reliability
    • Rigorous Operational Definition
    - How high doe a team have to score on a five-point
    scale to say that it is effective?
    • Multiple Measures
    - Multiple items on a survey
    - Multiple measures of the same variable (survey,
    observation, unobtrusive measure)
    - Standardized instruments
    Types of Validity
    • Face Validity
    - Does the measure appear to reflect the variable of interest?
    • Content Validity
    - Do experts agree that the measures appear valid?
    • Criterion or Convergent Validity
    - Do measures of similar variables correlate?
    • Discriminant Validity
    - Do measures of non-similar variables show no association?
    Elements of Strong Research Designs in OD Evaluation

    • Longitudinal Measurement
    - Change is measured over time
    • Comparison of Units
    - Appropriate use of control groups
    • Statistical Analysis
    - Alternative sources of variation have been controlled
    Evaluating Different Types of Change

    • Alpha Change
    - Movement along a stable dimension
    • Beta Change
    - Recalibration of units of measure in a stable dimension
    • Gamma Change
    - Fundamental redefinition of dimension
    Institutionalization Framework

    Organization
    Characteristics

    Institutionali - Indicators of
    zation Process Institutionalization

    Intervention
    Characteristics
    Organization Characteristics

    • Congruence
    - Extent to which an intervention supports or aligns with
    the current environment, strategic orientation, or
    other changes taking place.
    • Stability of Environment and Technology
    • Unionization
    Intervention Characteristics

    • Goal Specifity
    • Programmability
    • Level of Change Target
    • Internal Support
    • Sponsor
    Institutionalization Process

    • Socialization
    • Commitment
    • Reward Allocation
    • Diffusion
    • Sensing and Calibration
    Indicators of Institutionalization

    • Knowledge
    • Performance
    • Preferences
    • Normative Consensus

    Reference: Cummings, T.G & C.G Worley (2015). Organization Development and
    Change. Canada: South Western Cengage Learning

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