Waqas Khaliq: Wealth Manager

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WAQAS KHALIQ

Wealth Manager

Video

Objectives

Objectives

Personal Selling Defined


A form of person to person communication in which a salesperson works with prospective buyer and attempts to influence purchase in the direction of his or her companys products or services

Importance of Personal Selling

Evolution of Personal Selling


Hard sell: Formerly thought customers had to be forced into making a purchase

Relationship selling: Now selling requires the development of a trusting partnership in which the salesperson seeks to provide long-term customer satisfaction

Why choose the sales profession?


Sales positions offer advantages:
Good compensation Intrinsic reward from helping customers Flexible in day-today activities High-visibility career track Limited supervision

Employment in sales is growing

Sales Management

Sales Management

Recruit, train, motivate, and evaluate their sales team

Mana ge territ ories

Develop sales plans and sales forecasts

Identify business opportunities and create appropriate strategies

Encourage the sales team to create added-value for the customer

Sales Management

Recruiting
Empathetic Self-motivated Competitive

Organized

Salesperson

Goal-oriented

Enthusiastic Customeroriented

Adaptive

Individuals with desirable salesperson traits

Sales Management

Sales Force Training


Train the new sales representatives on product and customer knowledge and selling skills Sales training is expensive but the pay off is worth it. All sales representatives should periodically receive training to keep up-to-date and to keep their skills honed

Sales Management

Motivating the Sales Force


Sales Force Quotas

Provide further motivation to salespeople and to encourage salespeople to focus on the priories of the company Reward when the pre-specified performance level (quota/target) is reached

Sales Management

Motivating the Sales Force


Sales Coaching

Regular praising of salespeople and let them

know their efforts are appreciated Rapport-building (connection), open communication, and modeling behavior Good sales management feedback

Sales Management

Sales Force Compensation

The sales force have greater security but

no desire to put extra efforts

Sales Management

Sales Force Compensation

A great deal of insecurity due to

uncontrollable factors like economic recession

Sales Management

Sales Force Compensation


Bonus paid on this difference

Salary plus Commission

Sales Management

Evaluation of Performance
Qualitative
Communication skills, product knowledge, attitude, selling skills, initiative, appearance/manners, knowledge of competition etc.

Quantitative

Deposits, Ijarah and Muskan No. of Accounts

Sales managers should provide continual guidance and feedback

Sales Management

Territory (Area) Organization and Management


Territory Potential

The sales manager should help the sales force maximize their territories potential
Make sure that the salespeople are not meeting their

targets from one key buyer Ensure no potential accounts are being overlooked in any given territory

Sales Force Technology


The use of technology among sales forces is growing and is beneficial Computer literacy is a must Notebook computers, cellular phones etc. adds to benefits

Legal and Ethical issues


Salespersons Obligations

Obey the instructions of the company

Act with due diligence

Be responsible for the companys property

Exhibit loyalty

Relay information to the company that is relevant

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